Re: [Framers] Acrobat DC and ... (don't laugh)

2016-01-13 Thread Simon BUCH 

Hello Lea [and FrameUsers]

Adobe FrameMaker 8, on Windows 8?
I think FM8 was only QA verified by Adobe on [32 bit] Windows 2000, XP, 
and Vista.

Which Acrobat Distiller was installed?   Was FrameMaker installed first?


Do any of the PDFs include transparency?
Does the workstation have a Microsoft "Security" suite installed?
such as ForeFront Security? Windows Defender AntiVirus?

I have seen multiple instances where the Microsoft suite of anti-virus 
products is rather aggressive and fails to allow Adobe Acrobat to 
distill any output that contains transparency areas in PDF documents.  
My solution was easy.  Add an exception to the AntiVirus suite to not 
scan any processes named AcroDist.exe.  One of my customer's IT 
departments didn't like this workaround, so I recommended that they 
change their antivirus suite.  They quickly adopted the workaround.


Regards
// Simon BUCH


On 12/01/2016 22:19, Lea Rush wrote:


Hi,

I’ve run into odd behavior since installing Acrobat DC. For various 
reasons, I have DC and Framemaker 8 that I’m trying to make work 
together. Save as PDF works fine, and blessedly has the Bookmarks I 
need. However, when I try to print to PDF, I get all the printing 
progress bars, but the PDF itself never shows up. (I have Prompt for 
Filename enabled, and I never get the prompt.)


It’s not a deal-breaker since Save As does what I need. I’m just 
curious whether I’ve done something wrong or if I’m expecting too much 
from softwares about a decade apart.


Frame 8.0 p277

Acrobat DC 2015.006.30097

Windows 8.1

8 GB RAM

Thanks,

Lea

Lea Rush
/Software and Documentation Specialist/
Astoria-Pacific
www.astoria-pacific.com _
_P: 800-536-3111, +1-503-657-3010

Please consider the environment before printing this 
email.*`·.¸¸.·´¯`·.¸.·´¯`·...¸ ><º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><º>*


NOTICE OF CONFIDENTIALITY

This communication is from Astoria-Pacific and is intended to be 
confidential and solely for the use of the persons or entities 
addressed above.  If you are not an intended recipient, be aware that 
the information contained herein may be protected from unauthorized 
use by privilege or law, and any copying, distribution, disclosure, or 
other use of this information is prohibited.  If you have received 
this communication in error, please contact the sender by return email 
or telephone (503) 657-3010 immediately, and delete or destroy all 
copies.  Thank you for your cooperation.




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Re: [Framers] Acrobat DC and ... (don't laugh)

2016-01-13 Thread Caroline Tabach 
How about trying "Print to File" and then double-clicking the postscript file?


Caroline Tabach
Technical/Marcom Writer
Tel: +972-077-7745-042| carol...@radcom.com<mailto:carol...@radcom.com> | 
www.radcom.com<http://www.radcom.com/>
[RADCOM_Logo_Radically_email]<http://www.radcom.com/>

From: Framers [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lea 
Rush
Sent: Wednesday, January 13, 2016 00:19
To: framers@lists.frameusers.com
Subject: [Framers] Acrobat DC and ... (don't laugh)

Hi,

I've run into odd behavior since installing Acrobat DC. For various reasons, I 
have DC and Framemaker 8 that I'm trying to make work together. Save as PDF 
works fine, and blessedly has the Bookmarks I need. However, when I try to 
print to PDF, I get all the printing progress bars, but the PDF itself never 
shows up. (I have Prompt for Filename enabled, and I never get the prompt.)

It's not a deal-breaker since Save As does what I need. I'm just curious 
whether I've done something wrong or if I'm expecting too much from softwares 
about a decade apart.

Frame 8.0 p277
Acrobat DC 2015.006.30097
Windows 8.1
8 GB RAM

Thanks,
Lea

Lea Rush
Software and Documentation Specialist
Astoria-Pacific
www.astoria-pacific.com<http://www.astoria-pacific.com/>
P: 800-536-3111, +1-503-657-3010

Please consider the environment before printing this email. 
`·.¸¸.·´¯`·.¸.·´¯`·...¸ ><º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><º>

NOTICE OF CONFIDENTIALITY

This communication is from Astoria-Pacific and is intended to be confidential 
and solely for the use of the persons or entities addressed above.  If you are 
not an intended recipient, be aware that the information contained herein may 
be protected from unauthorized use by privilege or law, and any copying, 
distribution, disclosure, or other use of this information is prohibited.  If 
you have received this communication in error, please contact the sender by 
return email or telephone (503) 657-3010 immediately, and delete or destroy all 
copies.  Thank you for your cooperation.

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Re: [Framers] Acrobat DC and ... (don't laugh)

2016-01-13 Thread Lea Rush 
Hi Caroline,

Thanks for the thought. I get a *.ps, but it doesn't contain the bookmarks. 
Piffle.

Thanks anyway,
Lea

Lea Rush
Software and Documentation Specialist
Astoria-Pacific
www.astoria-pacific.com<http://www.astoria-pacific.com/>
P: 800-536-3111, +1-503-657-3010

Please consider the environment before printing this email. 
`·.¸¸.·´¯`·.¸.·´¯`·...¸ ><º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><º>

NOTICE OF CONFIDENTIALITY

This communication is from Astoria-Pacific and is intended to be confidential 
and solely for the use of the persons or entities addressed above.  If you are 
not an intended recipient, be aware that the information contained herein may 
be protected from unauthorized use by privilege or law, and any copying, 
distribution, disclosure, or other use of this information is prohibited.  If 
you have received this communication in error, please contact the sender by 
return email or telephone (503) 657-3010 immediately, and delete or destroy all 
copies.  Thank you for your cooperation.

From: Caroline Tabach [mailto:carol...@radcom.com]
Sent: January 13, 2016 12:33 AM
To: Lea Rush; framers@lists.frameusers.com
Subject: RE: Acrobat DC and ... (don't laugh)

How about trying "Print to File" and then double-clicking the postscript file?


Caroline Tabach
Technical/Marcom Writer
Tel: +972-077-7745-042| carol...@radcom.com<mailto:carol...@radcom.com> | 
www.radcom.com<http://www.radcom.com/>
[RADCOM_Logo_Radically_email]<http://www.radcom.com/>

From: Framers [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lea 
Rush
Sent: Wednesday, January 13, 2016 00:19
To: framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: [Framers] Acrobat DC and ... (don't laugh)

Hi,

I've run into odd behavior since installing Acrobat DC. For various reasons, I 
have DC and Framemaker 8 that I'm trying to make work together. Save as PDF 
works fine, and blessedly has the Bookmarks I need. However, when I try to 
print to PDF, I get all the printing progress bars, but the PDF itself never 
shows up. (I have Prompt for Filename enabled, and I never get the prompt.)

It's not a deal-breaker since Save As does what I need. I'm just curious 
whether I've done something wrong or if I'm expecting too much from softwares 
about a decade apart.

Frame 8.0 p277
Acrobat DC 2015.006.30097
Windows 8.1
8 GB RAM

Thanks,
Lea

Lea Rush
Software and Documentation Specialist
Astoria-Pacific
www.astoria-pacific.com<http://www.astoria-pacific.com/>
P: 800-536-3111, +1-503-657-3010

Please consider the environment before printing this email. 
`·.¸¸.·´¯`·.¸.·´¯`·...¸ ><º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><º>

NOTICE OF CONFIDENTIALITY

This communication is from Astoria-Pacific and is intended to be confidential 
and solely for the use of the persons or entities addressed above.  If you are 
not an intended recipient, be aware that the information contained herein may 
be protected from unauthorized use by privilege or law, and any copying, 
distribution, disclosure, or other use of this information is prohibited.  If 
you have received this communication in error, please contact the sender by 
return email or telephone (503) 657-3010 immediately, and delete or destroy all 
copies.  Thank you for your cooperation.

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Re: [Framers] Acrobat DC and ... (don't laugh)

2016-01-13 Thread Rick Quatro 
Did you click the Generate Acrobat Data checkbox? Are you using the Adobe
PDF Printer?

 

From: Framers [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lea
Rush
Sent: Wednesday, January 13, 2016 12:52 PM
To: framers@lists.frameusers.com
Subject: Re: [Framers] Acrobat DC and ... (don't laugh)

 

Hi Caroline,

 

Thanks for the thought. I get a *.ps, but it doesn’t contain the bookmarks.
Piffle.

 

Thanks anyway,

Lea

 

Lea Rush 
Software and Documentation Specialist 
Astoria-Pacific
 <http://www.astoria-pacific.com/> www.astoria-pacific.com
P: 800-536-3111, +1-503-657-3010

 

Please consider the environment before printing this email.
`·.¸¸.·´¯`·.¸.·´¯`·...¸ ><º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><º>
 
NOTICE OF CONFIDENTIALITY
 
This communication is from Astoria-Pacific and is intended to be
confidential and solely for the use of the persons or entities addressed
above.  If you are not an intended recipient, be aware that the information
contained herein may be protected from unauthorized use by privilege or law,
and any copying, distribution, disclosure, or other use of this information
is prohibited.  If you have received this communication in error, please
contact the sender by return email or telephone (503) 657-3010 immediately,
and delete or destroy all copies.  Thank you for your cooperation. 

 

From: Caroline Tabach [mailto:carol...@radcom.com] 
Sent: January 13, 2016 12:33 AM
To: Lea Rush; framers@lists.frameusers.com
Subject: RE: Acrobat DC and ... (don't laugh)

 

How about trying “Print to File” and then double-clicking the postscript
file?

 

 

Caroline Tabach

Technical/Marcom Writer

Tel: +972-077-7745-042| carol...@radcom.com |  <http://www.radcom.com/>
www.radcom.com

 <http://www.radcom.com/> RADCOM_Logo_Radically_email

 

From: Framers [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lea
Rush
Sent: Wednesday, January 13, 2016 00:19
To: framers@lists.frameusers.com
Subject: [Framers] Acrobat DC and ... (don't laugh)

 

Hi,

 

I’ve run into odd behavior since installing Acrobat DC. For various reasons,
I have DC and Framemaker 8 that I’m trying to make work together. Save as
PDF works fine, and blessedly has the Bookmarks I need. However, when I try
to print to PDF, I get all the printing progress bars, but the PDF itself
never shows up. (I have Prompt for Filename enabled, and I never get the
prompt.)

 

It’s not a deal-breaker since Save As does what I need. I’m just curious
whether I’ve done something wrong or if I’m expecting too much from
softwares about a decade apart.

 

Frame 8.0 p277

Acrobat DC 2015.006.30097

Windows 8.1

8 GB RAM

 

Thanks,

Lea

 

Lea Rush 
Software and Documentation Specialist 
Astoria-Pacific
www.astoria-pacific.com <http://www.astoria-pacific.com/> 
P: 800-536-3111, +1-503-657-3010

 

Please consider the environment before printing this email.
`·.¸¸.·´¯`·.¸.·´¯`·...¸ ><º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><º>
 
NOTICE OF CONFIDENTIALITY
 
This communication is from Astoria-Pacific and is intended to be
confidential and solely for the use of the persons or entities addressed
above.  If you are not an intended recipient, be aware that the information
contained herein may be protected from unauthorized use by privilege or law,
and any copying, distribution, disclosure, or other use of this information
is prohibited.  If you have received this communication in error, please
contact the sender by return email or telephone (503) 657-3010 immediately,
and delete or destroy all copies.  Thank you for your cooperation. 

 

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Re: [Framers] Acrobat DC and ... (don't laugh)

2016-01-13 Thread Carol J. Elkins 
Lea, when you printed to file, did you remember to put a check in the 
"Generate Acrobat Data" box? Also, are you invoking the print command 
from the file or from the book? If the print settings are different 
in the file versus the book, then the PDF output can be different.


Carol

At 10:52 AM 1/13/2016, you wrote:
Thanks for the thought. I get a *.ps, but it doesn't contain the 
bookmarks. Piffle.



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[Framers] Acrobat DC and ... (don't laugh)

2016-01-12 Thread Lea Rush 
Hi,

I've run into odd behavior since installing Acrobat DC. For various reasons, I 
have DC and Framemaker 8 that I'm trying to make work together. Save as PDF 
works fine, and blessedly has the Bookmarks I need. However, when I try to 
print to PDF, I get all the printing progress bars, but the PDF itself never 
shows up. (I have Prompt for Filename enabled, and I never get the prompt.)

It's not a deal-breaker since Save As does what I need. I'm just curious 
whether I've done something wrong or if I'm expecting too much from softwares 
about a decade apart.

Frame 8.0 p277
Acrobat DC 2015.006.30097
Windows 8.1
8 GB RAM

Thanks,
Lea

Lea Rush
Software and Documentation Specialist
Astoria-Pacific
www.astoria-pacific.com
P: 800-536-3111, +1-503-657-3010

Please consider the environment before printing this email. 
`·.¸¸.·´¯`·.¸.·´¯`·...¸ ><º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><º>

NOTICE OF CONFIDENTIALITY

This communication is from Astoria-Pacific and is intended to be confidential 
and solely for the use of the persons or entities addressed above.  If you are 
not an intended recipient, be aware that the information contained herein may 
be protected from unauthorized use by privilege or law, and any copying, 
distribution, disclosure, or other use of this information is prohibited.  If 
you have received this communication in error, please contact the sender by 
return email or telephone (503) 657-3010 immediately, and delete or destroy all 
copies.  Thank you for your cooperation.

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