Re: [IxDA Discuss] Semantics: Design Research and User Research

2008-03-31 Thread Gretchen Anderson
Design Research is research that informs the design of a
product/products that may or may not involve talking to users.

User Research is research that involves talking to users. It most often
is used to inform the design of a product but might also be used to
define an opportunity area before a product has specifically been
envisioned.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rob
Tannen
Sent: Saturday, March 29, 2008 1:14 PM
To: IxDA Discuss
Subject: [IxDA Discuss] Semantics: Design Research and User Research

I often see (and use) the terms Design Research and User Research
interchangeably, although I believe they are overlapping, but different.

-Design Research: This is the broader term.  It can refer to the study
of design itself (meta-research, if you will).  It can also refer to
research done in the context of design, but that can include research on
materials, processes, users, etc.  For example, comparing different
types of display technologies, from the perspectives of cost, power
consumption or legibility are all cases of design research.

-User Research: The study of the users of a product or system (or
potential users for a new one), that can include ethnography, usability
testing, etc to inform the appropriate design of that product. 

So according to my definitions, User Research is really a type of Design
Research, and not all Design Research is User Research.  

Is there any consensus on this (loaded question)?

Best Regards,

Rob Tannen, PhD
Director of Research
 
direct 215-209-3042
main 215-561-5100
www.bresslergroup.com


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Re: [IxDA Discuss] Semantics: Design Research and User Research

2008-03-30 Thread Paula Wellings
[cross-post, cross reply] :)

In my experience in educational research, design research is generally the
practice of designing a curriculum or another type of designed intervention
and seeing how this new practice or artifact changes the environment and the
practices that people engage in. In academic educational research, design
research is sometimes frowned upon by both ethnographic oriented researchers
and experimental oriented researchers because the ethnographic researchers
see the intervention as disrupting the existing nature of the studied
environment and experimental researchers have problems with the fact that
the design is often iterated during the research process, leading to all
sorts of confounds in the findings. Additionally, some design research is
focused towards creating a particular product/curriculum/intervention, which
is different than designing artifacts to answer more fundamental question
about human psychology/sociology/development. This is a point of tension, in
that the validity of findings for a particular product can be highly
contextual and short lived compared to the answer to more fundamental
questions that ideally have applicability across a number of contexts and
time spans.

Outside of the academic research environment, I see design research to be
quite an exciting practice of integrating understanding people and
environments with understanding the role of new designs in people's lives.
It does seem much more pragmatic in application, which is why in the
educational research context, teachers are often quite excited by design
research practices. The findings are relatively immediate and actionable, if
still methodologically questionable.

In my world of definitions, I'm not sure if one category really is bigger
than the other with regards to comparing Design Research and User Research.
Sort of like saying apples include oranges, but oranges don't include
apples. Design research is generally conducted within some sort of applied
context. User research may be too, but user research can also include need
finding, shadowing, observation, usability testing, etc.

That be my 2 cents. ;)

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Re: [IxDA Discuss] Semantics: Design Research and User Research

2008-03-30 Thread Dan Saffer

On Mar 29, 2008, at 1:13 PM, Rob Tannen wrote:

 So according to my definitions, User Research is really a type of  
 Design Research, and not all Design Research is User Research.

 Is there any consensus on this (loaded question)?

This is how I've always used the terms, although in academic circles  
design research can mean research about design. Sigh.

User research is a huge part of design research, but there are methods  
that designers users to do research that have nothing to do with  
users. Competitive analysis, literature reviews, general environment/ 
content inquiries, etc.

Dan



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[IxDA Discuss] Semantics: Design Research and User Research

2008-03-29 Thread Rob Tannen
I often see (and use) the terms Design Research and User Research 
interchangeably, although I believe they are overlapping, but different.

-Design Research: This is the broader term.  It can refer to the study of 
design itself (meta-research, if you will).  It can also refer to research done 
in the context of design, but that can include research on materials, 
processes, users, etc.  For example, comparing different types of display 
technologies, from the perspectives of cost, power consumption or legibility 
are all cases of design research.

-User Research: The study of the users of a product or system (or potential 
users for a new one), that can include ethnography, usability testing, etc to 
inform the appropriate design of that product. 

So according to my definitions, User Research is really a type of Design 
Research, and not all Design Research is User Research.  

Is there any consensus on this (loaded question)?

Best Regards,

Rob Tannen, PhD
Director of Research
 
direct 215-209-3042
main 215-561-5100
www.bresslergroup.com


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Re: [IxDA Discuss] Semantics: Design Research and User Research

2008-03-29 Thread christine chastain
Hi Rob,
I was wondering when someone would bring this up...but what of those
of us that do usability studies and in the next breath tackle
questions like What is the meaning of clean air? I find true
differences, except in persons actually doing the research, so
difficult to define!

Thanks for your post!
Christine

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