FM 8 Unstructured Converting to PDF: Lose some text, headings, bullets in PDF only

2010-07-28 Thread Patricia . S . Michalak
I'm using FM 8 in Windows XP and having a problem with one book (and not 
other books on which I worked recently).

When I open the book and chapters/files, I get error messages indicating 
that some of the files are missing fonts and/or have unresolved 
cross-references. (The unresolved CRs don't show-up when I update the 
book.)

When I try to create a PDF of the book, some of the text, headings, and 
bullets are missing in the PDF version, but not in the FM files.

Our FM tech person isn't available. Help!
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Re: FM 8 Unstructured Converting to PDF: Lose some text, headings, bullets in PDF only

2010-07-28 Thread Art Campbell
First, you should also make sure that your system default printer is
set to be the Acrobat printer -- if it isn't, you could be working
with fonts that aren't available to you when you make the PDF -- if,
for instance, they're resident on a physical printer down the hall,
but not on your computer.

And ince you mentioned that you're on XP, an important starting point
would be to apply the PostScript Hotfix from Microsoft.
The write-up is at
http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html
and the fix itself is at
http://support.microsoft.com/kb/952909/en-us

Cheers,
Art

Art Campbell
               art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Wed, Jul 28, 2010 at 11:32 AM,  patricia.s.micha...@aphis.usda.gov wrote:
 I'm using FM 8 in Windows XP and having a problem with one book (and not
 other books on which I worked recently).

 When I open the book and chapters/files, I get error messages indicating
 that some of the files are missing fonts and/or have unresolved
 cross-references. (The unresolved CRs don't show-up when I update the
 book.)

 When I try to create a PDF of the book, some of the text, headings, and
 bullets are missing in the PDF version, but not in the FM files.

 Our FM tech person isn't available. Help!
 ___


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 Send list messages to fram...@lists.frameusers.com.

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RE: FM 8 Unstructured Converting to PDF: Lose some text, headings, bullets in PDF only

2010-07-28 Thread Combs, Richard
patricia.s.micha...@aphis.usda.gov wrote: 
 
 I'm using FM 8 in Windows XP and having a problem with one book (and not
 other books on which I worked recently).
 
 When I open the book and chapters/files, I get error messages indicating
 that some of the files are missing fonts and/or have unresolved
 cross-references. (The unresolved CRs don't show-up when I update the
 book.)

The unresolved cross-references are a temporary phenomenon caused by the 
missing fonts. When you open File A, if it contains xrefs to File B, FM tries 
to open File B silently in the background just to check (resolve) the xrefs. 
If File B has missing fonts, FM can't open it silently -- it needs to alert you 
and find out what you want to do -- so the xrefs are (for the time being) 
unresolved. 

Find and fix your font problem, and the xref problem will probably disappear. 
Art suggested one possible cause, but there could be others (especially since 
you have other books without that problem). After you tell FM to open a file 
with unavailable fonts, temporarily substituting an available font, look in the 
Console window to see what fonts are missing. If they're really supposed to be 
used, then you'll need to install those fonts. 

But if it's just some obsolete cruft that came from an old version of a file or 
something, you might want to turn off Remember Missing Font Names and make the 
temporary replacement permanent. Search the archives for unavailable fonts to 
find detailed instructions for that and a host of other ways to deal with 
missing fonts. 

You can search the archives using Google: search string 
site:lists.frameusers.com 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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FM 8 Unstructured Converting to PDF: Lose some text, headings, bullets in PDF only

2010-07-28 Thread Art Campbell
First, you should also make sure that your system default printer is
set to be the Acrobat printer -- if it isn't, you could be working
with fonts that aren't available to you when you make the PDF -- if,
for instance, they're resident on a physical printer down the hall,
but not on your computer.

And ince you mentioned that you're on XP, an important starting point
would be to apply the PostScript Hotfix from Microsoft.
The write-up is at
http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html
and the fix itself is at
http://support.microsoft.com/kb/952909/en-us

Cheers,
Art

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Wed, Jul 28, 2010 at 11:32 AM,   
wrote:
> I'm using FM 8 in Windows XP and having a problem with one book (and not
> other books on which I worked recently).
>
> When I open the book and chapters/files, I get error messages indicating
> that some of the files are missing fonts and/or have unresolved
> cross-references. (The unresolved CRs don't show-up when I update the
> book.)
>
> When I try to create a PDF of the book, some of the text, headings, and
> bullets are missing in the PDF version, but not in the FM files.
>
> Our FM tech person isn't available. Help!
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>


FM 8 Unstructured Converting to PDF: Lose some text, headings, bullets in PDF only

2010-07-28 Thread Combs, Richard
Patricia.S.Michalak at aphis.usda.gov wrote: 

> I'm using FM 8 in Windows XP and having a problem with one book (and not
> other books on which I worked recently).
> 
> When I open the book and chapters/files, I get error messages indicating
> that some of the files are missing fonts and/or have unresolved
> cross-references. (The unresolved CRs don't show-up when I update the
> book.)

The unresolved cross-references are a temporary phenomenon caused by the 
missing fonts. When you open File A, if it contains xrefs to File B, FM tries 
to open File B silently in the background just to check ("resolve") the xrefs. 
If File B has missing fonts, FM can't open it silently -- it needs to alert you 
and find out what you want to do -- so the xrefs are (for the time being) 
unresolved. 

Find and fix your font problem, and the xref problem will probably disappear. 
Art suggested one possible cause, but there could be others (especially since 
you have other books without that problem). After you tell FM to open a file 
with unavailable fonts, temporarily substituting an available font, look in the 
Console window to see what fonts are missing. If they're really supposed to be 
used, then you'll need to install those fonts. 

But if it's just some obsolete cruft that came from an old version of a file or 
something, you might want to turn off Remember Missing Font Names and make the 
temporary replacement permanent. Search the archives for "unavailable fonts" to 
find detailed instructions for that and a host of other ways to deal with 
missing fonts. 

You can search the archives using Google:  
site:lists.frameusers.com 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--