- 20
seconds to timeout. The problem is cured in Outlook 2002.
Regards,
Paul
-Original Message-
From: Durkee, Peter [mailto:[EMAIL PROTECTED]
Sent: 25 March 2003 22:36
To: Exchange Discussions
Subject: RE: Outlook, very slow opening new messages
We see this problem every once
We had a similar problem. I don't recall what version of Outlook and I
don't have an outlook 2000 client to test with. I don't even recall if
this option exists in OL2000 but if it does, turn it off.
Look in Toolsoptionsother and see if the checkbox is checked that says
Enable Instant Messaging
We see this problem every once in a while in Outlook 2K, and in our case it's nearly
always caused by a bloated outcmd.dat file. This file holds toolbar and menubar
customizations and is usually no more than 10k in size. Sometimes though it balloons
to as much as a 1 MB in size and does awful
Lots of questions...
1) What's your infrastructure? WAN? LAN?
2) How's your utilization? LAN traffic? Server overburdened?
3) Using a client-side anti-virus software?
4) Anything special about those client machines? Problem happens on OL97
and OL2K or just one or the other?
-Ben-
Ben M.
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