Re: [Flashcoders] Stolen Laptop: Adobe Support Laughable

2013-05-15 Thread Cédric Muller
Yep :( But the Cloud thing is quite interesting (I would consider the upgrade). Making users captive in a creative eco system. Cedric Le 15 mai 2013 à 05:51, John R. Sweeney Jr. a écrit : If they won't help you, that's probably your best bet. Just get CS4 disk or the digital files (which

Re: [Flashcoders] Stolen Laptop: Adobe Support Laughable

2013-05-15 Thread Karl DeSaulniers
Which do you need? Mac or PC? I think I may still have a CS4 DMG for powerMac (pre Intel). Best, Karl DeSaulniers Design Drumm http://designdrumm.com On May 15, 2013, at 1:22 AM, Cédric Muller wrote: Yep :( But the Cloud thing is quite interesting (I would consider the upgrade).

Re: [Flashcoders] Stolen Laptop: Adobe Support Laughable

2013-05-15 Thread Hans Wichman
Ah well, Adobe Support and Pricing where should I start :) http://www.innerdrivestudios.com/blog/miscellaneous/adobe-cs-6-error-code-5-exit-code-5 On 15/05/2013 08:33, Karl DeSaulniers wrote: Which do you need? Mac or PC? I think I may still have a CS4 DMG for powerMac (pre Intel). Best,

Re: [Flashcoders] Stolen Laptop: Adobe Support Laughable

2013-05-15 Thread Jim Duber
Thanks all for the replies and suggestions. I've contacted Karl offlist to see about that dmg. AR! Also, wanted to mention to Hans that after I described my problem to tech support (via text chat), one support tech replied, So, the problem is that you're seeing too many error messages?

Re: [Flashcoders] Stolen Laptop: Adobe Support Laughable

2013-05-15 Thread Jim Duber
I have a bit of good news with which to close out this thread. In frustration, I posted a brief rant on Adobe's Facebook page. I got immediate help (from Madison) and now have Flash CS4 installed, updated to Flash 10.0.02 and running. Lessons learned: (1) make frequent backups of all your

[Flashcoders] Stolen Laptop: Adobe Support Laughable

2013-05-14 Thread Jim Duber
My laptop was stolen last week. Adobe sucks! Their answer to my stolen laptop and software problem is that because I registered my software, they will give me upgrade pricing. The other companies I've contacted for help (Apple, MOTU) went out of their way to help me get back where I was.

Re: [Flashcoders] Stolen Laptop: Adobe Support Laughable

2013-05-14 Thread John R. Sweeney Jr.
If they won't help you, that's probably your best bet. Just get CS4 disk or the digital files (which are about 6 or 7 gig) and use your serial number. Sorry. :( John R. Sweeney Jr. Senior Interactive Multimedia Developer OnDemand Interactive Inc Hoffman Estates, IL 60169 On May 14,