Re: Recommended graphic file format for single-sourcing from

2012-01-16 Thread Galanter, Lea
Adobe recommends GIF or JPEG format for graphics. Also, the company I work for is setting up RoboHelp (not using Frame to RoboHelp). I'm curious how you have files set up in version control or on the network server? Lea Galanter Lead Technical Editor Writer FTI Consulting Confidentiality

Recommended graphic file format for single-sourcing from

2012-01-16 Thread Galanter, Lea
Adobe recommends GIF or JPEG format for graphics. Also, the company I work for is setting up RoboHelp (not using Frame to RoboHelp). I'm curious how you have files set up in version control or on the network server? Lea Galanter Lead Technical Editor & Writer FTI Consulting Confidentiality

RE: Documentation Best Practices

2011-12-06 Thread Galanter, Lea
Don't know if anyone has mentioned this, but the reason why you're not supposed to mention what will be in future versions is for legal reasons. You should not make forward-looking statements because the company could be held legally responsible for them. And since none of us can guarantee what

Documentation Best Practices

2011-12-06 Thread Galanter, Lea
Don't know if anyone has mentioned this, but the reason why you're not supposed to mention what will be in future versions is for legal reasons. You should not make forward-looking statements because the company could be held legally responsible for them. And since none of us can guarantee what

RE: Coaching Engineers

2011-10-10 Thread Galanter, Lea
Huh? This is a list for people who use FrameMaker and you think most readers are not technical writers? Then who do you think is using FrameMaker? I'm interested in this discussion because it involves my work as an editor and writer. And just to add my .02 on this, it's usually the technical

Coaching Engineers

2011-10-10 Thread Galanter, Lea
Huh? This is a list for people who use FrameMaker and you think most readers are not technical writers? Then who do you think is using FrameMaker? I'm interested in this discussion because it involves my work as an editor and writer. And just to add my .02 on this, it's usually the technical

Re: Best Adobe tool for creating context-based help?

2010-11-15 Thread Galanter, Lea
We're (the we being four separate doc sites) are planning to transition from a system in which Word docs are transferred to Dreamweaver (time-consuming) to using RoboHelp. (As an aside, I have been producing documentation in Frame, but have only been producing PDFs, not context-sensitive Help.) I

Best Adobe tool for creating context-based help?

2010-11-15 Thread Galanter, Lea
We're (the "we" being four separate doc sites) are planning to transition from a system in which Word docs are transferred to Dreamweaver (time-consuming) to using RoboHelp. (As an aside, I have been producing documentation in Frame, but have only been producing PDFs, not context-sensitive Help.)

Preparing to Subversion FrameMaker Files

2010-10-18 Thread Galanter, Lea
I have been using SVN and Tortoise with FrameMaker for the last few years. It's "okay" but I am now making the switch to TFS and Visual Studio, because our development team is switching from SVN to TFS (and using Visual Studio for versioning). My biggest problem with SVN was actually creating

Running Header Problem

2010-09-01 Thread Galanter, Lea
Hi Fellow Framers, I'm using Frame 9 on Windows 7 and I'm having a problem with a running header that is not doing what it used to do. I'm using the Running H/F2 to put the title of the chapter at the top of the page, starting with the second page of the chapter. For some reason, in a new book

Running Header Problem

2010-09-01 Thread Galanter, Lea
Hi Fellow Framers, I'm using Frame 9 on Windows 7 and I'm having a problem with a running header that is not doing what it used to do. I'm using the Running H/F2 to put the title of the chapter at the top of the page, starting with the second page of the chapter. For some reason, in a new book

RE: below building block in X-Refs

2010-02-12 Thread Galanter, Lea
Fred Ridder is correct -- do not use geographic cues in technical documentation, because they are ambiguous (where below?). Per The Microsoft Manual of Style for Technical Publications (a standard guide for technical documentation, among others), do not use terms such as above and below. If the

"below" building block in X-Refs

2010-02-12 Thread Galanter, Lea
Fred Ridder is correct -- do not use geographic cues in technical documentation, because they are ambiguous (where below?). Per "The Microsoft Manual of Style for Technical Publications" (a standard guide for technical documentation, among others), do not use terms such as "above" and "below". If

Anchored Frame Problem

2010-02-08 Thread Galanter, Lea
Hi Framers, I'm hoping you can help me with a small problem. I'm using Frame 9 on Windows 7, but I've had this problem with previous versions of Frame as well, so it's not new. When using anchored frames, I am unable to fix the distance of the frame from the surrounding text. The online Help

Anchored Frame Problem

2010-02-08 Thread Galanter, Lea
Hi Framers, I'm hoping you can help me with a small problem. I'm using Frame 9 on Windows 7, but I've had this problem with previous versions of Frame as well, so it's not new. When using anchored frames, I am unable to fix the distance of the frame from the surrounding text. The online Help

Anchored Frame Problem

2010-02-08 Thread Galanter, Lea
[mailto:jeff.coatswo...@jonassoftware.com] Sent: Monday, February 08, 2010 2:01 PM To: Galanter, Lea; framers at lists.frameusers.com Subject: RE: Anchored Frame Problem Hi Lea, It's when you use the "Anchoring Position: At Insertion Point" option - that causes a new Distance above Baseline field to ap

Unable to apply custom DPI

2010-02-04 Thread Galanter, Lea
Hi All, I'm using Frame 9 (9.0p237) in TCS2 on Windows 7 and I'm running into a strange problem I've never encountered in previous versions of Frame. After I insert a graphic (a .png), I normally change the DPI (through the Object Properties dialog box) to Custom dpi: 120. For some reason,

RE: Unable to apply custom DPI

2010-02-04 Thread Galanter, Lea
Thanks for the tip on clicking Apply in the Object Properties dialog box, Shlomo, but there's no way to do that. Once you click Set in the Imported Graphic Scaling dialog box, the Object Properties dialog box closes. Strange. I also think I discovered when the stretching occurred -- it's when I

Unable to apply custom DPI

2010-02-04 Thread Galanter, Lea
Hi All, I'm using Frame 9 (9.0p237) in TCS2 on Windows 7 and I'm running into a strange problem I've never encountered in previous versions of Frame. After I insert a graphic (a .png), I normally change the DPI (through the Object Properties dialog box) to Custom dpi: 120. For some reason,

Unable to apply custom DPI

2010-02-04 Thread Galanter, Lea
Thanks for the tip on clicking Apply in the Object Properties dialog box, Shlomo, but there's no way to do that. Once you click Set in the Imported Graphic Scaling dialog box, the Object Properties dialog box closes. Strange. I also think I discovered when the "stretching" occurred -- it's when I

Frame 9 MAJOR BUG

2009-12-29 Thread Galanter, Lea
I'm not sure how to report this, but Frame 9 just crashed on me when I had two files open (named About Blah and Configuring Blah), and when I re-opened both files, they were exactly the same. That means, I totally lost all the text in one of the files. I'm using Frame 9 on Windows 7 and I was

RE: Frame 9 MAJOR BUG

2009-12-29 Thread Galanter, Lea
lea.galan...@fticonsulting.com www.ftitechnology.com Phone: 206-689-4438 -Original Message- From: Frank Stearns [mailto:fra...@fsatools.com] Sent: Tuesday, December 29, 2009 2:30 PM To: Galanter, Lea Cc: framers@lists.frameusers.com Subject: Re: Frame 9 MAJOR BUG Ouch! I'm not going

Frame 9 MAJOR BUG

2009-12-29 Thread Galanter, Lea
I'm not sure how to report this, but Frame 9 just crashed on me when I had two files open (named About Blah and Configuring Blah), and when I re-opened both files, they were exactly the same. That means, I totally lost all the text in one of the files. I'm using Frame 9 on Windows 7 and I was

Frame 9 MAJOR BUG

2009-12-29 Thread Galanter, Lea
lea.galanter at fticonsulting.com www.ftitechnology.com Phone: 206-689-4438 -Original Message- From: Frank Stearns [mailto:fra...@fsatools.com] Sent: Tuesday, December 29, 2009 2:30 PM To: Galanter, Lea Cc: framers at lists.frameusers.com Subject: Re: Frame 9 MAJOR BUG Ouch! I'm

FW: Frame 9 Has No Arial Narrow?

2009-12-18 Thread Galanter, Lea
I just switched from Frame 8 to TCS2 and am starting down the road of converting my Frame files from Frame 8 to Frame 9. Everything converted fine, but when I created a PDF, all my headings (which are in Arial Narrow), became Times. I can't seem to fix this. I then changed my heading font to

Arial Narrow Problem on Windows 7 Resolved

2009-12-18 Thread Galanter, Lea
Hi All, Thanks to Richard Combs and Shlomo Perets for their help. Without them I could not have learned more about setting up Frame 9 to create PDFs. Here is the setup that finally worked for me. * In the PDF Setup dialog box, on the Settings tab, select Convert CMYK Colors to RGB and select

FW: Frame 9 Has No Arial Narrow?

2009-12-18 Thread Galanter, Lea
I just switched from Frame 8 to TCS2 and am starting down the road of converting my Frame files from Frame 8 to Frame 9. Everything converted fine, but when I created a PDF, all my headings (which are in Arial Narrow), became Times. I can't seem to fix this. I then changed my heading font to

Arial Narrow Problem on Windows 7 Resolved

2009-12-18 Thread Galanter, Lea
Hi All, Thanks to Richard Combs and Shlomo Perets for their help. Without them I could not have learned more about setting up Frame 9 to create PDFs. Here is the setup that finally worked for me. * In the PDF Setup dialog box, on the Settings tab, select Convert CMYK Colors to RGB and select