Re: [slim] Transporter broken?

2007-04-04 Thread chinablues
Just a few hours after writing the above re power supply, I get email confirmation that the replacement part has now shipped. Dan -- chinablues chinablues's Profile: http://forums.slimdevices.com/member.php?userid=7955

Re: [slim] Transporter broken?

2007-04-03 Thread chinablues
My power supply failed about 6 weeks ago. Problem is I live in China there appears to be some restriction in shipping electronic goods back from China to the USA. Beats me why this should be the case given that most stuff you buy in the US is from China! Anyway, compromise is that SD will

Re: [slim] Transporter broken?

2007-04-03 Thread amcluesent
Seems to indicate that this is a weak part in the system? This is to give a market entry to the 'tweakers' to offer cryogenically processed on the dark side of moon PSUs at a very reasonable $750. One hand washes the other. -- amcluesent

Re: [slim] Transporter broken?

2007-04-02 Thread Eric Carroll
My transporter failed after about four weeks of operation. SD would not ship me a new one. I had to return the failed unit to the US for repair (at my cost to ship transborder even though it was purchased in Canada). The 5V power supply failed and the fuse blew. The 5V power supply was

Re: [slim] Transporter broken?

2007-03-05 Thread gbruzzo
Robin, sorry, I misplaced my reply. Indeed the failure of the Transporter is harsh and irritating, not your comments, which were welcome and friendly. Haunyack I did indeed need to vent. Now I will focus on getting the problem solved. I will let you know how things progress. Giacomo --

Re: [slim] Transporter broken?

2007-03-05 Thread gbruzzo
Just been on the phone with the representative of Ripcaster.co.uk They will ship me a new Transporter today. Pukka (excellent) service I say Cross fingers Giacomo -- gbruzzo gbruzzo's Profile:

Re: [slim] Transporter broken?

2007-03-05 Thread Robin Bowes
gbruzzo wrote: Just been on the phone with the representative of Ripcaster.co.uk They will ship me a new Transporter today. Pukka (excellent) service I say I've not had any failures, but my experience of Slim Devices support has been excellent and, while I didn't want to suggest it at the

Re: [slim] Transporter broken?

2007-03-05 Thread gbruzzo
I am so looking forward to that! -- gbruzzo gbruzzo's Profile: http://forums.slimdevices.com/member.php?userid=3633 View this thread: http://forums.slimdevices.com/showthread.php?t=29777

Re: [slim] Transporter broken?

2007-03-04 Thread gbruzzo
I waited for three weeks to get my transporter back from the retailer ripcaster.co.uk - Bear in mind it was my original one repaired. I got it back yesterday, and funnily enough two hours after setting it up again it died again. The screen suddenly went black and no sign of life. Is there a

Re: [slim] Transporter broken?

2007-03-04 Thread haunyack
As I have a black TP on order, I would hope that the 3 week backlog may have to do with a revision of the culprit hardware. I look forward with some trepidation now. . -- haunyack RWA Squeezebox 3 Bryston BP20 BK r200.2 Vandersteen 3A Signature

Re: [slim] Transporter broken?

2007-03-04 Thread gbruzzo
It would help if someone senior within Slim Devices were to comment about the matter. Most people here are (I think) patient - they will stick with their order as I will - provided some light is shed on the matter. Thanks Giacomo -- gbruzzo

Re: [slim] Transporter broken?

2007-03-04 Thread Robin Bowes
gbruzzo wrote: It would help if someone senior within Slim Devices were to comment about the matter. Most people here are (I think) patient - they will stick with their order as I will - provided some light is shed on the matter. This is not an official Slim Devices support forum. If you

Re: [slim] Transporter broken?

2007-03-04 Thread amcluesent
I got it back yesterday, and funnily enough two hours after setting it up again it died again. Harsh. I'd bell Citizens Advice and look at rejecting it as not fit for purpose and getting a refund. -- amcluesent

Re: [slim] Transporter broken?

2007-03-04 Thread Robin Bowes
amcluesent wrote: I got it back yesterday, and funnily enough two hours after setting it up again it died again. Harsh. I'd bell Citizens Advice and look at rejecting it as not fit for purpose and getting a refund. Why not contact Slim Devices directly in the first instance? Their customer

Re: [slim] Transporter broken?

2007-03-04 Thread gbruzzo
Ya, harsh, incredibly irritating. I will. This post does not want to be a criticism of ripcaster.co.uk, who were swift in apologizing, offering a refund and taking it back for repairs instead when I asked them to. I just wanted to give that Transporter another chance... Does anyone know

Re: [slim] Transporter broken?

2007-03-04 Thread Robin Bowes
gbruzzo wrote: Ya, harsh, incredibly irritating. I will. So, you find me suggesting an approach that will most likely get you a result to be harsh and irritating? Whatever. R. ___ discuss mailing list discuss@lists.slimdevices.com

Re: [slim] Transporter broken?

2007-03-04 Thread haunyack
Robin Bowes;185568 Wrote: gbruzzo wrote: Ya, harsh, incredibly irritating. I will. So, you find me suggesting an approach that will most likely get you a result to be harsh and irritating? Whatever. R. I do not think his remarks refer to your suggestion. Give him some space,

[slim] Transporter broken?

2006-11-16 Thread JackOfAll
Just posted the following email to Slim support, but wonder if someone here can help... I pre-ordered a Transporter from Ripcaster in the UK which was finally delivered on 02/11. Worked great for a week. Then on 09/11 I went away on vacation leaving it in standby showing the clock