Re: 'Requesting Data' again...
Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon You might be running into the problem of your AV sofware getting in the way. I know that with NAV CE if I have real-time protection enabled (is there anyone who doensn't??, every time I request to open an e-mail with an attachment, NAV CE checks the last sig file used to scan the message. If there is a newer sig file (and these days, that's alost a guarantee), it insists on scanning the attachment before it will allow Exchange to deliver the e-mail. The only work around I've ever been suggested it to turn off Real Time protection (NOT!!)... Just a suggestion _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: 'Requesting Data' again...
Are you seeing disk queue counters higher than they should be on your RAID5 set? If not, then rebuilding it as RAID10 likely won't buy you anything. -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED] Sent: Monday, November 24, 2003 11:20 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The last time I looked at a tuning guide (Jim McBee's Exchange book) your RPC request counter should not go above 25. I've been fighting this battle as well. I've been thinking about reconfiguring the drives from RAID 5 to RAID 1+0 to increase performance that way. Anyone have any comments? John Matteson Geac Corporate ISS (404) 239 - 2981 Atlanta, Georgia, USA. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Strongosky Posted At: Friday, November 21, 2003 4:52 PM Posted To: Exchange Discussion List Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... correct, but what would the benchmark be? -Original Message- From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:47 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... But it doesn't say to not use RPC requests as a monitoring tool :) -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:42 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation
RE: 'Requesting Data' again...
Well the process would be to rebuild the current seven disk RAID 5 array into a 7 disk stripe set with a second 7 disk stripe set as the mirror. We're looking at doing other things as well, like breaking up the three MDB's into additional, smaller MDB's. John Matteson Geac Corporate ISS (404) 239 - 2981 Atlanta, Georgia, USA. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Coleman, Hunter Posted At: Tuesday, November 25, 2003 10:55 AM Posted To: Exchange Discussion List Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Are you seeing disk queue counters higher than they should be on your RAID5 set? If not, then rebuilding it as RAID10 likely won't buy you anything. -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED] Sent: Monday, November 24, 2003 11:20 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The last time I looked at a tuning guide (Jim McBee's Exchange book) your RPC request counter should not go above 25. I've been fighting this battle as well. I've been thinking about reconfiguring the drives from RAID 5 to RAID 1+0 to increase performance that way. Anyone have any comments? John Matteson Geac Corporate ISS (404) 239 - 2981 Atlanta, Georgia, USA. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Strongosky Posted At: Friday, November 21, 2003 4:52 PM Posted To: Exchange Discussion List Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... correct, but what would the benchmark be? -Original Message- From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:47 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... But it doesn't say to not use RPC requests as a monitoring tool :) -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:42 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were
RE: 'Requesting Data' again...
Would it be better than one stripe set of 7 RAID1 couples? -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 25, 2003 2:53 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Well the process would be to rebuild the current seven disk RAID 5 array into a 7 disk stripe set with a second 7 disk stripe set as the mirror. We're looking at doing other things as well, like breaking up the three MDB's into additional, smaller MDB's. John Matteson Geac Corporate ISS (404) 239 - 2981 Atlanta, Georgia, USA. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Coleman, Hunter Posted At: Tuesday, November 25, 2003 10:55 AM Posted To: Exchange Discussion List Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Are you seeing disk queue counters higher than they should be on your RAID5 set? If not, then rebuilding it as RAID10 likely won't buy you anything. -Original Message- From: John Matteson [mailto:[EMAIL PROTECTED] Sent: Monday, November 24, 2003 11:20 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The last time I looked at a tuning guide (Jim McBee's Exchange book) your RPC request counter should not go above 25. I've been fighting this battle as well. I've been thinking about reconfiguring the drives from RAID 5 to RAID 1+0 to increase performance that way. Anyone have any comments? John Matteson Geac Corporate ISS (404) 239 - 2981 Atlanta, Georgia, USA. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Strongosky Posted At: Friday, November 21, 2003 4:52 PM Posted To: Exchange Discussion List Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... correct, but what would the benchmark be? -Original Message- From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:47 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... But it doesn't say to not use RPC requests as a monitoring tool :) -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:42 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20
RE: 'Requesting Data' again...
The last time I looked at a tuning guide (Jim McBee's Exchange book) your RPC request counter should not go above 25. I've been fighting this battle as well. I've been thinking about reconfiguring the drives from RAID 5 to RAID 1+0 to increase performance that way. Anyone have any comments? John Matteson Geac Corporate ISS (404) 239 - 2981 Atlanta, Georgia, USA. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Strongosky Posted At: Friday, November 21, 2003 4:52 PM Posted To: Exchange Discussion List Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... correct, but what would the benchmark be? -Original Message- From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:47 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... But it doesn't say to not use RPC requests as a monitoring tool :) -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:42 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data
RE: 'Requesting Data' again...
Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: 'Requesting Data' again...
Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: 'Requesting Data' again...
Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com
RE: 'Requesting Data' again...
The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange
RE: 'Requesting Data' again...
thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm
RE: 'Requesting Data' again...
But it doesn't say to not use RPC requests as a monitoring tool :) -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:42 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe
RE: 'Requesting Data' again...
correct, but what would the benchmark be? -Original Message- From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:47 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... But it doesn't say to not use RPC requests as a monitoring tool :) -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:42 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon
RE: 'Requesting Data' again...
A whole bunch would mean it is too much :) Seriously, I guess you could monitor it during a normal morning and see what the average is. Then as the users start using the server more heavily and receiving the waiting for data message - check the number of RPC requests then. Then take an average in the evening when things are cooling down. -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:52 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... correct, but what would the benchmark be? -Original Message- From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:47 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... But it doesn't say to not use RPC requests as a monitoring tool :) -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:42 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy
RE: 'Requesting Data' again...
thanks, Andrey john -Original Message- From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:55 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... A whole bunch would mean it is too much :) Seriously, I guess you could monitor it during a normal morning and see what the average is. Then as the users start using the server more heavily and receiving the waiting for data message - check the number of RPC requests then. Then take an average in the evening when things are cooling down. -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:52 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... correct, but what would the benchmark be? -Original Message- From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:47 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... But it doesn't say to not use RPC requests as a monitoring tool :) -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 4:42 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... thanks ben...got the doc and filed it away in my AD migration folder, I have an old exchange book put out by microsoft press (notes from the field), that I looked at after I read your email but it has nothing about rpc requests to be used as a monitoring tool... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 1:35 PM To: Exchange Discussions Subject: RE: 'Requesting Data' again... The doc I posted is specific to troubleshooting Exchange 2000, but you should find many of the same counters available. I'll see if I can dig up one for Exchange 5.5. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 4:23 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Thanks Ben, understand what is your problem may not be my problem but its a start, should have stated that we are running ex 5.5 nt 4.0 and having the same problem. The box exchange runs on is dual proc p2 400 with 1 gb of memory with about 360 users plus its a PF server and has IMC.. This is good to know now because we are in the process of planning for our win2k/exchange deployment... john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2003 10:32 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Added more memory :-) Go through the counters though. What was my problem may not be your problem. Our server supports roughly 180 mailboxes, dual P2 2.0Ghz Xeon, was 1gb ram, W2K standard, E2K Ent. We added another 512mb of memory and it has been happy ever since. But like I said, that was us. Your problem may be something else entirely. That is why I urge you to go through that document. It will help you determine exactly where the problem is. The other thing that you have to be careful of is you don't really want to get above 1.5gb or at a max 2gb of memory in standard (running exchange, at least). You'll start to get 9582 virtual memory errors. Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: John Strongosky [mailto:[EMAIL PROTECTED] Posted At: Friday, November 21, 2003 12:43 PM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: RE: 'Requesting Data' again... Ben, since you found out your server was not handling the RPC connections fast enough, what did you do to correct this? thanks john -Original Message- From: Ben Winzenz [mailto:[EMAIL PROTECTED] Sent: Thursday, November 20, 2003 10:07 AM To: Exchange Discussions Subject: RE: 'Requesting Data' again... Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echn ol/exchange/exchange2000/support/TROUPERF.asp echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots
RE: 'Requesting Data' again...
You don't fix it. Outlook XP just sucks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Simon Bond Sent: Thursday, November 20, 2003 11:42 AM To: Exchange Discussions Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: 'Requesting Data' again...
Do some more digging. This link goes through how to identify if the problems is the client, or server. When we used to get those messages here, there were no events being logged on the server, but it wasn't handling RPC requests fast enough. Anyways, this will help you. Be sure to go through all the steps so that you can figure out where the problem is. http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodt echnol/exchange/exchange2000/support/TROUPERF.asp Ben Winzenz Network Engineer Gardner White (317) 581-1580 ext 418 -Original Message- From: Simon Bond [mailto:[EMAIL PROTECTED] Posted At: Thursday, November 20, 2003 11:42 AM Posted To: Exchange (Swynk) Conversation: 'Requesting Data' again... Subject: 'Requesting Data' again... Mail Server :Exchange 5.5 SP4, Server OS Win2K SP4. Client OS WinXP, Office XP SP2 We are about to start a major XP rollout at work to approximately 3000 users and the pilots have all been going well apart from a nagging problem with Outlook and the 'requesting data' message. The server cards, ports and general I/O have been extensively tested on the servers and there are no dodgy eventlog messages. We are also running the latest Trend antivirus solutions on the servers with McAffee 7.0 on the WinXP client machines. I'm convinced the problem doesn't lie with the servers (but still open to suggestion).In fact all apparently seems to be well apart from the fact Outlook hangs all the time. Can anyone who has experienced this give me any pointers as to how they fixed the issue? It's driving me mad and could well delay the rollout. All help greatly appreciated, thanx Simon _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
