@lists.frameusers.com
Subject: Subject: OT: OMG . . . Wonderful customer service from Adobe
I have basically found those chat things for customer service to
be excruciating from pretty much ANY company that I try.
The fact that they are physically just so *slow* is bad enough
(perhaps taking tranquilisers before
I have basically found those chat things for customer service to be
excruciating from pretty much ANY company that I try.
The fact that they are physically just so *slow* is bad enough (perhaps taking
tranquilisers before logging slow your mind to the pace better),
but usually the poor people
customer service from Adobe
I have basically found those chat things for customer service to be
excruciating from pretty much ANY company that I try.
The fact that they are physically just so *slow* is bad enough (perhaps
taking tranquilisers before logging slow your mind to the pace better
Gary Zimmerman wrote:
I can see you're upset, Dave...
ROFL ... good reference! :)
Z
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OK,
So, I will be the first to admit that I will one of the squeakiest wheels
around on this list when it comes to getting lousy customer support from
Adobe, but this time, I felt that, in all fairness, it would also be
appropriate to send a shout out when it turned out to be great customer
I've had good luck with phone support for license issues. I think
Adobe improved a lot in handling that particular issue after they
accidentally expired all licenses for FrameMaker 10.
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Nadine
On Wednesday, October 22, 2014 1:50 PM, Robert Lauriston rob...@lauriston.com
wrote:
I've had good luck with phone support for license issues. I think
Adobe improved a lot in handling that particular issue
