RE: FrameMaker 10 disappearing text?

2011-06-21 Thread Rajat Bansal
Thanks for reporting this issue. We have been able to repro the issue and will 
work on the same.

This issue happens when Para is right aligned and auto-number is End of 
Paragraph and paragraph text is empty.

Regards,
Rajat Bansal
Adobe FrameMaker Team
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Joy Kocar
Sent: Friday, June 17, 2011 4:04 AM
To: Jeff Coatsworth
Cc: framers@lists.frameusers.com
Subject: Re: FrameMaker 10 disappearing text?

Yes I did see Rick's post. Thanks Rick for your help!! I could feel the gray 
hair popping out.

Luckily it is a simple fix. The chapter numbers have their own style and all I 
had to do was to make Alignment = Left and kept Position = End of Paragraph. 
The chapter number remains at the right margin.


Joy Kocar, EIT
Training Materials Lead Engineer
www.maptek.comhttp://www.maptek.com



On Thu, Jun 16, 2011 at 3:02 PM, Jeff Coatsworth 
jeff.coatswo...@jonassoftware.commailto:jeff.coatswo...@jonassoftware.com 
wrote:
You saw Rick's confirmation that this is an FM10 bug, right? I've reported it 
to Adobe  I urge you to also - the more people who do, makes the response more 
likely.


From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 
[mailto:framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Joy Kocar
Sent: Thursday, June 16, 2011 11:52 AM

To: Combs, Richard
Cc: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: FrameMaker 10 disappearing text?

That was hard to explain. I believe the number is there, I can select something 
but I cannot see it. This is happening for chapters in the two books I've 
checked.

The FM10 version numbering and font settings are identical to the FM9 version, 
as far as I can tell.

I did try saving the FM10 version to MIF 10 format but the number is still 
invisible.

Thanks for the ideas!


Joy Kocar, EIT
Training Materials Lead Engineer
www.maptek.comhttp://www.maptek.com



On Thu, Jun 16, 2011 at 9:23 AM, Combs, Richard 
richard.co...@polycom.commailto:richard.co...@polycom.com wrote:
Joy Kocar wrote:

 I just upgraded to FrameMaker 10. I open a file in FM10 and my chapter
 number does not appear. The space is there for it but I simply do not
 see it. I close the file without saving, then open it in FM9 on the
 same machine and voila, it is there again. Coincidentally my computer
 was rebuilt to Windows 7 (hard drive was failing) but I wouldn't expect
 it to matter since I opened both FM versions on the same machine.
Not sure what The space is there means. What matters is what's in Paragraph 
Designer. Is the Autonumber Format (on the Numbering tab) still correct, i.e., 
unchanged by the conversion?

Assuming it is, what about the numbering settings for the file? How do they 
compare with the same settings pre-conversion?

Here's a wild guess. If the file is one chapter in a book and normally gets its 
numbering from the book, when you open it standalone, the $chapnum variable 
usually retains the value it had the last time the book was updated. Maybe the 
conversion for some reason interferes with the ability to recall that previous 
value, and everything will be fine once the entire book is converted and 
updated. :-)


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111tel:303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372tel:303-903-6372
--








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Re: FrameMaker 10 disappearing text?

2011-06-16 Thread Art Campbell
It's a _really_ good idea to save legacy files as 10 MIF after
converting them to make sure that all is in order after conversion.
That's the first thing I'd try.

Art Campbell
               art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Wed, Jun 15, 2011 at 5:33 PM, Joy Kocar kocar@gmail.com wrote:
 Hi Framers,

 I just upgraded to FrameMaker 10. I open a file in FM10 and my chapter
 number does not appear. The space is there for it but I simply do not see
 it. I close the file without saving, then open it in FM9 on the same machine
 and voila, it is there again. Coincidentally my computer was rebuilt to
 Windows 7 (hard drive was failing) but I wouldn't expect it to matter since
 I opened both FM versions on the same machine.

 What could be causing this? I tried searching the Adobe forums and
 discussion lists but have not found a post regarding this.

 Thanks for your help!


 Joy Kocar, EIT
 Training Materials Lead Engineer
 www.maptek.com



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RE: FrameMaker 10 disappearing text?

2011-06-16 Thread Combs, Richard
Joy Kocar wrote:
 
 I just upgraded to FrameMaker 10. I open a file in FM10 and my chapter
 number does not appear. The space is there for it but I simply do not
 see it. I close the file without saving, then open it in FM9 on the
 same machine and voila, it is there again. Coincidentally my computer
 was rebuilt to Windows 7 (hard drive was failing) but I wouldn't expect
 it to matter since I opened both FM versions on the same machine.

Not sure what The space is there means. What matters is what's in Paragraph 
Designer. Is the Autonumber Format (on the Numbering tab) still correct, i.e., 
unchanged by the conversion? 

Assuming it is, what about the numbering settings for the file? How do they 
compare with the same settings pre-conversion? 

Here's a wild guess. If the file is one chapter in a book and normally gets its 
numbering from the book, when you open it standalone, the $chapnum variable 
usually retains the value it had the last time the book was updated. Maybe the 
conversion for some reason interferes with the ability to recall that previous 
value, and everything will be fine once the entire book is converted and 
updated. :-)


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--







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Re: FrameMaker 10 disappearing text?

2011-06-16 Thread Joy Kocar
Thank you. I'll give that a try.


Joy Kocar, EIT
Training Materials Lead Engineer
www.maptek.com




On Thu, Jun 16, 2011 at 5:03 AM, Art Campbell art.campb...@gmail.comwrote:

 It's a _really_ good idea to save legacy files as 10 MIF after
 converting them to make sure that all is in order after conversion.
 That's the first thing I'd try.

 Art Campbell
art.campb...@gmail.com
   ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
   No disclaimers apply.
DoD 358



 On Wed, Jun 15, 2011 at 5:33 PM, Joy Kocar kocar@gmail.com wrote:
  Hi Framers,
 
  I just upgraded to FrameMaker 10. I open a file in FM10 and my chapter
  number does not appear. The space is there for it but I simply do not see
  it. I close the file without saving, then open it in FM9 on the same
 machine
  and voila, it is there again. Coincidentally my computer was rebuilt to
  Windows 7 (hard drive was failing) but I wouldn't expect it to matter
 since
  I opened both FM versions on the same machine.
 
  What could be causing this? I tried searching the Adobe forums and
  discussion lists but have not found a post regarding this.
 
  Thanks for your help!
 
 
  Joy Kocar, EIT
  Training Materials Lead Engineer
  www.maptek.com
 
 
 
  ___
 
 
  You are currently subscribed to framers as art.campb...@gmail.com.
 
  Send list messages to framers@lists.frameusers.com.
 
  To unsubscribe send a blank email to
  framers-unsubscr...@lists.frameusers.com
  or visit
 
 http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
 
  Send administrative questions to listad...@frameusers.com. Visit
  http://www.frameusers.com/ for more resources and info.
 
 

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Re: FrameMaker 10 disappearing text?

2011-06-16 Thread Joy Kocar
That was hard to explain. I believe the number is there, I can select
something but I cannot see it. This is happening for chapters in the two
books I've checked.

The FM10 version numbering and font settings are identical to the FM9
version, as far as I can tell.

I did try saving the FM10 version to MIF 10 format but the number is still
invisible.

Thanks for the ideas!


Joy Kocar, EIT
Training Materials Lead Engineer
www.maptek.com




On Thu, Jun 16, 2011 at 9:23 AM, Combs, Richard
richard.co...@polycom.comwrote:

 Joy Kocar wrote:

  I just upgraded to FrameMaker 10. I open a file in FM10 and my chapter
  number does not appear. The space is there for it but I simply do not
  see it. I close the file without saving, then open it in FM9 on the
  same machine and voila, it is there again. Coincidentally my computer
  was rebuilt to Windows 7 (hard drive was failing) but I wouldn't expect
  it to matter since I opened both FM versions on the same machine.

 Not sure what The space is there means. What matters is what's in
 Paragraph Designer. Is the Autonumber Format (on the Numbering tab) still
 correct, i.e., unchanged by the conversion?

 Assuming it is, what about the numbering settings for the file? How do they
 compare with the same settings pre-conversion?

 Here's a wild guess. If the file is one chapter in a book and normally gets
 its numbering from the book, when you open it standalone, the $chapnum
 variable usually retains the value it had the last time the book was
 updated. Maybe the conversion for some reason interferes with the ability to
 recall that previous value, and everything will be fine once the entire book
 is converted and updated. :-)


 Richard G. Combs
 Senior Technical Writer
 Polycom, Inc.
 richardDOTcombs AT polycomDOTcom
 303-223-5111
 --
 rgcombs AT gmailDOTcom
 303-903-6372
 --








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RE: FrameMaker 10 disappearing text?

2011-06-16 Thread Jeff Coatsworth
You saw Rick's confirmation that this is an FM10 bug, right? I've reported it 
to Adobe  I urge you to also - the more people who do, makes the response more 
likely.


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Joy Kocar
Sent: Thursday, June 16, 2011 11:52 AM
To: Combs, Richard
Cc: framers@lists.frameusers.com
Subject: Re: FrameMaker 10 disappearing text?

That was hard to explain. I believe the number is there, I can select something 
but I cannot see it. This is happening for chapters in the two books I've 
checked.

The FM10 version numbering and font settings are identical to the FM9 version, 
as far as I can tell.

I did try saving the FM10 version to MIF 10 format but the number is still 
invisible.

Thanks for the ideas!


Joy Kocar, EIT
Training Materials Lead Engineer
www.maptek.comhttp://www.maptek.com




On Thu, Jun 16, 2011 at 9:23 AM, Combs, Richard 
richard.co...@polycom.commailto:richard.co...@polycom.com wrote:
Joy Kocar wrote:

 I just upgraded to FrameMaker 10. I open a file in FM10 and my chapter
 number does not appear. The space is there for it but I simply do not
 see it. I close the file without saving, then open it in FM9 on the
 same machine and voila, it is there again. Coincidentally my computer
 was rebuilt to Windows 7 (hard drive was failing) but I wouldn't expect
 it to matter since I opened both FM versions on the same machine.

Not sure what The space is there means. What matters is what's in Paragraph 
Designer. Is the Autonumber Format (on the Numbering tab) still correct, i.e., 
unchanged by the conversion?

Assuming it is, what about the numbering settings for the file? How do they 
compare with the same settings pre-conversion?

Here's a wild guess. If the file is one chapter in a book and normally gets its 
numbering from the book, when you open it standalone, the $chapnum variable 
usually retains the value it had the last time the book was updated. Maybe the 
conversion for some reason interferes with the ability to recall that previous 
value, and everything will be fine once the entire book is converted and 
updated. :-)


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111tel:303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372tel:303-903-6372
--








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Re: FrameMaker 10 disappearing text?

2011-06-16 Thread Mike Wickham

Adding to Jeff's response, here is where to report bugs:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Mike Wickham


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Re: FrameMaker 10 disappearing text?

2011-06-16 Thread Joy Kocar
Yes I did see Rick's post. Thanks Rick for your help!! I could feel the gray
hair popping out.

Luckily it is a simple fix. The chapter numbers have their own style and all
I had to do was to make Alignment = Left and kept Position = End of
Paragraph. The chapter number remains at the right margin.


Joy Kocar, EIT
Training Materials Lead Engineer
www.maptek.com




On Thu, Jun 16, 2011 at 3:02 PM, Jeff Coatsworth 
jeff.coatswo...@jonassoftware.com wrote:

 **
 You saw Rick's confirmation that this is an FM10 bug, right? I've reported
 it to Adobe  I urge you to also - the more people who do, makes the
 response more likely.

  --
 *From:* framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] *On Behalf Of *Joy Kocar
 *Sent:* Thursday, June 16, 2011 11:52 AM

 *To:* Combs, Richard
 *Cc:* framers@lists.frameusers.com
 *Subject:* Re: FrameMaker 10 disappearing text?

 That was hard to explain. I believe the number is there, I can select
 something but I cannot see it. This is happening for chapters in the two
 books I've checked.

 The FM10 version numbering and font settings are identical to the FM9
 version, as far as I can tell.

 I did try saving the FM10 version to MIF 10 format but the number is still
 invisible.

 Thanks for the ideas!


 Joy Kocar, EIT
 Training Materials Lead Engineer
 www.maptek.com




 On Thu, Jun 16, 2011 at 9:23 AM, Combs, Richard richard.co...@polycom.com
  wrote:

 Joy Kocar wrote:

  I just upgraded to FrameMaker 10. I open a file in FM10 and my chapter
  number does not appear. The space is there for it but I simply do not
  see it. I close the file without saving, then open it in FM9 on the
  same machine and voila, it is there again. Coincidentally my computer
  was rebuilt to Windows 7 (hard drive was failing) but I wouldn't expect
  it to matter since I opened both FM versions on the same machine.

 Not sure what The space is there means. What matters is what's in
 Paragraph Designer. Is the Autonumber Format (on the Numbering tab) still
 correct, i.e., unchanged by the conversion?

 Assuming it is, what about the numbering settings for the file? How do
 they compare with the same settings pre-conversion?

 Here's a wild guess. If the file is one chapter in a book and normally
 gets its numbering from the book, when you open it standalone, the
 $chapnum variable usually retains the value it had the last time the book
 was updated. Maybe the conversion for some reason interferes with the
 ability to recall that previous value, and everything will be fine once the
 entire book is converted and updated. :-)


 Richard G. Combs
 Senior Technical Writer
 Polycom, Inc.
 richardDOTcombs AT polycomDOTcom
 303-223-5111
 --
 rgcombs AT gmailDOTcom
 303-903-6372
 --









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