creating user guides in an agile environment

2015-05-15 Thread Johnson, Joyce
All - Is anyone writing software user guides for end users in an environment in which the software is being developed following agile guidelines? If so, are you writing portions of the user guide at each software iteration? How do you handle major revisions to the software? That is, if you

secured PDFs

2015-03-03 Thread Johnson, Joyce
We deliver user guides (software and hardware) to customers via password-protected pdfs, loaded onto servers and also posted on our customer web portal. I'm wondering how members of this group deliver customer-facing documents. Do you use pdfs? If so, do you secure those pdfs? If you secure

master index of multiple book

2011-09-22 Thread Johnson, Joyce
I am working with FrameMaker 8 and want to make a master index that includes all index entries from a set of 10 related books. Can anyone provide step-by-step instructions? TIA Joyce Joyce M. Johnson Lead Technical Writer AmerisourceBergen Technology Group 1400 Busch Parkway Buffalo Grove, IL

master index of multiple book

2011-09-22 Thread Johnson, Joyce
I am working with FrameMaker 8 and want to make a master index that includes all index entries from a set of 10 related books. Can anyone provide step-by-step instructions? TIA Joyce Joyce M. Johnson Lead Technical Writer AmerisourceBergen Technology Group 1400 Busch Parkway Buffalo Grove, IL

Upgrade to Frame 8

2008-03-25 Thread Johnson, Joyce
All - I have noticed both the issues reported by John, and have another to add. When I use the text tool to add a callout inside an anchored frame - as I've done for years with previous versions of FrameMaker - the text changes. That is, random letters disappear. I've seen it happen several

Upgrade to Frame 8

2008-03-25 Thread Johnson, Joyce
All - I have noticed both the issues reported by John, and have another to add. When I use the text tool to add a callout inside an anchored frame - as I've done for years with previous versions of FrameMaker - the text changes. That is, random letters disappear. I've seen it happen several

Contract Opportunity

2008-02-04 Thread Johnson, Joyce
All - We are seeking a short-term contract writer, familiar with RoboHelp and FrameMaker to assist us with documenting hardware installation and software usage. We are located in northern Illinois. Please contact me off list if you are interested. Joyce Johnson [EMAIL PROTECTED]

Contract Opportunity

2008-02-04 Thread Johnson, Joyce
All - We are seeking a short-term contract writer, familiar with RoboHelp and FrameMaker to assist us with documenting hardware installation and software usage. We are located in northern Illinois. Please contact me off list if you are interested. Joyce Johnson jjohnson at abc-sg.com