Re: [Evolution] Change in behavior of search

2019-02-25 Thread Japhering via evolution-list
On Mon, 2019-02-25 at 09:42 +0100, Milan Crha via evolution-list wrote:
> On Fri, 2019-02-22 at 10:01 -0600, Japhering wrote:
> Show:   All Messages  Search:in Current Account
> 
>   Hi,
> the "Current Account" search type searches in all folders the account
> has. That's, in case of Gmail, also "[Gmail]/All Messages",
> "[Gmail]/Important", and others under "[Gmail]/". As the All Messages
> suggests, there are all messages from all folders (labels) you've
> configured. That makes it the second copy. The third copy can be in the
> [Gmail]/Important, but maybe in another folder too.
> 
> All are shown to be in the same location.
> 
> This is unlikely. I'd guess that there's some issue in the local
> summary of the server content, but you said there's nothing relevant on
> the evolution console, thus it's not what I thought of.
> 
> By any chance, could it be that you used to search for messages in
> "Current Folder", instead of "Current Account" in the past? That would
> explain the change in the behavior you are experiencing.

More than likely, although, I don't remember ever using that switch.  Setting
it back to folder fixes my issue.  So, the only mystery left is when, why or did
I switch the setting.  Definitely not worth chasing.

Thanks for the catch.

Mike
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Re: [Evolution] Change in behavior of search

2019-02-25 Thread Milan Crha via evolution-list
On Fri, 2019-02-22 at 10:01 -0600, Japhering wrote:
> Show:   All Messages  Search:in Current Account

Hi,
the "Current Account" search type searches in all folders the account
has. That's, in case of Gmail, also "[Gmail]/All Messages",
"[Gmail]/Important", and others under "[Gmail]/". As the All Messages
suggests, there are all messages from all folders (labels) you've
configured. That makes it the second copy. The third copy can be in the
[Gmail]/Important, but maybe in another folder too.

> All are shown to be in the same location.

This is unlikely. I'd guess that there's some issue in the local
summary of the server content, but you said there's nothing relevant on
the evolution console, thus it's not what I thought of.

By any chance, could it be that you used to search for messages in
"Current Folder", instead of "Current Account" in the past? That would
explain the change in the behavior you are experiencing.
Bye,
Milan

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Re: [Evolution] Change in behavior of search

2019-02-24 Thread Adam Tauno Williams
On Fri, 2019-02-22 at 17:04 -0600, Japhering via evolution-list wrote:
> > To make this totally clear: 
> > Are these triplicated messages only shown in *search results*? Or
> > do you also see the three copies of the same message in the 
> > corresponding folder in the "default view", when you have no search
> > view applied?
> Tripled ONLY on search.  Scrolling through message list shows only 1
> copy of each message.  Looking at Gmail with a browser, also only
> shows one of each.

I usually skip answering questions regaring the use of Gmail,
for the reason below.

GMail is only an IMAP server in that it supports the IMAP protocol -
its internal data model bears little resemblance to a 'traditional'
mail server.  It seems to care little about the uniqueness of Message-
ID, for example.

GMail does not does not use folders, it uses "labels".  Folders are
emulated.   This means you get occasion oddities. 

Does your search span multiple "folders" [aka labels]?  As a message
can have multiple labels it can be in multiple "folders" simultaneously
- you may get multiple results [aka: the same message multiple times].

This is sort of like - if you are familiar - with CalDAV/CardDAV when a
resource exists in multiple collections, something CalDAV/CardDAV fails
to provide a completely rational/clean response to [one can usually 
301 "Location" reply to the GET contents, but what happens in a
PROPFIND is not so flexible in any cross-client compatible way].

-- 
Executive Committee Vice-Chair
Michigan Association of Railroad Passengers
537 Shirley St NE Grand Rapids, MI 49503-1754 Phone: 616.581.8010
E-mail: awill...@whitemice.org GPG#D95ED383 

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Re: [Evolution] Change in behavior of search

2019-02-22 Thread Japhering via evolution-list
On Fri, 2019-02-22 at 17:06 +0100, Andre Klapper wrote:
> On Fri, 2019-02-22 at 10:01 -0600, Japhering via evolution-list wrote:
> Evolution starts cleanly at the command line.  Sitting in the inbox for
> the account I want to search via the search bar.
> 
> Show:   All Messages  Search:in Current Account
> 
> Regards of the type of keyword -- something from the subject line or an
> email address, I end up with 3 copies of the matches.
> 
> Simple case, I registered for a merchant account which offers a gateway
> to their services named Lucy.  As a result of registration I have 1
> email with a user guide pdf and 1 email with support information.
> 
> Using lucy as the keyword, I get 3 copies of the user guide email, 3
> copies of the support information email and 2 copies of a credit card
> receipt sent from the lucy gateway service.   All are shown to be in
> the same location. Each message type has the same timestamp for the
> type (user doc shows Mon 15:55 x 3, support info shows Mon 10:18 x 3
> and receipt shows  01/25/2019 01:29 x 2)
> 
> I've checked the headers and the body of the emails and don't find
> any correlation in the number of copies and the number of uses of the
> keyword in the emails in question.
> 
> To make this totally clear: 
> Are these triplicated messages only shown in *search results*? Or do
> you also see the three copies of the same message in the corresponding
> folder in the "default view", when you have no search view applied?

Tripled ONLY on search.  Scrolling through message list shows only 1 copy 
of each message.  Looking at Gmail with a browser, also only shows one of
each.

Definitely only a Evolution search thing.

8 hours later and the only messages on the console from evolution are 5 
messages caused by clicking on a hyperlink ( Opening in existing browser 
session. ) 

And the following:

(evolution:7724): Gtk-WARNING **: 16:18:16.171: no trigger event for menu 
popup
Gtk-Message: 16:51:07.537: GtkDialog mapped without a transient parent. 
This is discouraged.


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Re: [Evolution] Change in behavior of search

2019-02-22 Thread Andre Klapper
On Fri, 2019-02-22 at 10:01 -0600, Japhering via evolution-list wrote:
> Evolution starts cleanly at the command line.  Sitting in the inbox for
> the account I want to search via the search bar.
> 
> Show:   All Messages  Search:in Current Account
> 
> Regards of the type of keyword -- something from the subject line or an
> email address, I end up with 3 copies of the matches.
> 
> Simple case, I registered for a merchant account which offers a gateway
> to their services named Lucy.  As a result of registration I have 1
> email with a user guide pdf and 1 email with support information.
> 
> Using lucy as the keyword, I get 3 copies of the user guide email, 3
> copies of the support information email and 2 copies of a credit card
> receipt sent from the lucy gateway service.   All are shown to be in
> the same location. Each message type has the same timestamp for the
> type (user doc shows Mon 15:55 x 3, support info shows Mon 10:18 x 3
> and receipt shows  01/25/2019 01:29 x 2)
> 
> I've checked the headers and the body of the emails and don't find
> any correlation in the number of copies and the number of uses of the
> keyword in the emails in question.

To make this totally clear: 
Are these triplicated messages only shown in *search results*? Or do
you also see the three copies of the same message in the corresponding
folder in the "default view", when you have no search view applied?

andre
-- 
Andre Klapper  |  ak...@gmx.net
https://blogs.gnome.org/aklapper/


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Re: [Evolution] Change in behavior of search

2019-02-22 Thread Japhering via evolution-list
On Fri, 2019-02-22 at 08:30 +0100, Milan Crha via evolution-list wrote:
> On Thu, 2019-02-21 at 17:35 -0600, Japhering via evolution-list
> wrote:
> 
>  Forwarded Message 
> 
>   Hi,
> please, do not forward (Ctrl+F) messages, rather reply to them
> (Ctrl+R), or even better reply to the list (Ctrl+L) here, unless
> asked
> anything else specifically, thus all the threading is correct. Avoid
> HTML format feels like a good idea too. Again, at least here on this
> list.

Sorry,  forgot to change from my default evolution email account to the
email registered with the list.  One of the few inconveniences of
having multiple emails addresses in a single client.  If only evolution
would pick the correct email to respond as...

> 
> Any thoughts on what changed?
> 
> Nothing changed. I can search and I do not get any single message
> multiple times. Could you run evolution from a terminal and check
> whether any runtime errors are shown before or after you start the
> search?
> 
> Could you provide detailed steps, please? That would contain the
> selected folder (like On This Computer/Inbox or IMAP Account/Inbox)
> and
> the exact search options you are using, please?
> 
> I understood you see it with both On This Computer and an IMAP
> account,
> which is unlikely. Could it be that you have View->Show Deleted/Junk
> messages checked and there are such messages shown? Or any other
> filter
> in action (instead of Show: All Messages)? There are plenty of
> options
> which can hide some messages for you, but none which could duplicate
> the messages, exactly three times on two different machines (I'd
> guess
> something being wrong in the local cache/summary for the folder, but
> not when two machines are involved and do the same). Does it do it in
> a
> different folder(s) too, or only in a single folder?

Evolution starts cleanly at the command line.  Sitting in the inbox for
the account I want to search via the search bar.

Show:   All Messages  Search:in Current Account

Regards of the type of keyword -- something from the subject line or an
email address, I end up with 3 copies of the matches.

Simple case, I registered for a merchant account which offers a gateway
to their services named Lucy.  As a result of registration I have 1
email with a user guide pdf and 1 email with support information.

Using lucy as the keyword, I get 3 copies of the user guide email, 3
copies of the support information email and 2 copies of a credit card
receipt sent from the lucy gateway service.   All are shown to be in
the same location. Each message type has the same timestamp for the
type (user doc shows Mon 15:55 x 3, support info shows Mon 10:18 x 3
and receipt shows  01/25/2019 01:29 x 2)

I've checked the headers and the body of the emails and don't find
any correlation in the number of copies and the number of uses of the
keyword in the emails in question.

In the course of writing this email, I've read another 2 dozen that
arrived, responded to 8, added 4 calendar events and added/edited 6
contacts and still no errors showing in the terminal where I started 
evolution.

Mike

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Re: [Evolution] Change in behavior of search

2019-02-22 Thread Michael H Moran via evolution-list
On Fri, 2019-02-22 at 00:00 +0100, Andre Klapper wrote:
> On Thu, 2019-02-21 at 12:11 -0600, Japhering via evolution-list wrote:
> Evolution 3.28.5-0ubuntu0.18.04.1  on LinuxMint 
> 
> DISTRIB_ID=LinuxMint
> DISTRIB_RELEASE=19.1
> DISTRIB_CODENAME=tessa
> DISTRIB_DESCRIPTION="Linux Mint 19.1 Tessa"
> NAME="Linux Mint"
> VERSION="19.1 (Tessa)"
> 
> So at this point, every time I search from an email in a particular
> account. I get show 3, yes, 3 copies of each message. It didn't used
> to be
> that way. I used to only get 1 copy.
> 
> Any thoughts on what changed?
> 
> Not yet, but to start debugging you could add the "Location" column and
> see where all of these messages are actually physically located:
> https://help.gnome.org/users/evolution/stable/mail-change-columns-in-message-list.html
> Also, which account type (POP, IMAP, ...) is this about?

I've the same version of Evolution and LinuxMint on different computers.  The 
primary machine is configured for
pop, the secondary machines are configured for imap.  Both primary and 
secondary machines show the
same behaviour, 3 copies of each message .. all three copies have are located 
in the same place, all have the 
same timestamp.

Initially, I thought it might be the keyword I was using appearing both in the 
subject and in the body, which
it does, but the number of copies does not correspond to the number of times 
the keyword appears.


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Re: [Evolution] Change in behavior of search

2019-02-21 Thread Milan Crha via evolution-list
On Thu, 2019-02-21 at 17:35 -0600, Japhering via evolution-list wrote:
>  Forwarded Message 

Hi,
please, do not forward (Ctrl+F) messages, rather reply to them
(Ctrl+R), or even better reply to the list (Ctrl+L) here, unless asked
anything else specifically, thus all the threading is correct. Avoid
HTML format feels like a good idea too. Again, at least here on this
list.

> Any thoughts on what changed?

Nothing changed. I can search and I do not get any single message
multiple times. Could you run evolution from a terminal and check
whether any runtime errors are shown before or after you start the
search?

Could you provide detailed steps, please? That would contain the
selected folder (like On This Computer/Inbox or IMAP Account/Inbox) and
the exact search options you are using, please?

I understood you see it with both On This Computer and an IMAP account,
which is unlikely. Could it be that you have View->Show Deleted/Junk
messages checked and there are such messages shown? Or any other filter
in action (instead of Show: All Messages)? There are plenty of options
which can hide some messages for you, but none which could duplicate
the messages, exactly three times on two different machines (I'd guess
something being wrong in the local cache/summary for the folder, but
not when two machines are involved and do the same). Does it do it in a
different folder(s) too, or only in a single folder?

Bye,
Milan

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Re: [Evolution] Change in behavior of search

2019-02-21 Thread Japhering via evolution-list
 Forwarded Message 
From: Michael H Moran 
To: Andre Klapper , evolution-list@gnome.org
Subject: Re: [Evolution] Change in behavior of search
Date: Thu, 21 Feb 2019 17:24:27 -0600

> On Fri, 2019-02-22 at 00:00 +0100, Andre Klapper wrote:
> > On Thu, 2019-02-21 at 12:11 -0600, Japhering via evolution-list
> > wrote:Evolution 3.28.5-0ubuntu0.18.04.1  on LinuxMint 
> > DISTRIB_ID=LinuxMintDISTRIB_RELEASE=19.1DISTRIB_CODENAME=tessaDISTR
> > IB_DESCRIPTION="Linux Mint 19.1 Tessa"NAME="Linux
> > Mint"VERSION="19.1 (Tessa)"
> > So at this point, every time I search from an email in a
> > particularaccount. I get show 3, yes, 3 copies of each message. It
> > didn't usedto bethat way. I used to only get 1 copy.
> > Any thoughts on what changed?
> > Not yet, but to start debugging you could add the "Location" column
> > andsee where all of these messages are actually physically located:
> > https://help.gnome.org/users/evolution/stable/mail-change-columns-in-message-list.htmlAlso
> > , which account type (POP, IMAP, ...) is this about?
> 
> I've the same version of Evolution and LinuxMint on different
> computers.  The primary machine is configured forpop, the secondary
> machines are configured for imap.  Both primary and secondary
> machines show thesame behaviour, 3 copies of each message .. all
> three copies have are located in the same place, all have the same
> timestamp.
> Initially, I thought it might be the keyword I was using appearing
> both in the subject and in the body, whichit does, but the number of
> copies does not correspond to the number of times the keyword
> appears.
> 
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Re: [Evolution] Change in behavior of search

2019-02-21 Thread Andre Klapper
On Thu, 2019-02-21 at 12:11 -0600, Japhering via evolution-list wrote:
> Evolution 3.28.5-0ubuntu0.18.04.1  on LinuxMint 
> 
> DISTRIB_ID=LinuxMint
> DISTRIB_RELEASE=19.1
> DISTRIB_CODENAME=tessa
> DISTRIB_DESCRIPTION="Linux Mint 19.1 Tessa"
> NAME="Linux Mint"
> VERSION="19.1 (Tessa)"
> 
> So at this point, every time I search from an email in a particular
> account. I get show 3, yes, 3 copies of each message. It didn't used
> to be
> that way. I used to only get 1 copy.
> 
> Any thoughts on what changed?

Not yet, but to start debugging you could add the "Location" column and
see where all of these messages are actually physically located:
https://help.gnome.org/users/evolution/stable/mail-change-columns-in-message-list.html
Also, which account type (POP, IMAP, ...) is this about?

andre
-- 
Andre Klapper  |  ak...@gmx.net
https://blogs.gnome.org/aklapper/


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