[Elecraft] factory built k3/100/F

2011-04-21 Thread Edward R. Cole
-- Message: 8 Date: Wed, 20 Apr 2011 10:03:16 -0700 (PDT) From: Scott McDowell n...@yahoo.com Subject: [Elecraft] factory built k3/100/F To: elecraft@mailman.qth.net Message-ID: 726926.37786...@web45102.mail.sp1.yahoo.com Content-Type: text/plain; charset=iso-8859-1 Hello Has anyone besides

Re: [Elecraft] factory built k3/100/F

2011-04-21 Thread Rick Stealey
Eric, You are awesome, thanks for the update. I had something similar happen to me recently.  Sold a Kenwood rig from an estate, that I had checked out for CW power on all bands.  Shipped it ($42), got a note 2 days later it had low power on 15 and 10, probably soft finals. So I asked the OB,

[Elecraft] factory built k3/100/F

2011-04-20 Thread Scott McDowell
Hello Has anyone besides me recieved a factory built k3/100/F that had no, (like in zero), output in the ssb mode. Or am I just the lucky one. I worked on it for a while with support on the telephone, then they told me to send it back to the factory. That sounds like someone at the factory isn't

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Eric Swartz - WA6HHQ, Elecraft
Hi Scott, 100% of our factory assembled K3s are tested on SSB with a mic before they ship. They can not pass final test any other way. Our final test tech is -very- careful. We also test all of our FPs and DSPs this way prior to their being used in assembled radios or kits. What kind of mic

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread David Gilbert
That's kind of a premature question isn't it? Looking forward to your future post identifying what the problem turns out to be Dave AB7E On 4/20/2011 10:03 AM, Scott McDowell wrote: Hello Has anyone besides me recieved a factory built k3/100/F that had no, (like in zero), output

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Wes Stewart
Not necessarily.  He said he worked with factory support on the telephone before they said to ship it back.  I've found them to be quite helpful and knowledgeable. Eric asked earlier what kind of microphone he was using. That was my first thought, like no bias on an electret, but if this wasn't

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread David Gilbert
Certainly mistakes happen ... I'm just saying that I think it's premature to accuse Elecraft of not bothering to check the rig before it was shipped. It could be a board that went bad or a connector that became unseated or whatever. Dave AB7E On 4/20/2011 12:32 PM, Wes Stewart wrote:

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Gary Gregory
G'Day, I would like to have a dollar for every time I assembled a multi board controller, took it to the site for installation only to find a fault on startup. The equipment was made by a Dallas, TX company renowned for superior performance and quality in their equipment and exported worldwide,

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Eric Swartz - WA6HHQ, Elecraft
this K3 is already back at the factory. In this case it turned out that the bias menu item was not turned on at the customer end. 73, Eric WA6HHQ On 4/20/2011 12:32 PM, Wes Stewart wrote: Not necessarily. He said he worked with factory support on the telephone before they said to ship

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Gary Gregory
Oops! Gary On 21 April 2011 07:21, Eric Swartz - WA6HHQ, Elecraft e...@elecraft.comwrote: this K3 is already back at the factory. In this case it turned out that the bias menu item was not turned on at the customer end. 73, Eric WA6HHQ On 4/20/2011 12:32 PM, Wes Stewart wrote: Not

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Bill (K9YEQ)
Mine worked perfectly, 73, Bill K9YEQ -Original Message- From: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Scott McDowell Sent: Wednesday, April 20, 2011 12:03 PM To: elecraft@mailman.qth.net Subject: [Elecraft] factory built k3/100/F Hello

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Eric Swartz - WA6HHQ, Elecraft
If an assembled K3 leaves the factory and they have also ordered a MH2 mic, we now turn on the mic bias for them. In this case the customer had an MH2 from a previous Elecraft rig and we were not aware of it. 73, Eric WA6HHQ __

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread george fritkin
: From: Eric Swartz - WA6HHQ, Elecraft e...@elecraft.com Subject: Re: [Elecraft] factory built k3/100/F To: Gary Gregory garyvk...@gmail.com Cc: Date: Wednesday, April 20, 2011, 3:41 PM If an assembled K3 leaves the factory and they have also ordered a MH2 mic, we now turn on the mic bias for them

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Mike WA8BXN
I wonder if it would be practical to set up a database of volunteers willing to help new owners get past elusive (to the new owners) problems. I am thinking about people that could help other hams near them. There are many things that a new owner could easily be overlooking that someone with some

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Mike Fatchett W0MU
In this case, I believe that Eric or Wayne mentioned the bias setting. I am not sure how that could be missed on the phone unless the end user didn't understand what was being asked of him. In the end the radio is fine and everyone is a happy camper. On 4/20/2011 7:48 PM, Mike WA8BXN wrote:

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Mike Fatchett W0MU
What they need to do is put in ip networking and the techs could then dial into the radio and see exactly what was going on. On 4/20/2011 7:48 PM, Mike WA8BXN wrote: I wonder if it would be practical to set up a database of volunteers willing to help new owners get past elusive (to the new

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Don Wilhelm
In this case, even that may not have helped. The tech would have to know which microphone was being used, and apparently that information was lacking when it was discussed with the tech. 73, Don W3FPR On 4/20/2011 9:56 PM, Mike Fatchett W0MU wrote: What they need to do is put in ip

Re: [Elecraft] factory built k3/100/F

2011-04-20 Thread Chris Hembree
It's funny what can happen just in shipping. I had a friend build me a repeater with a controller and shipped it to me. When I got it I had to reprogram the controller. I know not the same as a K3, But things happen. Best of luck and your love it when you get it back. Chris W7CTH P.S Elecraft