-279-8550 ext 127 | F 604-279-8559
From: David Spreadbury [mailto:dspre...@yahoo.com]
Sent: Monday, October 27, 2014 1:54 PM
To: Lin Sims; Craig, Alison
Cc: Frame Users; Mike Wickham
Subject: Re: FM9 Crashes when Creating PDFs with files that Contain PDFs (WAS:
Frame 9 Crashing – Can’t Create PDFs
Out of curiousity, Allison, why are you printing the Visio graphics to PDF
and then importing them into a Frame file that is printed to PDF? Embedding
a PDF file into a file that is going to be printed to PDF tends to
drastically increase the size of the file being distilled.
Given that your
...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lin Sims
Sent: Monday, October 27, 2014 6:09 AM
To: Mike Wickham
Cc: Frame Users
Subject: Re: FM9 Crashes when Creating PDFs with files that Contain PDFs (WAS:
Frame 9 Crashing – Can’t Create PDFs)
Out of curiousity
Wickham
*Cc:* Frame Users
*Subject:* Re: FM9 Crashes when Creating PDFs with files that Contain
PDFs (WAS: Frame 9 Crashing – Can’t Create PDFs)
Out of curiousity, Allison, why are you printing the Visio graphics to PDF
and then importing them into a Frame file that is printed to PDF? Embedding
...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com]On Behalf Of Lin Sims
Sent: Monday, October 27, 2014 6:09 AM
To: Mike Wickham
Cc: Frame Users
Subject: Re: FM9 Crashes when Creating PDFs with files that Contain PDFs (WAS:
Frame 9 Crashing – Can’t Create PDFs) Out of curiousity, Allison
Hi Alison,
I also had problems to print some single pages to PDF in a larger DIN A3
format: The content was displayed partially, the page was not completely
shown (without error message).
First I thought the graphic files were corrupt, as taking out the
graphics would at least produce a PDF.
I thought I recalled Dov Isaacs explaining this as a Windows problem,
rather than a FrameMaker problem. I found the following quote from him
online, which appears to reference what was later called the
fntcache.dat bug (and fixed with a hotfix and, later, Windows update),
and a Windows bug
FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit
Okay, after repairing, then reinstalling Frame 9 and Acrobat (which I actually
updated to CC Acrobat XI) I was still getting constant crashes when trying to
create PDFs using either method.
I had previously tried removing a few graphics
...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig, Alison
Sent: Friday, October 24, 2014 3:42 PM
To: framers@lists.frameusers.com
Subject: FM9 Crashes when Creating PDFs with files that Contain PDFs (WAS:
Frame 9 Crashing – Can’t Create PDFs)
Importance: High
FM 9
