7:43 PM
To: flexcoders@yahoogroups.com
Subject: Re: [flexcoders] Re: Is Adobe Customer Support (or worse yet adobe)
falling apart
I have to go out now and so cant leave the phone off hook. But 1hr 15mins
with no response. I am sure it would have been many more hours.
On Fri, Sep 11, 2009 at 1:28
: [flexcoders] Re: Is Adobe Customer Support (or worse yet
adobe) falling apart
I have to go out now and so cant leave the phone off hook. But 1hr 15mins
with no response. I am sure it would have been many more hours.
On Fri, Sep 11, 2009 at 1:28 PM, hank williams
hank...@gmail.comhank777%40gmail.com
of hank williams
Sent: Fri 9/11/2009 7:43 PM
To: flexcoders@yahoogroups.com
Subject: Re: [flexcoders] Re: Is Adobe Customer Support (or worse
yet adobe) falling apart
I have to go out now and so cant leave the phone off hook. But 1hr
15mins
with no response. I am sure it would have been many
To: flexcoders@yahoogroups.com
Subject: Re: [flexcoders] Re: Is Adobe Customer Support (or worse yet adobe)
falling apart
I've already forwarded the request along.
On Sep 15, 2009, at 11:47 AM, Nick Collins wrote:
I'd probably try to contact Robert Christensen or Mike Chambers
about the AIR beta
what country are you in... and if US, what number did you dial?
On Fri, Sep 11, 2009 at 1:06 PM, turbo_vb timh...@aol.com wrote:
Sounds like you're not having very good luck Hank. As an interesting
coincidence, I had to contact Adobe customer service today to resolve an
issue. I just
By the way, adobe admits there is a problem, so if you got that kind of
response, I promise it is not normal.
see: http://www.adobe.com/support/open_letter_to_adobe_customers/
On Fri, Sep 11, 2009 at 1:09 PM, hank williams hank...@gmail.com wrote:
what country are you in... and if US, what
Starting now. I dont have 3 hours again but lets see how far we get...
On Fri, Sep 11, 2009 at 1:19 PM, turbo_vb timh...@aol.com wrote:
US - 800-833-6687.
-TH
--- In flexcoders@yahoogroups.com flexcoders%40yahoogroups.com, hank
williams hank...@... wrote:
By the way, adobe admits
It may depend on the issue you have. You may be more successful if you reach
out to the user group manager of an Adobe group of the area you have a
problem with and see if they can get a point of contact at Adobe.
I've had nothing but great experience dealing with customer support but all
my
Whether or not you answer the phone cant be issue dependent. And we are
talking about customer service issues not support issues. Customer service
(issues like installation serial numbers and such) should be swift. After
all its like taking someone's money and then not delivering the product. Its
I have to go out now and so cant leave the phone off hook. But 1hr 15mins
with no response. I am sure it would have been many more hours.
On Fri, Sep 11, 2009 at 1:28 PM, hank williams hank...@gmail.com wrote:
Starting now. I dont have 3 hours again but lets see how far we get...
On Fri, Sep
Hi Hank,
Please mail adbec...@adobe.com and let them know what's been going
on. As you pointed out, we're having some transition issues, but this
hold time is unacceptable as far as I'm concerned.
Matt
On Sep 11, 2009, at 11:43 AM, hank williams wrote:
I have to go out now and so cant
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