Glad that worked for you.
Could be it had to re-download the whole installer to get the
uninstaller component.
On Sat, Mar 14, 2020 at 3:32 PM Karen Robbins wrote:
>
> Thank you, Robert Lauriston!
>
> At first, Windows wouldn't cooperate because it thought there wasn't enough
> space on the
Thank you, Robert Lauriston!
At first, Windows wouldn't cooperate because it thought there wasn't enough
space on the virtual disk. I gave it more space (though it seemed
counter-intuitive), and the trial FM2019 did uninstall using the Control
Panel Uninstall action. Yay!
I have always relied on
I would contact the FM folks directly at techc...@adobe.com or tcs...@adobe.com
to work with you on the install issues.
From: Framers
on behalf
of Karen Robbins
Sent: March 11, 2020 6:50 PM
To: framers@lists.frameusers.com
Subject: [Framers] uninstall trial
Is there an entry for FrameMaker in the Add/Remove Programs control
panel? If so, try to uninstall using that.
On Wed, Mar 11, 2020 at 3:54 PM Karen Robbins wrote:
>
> After my IT folks botched it, I must uninstall the trial version of FM2019
> without damaging the still-functional FMv11 that
Trial version was installed onto the VM too I take it?
So maybe your profile was replaced with the trial version. I suggest you
get a chat session going with an Adobe tech and sit back and get
comfortable.
Alan
On 12/03/20 11:50, Karen Robbins wrote:
Hi Framers,
After my IT folks botched
Hi Framers,
After my IT folks botched it, I must uninstall the trial version of FM2019
without damaging the still-functional FMv11 that runs in my virtual Windows
7.
(The trial either tries to launch, shows the splash screen for a bit, then
shuts down; or opens with the "trial expired" message,