RE: OT: online help with automatic updates
Can Flare do AIR Help? It has something similar with its locally installed help. From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jon Harvey Sent: Friday, April 15, 2011 4:25 PM To: Frame Users Subject: OT: online help with automatic updates Hi All, Does anyone know what is involved with creating Help that is available to a user when they are offline but is automatically updated (or notifies the user that updates are available) when the user is online? We're using Flare in a Windows environment. Jon Harvey Manager, Desktop & Enterprise Documentation CambridgeSoft Corporation 100 CambridgePark Drive Cambridge, MA 02140 (617) 588-9354 ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: online help with automatic updates
Other than developing this system yourself, the only off-the-shelf system I know of that does this is Adobe's AIR Help. Flare does offer a "WebHelp AIR" output option .. not sure if they have hooked up the auto-update functionality though (I'm thinking not .. but it might be possible to hack it to work). RoboHelp's AIR Help offers this functionality out of the box, and you can also home brew it by developing your own custom AIR Help. For more info on this .. http://leximation.com/airhelp/ Cheers, ...scott Jon Harvey wrote: Hi All, Does anyone know what is involved with creating Help that is available to a user when they are offline but is automatically updated (or notifies the user that updates are available) when the user is online? We’re using Flare in a Windows environment. //Jon Harvey// //Manager, Desktop & Enterprise Documentation// //CambridgeSoft Corporation// //100 CambridgePark Drive// //Cambridge, MA 02140// //(617) 588-9354// ___ You are currently subscribed to framers as s...@leximation.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/sp10%40leximation.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: online help with automatic updates
You'd need a phone home script installed with the Help. Many companies block this type of unauthorized communication. Of course you could add a "check for updates" prompt or link that would go out and compare version numbers between installed Help and the latest available Help. Your product installation engineer (or lead developer if you don't have a dedicated installer tech - I recommend it) should be able to help you with this. On Fri, Apr 15, 2011 at 4:25 PM, Jon Harvey wrote: > Hi All, > > > > Does anyone know what is involved with creating Help that is available to a > user when they are offline but is automatically updated (or notifies the > user that updates are available) when the user is online? We’re using Flare > in a Windows environment. > > > > > > Jon Harvey > > Manager, Desktop & Enterprise Documentation > > CambridgeSoft Corporation > > 100 CambridgePark Drive > > Cambridge, MA 02140 > > (617) 588-9354 > > > > ___ > > > You are currently subscribed to framers as techcommd...@gmail.com. > > Send list messages to framers@lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscr...@lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/techcommdood%40gmail.com > > Send administrative questions to listad...@frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > -- Bill Swallow Twitter: @techcommdood Blog: http://techcommdood.com LinkedIn: http://www.linkedin.com/in/techcommdood ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
