RE: Don't Iinstall Frame 8 If You PDF Your Books

2007-09-15 Thread Diane Gaskill

Thank you Valerie!  How did you find out what the workaround was?

We just ordered FM 8 for the whole department based on my recommendation.
My boss would not have been too happy if we could not PDF a book.

Oddly enough, though I am pretty sure I PDF a book in the beta version.  I
wonder what they did that caused the bug in the released version

I'd be willing to bet they have a patch out soon.

Cheers,

Diane

===

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Behalf Of Valerie Lipow
Sent: Friday, September 14, 2007 2:15 PM
To: framers@lists.frameusers.com
Cc: [EMAIL PROTECTED]
Subject: Re: Don't Iinstall Frame 8 If You PDF Your Books


Wrong! FrameMaker 8 DOES make PDFs with cross-references.

What you need to do is to create the Acrobat settings to Generate Tagged
PDF.

Until Adobe creates a patch, to generate PDF in 8, you must check Yes in the
Generate Acrobat Data  PDF Setup...  Links G enerate Tagged PDF section
of the File  Print Book window.

This a known bug.

Val
--
Valerie Lipow
[EMAIL PROTECTED]

On 9/14/07, Tony Marek [EMAIL PROTECTED] wrote:


There's a critical bug in Frame 8, which I just spent an afternoon and
morning tracking down on my own and with some questionable help from
Adobe Tech Support (30 min. phone wait once they put me in the
queue).  Frame 8 cannot currently create a PDF file for an entire book
if there are cross-references within the document. PDFing works
chapter by chapter, but not for an entire book. The tech support guy I
just got off the phone with, after some asking around while I held for
another 10 minutes, discovered that this is the current situation and
there's no workaround. (Why he did not already know I don't know.) So
Frame 8 is useless for PDFing any books that contains cross-refs --
e.g. all the books my group publishes.
I've unistalled 7.1 already and now have to reinstall -- and save my
Frame 8 files to Frame 7.
I await the patch that fixes this but the Adobe tech would not predict
when that would be.  On top of that, there is Nothing posted on this
in the Adobe Support site.
Adobe is officially too big. They've become MicroSoft.

--

~~

Tony Marek

Technical Publications Manager

PDF Solution, Inc.

333 West San Carlos Street, Suite 700

San Jose, CA

phone: 408.283.5636

fax: 408.280.7915

[1]www.pdf.com

 sources and info.

___


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FW: Don't Iinstall Frame 8 If You PDF Your Books

2007-09-15 Thread Diane Gaskill
Hello Framers,

Has anyone else seen this bug?  I was on the FM8 Beta test team and I don't
remember seeing it.  Nobody else on the test team reported it that I know
of?

Tony, did the FM support guy give you a case number or a bug number?  Also,
why did you uninstall FM7.1?  You can have more than one verison of FM on
your system.

Thanks

Diane

-Original Message-
From: framers-bounces+dgcaller=earthlink@lists.frameusers.com
[mailto:framers-bounces+dgcaller=earthlink.net at lists.frameusers.com]On
Behalf Of Tony Marek
Sent: Friday, September 14, 2007 11:32 AM
To: framers at lists.frameusers.com
Subject: Don't Iinstall Frame 8 If You PDF Your Books



   There's a critical bug in Frame 8, which I just spent an afternoon and
   morning tracking down on my own and with some questionable help from
   Adobe Tech Support (30 min. phone wait once they put me in the
   queue).  Frame 8 cannot currently create a PDF file for an entire book
   if there are cross-references within the document. PDFing works
   chapter by chapter, but not for an entire book. The tech support guy I
   just got off the phone with, after some asking around while I held for
   another 10 minutes, discovered that this is the current situation and
   there's no workaround. (Why he did not already know I don't know.) So
   Frame 8 is useless for PDFing any books that contains cross-refs --
   e.g. all the books my group publishes.
   I've unistalled 7.1 already and now have to reinstall -- and save my
   Frame 8 files to Frame 7.
   I await the patch that fixes this but the Adobe tech would not predict
   when that would be.  On top of that, there is Nothing posted on this
   in the Adobe Support site.
   Adobe is officially too big. They've become MicroSoft.

   --

   ~~

   Tony Marek

   Technical Publications Manager

   PDF Solution, Inc.

   333 West San Carlos Street, Suite 700

   San Jose, CA

   phone: 408.283.5636

   fax: 408.280.7915

   [1]www.pdf.com


   CONFIDENTIALITY NOTICE: This e-mail contains information that may be
   confidential and privileged. Unless you are the intended recipient (or
   authorized to receive for the intended recipient), you are prohibited
   from reviewing, using, copying, forwarding, keeping, or disclosing to
   anyone other than PDF Solutions, Inc. this e-mail or any information
   in the e-mail (including any attachment). If you have received this
   e-mail in error, please send a reply e-mail only to the sender
   ([2]tony.marek at pdf.com) (deleting the original message body from the
   reply), and please delete this message from your system. My apologies
   for the inconvenience, and thank you in advance for your cooperation.

References

   1. http://www.pdf.com/
   2. mailto:tony.marek at pdf.com
___


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Don't Iinstall Frame 8 If You PDF Your Books

2007-09-15 Thread Diane Gaskill

Thank you Valerie!  How did you find out what the workaround was?

We just ordered FM 8 for the whole department based on my recommendation.
My boss would not have been too happy if we could not PDF a book.

Oddly enough, though I am pretty sure I PDF a book in the beta version.  I
wonder what they did that caused the bug in the released version

I'd be willing to bet they have a patch out soon.

Cheers,

Diane

===

-Original Message-
From: framers-bounces+dgcaller=earthlink@lists.frameusers.com
[mailto:framers-bounces+dgcaller=earthlink.net at lists.frameusers.com]On
Behalf Of Valerie Lipow
Sent: Friday, September 14, 2007 2:15 PM
To: framers at lists.frameusers.com
Cc: Ttony.marek at pdf.com
Subject: Re: Don't Iinstall Frame 8 If You PDF Your Books


Wrong! FrameMaker 8 DOES make PDFs with cross-references.

What you need to do is to create the Acrobat settings to Generate Tagged
PDF.

Until Adobe creates a patch, to generate PDF in 8, you must check Yes in the
Generate Acrobat Data > PDF Setup... > Links >G enerate Tagged PDF section
of the File > Print Book window.

This a known bug.

Val
--
Valerie Lipow
vallipow at gmail.com

On 9/14/07, Tony Marek  wrote:
>
>
>There's a critical bug in Frame 8, which I just spent an afternoon and
>morning tracking down on my own and with some questionable help from
>Adobe Tech Support (30 min. phone wait once they put me in the
>queue).  Frame 8 cannot currently create a PDF file for an entire book
>if there are cross-references within the document. PDFing works
>chapter by chapter, but not for an entire book. The tech support guy I
>just got off the phone with, after some asking around while I held for
>another 10 minutes, discovered that this is the current situation and
>there's no workaround. (Why he did not already know I don't know.) So
>Frame 8 is useless for PDFing any books that contains cross-refs --
>e.g. all the books my group publishes.
>I've unistalled 7.1 already and now have to reinstall -- and save my
>Frame 8 files to Frame 7.
>I await the patch that fixes this but the Adobe tech would not predict
>when that would be.  On top of that, there is Nothing posted on this
>in the Adobe Support site.
>Adobe is officially too big. They've become MicroSoft.
>
>--
>
>~~
>
>Tony Marek
>
>Technical Publications Manager
>
>PDF Solution, Inc.
>
>333 West San Carlos Street, Suite 700
>
>San Jose, CA
>
>phone: 408.283.5636
>
>fax: 408.280.7915
>
>[1]www.pdf.com
>
 sources and info.




Don't Iinstall Frame 8 If You PDF Your Books

2007-09-14 Thread Tony Marek

   There's a critical bug in Frame 8, which I just spent an afternoon and
   morning tracking down on my own and with some questionable help from
   Adobe Tech Support (30 min. phone wait once they put me in the
   queue).  Frame 8 cannot currently create a PDF file for an entire book
   if there are cross-references within the document. PDFing works
   chapter by chapter, but not for an entire book. The tech support guy I
   just got off the phone with, after some asking around while I held for
   another 10 minutes, discovered that this is the current situation and
   there's no workaround. (Why he did not already know I don't know.) So
   Frame 8 is useless for PDFing any books that contains cross-refs --
   e.g. all the books my group publishes.
   I've unistalled 7.1 already and now have to reinstall -- and save my
   Frame 8 files to Frame 7.
   I await the patch that fixes this but the Adobe tech would not predict
   when that would be.  On top of that, there is Nothing posted on this
   in the Adobe Support site.
   Adobe is officially too big. They've become MicroSoft.

   --

   ~~

   Tony Marek

   Technical Publications Manager

   PDF Solution, Inc.

   333 West San Carlos Street, Suite 700

   San Jose, CA

   phone: 408.283.5636

   fax: 408.280.7915

   [1]www.pdf.com


   CONFIDENTIALITY NOTICE: This e-mail contains information that may be
   confidential and privileged. Unless you are the intended recipient (or
   authorized to receive for the intended recipient), you are prohibited
   from reviewing, using, copying, forwarding, keeping, or disclosing to
   anyone other than PDF Solutions, Inc. this e-mail or any information
   in the e-mail (including any attachment). If you have received this
   e-mail in error, please send a reply e-mail only to the sender
   ([EMAIL PROTECTED]) (deleting the original message body from the
   reply), and please delete this message from your system. My apologies
   for the inconvenience, and thank you in advance for your cooperation.

References

   1. http://www.pdf.com/
   2. mailto:[EMAIL PROTECTED]
___


You are currently subscribed to Framers as [EMAIL PROTECTED]

Send list messages to [EMAIL PROTECTED]

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[EMAIL PROTECTED]
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Re: Don't Iinstall Frame 8 If You PDF Your Books

2007-09-14 Thread Valerie Lipow
Wrong! FrameMaker 8 DOES make PDFs with cross-references.

What you need to do is to create the Acrobat settings to Generate Tagged
PDF.

Until Adobe creates a patch, to generate PDF in 8, you must check Yes in the
Generate Acrobat Data  PDF Setup...  Links G enerate Tagged PDF section
of the File  Print Book window.

This a known bug.

Val
-- 
Valerie Lipow
[EMAIL PROTECTED]

On 9/14/07, Tony Marek [EMAIL PROTECTED] wrote:


There's a critical bug in Frame 8, which I just spent an afternoon and
morning tracking down on my own and with some questionable help from
Adobe Tech Support (30 min. phone wait once they put me in the
queue).  Frame 8 cannot currently create a PDF file for an entire book
if there are cross-references within the document. PDFing works
chapter by chapter, but not for an entire book. The tech support guy I
just got off the phone with, after some asking around while I held for
another 10 minutes, discovered that this is the current situation and
there's no workaround. (Why he did not already know I don't know.) So
Frame 8 is useless for PDFing any books that contains cross-refs --
e.g. all the books my group publishes.
I've unistalled 7.1 already and now have to reinstall -- and save my
Frame 8 files to Frame 7.
I await the patch that fixes this but the Adobe tech would not predict
when that would be.  On top of that, there is Nothing posted on this
in the Adobe Support site.
Adobe is officially too big. They've become MicroSoft.

--

~~

Tony Marek

Technical Publications Manager

PDF Solution, Inc.

333 West San Carlos Street, Suite 700

San Jose, CA

phone: 408.283.5636

fax: 408.280.7915

[1]www.pdf.com


CONFIDENTIALITY NOTICE: This e-mail contains information that may be
confidential and privileged. Unless you are the intended recipient (or
authorized to receive for the intended recipient), you are prohibited
from reviewing, using, copying, forwarding, keeping, or disclosing to
anyone other than PDF Solutions, Inc. this e-mail or any information
in the e-mail (including any attachment). If you have received this
e-mail in error, please send a reply e-mail only to the sender
([EMAIL PROTECTED]) (deleting the original message body from the
reply), and please delete this message from your system. My apologies
for the inconvenience, and thank you in advance for your cooperation.

 References

1. http://www.pdf.com/
2. mailto:[EMAIL PROTECTED]
 ___


 You are currently subscribed to Framers as [EMAIL PROTECTED]

 Send list messages to [EMAIL PROTECTED]

 To unsubscribe send a blank email to
 [EMAIL PROTECTED]
 or visit
 http://lists.frameusers.com/mailman/options/framers/vallipow%40gmail.com

 Send administrative questions to [EMAIL PROTECTED] Visit
 http://www.frameusers.com/ for more resources and info.

___


You are currently subscribed to Framers as [EMAIL PROTECTED]

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[EMAIL PROTECTED]
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Don't Iinstall Frame 8 If You PDF Your Books

2007-09-14 Thread Tony Marek

   There's a critical bug in Frame 8, which I just spent an afternoon and
   morning tracking down on my own and with some questionable help from
   Adobe Tech Support (30 min. phone wait once they put me in the
   queue).  Frame 8 cannot currently create a PDF file for an entire book
   if there are cross-references within the document. PDFing works
   chapter by chapter, but not for an entire book. The tech support guy I
   just got off the phone with, after some asking around while I held for
   another 10 minutes, discovered that this is the current situation and
   there's no workaround. (Why he did not already know I don't know.) So
   Frame 8 is useless for PDFing any books that contains cross-refs --
   e.g. all the books my group publishes.
   I've unistalled 7.1 already and now have to reinstall -- and save my
   Frame 8 files to Frame 7.
   I await the patch that fixes this but the Adobe tech would not predict
   when that would be.  On top of that, there is Nothing posted on this
   in the Adobe Support site.
   Adobe is officially too big. They've become MicroSoft.

   --

   ~~

   Tony Marek

   Technical Publications Manager

   PDF Solution, Inc.

   333 West San Carlos Street, Suite 700

   San Jose, CA

   phone: 408.283.5636

   fax: 408.280.7915

   [1]www.pdf.com


   CONFIDENTIALITY NOTICE: This e-mail contains information that may be
   confidential and privileged. Unless you are the intended recipient (or
   authorized to receive for the intended recipient), you are prohibited
   from reviewing, using, copying, forwarding, keeping, or disclosing to
   anyone other than PDF Solutions, Inc. this e-mail or any information
   in the e-mail (including any attachment). If you have received this
   e-mail in error, please send a reply e-mail only to the sender
   ([2]tony.marek at pdf.com) (deleting the original message body from the
   reply), and please delete this message from your system. My apologies
   for the inconvenience, and thank you in advance for your cooperation.

References

   1. http://www.pdf.com/
   2. mailto:tony.marek at pdf.com



Don't Iinstall Frame 8 If You PDF Your Books

2007-09-14 Thread Valerie Lipow
Wrong! FrameMaker 8 DOES make PDFs with cross-references.

What you need to do is to create the Acrobat settings to Generate Tagged
PDF.

Until Adobe creates a patch, to generate PDF in 8, you must check Yes in the
Generate Acrobat Data > PDF Setup... > Links >G enerate Tagged PDF section
of the File > Print Book window.

This a known bug.

Val
-- 
Valerie Lipow
vallipow at gmail.com

On 9/14/07, Tony Marek  wrote:
>
>
>There's a critical bug in Frame 8, which I just spent an afternoon and
>morning tracking down on my own and with some questionable help from
>Adobe Tech Support (30 min. phone wait once they put me in the
>queue).  Frame 8 cannot currently create a PDF file for an entire book
>if there are cross-references within the document. PDFing works
>chapter by chapter, but not for an entire book. The tech support guy I
>just got off the phone with, after some asking around while I held for
>another 10 minutes, discovered that this is the current situation and
>there's no workaround. (Why he did not already know I don't know.) So
>Frame 8 is useless for PDFing any books that contains cross-refs --
>e.g. all the books my group publishes.
>I've unistalled 7.1 already and now have to reinstall -- and save my
>Frame 8 files to Frame 7.
>I await the patch that fixes this but the Adobe tech would not predict
>when that would be.  On top of that, there is Nothing posted on this
>in the Adobe Support site.
>Adobe is officially too big. They've become MicroSoft.
>
>--
>
>~~
>
>Tony Marek
>
>Technical Publications Manager
>
>PDF Solution, Inc.
>
>333 West San Carlos Street, Suite 700
>
>San Jose, CA
>
>phone: 408.283.5636
>
>fax: 408.280.7915
>
>[1]www.pdf.com
>
>
>CONFIDENTIALITY NOTICE: This e-mail contains information that may be
>confidential and privileged. Unless you are the intended recipient (or
>authorized to receive for the intended recipient), you are prohibited
>from reviewing, using, copying, forwarding, keeping, or disclosing to
>anyone other than PDF Solutions, Inc. this e-mail or any information
>in the e-mail (including any attachment). If you have received this
>e-mail in error, please send a reply e-mail only to the sender
>([2]tony.marek at pdf.com) (deleting the original message body from the
>reply), and please delete this message from your system. My apologies
>for the inconvenience, and thank you in advance for your cooperation.
>
> References
>
>1. http://www.pdf.com/
>2. mailto:tony.marek at pdf.com
> ___
>
>
> You are currently subscribed to Framers as vallipow at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
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