RE: FM 10 - crashes and PDF bookmark settings

[Reng, Dr. Winfried]

Hi,

At least the paragraphs which are used for bookmarks could
be set for each file individually already in FrameMaker 8. I had
used this to add the GroupTitlesIX paragraph format solely in
the index file to get the single characters as bookmarks (and
similarly for the glossary headings). There was no need to add
this paragraph format to the first file in the book. This behaviour
did not change with FrameMaker 10 (which I use for a week now).

I figure that the same holds true for the Tags tab. I do not know
which setting in which file (or the whole book) takes precedence
in the Settings and the Links tab.

The way the bookmarks settings works is:

o You can set the paragraphs for bookmarks in each single file.
  But you can also select all files in the book and set this for all
  files.
  (I do not remember which paragraphs are shown, if you select just
  the book. There are not all available formats shown of all files in the
  book and also not the formats of the first file in the book. I just tested
  this with a file with only 3 paragraph formats as first file.)

o Bookmarks are then created as set in each file.

This behaviour was already explained in detail some months ago either
here or in the Adobe FrameMaker forum.

Best regards

Winfried

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:framers-
 boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
 Sent: Wednesday, April 04, 2012 5:47 PM
 To: framers@lists.frameusers.com
 Subject: Re: FM 10 - crashes and PDF bookmark settings
 
 It seems like in FM10, each .fm file has its own PDF settings. I had
 the same confusion about why my changes weren't being saved until I
 figured out I had to select all files in the book and then set the
 options.
 
 On Tue, Apr 3, 2012 at 7:36 AM, LGLists li...@techcomplus.com wrote:
  Hmm, don't recall hearing that before.
 
  So should the first document be open or selected when you print the book
 to
  .ps and set the bookmarks?
 
  Resetting the bookmarks every time is getting really old.
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RE: FM 10 - crashes and PDF bookmark settings

[LGLists]

Thanks to all for this bookmark information. It's different from the way FM
8 worked, I'm sure of that. 

I'll try this method soon. 


~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com 
303-450-9076 or 800-500-3144




-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Reng, Dr.
Winfried
Sent: Thursday, April 05, 2012 12:39 AM
To: framers@lists.frameusers.com
Subject: RE: FM 10 - crashes and PDF bookmark settings

Hi,

At least the paragraphs which are used for bookmarks could be set for each
file individually already in FrameMaker 8. I had used this to add the
GroupTitlesIX paragraph format solely in the index file to get the single
characters as bookmarks (and similarly for the glossary headings). There was
no need to add this paragraph format to the first file in the book. This
behaviour did not change with FrameMaker 10 (which I use for a week now).

I figure that the same holds true for the Tags tab. I do not know which
setting in which file (or the whole book) takes precedence in the Settings
and the Links tab.

The way the bookmarks settings works is:

o You can set the paragraphs for bookmarks in each single file.
  But you can also select all files in the book and set this for all
  files.
  (I do not remember which paragraphs are shown, if you select just
  the book. There are not all available formats shown of all files in the
  book and also not the formats of the first file in the book. I just tested
  this with a file with only 3 paragraph formats as first file.)

o Bookmarks are then created as set in each file.

This behaviour was already explained in detail some months ago either here
or in the Adobe FrameMaker forum.

Best regards

Winfried

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:framers- 
 boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
 Sent: Wednesday, April 04, 2012 5:47 PM
 To: framers@lists.frameusers.com
 Subject: Re: FM 10 - crashes and PDF bookmark settings
 
 It seems like in FM10, each .fm file has its own PDF settings. I had 
 the same confusion about why my changes weren't being saved until I 
 figured out I had to select all files in the book and then set the 
 options.
 
 On Tue, Apr 3, 2012 at 7:36 AM, LGLists li...@techcomplus.com wrote:
  Hmm, don't recall hearing that before.
 
  So should the first document be open or selected when you print the 
  book
 to
  .ps and set the bookmarks?
 
  Resetting the bookmarks every time is getting really old.
___


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Re: FM 10 - crashes and PDF bookmark settings

[Robert Lauriston]

In my observation, with FM10, when the focus is on a book file and I
select Format  Document  PDF Setup, the Include Paragraphs and
Don't Include lists on both the Bookmarks and Tags tabs include all
tags from all .fm files, regardless of which file(s) I currently have
selected in the book.

However, when I click Set, any changes are applied only to the selected file(s).

So if you want the settings to be consistent across the book, you
should select all files before selecting Format  Document  PDF
Setup.
___


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FM 10 - crashes and PDF bookmark settings

[Reng, Dr. Winfried]

Hi,

At least the paragraphs which are used for bookmarks could
be set for each file individually already in FrameMaker 8. I had
used this to add the GroupTitlesIX paragraph format solely in
the index file to get the single characters as bookmarks (and
similarly for the glossary headings). There was no need to add
this paragraph format to the first file in the book. This behaviour
did not change with FrameMaker 10 (which I use for a week now).

I figure that the same holds true for the Tags tab. I do not know
which setting in which file (or the whole book) takes precedence
in the Settings and the Links tab.

The way the bookmarks settings works is:

o You can set the paragraphs for bookmarks in each single file.
  But you can also select all files in the book and set this for all
  files.
  (I do not remember which paragraphs are shown, if you select just
  the book. There are not all available formats shown of all files in the
  book and also not the formats of the first file in the book. I just tested
  this with a file with only 3 paragraph formats as first file.)

o Bookmarks are then created as set in each file.

This behaviour was already explained in detail some months ago either
here or in the Adobe FrameMaker forum.

Best regards

Winfried

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-
> bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
> Sent: Wednesday, April 04, 2012 5:47 PM
> To: framers at lists.frameusers.com
> Subject: Re: FM 10 - crashes and PDF bookmark settings
> 
> It seems like in FM10, each .fm file has its own PDF settings. I had
> the same confusion about why my changes weren't being saved until I
> figured out I had to select all files in the book and then set the
> options.
> 
> On Tue, Apr 3, 2012 at 7:36 AM, LGLists  wrote:
> > Hmm, don't recall hearing that before.
> >
> > So should the first document be open or selected when you print the book
> to
> > .ps and set the bookmarks?
> >
> > Resetting the bookmarks every time is getting really old.

FM 10 - crashes and PDF bookmark settings

[LGLists]

Thanks to all for this bookmark information. It's different from the way FM
8 worked, I'm sure of that. 

I'll try this method soon. 


~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com 
303-450-9076 or 800-500-3144




-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Reng, Dr.
Winfried
Sent: Thursday, April 05, 2012 12:39 AM
To: framers at lists.frameusers.com
Subject: RE: FM 10 - crashes and PDF bookmark settings

Hi,

At least the paragraphs which are used for bookmarks could be set for each
file individually already in FrameMaker 8. I had used this to add the
GroupTitlesIX paragraph format solely in the index file to get the single
characters as bookmarks (and similarly for the glossary headings). There was
no need to add this paragraph format to the first file in the book. This
behaviour did not change with FrameMaker 10 (which I use for a week now).

I figure that the same holds true for the Tags tab. I do not know which
setting in which file (or the whole book) takes precedence in the Settings
and the Links tab.

The way the bookmarks settings works is:

o You can set the paragraphs for bookmarks in each single file.
  But you can also select all files in the book and set this for all
  files.
  (I do not remember which paragraphs are shown, if you select just
  the book. There are not all available formats shown of all files in the
  book and also not the formats of the first file in the book. I just tested
  this with a file with only 3 paragraph formats as first file.)

o Bookmarks are then created as set in each file.

This behaviour was already explained in detail some months ago either here
or in the Adobe FrameMaker forum.

Best regards

Winfried

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers- 
> bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
> Sent: Wednesday, April 04, 2012 5:47 PM
> To: framers at lists.frameusers.com
> Subject: Re: FM 10 - crashes and PDF bookmark settings
> 
> It seems like in FM10, each .fm file has its own PDF settings. I had 
> the same confusion about why my changes weren't being saved until I 
> figured out I had to select all files in the book and then set the 
> options.
> 
> On Tue, Apr 3, 2012 at 7:36 AM, LGLists  wrote:
> > Hmm, don't recall hearing that before.
> >
> > So should the first document be open or selected when you print the 
> > book
> to
> > .ps and set the bookmarks?
> >
> > Resetting the bookmarks every time is getting really old.
___


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FM 10 - crashes and PDF bookmark settings

[Robert Lauriston]

In my observation, with FM10, when the focus is on a book file and I
select Format > Document > PDF Setup, the "Include Paragraphs" and
"Don't Include" lists on both the Bookmarks and Tags tabs include all
tags from all .fm files, regardless of which file(s) I currently have
selected in the book.

However, when I click Set, any changes are applied only to the selected file(s).

So if you want the settings to be consistent across the book, you
should select all files before selecting Format > Document > PDF
Setup.

Re: FM 10 - crashes and PDF bookmark settings

[Carol J. Elkins]

Ah, that does explain my similar experience. I thought it was just me 
doing something wrong. I'm in FM9 now and have discovered that you do 
indeed need to select all files in the book and then set the job 
options. If I remember correctly, in FM8, all you had to do was 
select the book file.


And I think that you need to have ALL of the paragraph tags that you 
designate as bookmarks defined in that first file. It may be voodoo, 
but I couldn't get the bookmarks I needed, despite having defined 
them in the PDF job options, until I had planted all of the 
appropriate paragraph tags in that first file (the coverpage in this case).


Carol

At 11:00 AM 4/4/2012, you wrote:

Subject:
Message: 5

In FM10, at least, you have to set each .fm file individually. You can
do that with one command: open the book file, select all files, bring
up the PDF options, set job options.

Did that setting used to be at the book level? I don't remember having
had to do that in FM8 and earlier.


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Re: FM 10 - crashes and PDF bookmark settings

[Robert Lauriston]

It seems like in FM10, each .fm file has its own PDF settings. I had
the same confusion about why my changes weren't being saved until I
figured out I had to select all files in the book and then set the
options.

On Tue, Apr 3, 2012 at 7:36 AM, LGLists li...@techcomplus.com wrote:
 Hmm, don't recall hearing that before.

 So should the first document be open or selected when you print the book to
 .ps and set the bookmarks?

 Resetting the bookmarks every time is getting really old.
___


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FM 10 - crashes and PDF bookmark settings

[Carol J. Elkins]

Ah, that does explain my similar experience. I thought it was just me 
doing something wrong. I'm in FM9 now and have discovered that you do 
indeed need to select all files in the book and then set the job 
options. If I remember correctly, in FM8, all you had to do was 
select the book file.

And I think that you need to have ALL of the paragraph tags that you 
designate as bookmarks defined in that first file. It may be voodoo, 
but I couldn't get the bookmarks I needed, despite having defined 
them in the PDF job options, until I had planted all of the 
appropriate paragraph tags in that first file (the coverpage in this case).

Carol

At 11:00 AM 4/4/2012, you wrote:
>Subject:
>Message: 5
>
>In FM10, at least, you have to set each .fm file individually. You can
>do that with one command: open the book file, select all files, bring
>up the PDF options, set job options.
>
>Did that setting used to be at the book level? I don't remember having
>had to do that in FM8 and earlier.

FM 10 - crashes and PDF bookmark settings

[Robert Lauriston]

It seems like in FM10, each .fm file has its own PDF settings. I had
the same confusion about why my changes weren't being saved until I
figured out I had to select all files in the book and then set the
options.

On Tue, Apr 3, 2012 at 7:36 AM, LGLists  wrote:
> Hmm, don't recall hearing that before.
>
> So should the first document be open or selected when you print the book to
> .ps and set the bookmarks?
>
> Resetting the bookmarks every time is getting really old.

RE: FM 10 - crashes and PDF bookmark settings

[Jeff Coatsworth]

I've never played with it, but I thought I read that the PDF joboptions are 
attached to the first document in a book.


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of LGLists
Sent: Friday, March 30, 2012 6:37 PM
To: framers@lists.frameusers.com
Subject: FM 10 - crashes and PDF bookmark settings

FM 10
Win 7 64 bit


I've been mostly happy with FM 10 since I upgraded a couple of months ago from 
FM 8. A question and a note, though.

Question

It seems like FM 10 does not save my PDF bookmark settings. I can't recall ever 
seeing this before, and it's really a pain in the neck. I select my Adobe PDF 
printer, go in and set up my bookmarks by para style and the levels, select 
None as the level to display, click Set, save the book (and even when it does 
not crash), go right back in and the settings are gone. What gives???

The settings do hold long enough for me to print to .ps, so I can distill, as 
long as I don't go back into the PDF setup. Anyone else seeing this? Any 
solutions?

If this is a new feature, I hope we can get an update to remove it. It's most 
annoying when you're in final production stages and have to generate the PDF 
multiple times to get the final version.

Note

I started seeing FM crash when I saved a book. I found that I'm not alone. I 
think it was related to having track changes turned on. After I turned it off 
and accepted all changes, it seems to have stopped.

Does anyone have a definitive solution for this? Adobe, are you listening? This 
is really annoying. I like to use track changes, and I like to be able to save 
my book without crashing.


Thanks for any ideas!

~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.comhttp://www.techcomplus.com/
303-450-9076 or 800-500-3144
Tutorials, show me demos, user guides, help, FrameMaker and WebWorks 
ePublisher templates

RMIMA Secretary
www.RMIMA.orghttp://www.rmima.org/



___


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http://www.frameusers.com/ for more resources and info.

Re: FM 10 - crashes and PDF bookmark settings

[Robert Lauriston]

In FM10, at least, you have to set each .fm file individually. You can
do that with one command: open the book file, select all files, bring
up the PDF options, set job options.

Did that setting used to be at the book level? I don't remember having
had to do that in FM8 and earlier.

On Fri, Mar 30, 2012 at 3:36 PM, LGLists li...@techcomplus.com wrote:
 It seems like FM 10 does not save my PDF bookmark settings. I can't recall
 ever seeing this before, and it's really a pain in the neck. I select my
 Adobe PDF printer, go in and set up my bookmarks by para style and the
 levels, select None as the level to display, click Set, save the book (and
 even when it does not crash), go right back in and the settings are gone.
 What gives???
___


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FM 10 - crashes and PDF bookmark settings

[Jeff Coatsworth]

I've never played with it, but I thought I read that the PDF joboptions are 
attached to the first document in a book.


From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of LGLists
Sent: Friday, March 30, 2012 6:37 PM
To: framers at lists.frameusers.com
Subject: FM 10 - crashes and PDF bookmark settings

FM 10
Win 7 64 bit


I've been mostly happy with FM 10 since I upgraded a couple of months ago from 
FM 8. A question and a note, though.

Question

It seems like FM 10 does not save my PDF bookmark settings. I can't recall ever 
seeing this before, and it's really a pain in the neck. I select my Adobe PDF 
printer, go in and set up my bookmarks by para style and the levels, select 
None as the level to display, click Set, save the book (and even when it does 
not crash), go right back in and the settings are gone. What gives???

The settings do hold long enough for me to print to .ps, so I can distill, as 
long as I don't go back into the PDF setup. Anyone else seeing this? Any 
solutions?

If this is a new "feature," I hope we can get an update to remove it. It's most 
annoying when you're in final production stages and have to generate the PDF 
multiple times to get the final version.

Note

I started seeing FM crash when I saved a book. I found that I'm not alone. I 
think it was related to having track changes turned on. After I turned it off 
and accepted all changes, it seems to have stopped.

Does anyone have a definitive solution for this? Adobe, are you listening? This 
is really annoying. I like to use track changes, and I like to be able to save 
my book without crashing.


Thanks for any ideas!

~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com<http://www.techcomplus.com/>
303-450-9076 or 800-500-3144
Tutorials, "show me" demos, user guides, help, FrameMaker and WebWorks 
ePublisher templates

RMIMA Secretary
www.RMIMA.org<http://www.rmima.org/>



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FM 10 - crashes and PDF bookmark settings

[LGLists]

Hmm, don't recall hearing that before. 

So should the first document be open or selected when you print the book to
.ps and set the bookmarks?

Resetting the bookmarks every time is getting really old.


~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
 <http://www.techcomplus.com/> www.techcomplus.com 
303-450-9076 or 800-500-3144





  _  

From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Tuesday, April 03, 2012 6:38 AM
To: framers at lists.frameusers.com
Subject: RE: FM 10 - crashes and PDF bookmark settings


I've never played with it, but I thought I read that the PDF joboptions are
attached to the first document in a book.

  _  

From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of LGLists
Sent: Friday, March 30, 2012 6:37 PM
To: framers at lists.frameusers.com
Subject: FM 10 - crashes and PDF bookmark settings


FM 10
Win 7 64 bit


I've been mostly happy with FM 10 since I upgraded a couple of months ago
from FM 8. A question and a note, though.

Question

It seems like FM 10 does not save my PDF bookmark settings. I can't recall
ever seeing this before, and it's really a pain in the neck. I select my
Adobe PDF printer, go in and set up my bookmarks by para style and the
levels, select None as the level to display, click Set, save the book (and
even when it does not crash), go right back in and the settings are gone.
What gives???

The settings do hold long enough for me to print to .ps, so I can distill,
as long as I don't go back into the PDF setup. Anyone else seeing this? Any
solutions? 

If this is a new "feature," I hope we can get an update to remove it. It's
most annoying when you're in final production stages and have to generate
the PDF multiple times to get the final version.

Note

I started seeing FM crash when I saved a book. I found that I'm not alone. I
think it was related to having track changes turned on. After I turned it
off and accepted all changes, it seems to have stopped. 

Does anyone have a definitive solution for this? Adobe, are you listening?
This is really annoying. I like to use track changes, and I like to be able
to save my book without crashing.


Thanks for any ideas!

~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com <http://www.techcomplus.com/>  
303-450-9076 or 800-500-3144
Tutorials, "show me" demos, user guides, help, FrameMaker and WebWorks
ePublisher templates

RMIMA Secretary
www.RMIMA.org <http://www.rmima.org/>  




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FM 10 - crashes and PDF bookmark settings

[Robert Lauriston]

In FM10, at least, you have to set each .fm file individually. You can
do that with one command: open the book file, select all files, bring
up the PDF options, set job options.

Did that setting used to be at the book level? I don't remember having
had to do that in FM8 and earlier.

On Fri, Mar 30, 2012 at 3:36 PM, LGLists  wrote:
> It seems like FM 10 does not save my PDF bookmark settings. I can't recall
> ever seeing this before, and it's really a pain in the neck. I select my
> Adobe PDF printer, go in and set up my bookmarks by para style and the
> levels, select None as the level to display, click Set, save the book (and
> even when it does not crash), go right back in and the settings are gone.
> What gives???

FM 10 - crashes and PDF bookmark settings

[LGLists]

FM 10
Win 7 64 bit
 
 
I've been mostly happy with FM 10 since I upgraded a couple of months ago
from FM 8. A question and a note, though.
 
Question
 
It seems like FM 10 does not save my PDF bookmark settings. I can't recall
ever seeing this before, and it's really a pain in the neck. I select my
Adobe PDF printer, go in and set up my bookmarks by para style and the
levels, select None as the level to display, click Set, save the book (and
even when it does not crash), go right back in and the settings are gone.
What gives???
 
The settings do hold long enough for me to print to .ps, so I can distill,
as long as I don't go back into the PDF setup. Anyone else seeing this? Any
solutions? 
 
If this is a new feature, I hope we can get an update to remove it. It's
most annoying when you're in final production stages and have to generate
the PDF multiple times to get the final version.
 
Note
 
I started seeing FM crash when I saved a book. I found that I'm not alone. I
think it was related to having track changes turned on. After I turned it
off and accepted all changes, it seems to have stopped. 
 
Does anyone have a definitive solution for this? Adobe, are you listening?
This is really annoying. I like to use track changes, and I like to be able
to save my book without crashing.
 
 
Thanks for any ideas!

~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
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FM 10 - crashes and PDF bookmark settings

[LGLists]

FM 10
Win 7 64 bit


I've been mostly happy with FM 10 since I upgraded a couple of months ago
from FM 8. A question and a note, though.

Question

It seems like FM 10 does not save my PDF bookmark settings. I can't recall
ever seeing this before, and it's really a pain in the neck. I select my
Adobe PDF printer, go in and set up my bookmarks by para style and the
levels, select None as the level to display, click Set, save the book (and
even when it does not crash), go right back in and the settings are gone.
What gives???

The settings do hold long enough for me to print to .ps, so I can distill,
as long as I don't go back into the PDF setup. Anyone else seeing this? Any
solutions? 

If this is a new "feature," I hope we can get an update to remove it. It's
most annoying when you're in final production stages and have to generate
the PDF multiple times to get the final version.

Note

I started seeing FM crash when I saved a book. I found that I'm not alone. I
think it was related to having track changes turned on. After I turned it
off and accepted all changes, it seems to have stopped. 

Does anyone have a definitive solution for this? Adobe, are you listening?
This is really annoying. I like to use track changes, and I like to be able
to save my book without crashing.


Thanks for any ideas!

~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com   
303-450-9076 or 800-500-3144
Tutorials, "show me" demos, user guides, help, FrameMaker and WebWorks
ePublisher templates

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FM 10 crashes

[Scott Penney]

I've never seen this problem in FM 10 before. I had upgraded to 10 earlier this 
summer, but only began to have problems in the past week.

The version of FM is 10.0.1.408, installed on a Windows 7 64-bit machine. I 
have 8 GB RAM with an Intel Core 2 processor.

Whenever I open an FM file, whether created in FM 8, 9, or 10, FM hangs after a 
few minutes, during which the menu bar disappears. At this point, I can only 
close the program.  I tried uninstalling and reinstalling, but this did not 
work.  First  I upgraded on the network. But reinstalling, I upgraded from the 
website. In neither case did I use a disc. I don't know if that's a problem. 
There was an Adobe forum message in which the crash problem was solved by the 
CD reinstall.

On the Adobe forum I came across another posting that described a similar 
failure, with the added advice that the registry should be cleaned.  But I 
don't know the exact steps for cleaning the registry.

Scott Penney
Senior Technical Writer
Concepts NREC
217 Billings Farm Road
White River Junction, VT 05033
s...@conceptsnrec.com
802-280-6130



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FM 10 crashes

[Scott Penney]

I've never seen this problem in FM 10 before. I had upgraded to 10 earlier this 
summer, but only began to have problems in the past week.

The version of FM is 10.0.1.408, installed on a Windows 7 64-bit machine. I 
have 8 GB RAM with an Intel Core 2 processor.

Whenever I open an FM file, whether created in FM 8, 9, or 10, FM hangs after a 
few minutes, during which the menu bar disappears. At this point, I can only 
close the program.  I tried uninstalling and reinstalling, but this did not 
work.  First  I upgraded on the network. But reinstalling, I upgraded from the 
website. In neither case did I use a disc. I don't know if that's a problem. 
There was an Adobe forum message in which the crash problem was solved by the 
CD reinstall.

On the Adobe forum I came across another posting that described a similar 
failure, with the added advice that the registry should be cleaned.  But I 
don't know the exact steps for cleaning the registry.

Scott Penney
Senior Technical Writer
Concepts NREC
217 Billings Farm Road
White River Junction, VT 05033
spe at conceptsnrec.com
802-280-6130



Please consider the environment before printing this email.


The information contained in this communication and any attachment(s) and/or 
link(s) hereto may contain proprietary and/or confidential information, which 
may be privileged or otherwise protected from disclosure, and is intended only 
for the sole use of the intended recipient(s). Any unauthorized review, use, 
disclosure, or distribution is strictly prohibited. If you have received this 
communication in error, please return it to the sender immediately and delete 
the original message from your computer system. If you have any questions 
concerning this message, please contact the sender.
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