update... the seller has responded saying that royal mail had lost the
parcel but have now found it and if it doesn't arrive this week he'll
refund. I'll post a conclusion to this once I have one for the
record.
I feel much better for having some communication from the seller.
--
Hi,
I'm starting to regret that I couldn't resist a bargain squeezebox
radio on Amazon.co.uk for £80 so I bought it and I received a shipping
notification from the Marketplace Vendor on the 3rd of April.
It still hasn't arrived. It is a new seller on Marketplace. He is
selling more of the
fairyliquidizer;625328 Wrote:
Hi,
I'm starting to regret that I couldn't resist a bargain squeezebox
radio on Amazon.co.uk for £80 so I bought it and I received a shipping
notification from the Marketplace Vendor on the 3rd of April.
It still hasn't arrived. It is a new seller on
About a month ago I ordered a bit of electronic kit from an Amazon
Marketplace seller - got a shipped notice a day or two after order.
On the last day of the delivery estimate I got an e-mail saying they
couldn't source the item I wanted and money would be refunded. The
money was refunded
bpa;625339 Wrote:
I think it was a little dubious that they sent a shipped notice and so
debited the credit card when clearly they hadn't the goods in stock.
I work for a (very large) company which has a presence on Amazon.
Their requirements for shipping within xx hours of receipt of the
Amazon are excellent at dealing with problems since their reputation is
worth more than the cost of one bad transaction.
I've had them apply leverage to marketplace sellers to make things
right, have had Amazon themselves fix issues, and also close down the
shops of errant sellers.
You
Well I really hope I just get the radio. A refund isn't the end of the
world but I will loose a bit of faith in man if the dude doesn't come
up with the goods.
I will post an update to this thread either way as (1) I wouldn't want
to damn someone who may have done his bit and the postal system