[IxDA Discuss] Fixed or rotating feedback icon?

Hi,   Has anyone conducted usability studies or knows about user preference for a fixed position rotating feedback icon (eg. [+] Feedback) versus a rotating and scrolling one which follows the user as they scroll up and down a page.   Thanks, Shima __

[IxDA Discuss] How to Get Useful Feedback from Customer Support?

Hi, Our UX team would like to work more collaboratively with our customer support team in getting the top customers' issues.  We usually receive feedback such as "change this to ..."  or "move this to ...".  It's more suggestions and recommendations on what they want to see improved rather than

[IxDA Discuss] International Usability Vendors?

Hello, We are looking for vendors to conduct international usability studies in the UK, France and Germany with in-country participants and moderators who speak the language.  Has anyone used a vendor and been happy with the service and results that they have received?  Please let me know about

Re: [IxDA Discuss] Going beyond Usability: The need to design for Persuasion, Emotion, and Trust

I recently took Susan's HFI PET design course (design for persuation, emotion and trust) course and really like it.  It was a 3-day couse and she covered a lot in it. Shima From: Brian Mila To: disc...@ixda.org Sent: Monday, July 13, 2009 9:29:40 AM Subject:

[IxDA Discuss] Meaning of Hard Coding Colors?

Hi, I have seen that it is recommended to avoid hard coding colors.  Does anyone know what exactly hard coding colors means?  Any specific examples are appreciated. Thank you, Shima Welcome to the Interaction Design Assoc

Re: [IxDA Discuss] Best Practices in Usability Testing of Search Results Page

We would like to test 5-6 different designs of a search results page and want to know if users notice some elements or information on the different designs. Are there best practices (besides counter balancing) in usability test of search results pages? We have an eye tracker that can be benefici

[IxDA Discuss] Best Practices in Usability Testing of Search Results Page

Hi, What are some of the best practices in usability test of search results pages?  Do you use them? Thanks, Shima Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubs

[IxDA Discuss] Testing- Remote Focus Group

Hi, We are planning to conduct a remote focus group with a limited number of participants and I was wondering if anyone has done that before.  Did you use any specific tools or applications?  Are there ways to make it more efficient and get the most out of the remote focus groups? Thank you, S