Re: [Elecraft] Amazing Customer Service

2013-05-29 Thread Stephen Roberts
Totally agree. I've had a Yaesu radio and customer service is nonexistent. I've owned a K2, K1 and KX1 and just ordered a KX3 and I actually look forward to talking the the folks at Elecraft because it's such a refreshing change from the usual fare of people that know nothing reading from a cust

Re: [Elecraft] Amazing Customer Service

2013-05-29 Thread Bill
To make money you must have happy customers and sell solid products. Elecraft appears to be spot on for both points. I enjoy my K3 and P3 with various add-ons to suit my needs. When I have a question - I contact Elecraft and ALWAYS get a prompt and accurate answer. Will I buy more Elecraft pr

[Elecraft] Amazing Customer Service

2013-05-29 Thread Pete Smith N4ZR
Yesterday I got a phone call from Madeline (spelling?) at Elecraft. There was a snafu of some sort in the credit card record for my purchase of a crystal filter at Dayton, and instead of waiting for me to call, she tracked me down. Fantastic! -- 73, Pete N4ZR Check out the Reverse Beacon Ne