RE: More bad news on TCS4: no longer includes Photoshop

2012-10-01 Thread Craig Ede
There are arguments to be made for both the bitmap (Photoshop) and the
vector (Illustrator) component. 

 

I happily work with either PS CS5 (which came with my TCS 3.0) or with my PS
CS6 (which came with my Creative Suite collection). The upgrade is largely
irrelevant to me, but I appreciate having  if I choose to explore the new
features. My point is that for most technical writers, the latest and
greatest PS or Illustrator is gravy; but it is nice to have relatively
recent versions of both. 

 

It might benefit Adobe to adopt a policy of addressing both needs by release
latest and greatest versions of PS and Illustrator on an alternating
schedule with the Technical Communications Suite. So TCS 3 included PS and
TCS4 includes Illustrator. TCS5 would include the latest PS at time of
release, while TCS 6 would include the latest Illustrator. That way they
restrict the licenses a bit and yet meet the basic need for both items. Of
course, this would require that installing an upgrade of the TCS would not
disable or require the removal of the previous versions software.

 

As for those who are limited by when they hop on the train, this thread
amply shows that there are other options to make up for whatever package you
don't get at the point of departure.

 

Craig

 


Subject: Re: More bad news on TCS4: no longer includes Photoshop

 

Illustrator is a better choice as a component? Really? Ever try editing
hundreds of screen snaps for software documentation in Illustrator?

Either it's a significant mistake by the marketing team, or a significant
win by the marketing team as it greatly increases Photoshop licenses


Art Campbell

 

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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-30 Thread Steve Rickaby
At 13:59 +0200 26/9/12, Gust, Dieter wrote:

Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in 
TCS4. A lot of customers asked for switching from Photoshop to Illustrator 
which is now included in TCS4.

Hmmm. While I can see where you are coming from, as a long-time FrameMaker user 
I have to deal with CMYK when taking technical books to press, to ensure a 
valid press-ready file. In many cases this is just to create a PDF that does 
*not* contain C, M or Y information, but the capability is still required.

-- 
Steve
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More bad news on TCS4: no longer includes Photoshop

2012-09-30 Thread Steve Rickaby
At 13:59 +0200 26/9/12, Gust, Dieter wrote:

>Most technical documentation use cases don't deal with CMYK  so I think cheap 
>software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
>demands. For screenshots RoboScreenCapture (which is good) is included in 
>TCS4. A lot of customers asked for switching from Photoshop to Illustrator 
>which is now included in TCS4.

Hmmm. While I can see where you are coming from, as a long-time FrameMaker user 
I have to deal with CMYK when taking technical books to press, to ensure a 
valid press-ready file. In many cases this is just to create a PDF that does 
*not* contain C, M or Y information, but the capability is still required.

-- 
Steve


More bad news on TCS4: no longer includes Photoshop

2012-09-29 Thread Craig Ede
There are arguments to be made for both the bitmap (Photoshop) and the
vector (Illustrator) component. 



I happily work with either PS CS5 (which came with my TCS 3.0) or with my PS
CS6 (which came with my Creative Suite collection). The "upgrade" is largely
irrelevant to me, but I appreciate having  if I choose to explore the new
features. My point is that for most technical writers, the latest and
greatest PS or Illustrator is gravy; but it is nice to have relatively
recent versions of both. 



It might benefit Adobe to adopt a policy of addressing both needs by release
latest and greatest versions of PS and Illustrator on an alternating
schedule with the Technical Communications Suite. So TCS 3 included PS and
TCS4 includes Illustrator. TCS5 would include the latest PS at time of
release, while TCS 6 would include the latest Illustrator. That way they
restrict the licenses a bit and yet meet the basic need for both items. Of
course, this would require that installing an upgrade of the TCS would not
disable or require the removal of the previous versions software.



As for those who are limited by when they "hop on the train", this thread
amply shows that there are other options to make up for whatever package you
don't get at the point of departure.



Craig




Subject: Re: More bad news on TCS4: no longer includes Photoshop



Illustrator is a better choice as a component? Really? Ever try editing
hundreds of screen snaps for software documentation in Illustrator?

Either it's a significant mistake by the marketing team, or a significant
win by the marketing team as it greatly increases Photoshop licenses


Art Campbell



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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-27 Thread Robert Lauriston
Somebody here reported a bug in printing to .ps.

I gave up on printing to anything other than Adobe PDF because I'd
constantly forget to change the printer back and end up with errors in
generating PDF. Definitely saves me time in the long run never to
print directly.

How about Adobe enhancing Save As PDF so you could set it to always
use a selected printer definition instead of the current printer?

I don't expect that to happen given that from FM8 on close to zero of
the feature enhancements have improved the experience of everyday,
experienced unstructured-mode users.

On Wed, Sep 26, 2012 at 10:38 AM, Karen Robbins karendes...@gmail.com wrote:
 Can one still print a book to a .ps file for external distilling in
 unstructured FM11?
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-27 Thread Karen Robbins
At 12:00 PM -0500 9/27/12, Jeff Coatsworth 
jeff.coatswo...@jonassoftware.com wrote

(about the printing problem):

They're working on it - I just got an e-mail from my contact at 
Adobe and they've recreated the issue with a sample book I gave 
them. There is a workaround - flip to Structured FM and you don't 
get the error.


Thank goodness! Um... how does one flip to structured?

Karen
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-27 Thread Jeff Coatsworth
Edit  Preferences  General - look for Kapil Verma's post on the workaround. 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Thursday, September 27, 2012 1:21 PM
To: framers@lists.frameusers.com
Subject: RE: More bad news on TCS4: no longer includes Photoshop

At 12:00 PM -0500 9/27/12, Jeff Coatsworth 
jeff.coatswo...@jonassoftware.com wrote
(about the printing problem):

They're working on it - I just got an e-mail from my contact at 
Adobe and they've recreated the issue with a sample book I gave 
them. There is a workaround - flip to Structured FM and you don't 
get the error.

Thank goodness! Um... how does one flip to structured?

Karen
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More bad news on TCS4: no longer includes Photoshop

2012-09-27 Thread Karen Robbins
At 12:00 PM -0500 9/27/12, Jeff Coatsworth 
 wrote
(about the printing problem):

>They're working on it - I just got an e-mail from my contact at 
>Adobe and they've recreated the issue with a sample book I gave 
>them. There is a workaround - flip to Structured FM and you don't 
>get the error.

Thank goodness! Um... how does one "flip to structured"?

Karen


More bad news on TCS4: no longer includes Photoshop

2012-09-27 Thread Jeff Coatsworth
Edit > Preferences > General - look for Kapil Verma's post on the workaround. 

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Thursday, September 27, 2012 1:21 PM
To: framers at lists.frameusers.com
Subject: RE: More bad news on TCS4: no longer includes Photoshop

At 12:00 PM -0500 9/27/12, Jeff Coatsworth 
 wrote
(about the printing problem):

>They're working on it - I just got an e-mail from my contact at 
>Adobe and they've recreated the issue with a sample book I gave 
>them. There is a workaround - flip to Structured FM and you don't 
>get the error.

Thank goodness! Um... how does one "flip to structured"?

Karen
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Rob Shell
Dear framers:
 I must add that I have found another disadvantage to buying TCS4,
especially if you are a first-time buyer.
TCS4 does not include Photoshop, whereas TCS2 does, or did.
I must confess that I find it odd that Adobe and not a single reviewer has
mentioned this.
If you are a student, it would be better to buy TCS2, even though Adobe has
stopped support for this product.
To sum up.
Framemaker 11 has been upgraded for structured documentation not
unstructured.
1. One cannot print a book in unstructured FM11.
2. Forget about online support.
3. Do without Photoshop.
4. Forget about timely patches
As a user of many programs over the years, what I see here is a drastic
cutting down of FrameMaker
Perhaps the FrameMaker accountants are fighting with the programmers and
engineers. Less is more.
I believe that FM is a great product, but the writing is on the wall. 
The view from Norton: Few users: slightly unstable.

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd



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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Gust, Dieter
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

  I must add that I have found another disadvantage to buying TCS4, especially 
 if you are a first-time buyer. 
 TCS4 does not include Photoshop, whereas TCS2 does, or did
 I must confess that I find it odd that Adobe and not a single reviewer has 
 mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while I hate bugs like  a plague Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish hotfixes beside regular patches.

 As a user of many programs over the years, what I see here is a drastic 
 cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
I'd have to agree with Dieter on this one Rob - a number of us beta testers of 
TCS made the comment about what, no PS? in TCS4, but the more I think about 
it as a TCS3 user, the more it makes sense - I hardly ever used PS in my 
workflows. I did confirm that upgrading to TCS4 does preserve your PS install, 
so for upgraders, it will still be around. I think if you were a heavy PS user, 
you probably used it more with the Creative Suite apps like InDesign or 
Dreamweaver than you would have tech writing.

Support with Adobe is always hit or miss - if you can connect with someone who 
really cares, things can get resolved. I've had a couple of my long standing 
issues resolved with TCS4 (of course, I have also encountered new issues - like 
the print book to pdf bug LOL). The best deal is to get an upgrade contract 
that now includes support thrown in - it's a good deal.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Gust, Dieter
Sent: Wednesday, September 26, 2012 7:59 AM
To: framers@lists.frameusers.com
Subject: RE: More bad news on TCS4: no longer includes Photoshop

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

  I must add that I have found another disadvantage to buying TCS4, especially 
 if you are a first-time buyer. 
 TCS4 does not include Photoshop, whereas TCS2 does, or did
 I must confess that I find it odd that Adobe and not a single reviewer has 
 mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while I hate bugs like  a plague Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish hotfixes beside regular patches.

 As a user of many programs over the years, what I see here is a drastic 
 cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Art Campbell
Illustrator is a better choice as a component? Really? Ever try editing
hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant
win by the marketing team as it greatly increases Photoshop licenses

Art Campbell
  art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter dieter.g...@itl.eu wrote:

 From: framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
 Sent: Wednesday, September 26, 2012 12:23 PM
 Subject: More bad news on TCS4: no longer includes Photoshop

   I must add that I have found another disadvantage to buying TCS4,
 especially if you are a first-time buyer.
  TCS4 does not include Photoshop, whereas TCS2 does, or did
  I must confess that I find it odd that Adobe and not a single reviewer
 has mentioned this.
 If you really need Photoshop, I understand you.

 If you think of typical technical documentation use cases,
 RoboScreenCapture and Illustrator which are  included instead of Photoshop
 (!!) are the better choice. .

  1. One cannot print a book in unstructured FM11.
 You refer to a bug, which is really annoying, but printing the book in
 structured mode might be a suitable workaround for the short.
 Save the book as PDF file is working in unstructured mode.

  2. Forget about online support.
 Why? Online support always is a combination of official Adobe feedback and
 customer feedback from all over the world.
 While an official Adobe feedback always will have to take into account
 side effects and therefore must be careful with hastily tips and
 workarounds, a lot of well-known experts in framers are giving fast and
 valuable feedback to almost any problem.

  3. Do without Photoshop.
 Most technical documentation use cases don't deal with CMYK  so I think
 cheap software or freeware (Photoshop Elements, IrfanView...) should
 fulfill the demands. For screenshots RoboScreenCapture (which is good) is
 included in TCS4. A lot of customers asked for switching from Photoshop to
 Illustrator which is now included in TCS4.

  4. Forget about timely patches
 Why?
 The Adobe TCS team is always seeking dedicated contact to TCS customers,
 and while I hate bugs like  a plague Adobe delivers patches as soon as
 possible. O.K. The Adobe team might think about a similar approach like
 Microsoft in order to establish hotfixes beside regular patches.

  As a user of many programs over the years, what I see here is a drastic
 cutting down of FrameMaker
 If you think of licenses I fear you may be right but if you think of the
 commitment of Adobe this has increased from year to year.
 But indeed to compete with InDesign and Word the commitment might still be
 much too little.
 Dieter Gust
 itl AG, Munich
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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Writer
As for editing images, even though I have CS 5, most of the time I use Paint 
Shop Pro (≈$100). Obviously, I have simpler photographic needs than many other 
people.

I prefer Paint Shop Pro, too. Photoshop is usually overkill for me. Maybe it's 
because we're Canadian, Allison. =D

Nadine

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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Robert Lauriston
Getting Illustrator makes upgrading from TCS 3.5 to 4 considerably
more appealing, not that I plan to.

I have Photoshop but it's overkill for my needs. I would never spend a
dime on it. There are freeware bitmap editors that do everything I
need from Photoshop.

You really can't print books from FrameMaker 11? That's a pretty
dreadful bug, but I always save as PDF and print from that anyway.
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Alison Craig
One of the reasons I never seriously looked at the TCS was because it included 
Photoshop (which I almost never use) but excluded Illustrator (which I use 
frequently). As it couldn't replace my go to program in CS 5, it was a 
non-starter.

As for editing images, even though I have CS 5, most of the time I use Paint 
Shop Pro (≈ $100). Obviously, I have simpler photographic needs than many other 
people.

As for FM11 not being able to reliably print to book, that makes it a 
non-starter for me until that bug is fixed and field tested as I have to print 
to book and distill due to mixed page sizes in one of most important manual 
suites. Besides, having to use a workaround for a simple, obvious and necessary 
thing like printing, reflects very badly on Adobe's testing team.

Alison

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Wednesday, September 26, 2012 5:58 AM
To: Gust, Dieter
Cc: framers@lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

Illustrator is a better choice as a component? Really? Ever try editing 
hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant win 
by the marketing team as it greatly increases Photoshop licenses

Art Campbell
  art.campb...@gmail.commailto:art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.comhttp://www.TheGrotonLine.com, hyperlocal news 
for Groton MA.

On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter 
dieter.g...@itl.eumailto:dieter.g...@itl.eu wrote:
From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 
[mailto:framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

  I must add that I have found another disadvantage to buying TCS4, especially 
 if you are a first-time buyer.
 TCS4 does not include Photoshop, whereas TCS2 does, or did
 I must confess that I find it odd that Adobe and not a single reviewer has 
 mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while I hate bugs like  a plague Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish hotfixes beside regular patches.

 As a user of many programs over the years, what I see here is a drastic 
 cutting down of FrameMaker
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Bernard Gagne
It's never been an either/or selection for me. I started my career as a 
technical illustrator and use both Illustrator and Photoshop extensively in my 
work. I can appreciate that most of you work in the software field, where 
screen grabs are pretty much the extent of your graphic work. However, there 
are still many of us working writing manuals for mechanical components. We 
require far more sophisticated tools for illustration than screen grabbing 
software.
I will admit I dislike the TCS model intensely, especially since I already own 
the Creative Suite. Why is it so much more expensive? Why can't I buy a basic 
suite and add components as I need them for a fraction of the cost of the 
individual software packages? It's not like I have much of a use for Robohelp 
anyway.
Just my two-cents.

Bernard Gagne



 From: Art Campbell art.campb...@gmail.com
To: Gust, Dieter dieter.g...@itl.eu 
Cc: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Wednesday, September 26, 2012 8:57:40 AM
Subject: Re: More bad news on TCS4: no longer includes Photoshop
 

Illustrator is a better choice as a component? Really? Ever try editing 
hundreds of screen snaps for software documentation in Illustrator?

Either it's a significant mistake by the marketing team, or a significant win 
by the marketing team as it greatly increases Photoshop licenses
Art Campbell                                                                    
      art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.



On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter dieter.g...@itl.eu wrote:

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop


  I must add that I have found another disadvantage to buying TCS4, 
 especially if you are a first-time buyer.
 TCS4 does not include Photoshop, whereas TCS2 does, or did

 I must confess that I find it odd that Adobe and not a single reviewer has 
 mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .


 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.


 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in 
TCS4. A lot of customers asked for switching from Photoshop to Illustrator 
which is now included in TCS4.


 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while I hate bugs like  a plague Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish hotfixes beside regular patches.


 As a user of many programs over the years, what I see here is a drastic 
 cutting down of FrameMaker
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be 
much too little.
Dieter Gust
itl AG, Munich

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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Karen Robbins

At 12:00 PM -0500 9/26/12, Rob Shell wrote:

Subject: More bad news on TCS4: no longer includes Photoshop
1. One cannot print a book in unstructured FM11.


and Gust, Dieter answered:

You refer to a bug, which is really annoying, but printing the book 
in structured mode might be a suitable workaround for the short.

Save the book as PDF file is working in unstructured mode.


Has there been any word on a fix? I prefer to print to a physical 
printer from the book PDF, but others in my group don't.


Can one still print a book to a .ps file for external distilling in 
unstructured FM11?


Thanks,
Karen

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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread David Creamer
I think TSC4 should have INCLUDED Illustrator, not replaced Photoshop--but
then, Adobe didn't ask me...

In my experience, more users will benefit more from AI, than PS.
Screen captures are mostly processed in SnagIt or similar program, making PS
overkill for those images.
For image editing, Photoshop Elements is surprisingly full-featured compared
with its cost.
Most users are fine with RGB images (an RGB PDF can be converted to CMYK in
Acrobat Pro if necessary).
Luckily, TCS3 users can leave PS installed.

As far as bugs go, Suites are a marketing tool and are released on a
pre-determined schedule.
If one program is holding up the Suite, then the software is often released
with known bugs or features are left out until the next upgrade.
Just a fact of life for software users, especially Adobe's. 
However, bug fixes eventually do happen--obviously, not as fast for someone
stung by a bug, but they do happen.
Another unfortunate fact of life is that when a new version comes out
(expect TCS4.5 if the rumored Acrobat 11 comes out), bug fixes often stop
for older versions of the software.
So if Frame 11.5 comes out, I wouldn't expect too many major updates for 11.

I like Suites for the cost savings, but dislike them for the get it out the
door even if it's not ready approach.

New Frame versions always take a while to pick up steam. Many government
agencies are still using Frame 7.

David Creamer
IDEAS Training
http://www.ideastraining.com
Adobe Authorized Instructor  Certified Expert since 1995
Authorized Frame Consultant since 1991




I must add that I have found another disadvantage to buying TCS4, especially
if you are a first-time buyer.
TCS4 does not include Photoshop, whereas TCS2 does, or did.
I must confess that I find it odd that Adobe and not a single reviewer has
mentioned this.
If you are a student, it would be better to buy TCS2, even though Adobe has
stopped support for this product.
To sum up.
Framemaker 11 has been upgraded for structured documentation not
unstructured.
1. One cannot print a book in unstructured FM11.
2. Forget about online support.
3. Do without Photoshop.
4. Forget about timely patches
As a user of many programs over the years, what I see here is a drastic
cutting down of FrameMaker Perhaps the FrameMaker accountants are fighting
with the programmers and engineers. Less is more.
I believe that FM is a great product, but the writing is on the wall. 
The view from Norton: Few users: slightly unstable.

___


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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
They're working on it - I just got an e-mail from my contact at Adobe and 
they've recreated the issue with a sample book I gave them. There is a 
workaround - flip to Structured FM and you don't get the error. 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Wednesday, September 26, 2012 11:41 AM
To: framers@lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

Getting Illustrator makes upgrading from TCS 3.5 to 4 considerably
more appealing, not that I plan to.

I have Photoshop but it's overkill for my needs. I would never spend a
dime on it. There are freeware bitmap editors that do everything I
need from Photoshop.

You really can't print books from FrameMaker 11? That's a pretty
dreadful bug, but I always save as PDF and print from that anyway.
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
No, in Unstructured mode, the Print Book command crashes FM. The workaround for 
now is to switch to Structured FM mode to print the book.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Wednesday, September 26, 2012 1:38 PM
To: framers@lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

At 12:00 PM -0500 9/26/12, Rob Shell wrote:
Subject: More bad news on TCS4: no longer includes Photoshop
1. One cannot print a book in unstructured FM11.

and Gust, Dieter answered:

You refer to a bug, which is really annoying, but printing the book 
in structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

Has there been any word on a fix? I prefer to print to a physical 
printer from the book PDF, but others in my group don't.

Can one still print a book to a .ps file for external distilling in 
unstructured FM11?

Thanks,
Karen

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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Rick Quatro
Hi Bernard,

I agree. I own the Creative Suite as well and it's frustrating having
overlap of the applications. It's less expensive to buy the suites in the
first place, but when you only want to upgrade one of the components, you
can't do it.

Rick

Rick Quatro
Carmen Publishing Inc.
585-283-5045
r...@frameexpert.com

It's never been an either/or selection for me. I started my career as a
technical illustrator and use both Illustrator and Photoshop extensively in
my work. I can appreciate that most of you work in the software field, where
screen grabs are pretty much the extent of your graphic work. However, there
are still many of us working writing manuals for mechanical components. We
require far more sophisticated tools for illustration than screen grabbing
software.
I will admit I dislike the TCS model intensely, especially since I already
own the Creative Suite. Why is it so much more expensive? Why can't I buy a
basic suite and add components as I need them for a fraction of the cost of
the individual software packages? It's not like I have much of a use for
Robohelp anyway.
Just my two-cents.

Bernard Gagne


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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Rob Shell
Dear framers:
 I must add that I have found another disadvantage to buying TCS4,
especially if you are a first-time buyer.
TCS4 does not include Photoshop, whereas TCS2 does, or did.
I must confess that I find it odd that Adobe and not a single reviewer has
mentioned this.
If you are a student, it would be better to buy TCS2, even though Adobe has
stopped support for this product.
To sum up.
Framemaker 11 has been upgraded for structured documentation not
unstructured.
1. One cannot print a book in unstructured FM11.
2. Forget about online support.
3. Do without Photoshop.
4. Forget about timely patches
As a user of many programs over the years, what I see here is a drastic
cutting down of FrameMaker
Perhaps the FrameMaker accountants are fighting with the programmers and
engineers. Less is more.
I believe that FM is a great product, but the writing is on the wall. 
The view from Norton: Few users: slightly unstable.

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd





More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Gust, Dieter
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

>  I must add that I have found another disadvantage to buying TCS4, especially 
> if you are a first-time buyer. 
> TCS4 does not include Photoshop, whereas TCS2 does, or did
> I must confess that I find it odd that Adobe and not a single reviewer has 
> mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

> 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

> 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

> 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

> 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish "hotfixes" beside regular patches.

> As a user of many programs over the years, what I see here is a drastic 
> cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich


More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
I'd have to agree with Dieter on this one Rob - a number of us beta testers of 
TCS made the comment about "what, no PS?" in TCS4, but the more I think about 
it as a TCS3 user, the more it makes sense - I hardly ever used PS in my 
workflows. I did confirm that upgrading to TCS4 does preserve your PS install, 
so for upgraders, it will still be around. I think if you were a heavy PS user, 
you probably used it more with the Creative Suite apps like InDesign or 
Dreamweaver than you would have tech writing.

Support with Adobe is always hit or miss - if you can connect with someone who 
really cares, things can get resolved. I've had a couple of my long standing 
issues resolved with TCS4 (of course, I have also encountered new issues - like 
the print book to pdf bug LOL). The best deal is to get an upgrade contract 
that now includes support thrown in - it's a good deal.

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Gust, Dieter
Sent: Wednesday, September 26, 2012 7:59 AM
To: framers at lists.frameusers.com
Subject: RE: More bad news on TCS4: no longer includes Photoshop

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

>  I must add that I have found another disadvantage to buying TCS4, especially 
> if you are a first-time buyer. 
> TCS4 does not include Photoshop, whereas TCS2 does, or did
> I must confess that I find it odd that Adobe and not a single reviewer has 
> mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

> 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

> 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

> 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

> 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish "hotfixes" beside regular patches.

> As a user of many programs over the years, what I see here is a drastic 
> cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Art Campbell
Illustrator is a better choice as a component? Really? Ever try editing
hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant
win by the marketing team as it greatly increases Photoshop licenses

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter  wrote:

> From: framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] On Behalf Of Rob Shell
> Sent: Wednesday, September 26, 2012 12:23 PM
> Subject: More bad news on TCS4: no longer includes Photoshop
>
> >  I must add that I have found another disadvantage to buying TCS4,
> especially if you are a first-time buyer.
> > TCS4 does not include Photoshop, whereas TCS2 does, or did
> > I must confess that I find it odd that Adobe and not a single reviewer
> has mentioned this.
> If you really need Photoshop, I understand you.
>
> If you think of typical technical documentation use cases,
> RoboScreenCapture and Illustrator which are  included instead of Photoshop
> (!!) are the better choice. .
>
> > 1. One cannot print a book in unstructured FM11.
> You refer to a bug, which is really annoying, but printing the book in
> structured mode might be a suitable workaround for the short.
> Save the book as PDF file is working in unstructured mode.
>
> > 2. Forget about online support.
> Why? Online support always is a combination of official Adobe feedback and
> customer feedback from all over the world.
> While an official Adobe feedback always will have to take into account
> side effects and therefore must be careful with hastily tips and
> workarounds, a lot of well-known experts in framers are giving fast and
> valuable feedback to almost any problem.
>
> > 3. Do without Photoshop.
> Most technical documentation use cases don't deal with CMYK  so I think
> cheap software or freeware (Photoshop Elements, IrfanView...) should
> fulfill the demands. For screenshots RoboScreenCapture (which is good) is
> included in TCS4. A lot of customers asked for switching from Photoshop to
> Illustrator which is now included in TCS4.
>
> > 4. Forget about timely patches
> Why?
> The Adobe TCS team is always seeking dedicated contact to TCS customers,
> and while "I hate bugs like  a plague" Adobe delivers patches as soon as
> possible. O.K. The Adobe team might think about a similar approach like
> Microsoft in order to establish "hotfixes" beside regular patches.
>
> > As a user of many programs over the years, what I see here is a drastic
> cutting down of FrameMaker
> If you think of licenses I fear you may be right but if you think of the
> commitment of Adobe this has increased from year to year.
> But indeed to compete with InDesign and Word the commitment might still be
> much too little.
> Dieter Gust
> itl AG, Munich
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
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>
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> http://www.frameusers.com/ for more resources and info.
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Alison Craig
One of the reasons I never seriously looked at the TCS was because it included 
Photoshop (which I almost never use) but excluded Illustrator (which I use 
frequently). As it couldn't replace my go to program in CS 5, it was a 
non-starter.

As for editing images, even though I have CS 5, most of the time I use Paint 
Shop Pro (? $100). Obviously, I have simpler photographic needs than many other 
people.

As for FM11 not being able to reliably print to book, that makes it a 
non-starter for me until that bug is fixed and field tested as I have to print 
to book and distill due to mixed page sizes in one of most important manual 
suites. Besides, having to use a workaround for a simple, obvious and necessary 
thing like printing, reflects very badly on Adobe's testing team.

Alison

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Wednesday, September 26, 2012 5:58 AM
To: Gust, Dieter
Cc: framers at lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

Illustrator is a better choice as a component? Really? Ever try editing 
hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant win 
by the marketing team as it greatly increases Photoshop licenses

Art Campbell
  art.campbell at gmail.com<mailto:art.campbell at gmail.com>
  "... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com<http://www.TheGrotonLine.com>, hyperlocal news 
for Groton MA.

On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter mailto:Dieter.Gust at itl.eu>> wrote:
From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at 
lists.frameusers.com> [mailto:framers-bounces at 
lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com>] On Behalf Of 
Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

>  I must add that I have found another disadvantage to buying TCS4, especially 
> if you are a first-time buyer.
> TCS4 does not include Photoshop, whereas TCS2 does, or did
> I must confess that I find it odd that Adobe and not a single reviewer has 
> mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

> 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

> 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

> 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

> 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish "hotfixes" beside regular patches.

> As a user of many programs over the years, what I see here is a drastic 
> cutting down of FrameMaker
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
___


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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Karen Robbins
At 12:00 PM -0500 9/26/12, Rob Shell wrote:
>Subject: More bad news on TCS4: no longer includes Photoshop
>1. One cannot print a book in unstructured FM11.

and Gust, Dieter answered:

>You refer to a bug, which is really annoying, but printing the book 
>in structured mode might be a suitable workaround for the short.
>Save the book as PDF file is working in unstructured mode.

Has there been any word on a fix? I prefer to print to a physical 
printer from the book PDF, but others in my group don't.

Can one still print a book to a .ps file for external distilling in 
unstructured FM11?

Thanks,
Karen



More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Bethany Lee
Robo ScreenCapture might work if you are documenting software. 
Some technical writers aren't documenting software. I document hardware and the 
only way I can illustrate many things is with the camera. I definitely need 
PhotoShop. This comes as a bummer for me.

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Gust, Dieter
Sent: Wednesday, September 26, 2012 7:59 AM
To: framers at lists.frameusers.com
Subject: RE: More bad news on TCS4: no longer includes Photoshop

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

>  I must add that I have found another disadvantage to buying TCS4, especially 
> if you are a first-time buyer. 
> TCS4 does not include Photoshop, whereas TCS2 does, or did
> I must confess that I find it odd that Adobe and not a single reviewer has 
> mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

> 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

> 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

> 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

> 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish "hotfixes" beside regular patches.

> As a user of many programs over the years, what I see here is a drastic 
> cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
___


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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Robert Lauriston
Getting Illustrator makes upgrading from TCS 3.5 to 4 considerably
more appealing, not that I plan to.

I have Photoshop but it's overkill for my needs. I would never spend a
dime on it. There are freeware bitmap editors that do everything I
need from Photoshop.

You really can't print books from FrameMaker 11? That's a pretty
dreadful bug, but I always save as PDF and print from that anyway.


More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Bernard Gagne
It's never been an either/or selection for me. I started my career as a 
technical illustrator and use both Illustrator and Photoshop extensively in my 
work. I can appreciate that most of you work in the software field, where 
screen grabs are pretty much the extent of your graphic work. However, there 
are still many of us working writing manuals for mechanical components. We 
require far more sophisticated tools for illustration than screen grabbing 
software.
I will admit I dislike the TCS model intensely, especially since I already own 
the Creative Suite. Why is it so much more expensive? Why can't I buy a basic 
suite and add components as I need them for a fraction of the cost of the 
individual software packages? It's not like I have much of a use for Robohelp 
anyway.
Just my two-cents.

Bernard Gagne



 From: Art Campbell 
To: "Gust, Dieter"  
Cc: "framers at lists.frameusers.com"  
Sent: Wednesday, September 26, 2012 8:57:40 AM
Subject: Re: More bad news on TCS4: no longer includes Photoshop


Illustrator is a better choice as a component? Really? Ever try editing 
hundreds of screen snaps for software documentation in Illustrator?

Either it's a significant mistake by the marketing team, or a significant win 
by the marketing team as it greatly increases Photoshop licenses
Art Campbell? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 
? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.



On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter  wrote:

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
>Sent: Wednesday, September 26, 2012 12:23 PM
>Subject: More bad news on TCS4: no longer includes Photoshop
>
>
>> ?I must add that I have found another disadvantage to buying TCS4, 
>> especially if you are a first-time buyer.
>> TCS4 does not include Photoshop, whereas TCS2 does, or did
>
>> I must confess that I find it odd that Adobe and not a single reviewer has 
>> mentioned this.
>If you really need Photoshop, I understand you.
>
>If you think of typical technical documentation use cases, RoboScreenCapture 
>and Illustrator which are ?included instead of Photoshop (!!) are the better 
>choice. .
>
>
>> 1. One cannot print a book in unstructured FM11.
>You refer to a bug, which is really annoying, but printing the book in 
>structured mode might be a suitable workaround for the short.
>Save the book as PDF file is working in unstructured mode.
>
>
>> 2. Forget about online support.
>Why? Online support always is a combination of official Adobe feedback and 
>customer feedback from all over the world.
>While an official Adobe feedback always will have to take into account side 
>effects and therefore must be careful with hastily tips and workarounds, a lot 
>of well-known experts in framers are giving fast and valuable feedback to 
>almost any problem.
>
>> 3. Do without Photoshop.
>Most technical documentation use cases don't deal with CMYK ?so I think cheap 
>software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
>demands. For screenshots RoboScreenCapture (which is good) is included in 
>TCS4. A lot of customers asked for switching from Photoshop to Illustrator 
>which is now included in TCS4.
>
>
>> 4. Forget about timely patches
>Why?
>The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
>while "I hate bugs like ?a plague" Adobe delivers patches as soon as possible. 
>O.K. The Adobe team might think about a similar approach like Microsoft in 
>order to establish "hotfixes" beside regular patches.
>
>
>> As a user of many programs over the years, what I see here is a drastic 
>> cutting down of FrameMaker
>If you think of licenses I fear you may be right but if you think of the 
>commitment of Adobe this has increased from year to year.
>But indeed to compete with InDesign and Word the commitment might still be 
>much too little.
>Dieter Gust
>itl AG, Munich
>
>___
>
>
>You are currently subscribed to framers as art.campbell at gmail.com.
>
>Send list messages to framers at lists.frameusers.com.
>
>To unsubscribe send a blank email to
>framers-unsubscribe at lists.frameusers.com
>or visit 
>http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
>Send administrative questions to 

More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Writer
>As for editing images, even though I have CS 5, most of the time I use Paint 
>Shop Pro (?$100). Obviously, I have simpler photographic needs than many other 
>people.

I prefer Paint Shop Pro, too. Photoshop is usually overkill for me. Maybe it's 
because we're Canadian, Allison. =D

Nadine



More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread David Creamer
I think TSC4 should have INCLUDED Illustrator, not replaced Photoshop--but
then, Adobe didn't ask me...

In my experience, more users will benefit more from AI, than PS.
Screen captures are mostly processed in SnagIt or similar program, making PS
overkill for those images.
For image editing, Photoshop Elements is surprisingly full-featured compared
with its cost.
Most users are fine with RGB images (an RGB PDF can be converted to CMYK in
Acrobat Pro if necessary).
Luckily, TCS3 users can leave PS installed.

As far as bugs go, Suites are a marketing tool and are released on a
pre-determined schedule.
If one program is holding up the Suite, then the software is often released
with known bugs or features are left out until the next upgrade.
Just a fact of life for software users, especially Adobe's. 
However, bug fixes eventually do happen--obviously, not as fast for someone
stung by a bug, but they do happen.
Another unfortunate fact of life is that when a new version comes out
(expect TCS4.5 if the rumored Acrobat 11 comes out), bug fixes often stop
for older versions of the software.
So if Frame 11.5 comes out, I wouldn't expect too many major updates for 11.

I like Suites for the cost savings, but dislike them for the "get it out the
door even if it's not ready" approach.

New Frame versions always take a while to pick up steam. Many government
agencies are still using Frame 7.

David Creamer
IDEAS Training
http://www.ideastraining.com
Adobe Authorized Instructor & Certified Expert since 1995
Authorized Frame Consultant since 1991




I must add that I have found another disadvantage to buying TCS4, especially
if you are a first-time buyer.
TCS4 does not include Photoshop, whereas TCS2 does, or did.
I must confess that I find it odd that Adobe and not a single reviewer has
mentioned this.
If you are a student, it would be better to buy TCS2, even though Adobe has
stopped support for this product.
To sum up.
Framemaker 11 has been upgraded for structured documentation not
unstructured.
1. One cannot print a book in unstructured FM11.
2. Forget about online support.
3. Do without Photoshop.
4. Forget about timely patches
As a user of many programs over the years, what I see here is a drastic
cutting down of FrameMaker Perhaps the FrameMaker accountants are fighting
with the programmers and engineers. Less is more.
I believe that FM is a great product, but the writing is on the wall. 
The view from Norton: Few users: slightly unstable.



More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
They're working on it - I just got an e-mail from my contact at Adobe and 
they've recreated the issue with a sample book I gave them. There is a 
workaround - flip to Structured FM and you don't get the error. 

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Wednesday, September 26, 2012 11:41 AM
To: framers at lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

Getting Illustrator makes upgrading from TCS 3.5 to 4 considerably
more appealing, not that I plan to.

I have Photoshop but it's overkill for my needs. I would never spend a
dime on it. There are freeware bitmap editors that do everything I
need from Photoshop.

You really can't print books from FrameMaker 11? That's a pretty
dreadful bug, but I always save as PDF and print from that anyway.
___


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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
No, in Unstructured mode, the Print Book command crashes FM. The workaround for 
now is to switch to Structured FM mode to print the book.

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Wednesday, September 26, 2012 1:38 PM
To: framers at lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

At 12:00 PM -0500 9/26/12, Rob Shell wrote:
>Subject: More bad news on TCS4: no longer includes Photoshop
>1. One cannot print a book in unstructured FM11.

and Gust, Dieter answered:

>You refer to a bug, which is really annoying, but printing the book 
>in structured mode might be a suitable workaround for the short.
>Save the book as PDF file is working in unstructured mode.

Has there been any word on a fix? I prefer to print to a physical 
printer from the book PDF, but others in my group don't.

Can one still print a book to a .ps file for external distilling in 
unstructured FM11?

Thanks,
Karen

___


You are currently subscribed to framers as jeff.coatsworth at jonassoftware.com.

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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Rick Quatro
Hi Bernard,

I agree. I own the Creative Suite as well and it's frustrating having
overlap of the applications. It's less expensive to buy the suites in the
first place, but when you only want to upgrade one of the components, you
can't do it.

Rick

Rick Quatro
Carmen Publishing Inc.
585-283-5045
rick at frameexpert.com

It's never been an either/or selection for me. I started my career as a
technical illustrator and use both Illustrator and Photoshop extensively in
my work. I can appreciate that most of you work in the software field, where
screen grabs are pretty much the extent of your graphic work. However, there
are still many of us working writing manuals for mechanical components. We
require far more sophisticated tools for illustration than screen grabbing
software.
I will admit I dislike the TCS model intensely, especially since I already
own the Creative Suite. Why is it so much more expensive? Why can't I buy a
basic suite and add components as I need them for a fraction of the cost of
the individual software packages? It's not like I have much of a use for
Robohelp anyway.
Just my two-cents.

Bernard Gagne




More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Robert Lauriston
Somebody here reported a bug in printing to .ps.

I gave up on printing to anything other than Adobe PDF because I'd
constantly forget to change the printer back and end up with errors in
generating PDF. Definitely saves me time in the long run never to
print directly.

How about Adobe enhancing Save As PDF so you could set it to always
use a selected printer definition instead of the current printer?

I don't expect that to happen given that from FM8 on close to zero of
the feature enhancements have improved the experience of everyday,
experienced unstructured-mode users.

On Wed, Sep 26, 2012 at 10:38 AM, Karen Robbins  
wrote:
> Can one still print a book to a .ps file for external distilling in
> unstructured FM11?