Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

LOL! Thanks Peter. I appreciate the positive spin that you have put on this . . . and yes, Nadine is right. I will drink to that. TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.com 303-840-1744 (Mountain Time) -Original Message- From: Framers

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

FrameMaker's original job was page layout. The only reason it didn't go the way of Ventura Publisher and PageMaker is that it evolved into an extensible tech docs platform. Some companies (notably Boeing) built large systems around it. Others used add-ons to turn it into a single-source tool. I

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

The first time I ever saw FM, it was on a UNIX system, probably FM 2 or earlier. The tech writer showing it off blew my mind by using FM's built-in screen capture to shoot the screen and bring in the image, without missing a beat in the content-creation process. IIRC, there was an option to copy

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

The finale of all of this: It was a limitation, ultimately (pun intended), due to SnagIT on Windows 7 Ultimate. Very long story – but the only .pngs that would not open automatically in SnagIT were those imported into FM 12. Outside FM12, no problem and no problem w/ any pngs in FM12 opening

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

On Sat, 29 Apr 2017, Tammy Van Boening wrote: And you have beachfront property in Arizona to sell, right? LOL!!! Madame, you wound me. You've not heard of the PFW (Phoenix Fisherman's Wharf)? Surely, surely you've heard of the Flagstaff Fjord... (... Hey, it could happen (or did already),

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

And you have beachfront property in Arizona to sell, right? LOL!!! TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.com 303-840-1744 (Mountain Time) -Original Message- From: Framers

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

On Sat, 29 Apr 2017, Tammy Van Boening wrote: - snips - Now, if I could just figure out how to send them a big batch of my homemade chocolate chip cookies when this is said and done! I'll, uh, er, hand-deliver those, uh, cookies for you. Just send them to me; I'm *completely* trustworthy

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

Yes, it is. And I let them know that I sincerely appreciated the understanding and the effort. I have some clients still on 10 and 12, so I need to be able to share files easily w/ them. Just upgrading across the board is not an option. Now, if I could just figure out how to send them a big

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

That’s pretty cool that they’re digging into a FrameMaker 10/FrameMaker 12 issue so deeply! -Matt Matt R. Sullivan Tech Comm Tools online courses | you can book me FrameMaker - Creating and Publishing

Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive!!!!

HI Stefan, All my files are referenced PNGs. Tech Support spent 45 minutes troubleshooting yesterday w/ me and even had me do a brand new never before install of FM12 and the same issue - double-clicking any graphic in FM10 or FM12 yields nothing. However, all other programs on Windows 7