Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-26 Thread Ali Amrohvi
Why can't I read the replies?? I can see that people have replied bt when I try to access the post, its empty! Its frustrating... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44980

Re: [IxDA Discuss] Confusing terms in customer documentation

2009-08-08 Thread Ali Amrohvi
Hello Shivan: Our marketing team vistins the users since they are the ones providing user feedback. Our manuals are written in English and the marketing team found out that the term Radio is what users use. May it be a police officer in Korea, a figher fighter in the US or a nurse in the UK. Radio

[IxDA Discuss] Confusing terms in customer documentation

2009-08-07 Thread Ali Amrohvi
Hello folks, I work as a technical writer and have a User Centered Design background. My background constantly reminds me to look at terms and phrases from a user's viewpoint. One term, which I hate, has been decided by the management to be used in our manuals. My understanding is that this term

Re: [IxDA Discuss] Usability review of sharepoint application

2009-08-07 Thread Ali Amrohvi
I agree with Samantha. If you can get an interview with the users before they use the application, this will be useful. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44420

[IxDA Discuss] Introduction in a Quick Start Guide

2009-05-15 Thread Ali Amrohvi
here or members who have experience with writing such information? or could you guide me to a website that have such examples presented? Kind regards Ali Amrohvi Welcome to the Interaction Design Association (IxDA)! To post

Re: [IxDA Discuss] Introduction in a Quick Start Guide

2009-05-15 Thread Ali Amrohvi
Hello Rob, I have made the Quick Start Guide already. It's a quick reference to configuring the products. A reference to other manuals is made with regards to installation of the products. So the Quick Start Guide is to help with configuration only. All actions are shown in screenshots. Now for

[IxDA Discuss] What to do in an environment run by engineers??

2009-01-25 Thread Ali Amrohvi
As a User Centered Design graduate I find it quite irritating to be working in an environment where engineers run everything. My position does not allow me to say much yet as a Tech Writer/Project Manager assisting the engineers on usability issues I have had it! They all believe that designing

[IxDA Discuss] Any suggestions for Quick start guides

2009-01-15 Thread Ali Amrohvi
hello members, as many of you might know, I have started my first real job after studies. I am a tech writer here assisting the user centered design team aswell. I have been given my first task, which is to make 3 quick start guides for 3 different products. These quick start guides have to be