Hi there,
I'm now seeing a similar, but slightly different, error message when I
try to access My Library in Rhapsody. The message is this: 500 Can't
connect to direct.rhapsody.com: 443
Is this part of the same issue being investigated previously in this
thread?
Thanks a lot!
Tim
The 500 SSL negotiation failed was fixed for me 2 days ago, but today
I'm getting 500 Can't connect to direct.rhapsody.com:443
Tony
#63743; SBTouch #9834; SBRadio #9836;
Tony T's Profile:
Tony T wrote:
The 500 SSL negotiation failed was fixed for me 2 days ago, but today
I'm getting 500 Can't connect to direct.rhapsody.com:443
edit: Tim beat me to it :)
Me too. Worked for several days but died this morning. :(
Thanks for the heads-up, guys! Are you in the US or EU?
Am 31.10.14 15:15, schrieb ghostrider:
Tony T wrote:
The 500 SSL negotiation failed was fixed for me 2 days ago, but today
I'm getting 500 Can't connect to direct.rhapsody.com:443
edit: Tim beat me to it :)
Me too. Worked for several
Hi Michael,
I'm in the U.S. I just tried it again after your reply, and it is
working again... I'm able to access My Library. Thanks a ton for your
quick fix -- Much appreciated!!
Tim
t-chok's Profile:
us.
Do you still see this problem?
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mherger wrote:
thanks for the heads-up, guys! Are you in the us or eu?
Am 31.10.14 15:15, schrieb ghostrider:
tony t wrote:
the 500 ssl negotiation failed was fixed for me 2 days ago, but
today
i'm getting 500 can't connect to direct.rhapsody.com:443
edit: Tim beat me to it :)
I'm in the U.S. I just tried it again after your reply, and it is
working again... I'm able to access My Library.
Great! Thanks for the testing.
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mherger wrote:
us.
Do you still see this problem?
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It's working now. :D
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I am currently getting a very similar error message when trying to
connect to Spotify from my Squeezebox radio in Europe:
500 Can't connect to 194.132.196.212:443 (certificate verify failed)
The problem started today - it was working fine yesterday. I've tried
all the usual restarts/playing
I got this error on all of my 3 Squeezboxes (2 x Touch, 1 x Radio) with
Spotify: 500 Can't connect to 194.132.198.244:443 (certificate verify
failed).
Just as I am typing this it started to work again.
Whoever did whatever to fix it - thx!
Just as I am typing this it started to work again.
Thanks for the testing :-).
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Working (in the U.S.)
Thanks for the quick response :) :)
Tony
#63743; SBTouch #9834; SBRadio #9836;
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mherger wrote:
Just as I am typing this it started to work again.
Thanks for the testing :-).
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Michael
And it's working for me too.
Time taken: from finding the forum, registering, posting the problem to
a solution - just over one hour.
Now -that's- what I call support. Thank
Just tried to play an album from Rhapsody. It played one song from the
middle of the album and skipped the rest. Cued it up again and it played
one different song, and skipped the rest. Is this part of this
bugginess?
SUE
-If you're happy and you know it turn the volume up and 'blow it out'
Hi MeSue,
unfortunately we're not fully done yet. We're rolling out changes right
now. They might be on some of the backend servers, but not all of them.
Load-balancers might be sending you to different backend servers.
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Michael
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Rhapsody are a bunch of incompetent fools. I've been a paying subscriber
since 2005 and just canceled my subscription with them this week. This
incident was the last straw for me. I did not realize how clunky their
Windows client software was until I installed Spotify. It's also time to
say
Thanks for all your feedback. I'm still working the details. There might
be another hiccup or two. Stay tuned!
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I'm a Rhapsody user in the US. Before, every time I chose My Library, I
got the 500 SSL message. Now I can get into My Library but if I choose
an Artist or Playlist, I get the 500 SSL message. Still cannot play
anything from Rhapsody.
I'm a Rhapsody user in the US. Before, every time I chose My Library, I
got the 500 SSL message. Now I can get into My Library but if I choose
an Artist or Playlist, I get the 500 SSL message. Still cannot play
anything from Rhapsody.
Does this happen when you select any Artist/Playlist, or
Could you please try again? It seems some of the servers actually hadn't
restarted their services. Thanks for the heads up!
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mherger wrote:
I'm a Rhapsody user in the US. Before, every time I chose My Library,
I
got the 500 SSL message. Now I can get into My Library but if I
choose
an Artist or Playlist, I get the 500 SSL message. Still cannot play
anything from Rhapsody.
Does this happen when you select
mherger wrote:
Could you please try again? It seems some of the servers actually hadn't
restarted their services. Thanks for the heads up!
--
Michael
I removed power from my Boom and let it reconnect to my network and
tried again. I still get the same failure, both on canned Rhapsody
Indeed, -Exactly- what GhostRider described.
Ach Ne!!! So ein Misst!
Thanks anyway Michael. We certainly appreciate your continued efforts
to resolve this matter.
Best Regards,
ALL of Us.
Life is precious. Celebrate every day!
I removed power from my Boom and let it reconnect to my network and
tried again. I still get the same failure, both on canned Rhapsody
playlists and in my library.
Crap. Yes, I'm seeing the same. Now functionality which did work without
the change is broken. It still worked a few hours ago.
Hi, same for me. Using Napster in Germany. After disconnecting and
reconnection power SSL handshake fails.
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Yesterday it works fine, but today Napster doesn't play anything.
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mherger wrote:
I've got a German Napster account, seeing the same thing.
Thanks. It's a change on their end which is causing this problem.
Anything which requires authentication seems to fail.
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Michael
Just upgraded to Yosemite and solved the problem with the server not
starting
Now it works. German Account. Thanks Michael
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Now it works. German Account. Thanks Michael
Huh?!? Indeed... now that's very surprising, as I just got confirmation
that they applied more changes on their backend which broke the service
for us. Maybe they got too many complaints and reverted... I'll double
check with them.
--
Michael
Ok, just got the follow-up mail telling me that they were rolling back
previous changes. The service should be back for now. But that's only to
give us (and other partners) more time to prepare for the final change.
Enjoy as long as it lasts :-)
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Michael
Michael...
AUSGEZEICHNET!!
Alles Klar mit Rhapsody!
Thank You SO much!
Curt Family.
Life is precious. Celebrate every day!
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Michael, thanks for your help with trying to fix this. About 75% of the
usage I get from the squeezeboxes is for syncing Rhapsody throughout the
house. Really appreciate your help in trying to fix the issue! :D
t-chok's
All - I've got something in place which seem to allow access to My
Library and Recommendations again. Could you please all give this a test
ride and let me know whether it's working for you, too?
Thanks!
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mherger wrote:
All - I've got something in place which seem to allow access to My
Library and Recommendations again. Could you please all give this a test
ride and let me know whether it's working for you, too?
Thanks!
--
Michael
Michael, thanks for your help. What are the
mherger wrote:
All - I've got something in place which seem to allow access to My
Library and Recommendations again. Could you please all give this a test
ride and let me know whether it's working for you, too?
Thanks!
--
Michael
I have a German account and it works great.
Michael!!!
Rhapsody funktioniert 100%!!
Soviel Danke aus den USA!
(My Grand-Daughters are coming over on Saturday, and if Grandpa doesn't
have their Childrens Playlists ready to go.I'm in Trouble!) ;)
Alles Klar!!
Life is precious. Celebrate every day!
Michael,
Access to my Rhapsody My Library is working like a charm for me.
Many thanks for your usual effective and efficient support.
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Thanks from Berlin-Germany
Vielen Dank,
Mirane
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Thanks very much got sorting this one out. Much appreciated by myself
and all my family using Napster on our squeezebox.
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mherger wrote:
All - I've got something in place which seem to allow access to My
Library and Recommendations again. Could you please all give this a test
ride and let me know whether it's working for you, too?
Thanks!
--
Michael
Yes! All my saved albums are now there and
Sorry to spoil the party ;-) - I was a happy user before tonight and
started to see the exact error message this morning. So the change you
applied seems to have helped a few affected but have broken things for
others. Symptoms are the 500 SSL error message on playback for any
title. Using
BlackHog wrote:
Sorry to spoil the party ;-) - I was a happy user before tonight and
started to see the exact error message this morning. So the change you
applied seems to have helped a few affected but have broken things for
others. Symptoms are the 500 SSL error message on playback for
Thank you Michael.
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Thanks Michael - appreciate you looking into and trying to find a
resolution to this.
And thanks to everyone providing more info into the thread.
I have Napster in the UK btw.
Will check back in soon.
LeatherOsprey's
I use Napster in the UK. I've got the same problem. Hope someone can get
it resolved.
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Me to, Napster UK account
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mherger wrote:
Ok, got some more information. And it's a little more complicated than I
though. There's a critical vulnerability in the SSL v3 protocol
(Poodle -
https://blogs.akamai.com/2014/10/excerpt-how-poodle-happened.html).
Therefore Rhapsody's CDN changed their configuration,
rcampbel3 wrote:
The response to POODLE vuln is generally dropping support for SSLv3 on
servers and clients. It's 15 years old and has been recommended to be
deprecated for a while now. So, anywhere in the squeezebox / LMS /
Plugin code that uses SSL... it needs to be configured or set to
The response to POODLE vuln is generally dropping support for SSLv3 on
servers and clients. It's 15 years old and has been recommended to be
deprecated for a while now. So, anywhere in the squeezebox / LMS /
Plugin code that uses SSL... it needs to be configured or set to be able
to support TLS
Same problem here, following thread.
1 Touch
2 Receivers
1 Controller
1 Radio
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same issue for me. hoping there is a resolution! Rhapsody is the main
reason I use the Squeezebox
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mherger wrote:
Ok, got some more information. And it's a little more complicated than I
though. There's a critical vulnerability in the SSL v3 protocol
(Poodle -
https://blogs.akamai.com/2014/10/excerpt-how-poodle-happened.html).
Therefore Rhapsody's CDN changed their configuration,
It's not the Squeezeboxes but probably MzSqueezebox.com connecting
through SSL/TLS. The Squeezeboxes don't support SSL :)
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Following
SUE
-If you're happy and you know it turn the volume up and 'blow it out'
(http://www.last.fm/music/The+Features/Exhibit+A/Blow+It+Out).-
1 Touch | 2 Booms | 2 Radios | 1 Duet | 1 SB2
HP Proliant N54G | Logitech Media Server 7.8 | iPhone iPad w/ iPeng
Find me on 'Last.FM'
Hi,
Started to get the above error yesterday when I try to access My Library
on Napster/Rhapsody on Squeezebox.
Channels also failing, reporting: Unable to retrieve track for
channel
Music Guide/Featured/Albums for you - 500 SSL error again
Music Guide/Featured/New Releases - works!
As does
Yep, I thing that affects everyone.
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learn more about iPeng, the iPhone and iPad remote for the Squeezebox
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Logitech UE Smart Radio as well as iPeng Party, the free Party-App,
at penguinlovesmusic.com
*New: iPeng 7, the Universal App for iOS 7*
Yes, I get the same 500 SSL negotiation failed message. I cannot get
to all my saved albums. I did an uninstall /install procedure with my
Rhapsody account at mysqueezebox.com to no avail. Also, I cannot save
new albums to to my music library at Rhapsody.
Is this a temporary issue with the
Is there anyone in Logitech still tracking' supporting and fixing such
problems ?
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I'll look into this asap. Are you guys Rhapsody or Napster users?
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Thank you Michael. I am Rhapsody.
Ikabob
Squeezebox Touch w/LMS V7.7.3; Benchmark DAC1 USB;Marantz Pre-amp; SAE
Amplifier;ESS Heil Speakers(main listening speakers plus various
additional speakers).
Multiple players: SqueezeBooms,SqueezeRadios; SB3;
Services:Slacker;Sky.com;Rhapsody;
Same issue here. The OP stated the problem precisely. Confirmed that
the issue isn't isolated to any specific SB unit here at the house, as
all units here display the same 500 SSL message.
Your Help is appreciated Michael!
Thanks
Life is precious. Celebrate every day!
Michael,
I'm a Rhapsody subscriber, and I am experiencing the same 500 SSL
Negotiation failed issue that others have described.
Thanks for looking into this for us.
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I've got a German Napster account, seeing the same thing.
---
learn more about iPeng, the iPhone and iPad remote for the Squeezebox
and
Logitech UE Smart Radio as well as iPeng Party, the free Party-App,
at penguinlovesmusic.com
*New: iPeng 7, the Universal App for iOS 7*
I've got a German Napster account, seeing the same thing.
Thanks. It's a change on their end which is causing this problem.
Anything which requires authentication seems to fail.
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Michael
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Ok, got some more information. And it's a little more complicated than I
though. There's a critical vulnerability in the SSL v3 protocol
(Poodle -
https://blogs.akamai.com/2014/10/excerpt-how-poodle-happened.html).
Therefore Rhapsody's CDN changed their configuration, which causes the
I tried resetting Napster account and that got me to the password stage
- but then the same error comes up - only free napster stuff is
available...hope you cna fix this for us Michael
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