John Pilla is unavailable.

2007-05-19 Thread John Pilla

I will be out of the office starting  05/18/2007 and will not return until
06/04/2007.

I will be traveling to Madrid, Spain to present at the EMEA Enablement
Conference, then to Austin, Tx after Memorial day weekend.  I will respond
as I am able amidst travel and presentations.
I will respond when I return.
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Re: XML - graphics - import

2007-05-19 Thread Scott Prentice

Hi Richard...

Maybe you could describe what the problem is. I'm assuming that the file 
isn't opening properly .. but what kind of errors are you getting? Do 
you have a structapp defined for this XML doctype?


...scott

Scott Prentice
Leximation, Inc.
www.leximation.com
+1.415.485.1892



Allen, Richard (Raytheon) wrote:

Hi

I have been trying to open up a XML document in FrameMaker 7.2 which
contains graphic entities.  I am at a los as to what I am missing.  The
graphics are declared at the top of the XML document instance.  The
structure of the XML document instance is valid.

Anyone have a hint as to what I might look at to resolve this?

Thanks

Richard

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RE: Do I need to jump into the Structured FM pool?

2007-05-19 Thread mcarr

Lin Surasky wrote:

 So I'm thinking that structured FM must be able to help, in that I could
 somehow create element tags for Fixes and Issues, and then just change
 the element tag for the Issues that have been fixed and somehow
 regenerate the documents (how, I don't know -- do I need to maintain
 this in a spreadsheet or database?) so that the content is moved to the
 correct section along with its cross-referenced bullet (each section has
 a bulleted list to make navigation easier). Oh yeah, and can they be
 re-sorted by section into numerical order?

Structure can certainly help - if you store your manuals in XML all the
manual work can be eliminated. Chances are your bug tracking system can
export reports in XML. An XSLT stylesheet can very easily replace the
existing version of this information so when next you open the document in
FrameMaker, the data is all updated.

Of course, this open up myriad possibilities for customisation of the bug
information - separation of code and interface bugs, ordering by severity
for developers and date for managers, whatever you can imagine.

The point is that generating this information is best accomplished by your
bug tracking software, not by FrameMaker. It can generate a report of open
bugs, so why would you want to do exactly that in FrameMaker? You may want
to dump it all into FrameMaker and conditionally display it - providing
different views for different audiences is very much part of what
FrameMaker should be responsible for.

Probably the biggest gain that you can get out of XML is the ability to
make your information span applications, but to do so you obviously need
to look wider than FrameMaker. You're doing software manuals by the sound
of it, so you presumably have access to programmers. If I was you, the
first step would be sit down with a couple of them and see if you have the
resources to develop a scalable, robust system. I recommend against the
toe in the water approach - I've seen too many people spending too much
time trying to gradually improve them into the system that they knew they
wanted but weren't brave enough to embark on in the first place.

Measure twice, cut once and have fun!


Marcus
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Re: FW: Adobe CEO interview

2007-05-19 Thread mcarr

Ann Zdunczyk wrote:

 It is interesting that I have been hearing about paperless offices
 for years but have yet to see one. Its like the people that say books
 are going away and being replaced by electronic media. I, as a reader,
 plan to continue reading PAPER books. I do not plan to read on a
 screen, I do that all day. It is much easier to read a book at the
 beach, in the tub, in bed etc rather that a laptop, PDF, etc. I do not
 listen to books on tape, I READ. I love the SMELL of a book. I love the
 feel of a book.

Despite the fact that environmentally it would be very desirable to
eliminate paper, I think the real push has been for the smart organization
of information rather than the elimination of a clumsy way of delivering
it. By all accounts, the amount of information being stored is still
increasing dramatically and it's getting far easier for us to put our
hands on it, so it's not that surprising that we continue to use at least
as much paper as in the past.

As far as a device that you can comfortably and safely use in the tub is
concerned, I don't think that paper will be the delivery method of the
future. Macintosh will no doubt come out with a range of topic-oriented
scents (historic tome, murder mystery, etc.) for their TubPaper (TM) that
will achieve your comfort factor as well as providing searchability,
bookmarks that don't fall out, background music and can be adjusted for
reading in candlelight.

I asked my daughter what she was doing at school a couple of weeks ago.
We're creating a database of endangered species was the answer. I
thought that was kind of interesting... because she's 8 years old and in
grade 3. Paper books are going the way of the comforting crackling of the
wireless. Adobe will have a formidable job of keeping FrameMaker relevant,
but like you, I hope they manage to.


Marcus
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Confused about hexadecimal codes

2007-05-19 Thread Pat Bensky
I'm fiddling about with a program that creates MIF files and changing one of
its behaviours - instead of inserting character tags for special characters,
such as Char Tab, I want to use the hexadecimal code. According to the
Frame Character_Sets manual, the hex code for a tab (for example) is \x08.
However logic - and every other hex code reference that I've checked - tells
me it's 09, not 08 (logical because the ASCII code for a tab is 9). 08 is
the code for a backspace. Even odder is that the 08 code does seem to work
as a tab with FrameMaker.

Why is this different? And how can I tell which other codes are different
from the standard set, other than checking each one individually?

I'm puzzled about this! Anybody got any answers?

Thanks
Pat

--
CatBase: The Data Publishing Solution
CatBase Software Ltd.
T: +44 (0) 1462 454522
W: http://www.catbase.com
skype: pat.bensky
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Re:Love Framemaker

2007-05-19 Thread Keith Smyth
I will give you a better on. I had a client call me and want me to edit 
and format a manual he had written. When I got there, there were 1250 pages
of gunge, in PageMaker format, many, many graphics. He wanted me to turn 
it into something that could indexed, using Word. I told hime I would take 
the job, however, the final document would be in Framemaker, and that 
it would be a real book, Table Of Contents, Index, and Glossary that were 
linked to the body. 

He didn't know what I was telling him. He said that if it weren't a Word 
document, then that stuff couldn't be done. That is when I told him I 
didn't want the job.


He hired someone else, they worked on it for two months, threw up their hands
(I wonder if that is all they threw up?), and came to me asking me to put it
into Framemaker. I did, took all of two weeks, cost him less than the two months
he had paid the other Tech Writer (Aside - she was an secretary working in
a local lawyers office). 


It was a bit of a struggle at first, but when I got the hang of it, using
Macro Express to run a bunch of macro's in PageMaker and Framemaker, it came
together very nicely.



It is interesting that I have been hearing about paperless offices for years
but have yet to see one. Its like the people that say books are going away
and being replaced by electronic media. I, as a reader, plan to continue
reading PAPER books. I do not plan to read on a screen, I do that all day.
It is much easier to read a book at the beach, in the tub, in bed etc rather
that a laptop, PDF, etc. I do not listen to books on tape, I READ. I love
the SMELL of a book. I love the feel of a book. 


I like FrameMaker. I know FrameMaker. I plan to use it until it no longer
works on ANY of the machines I have. I still use FrameMaker on my MAC. I
have been using FrameMaker since 3.0 back in the early 90's (when it was
Frame Technologies). I use it as it is. Even though I use most of the other
publishing software also, I prefer FrameMaker. I have to use the other
software because my customers do. When I get a FrameMaker project it feels
like I am putting on my favorite and most comfortable outfit, usually sweats
and warm slippers (I work at home so I can!!). 


I give my two cents to Adobe reps when I see them. I try to give them ideas
like most of you to continue the development of FrameMaker. I HOPE that
Adobe continues updating FrameMaker. I push FrameMaker to my customers. 


In the work that I do I am surprised at the software that some customers use
to create the manuals. I am surprised how little the document designers know
about the software that they use. 

OK my two cents for a Friday. 


Have a GREAT weekend everyone.

Z



**
Ann Zdunczyk
President
a2z Publishing, Inc.
Language Layout  Translation Consulting
Phone: (336)922-1271
Fax:   (336)922-4980
Cell:  (336)456-4493
http://www.a2z-pub.com
**

--

Keith L. Smyth
President
Smyth Consulting
-
Close only counts in horeshoes, handgrenades, and tactical
nukes.
-
Technical Documentation Consultant

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Re: Confused about hexadecimal codes

2007-05-19 Thread Jeremy H. Griffith
On Sat, 19 May 2007 15:43:58 +0100, Pat Bensky [EMAIL PROTECTED] wrote:

I'm fiddling about with a program that creates MIF files and changing one of
its behaviours - instead of inserting character tags for special characters,
such as Char Tab, I want to use the hexadecimal code. According to the
Frame Character_Sets manual, the hex code for a tab (for example) is \x08.
However logic - and every other hex code reference that I've checked - tells
me it's 09, not 08 (logical because the ASCII code for a tab is 9). 08 is
the code for a backspace. Even odder is that the 08 code does seem to work
as a tab with FrameMaker.

Why is this different? And how can I tell which other codes are different
from the standard set, other than checking each one individually?

I'm puzzled about this! Anybody got any answers?

FrameMaker uses its own character set internally, similar to
(but not identical to) the Mac character set.  It's documented
in the FrameMaker Quick Reference booklet, and in:
  \yourframedir\OnlineManuals\Character_Sets.pdf
which appears to be the doc you are looking at.

A *lot* of codes are different from the standard ANSI set.  We
use mapping tables in Mif2Go.  Note that for dingbats fonts,
the mapping is *different* from that for normal fonts.  ;-)

-- Jeremy H. Griffith, at Omni Systems Inc.
  [EMAIL PROTECTED]  http://www.omsys.com/
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Re: FW: Adobe CEO interview

2007-05-19 Thread Alan Litchfield

[EMAIL PROTECTED] wrote:
 Adobe will have a formidable job of keeping FrameMaker relevant,
 but like you, I hope they manage to.

But why? FM is only a tool for the creation of content. CS3 is also a content
creation tool, but does things with various content data types.

When I remarked about Narayen's strategy of banking the farm on Web 2.0 I was
also pointing to something that I think is a big mistake on his part. He is
banking on being able to be the market leader in content creation, which is
where there is the greatest competition. For every one of Adobe's products
there are alternatives, some of which are free (both in the sense of no charge
as well as in terms of licensing).

Web 2.0 is nothing more than a phase. It is a developmental plateau on the way
to somewhere else and for Narayen to steer the course of Adobe's future
towards it means that he is already behind the competition who are moving on
to other means of producing output from semi/unstructured data sources. Once
upon a time Adobe used to create the targets -- Postscript, PDF, type
technologies, etc. --- now they appear to have become me too's.

FM is even more relevant now than ever before with its ability to manage
semi-structured data and producing multiple forms of output from a single
source. Yet it is able to do this from within relatively simple (if somewhat
aged) interface. But, having said that, I hope Adobe are never tempted to mess
with FrameMaker's interface. It is something I am well used to and I don't
have to waste inordinate amounts of time figuring out where did they put that
damned widget this time.

Alan

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Re: FW: Adobe CEO interview

2007-05-19 Thread mcarr

Alan wrote:

 Adobe will have a formidable job of keeping FrameMaker relevant,
 but like you, I hope they manage to.

 But why? FM is only a tool for the creation of content. CS3 is also
 a content creation tool, but does things with various content data
 types.

I don't really see FrameMaker as being a tool for the creation of content,
at least not in the sense that it has been in the past. I see it more as
being a tool for the publishing of content. I know that my thinking is
colored by the type of work that I trend to be involved with, but I just
don't see people setting up for big sets of manuals built on unstructured
FrameMaker the way they used to. Frankly, I'd be very surprised if that
approach was growing in popularity.

I don't know anything about CS3, but any software that contains the word
suite makes me nervous - my first thought would be might I need to use
it from end-to-end even if I have existing systems functioning well for
some components? I may be completely wrong - please go easy on me if I
am.

 When I remarked about Narayen's strategy of banking the farm on Web 2.0
 I was also pointing to something that I think is a big mistake on his
 part. He is banking on being able to be the market leader in content
 creation, which is where there is the greatest competition.

I agree with you there - nobody is ever going to own these markets again.
I like to think that the interoperability provided by XML has contributed
to the demise of software lock-in. Concepts like Software As A Service
also eliminate the uneconomical model of many of the licenses purchased
not being in use at any given point, as was discussed on Framers over the
past week.

 Web 2.0 is nothing more than a phase. It is a developmental plateau on
 the way to somewhere else and for Narayen to steer the course of
 Adobe's future towards it means that he is already behind the
 competition who are moving on to other means of producing output from
 semi/unstructured data sources. Once upon a time Adobe used to create
 the targets -- Postscript, PDF, type technologies, etc. --- now they
 appear to have become me too's.

That might be a bit harsh - the way things move these days, I think a lot
of people feel that metoodom would be a pretty respectable goal. :-) Adobe
have to hang their hats on something and while I completely agree that Web
2.0 is ill-defined, I think they could do worse.

 FM is even more relevant now than ever before with its ability to manage
 semi-structured data and producing multiple forms of output from a single
 source.

There we disagree. I think that FrameMaker's traditional niche will
continue to shrink until the software ceases to be viable. Adobe has
picked winners plenty of times in the past, so I have a reasonable amount
of faith that they can do it again and keep FrameMaker relevant, but not
by maintaining the status quo.

 Yet it is able to do this from within relatively simple (if
 somewhat aged) interface. But, having said that, I hope Adobe are
 never tempted to mess with FrameMaker's interface. It is something
 I am well used to and I don't have to waste inordinate amounts of
 time figuring out where did they put that damned widget this time.

I think this reflects our different use - I don't really have any loyalty
to the interface because I don't spend that much time using it. I'd learn
the interface if new features made it worth it.


Marcus
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Adobe CEO interview

2007-05-19 Thread Alan Litchfield

On 18/05/2007, at 7:24 PM, Graeme R Forbes wrote:

> From the interview (http://knowledge.wharton.upenn.edu/article.cfm? 
> articleid=1741) with the Adobe CEO:
>
> *
>
> We will continue to extend the capabilities of the core product in  
> each of those segments with some of the features that are available  
> in the other products. But, yes, it is our goal to continue to make  
> sure that we don't leave any customer behind. For a number of  
> customers who have adopted a product like FrameMaker, we will  
> continue to invest in it.
>
> *
>
> A number that's a log way short of 100%. But the middle sentence  
> does show a sense of humor.
>

One issue that concerns me is that Adobe seems to be betting the farm  
on Web 2.0 while reducing the importance of print based and other  
forms of output media. Perhaps that has something to do with  
Narayen's failed attempt at Pictra. He feels he needs to succeed in  
that area, to prove his machismo or what ever.

"don't leave any customer behind" reminds me of the US "don't leave  
any child behind" education system. Umm, but what does that actually  
mean, anyway?

Alan



Do I need to jump into the Structured FM pool?

2007-05-19 Thread rebecca officer
Could you present your release notes in tables? That lets you use FM's
sort function to split the bugs into resolved and not. You just have to
have a column called something like "status" and then sort according to
that.

Then immediately before release, you can split the table up to make your
3 sections and delete the status column. And I guess you could convert
to text if you can't use table layout in the final docs.

Cheers, Rebecca

>>> "Lin Surasky"  05/19/07 5:43 AM >>>
Or can I keep my inflatable ducky hiked firmly around my middle and
paddle around in unstructured FM?

Over the past year or so, I've been poking around at structured FM with
no real goal in mind except to see if it might benefit us down the road.
For the most part, our process is pretty linear, and structured FM isn't
yet necessary for our regular user guides and manuals. So I have a
general idea of what we'd need, but I don't have the full picture yet...

I'm working on a new product with a new team, and each customer gets
their own version of the product with their own customized release
notes. When you all have stopped screaming, I'll continue... The release
notes are very simple. There are three main chapters: Requested Customer
Enhancements, Bug Fixes, and Known Issues (bugs that we're aware of that
have not yet been fixed). Please don't start screaming again; I really
need your advice! The gist of the situation is that on release day, I
have to go into our bug reporting system, and check all the Known Issues
to make sure they're still issues. If they've been fixed, they move to
the Bug Fixes section.

So I'm thinking that structured FM must be able to help, in that I could
somehow create element tags for Fixes and Issues, and then just change
the element tag for the Issues that have been fixed and somehow
regenerate the documents (how, I don't know -- do I need to maintain
this in a spreadsheet or database?) so that the content is moved to the
correct section along with its cross-referenced bullet (each section has
a bulleted list to make navigation easier). Oh yeah, and can they be
re-sorted by section into numerical order?

This sounds like it should be so simple, but I'm lost on the mechanics
-- any recommendations for how to set this up? Or if there's a better
way to manage this even in unstructured FM, that'd be great too. The
cutting and pasting is REALLY not my idea of fun!

Thanks!
Lin
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John Pilla is unavailable.

2007-05-19 Thread John Pilla

I will be out of the office starting  05/18/2007 and will not return until
06/04/2007.

I will be traveling to Madrid, Spain to present at the EMEA Enablement
Conference, then to Austin, Tx after Memorial day weekend.  I will respond
as I am able amidst travel and presentations.
I will respond when I return.


XML - graphics - import

2007-05-19 Thread Scott Prentice
Hi Richard...

Maybe you could describe what the problem is. I'm assuming that the file 
isn't opening properly .. but what kind of errors are you getting? Do 
you have a structapp defined for this XML doctype?

...scott

Scott Prentice
Leximation, Inc.
www.leximation.com
+1.415.485.1892



Allen, Richard (Raytheon) wrote:
> Hi
>
> I have been trying to open up a XML document in FrameMaker 7.2 which
> contains graphic entities.  I am at a los as to what I am missing.  The
> graphics are declared at the top of the XML document instance.  The
> structure of the XML document instance is valid.
>
> Anyone have a hint as to what I might look at to resolve this?
>
> Thanks
>
> Richard
>
> This message contains information that may be confidential and
> privileged. Unless you are the addressee (or authorized to receive mail
> for the addressee), you should not use, copy or disclose to anyone this
> message or any information contained in this message. If you have
> received this message in error, please so advise the sender by reply
> e-mail and delete this message. Thank you for your cooperation.
>
>
>   




Confused about hexadecimal codes

2007-05-19 Thread Pat Bensky
I'm fiddling about with a program that creates MIF files and changing one of
its behaviours - instead of inserting character tags for special characters,
such as , I want to use the hexadecimal code. According to the
Frame Character_Sets manual, the hex code for a tab (for example) is \x08.
However logic - and every other hex code reference that I've checked - tells
me it's 09, not 08 (logical because the ASCII code for a tab is 9). 08 is
the code for a backspace. Even odder is that the 08 code does seem to work
as a tab with FrameMaker.

Why is this different? And how can I tell which other codes are different
from the standard set, other than checking each one individually?

I'm puzzled about this! Anybody got any answers?

Thanks
Pat

--
CatBase: The Data Publishing Solution
CatBase Software Ltd.
T: +44 (0) 1462 454522
W: http://www.catbase.com
skype: pat.bensky
--







Love Framemaker

2007-05-19 Thread Keith Smyth
I will give you a better on. I had a client call me and want me to "edit 
and format" a manual he had written. When I got there, there were 1250 pages
of gunge, in PageMaker format, many, many graphics. He wanted me to turn 
it into something that could indexed, using Word. I told hime I would take 
the job, however, the final document would be in Framemaker, and that 
it would be a real book, Table Of Contents, Index, and Glossary that were 
linked to the body. 

He didn't know what I was telling him. He said that if it weren't a Word 
document, then that stuff couldn't be done. That is when I told him I 
didn't want the job.

He hired someone else, they worked on it for two months, threw up their hands
(I wonder if that is all they threw up?), and came to me asking me to put it
into Framemaker. I did, took all of two weeks, cost him less than the two months
he had paid the other "Tech Writer" (Aside - she was an secretary working in
a local lawyers office). 

It was a bit of a struggle at first, but when I got the hang of it, using
Macro Express to run a bunch of macro's in PageMaker and Framemaker, it came
together very nicely.


>It is interesting that I have been hearing about paperless offices for years
>but have yet to see one. Its like the people that say books are going away
>and being replaced by electronic media. I, as a reader, plan to continue
>reading PAPER books. I do not plan to read on a screen, I do that all day.
>It is much easier to read a book at the beach, in the tub, in bed etc rather
>that a laptop, PDF, etc. I do not listen to books on tape, I READ. I love
>the SMELL of a book. I love the feel of a book. 
>
>I like FrameMaker. I know FrameMaker. I plan to use it until it no longer
>works on ANY of the machines I have. I still use FrameMaker on my MAC. I
>have been using FrameMaker since 3.0 back in the early 90's (when it was
>Frame Technologies). I use it as it is. Even though I use most of the other
>publishing software also, I prefer FrameMaker. I have to use the other
>software because my customers do. When I get a FrameMaker project it feels
>like I am putting on my favorite and most comfortable outfit, usually sweats
>and warm slippers (I work at home so I can!!). 
>
>I give my two cents to Adobe reps when I see them. I try to give them ideas
>like most of you to continue the development of FrameMaker. I HOPE that
>Adobe continues updating FrameMaker. I push FrameMaker to my customers. 
>
>In the work that I do I am surprised at the software that some customers use
>to create the manuals. I am surprised how little the document designers know
>about the software that they use. 
>
>OK my two cents for a Friday. 
>
>Have a GREAT weekend everyone.
>
>Z
>

**
Ann Zdunczyk
President
a2z Publishing, Inc.
Language Layout & Translation Consulting
Phone: (336)922-1271
Fax:   (336)922-4980
Cell:  (336)456-4493
http://www.a2z-pub.com
**

-- 

Keith L. Smyth
President
Smyth Consulting
-
Close only counts in horeshoes, handgrenades, and tactical
nukes.
-
Technical Documentation Consultant




Confused about hexadecimal codes

2007-05-19 Thread Jeremy H. Griffith
On Sat, 19 May 2007 15:43:58 +0100, Pat Bensky  wrote:

>I'm fiddling about with a program that creates MIF files and changing one of
>its behaviours - instead of inserting character tags for special characters,
>such as , I want to use the hexadecimal code. According to the
>Frame Character_Sets manual, the hex code for a tab (for example) is \x08.
>However logic - and every other hex code reference that I've checked - tells
>me it's 09, not 08 (logical because the ASCII code for a tab is 9). 08 is
>the code for a backspace. Even odder is that the 08 code does seem to work
>as a tab with FrameMaker.
>
>Why is this different? And how can I tell which other codes are different
>from the standard set, other than checking each one individually?
>
>I'm puzzled about this! Anybody got any answers?

FrameMaker uses its own character set internally, similar to
(but not identical to) the Mac character set.  It's documented
in the FrameMaker Quick Reference booklet, and in:
  \yourframedir\OnlineManuals\Character_Sets.pdf
which appears to be the doc you are looking at.

A *lot* of codes are different from the standard ANSI set.  We
use mapping tables in Mif2Go.  Note that for "dingbats" fonts,
the mapping is *different* from that for "normal" fonts.  ;-)

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/