RE: Converting FrameMaker Marker tags with Acrobat
Hi Denise, They FM hypertext dialog box gives the wrong information for setting up a hypertext link for email. It should be:message URL mailto:n...@company.com Best, Diane (with credit to Jeremy Griffith at Omni Systems for pointing that out on January 1) -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com]on Behalf Of Denise L. Moss-Fritch Sent: Wednesday, January 07, 2009 7:46 AM To: 'Art Campbell' Cc: framers@lists.frameusers.com Subject: RE: Converting FrameMaker Marker tags with Acrobat Art, The syntax works fine as: message url brachyh...@varian.com with Acrobat converting the complete address as an active email link. When the syntax includes support- as follows: Message url support-ameri...@varian.com Acrobat converts the link to ameri...@varian.com, dropping the support- portion of the address. Best, Denise L. Moss-Fritch -Original Message- From: Art Campbell [mailto:art.campb...@gmail.com] Sent: Wednesday, January 07, 2009 7:29 AM To: Denise L. Moss-Fritch Cc: framers@lists.frameusers.com Subject: Re: Converting FrameMaker Marker tags with Acrobat Is your product string a Frame variable, or literal text with brackets, or something else? Do the hypertext links work in Frame? Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch d.mossfri...@comcast.net wrote: We have run into a problem with Acrobat (v8.x) converting only part of FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for support information. In that text insert is a list of several email addresses for support of various products. A Hypertext tag was inserted for each email address to convert those addresses in Acrobat so the addresses are active links. The Hypertext dialog in FrameMaker identifies Message Client as the Command, with message url email address as the Syntax message clientname parameters. All email addresses that are single words before @ convert fine. However, those email addresses that use support-product@ drop the support- portion of the address. How can we include the support- portion of the address when converting to Acrobat Thanks. Best, Denise L. Moss-Fritch Lead Technical Writer Varian Medical Systems ___ You are currently subscribed to Framers as art.campb...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as dgcal...@earthlink.net. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Converting FrameMaker Marker tags with Acrobat
Thanks Diane. Our Munich, Germany office sent me an email with the same correction. They found the problem Wednesday (their time) and worked on a solution Thursday (again, their time). Our support text inserts are now correct. Best, Denise -- Original message -- From: Diane Gaskill dgcal...@earthlink.net Hi Denise, They FM hypertext dialog box gives the wrong information for setting up a hypertext link for email. It should be: message URL mailto:n...@company.com Best, Diane (with credit to Jeremy Griffith at Omni Systems for pointing that out on January 1) -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com]on Behalf Of Denise L. Moss-Fritch Sent: Wednesday, January 07, 2009 7:46 AM To: 'Art Campbell' Cc: framers@lists.frameusers.com Subject: RE: Converting FrameMaker Marker tags with Acrobat Art, The syntax works fine as: message url brachyh...@varian.com with Acrobat converting the complete address as an active email link. When the syntax includes support- as follows: Message url support-ameri...@varian.com Acrobat converts the link to ameri...@varian.com, dropping the support- portion of the address. Best, Denise L. Moss-Fritch -Original Message- From: Art Campbell [mailto:art.campb...@gmail.com] Sent: Wednesday, January 07, 2009 7:29 AM To: Denise L. Moss-Fritch Cc: framers@lists.frameusers.com Subject: Re: Converting FrameMaker Marker tags with Acrobat Is your string a Frame variable, or literal text with brackets, or something else? Do the hypertext links work in Frame? Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch wrote: We have run into a problem with Acrobat (v8.x) converting only part of FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for support information. In that text insert is a list of several email addresses for support of various products. A Hypertext tag was inserted for each email address to convert those addresses in Acrobat so the addresses are active links. The Hypertext dialog in FrameMaker identifies Message Client as the Command, with message url as the Syntax message clientname parameters. All email addresses that are single words before @ convert fine. However, those email addresses that use support-@ drop the support- portion of the address. How can we include the support- portion of the address when converting to Acrobat Thanks. Best, Denise L. Moss-Fritch Lead Technical Writer Varian Medical Systems ___ You are currently subscribed to Framers as art.campb...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as dgcal...@earthlink.net. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Converting FrameMaker Marker tags with Acrobat
Thanks Diane. Our Munich, Germany office sent me an email with the same correction. They found the problem Wednesday (their time) and worked on a solution Thursday (again, their time). Our support text inserts are now correct. Best, Denise -- Original message -- From: "Diane Gaskill" <dgcal...@earthlink.net> > Hi Denise, > > They FM hypertext dialog box gives the wrong information for setting up a > hypertext link for email. > It should be: message URL mailto:name at company.com > > Best, > Diane > > (with credit to Jeremy Griffith at Omni Systems for pointing that out on > January 1) > > -Original Message- > From: framers-bounces at lists.frameusers.com > [mailto:framers-bounces at lists.frameusers.com]On Behalf Of Denise L. > Moss-Fritch > Sent: Wednesday, January 07, 2009 7:46 AM > To: 'Art Campbell' > Cc: framers at lists.frameusers.com > Subject: RE: Converting FrameMaker Marker tags with Acrobat > > > Art, > > The syntax works fine as: > > message url brachyhelp at varian.com > > with Acrobat converting the complete address as an active email link. > > When the syntax includes support- as follows: > > Message url support-americas at varian.com > > Acrobat converts the link to americas at varian.com, dropping the support- > portion of the address. > > Best, > > Denise L. Moss-Fritch > > -Original Message- > From: Art Campbell [mailto:art.campbell at gmail.com] > Sent: Wednesday, January 07, 2009 7:29 AM > To: Denise L. Moss-Fritch > Cc: framers at lists.frameusers.com > Subject: Re: Converting FrameMaker Marker tags with Acrobat > > Is your string a Frame variable, or literal text with > brackets, or something else? > Do the hypertext links work in Frame? > > Art > > Art Campbell > art.campbell at gmail.com > "... In my opinion, there's nothing in this world beats a '52 > Vincent and a redheaded girl." -- Richard Thompson > No disclaimers apply. > DoD 358 > > > > On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch > wrote: > > We have run into a problem with Acrobat (v8.x) converting only part of > > FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for > > support information. In that text insert is a list of several email > > addresses for support of various products. A Hypertext tag was inserted > for > > each email address to convert those addresses in Acrobat so the addresses > > are active links. > > > > > > > > The Hypertext dialog in FrameMaker identifies Message Client as the > Command, > > with message url as the Syntax message clientname > > parameters. All email addresses that are single words before @ convert > fine. > > However, those email addresses that use support-@ drop the > support- > > portion of the address. > > > > > > > > How can we include the support- portion of the address when converting to > > Acrobat Thanks. > > > > > > > > Best, > > > > > > > > Denise L. Moss-Fritch > > > > Lead Technical Writer > > > > Varian Medical Systems > > > > ___ > > > > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > > > Send list messages to framers at lists.frameusers.com. > > > > To unsubscribe send a blank email to > > framers-unsubscribe at lists.frameusers.com > > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > > > Send administrative questions to listadmin at frameusers.com. Visit > > http://www.frameusers.com/ for more resources and info. > > > > ___ > > > You are currently subscribed to Framers as dgcaller at earthlink.net. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
Re: Converting FrameMaker Marker tags with Acrobat
Denise, You wrote: We have run into a problem with Acrobat (v8.x) converting only part of FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for support information. In that text insert is a list of several email addresses for support of various products. A Hypertext tag was inserted for each email address to convert those addresses in Acrobat so the addresses are active links. The Hypertext dialog in FrameMaker identifies Message Client as the Command, with message url email address as the Syntax message clientname parameters. All email addresses that are single words before @ convert fine. However, those email addresses that use support-product@ drop the support- portion of the address. How can we include the support- portion of the address when converting to Acrobat Thanks. The problematic e-mail links are not real links in Acrobat; the activity you see is related to the Automatically detect URLs from text preference (Edit Preferences, General; in Acrobat/Reader 8+: Create Links from URLs). Acrobat's interpretation of text-based web addresses is problematic when the URL is split between lines, or when the underlying text is not recognized properly. In Acrobat/Reader *7*, in the case of e-mail addresses, the presence of characters such as dash, dot or underscore indeed causes a problem in the interpretation (so a...@company.com or a...@company.com are interpreted as b...@company.com). This truncation problem should not be encountered, however, in Acrobat/Reader 8 and 9, where the bug is fixed. In any case, the hypertext syntax to use is: message URL mailto:address (if URL is lower-case, no real link is generated). Shlomo Perets MicroType * http://www.microtype.com FrameMaker training consulting * FM-to-Acrobat TimeSavers Improve Your FrameMaker Skills live web-based training sessions ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Converting FrameMaker Marker tags with Acrobat
We have run into a problem with Acrobat (v8.x) converting only part of FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for support information. In that text insert is a list of several email addresses for support of various products. A Hypertext tag was inserted for each email address to convert those addresses in Acrobat so the addresses are active links. The Hypertext dialog in FrameMaker identifies Message Client as the Command, with message url as the Syntax message clientname parameters. All email addresses that are single words before @ convert fine. However, those email addresses that use support-@ drop the support- portion of the address. How can we include the support- portion of the address when converting to Acrobat Thanks. Best, Denise L. Moss-Fritch Lead Technical Writer Varian Medical Systems
Converting FrameMaker Marker tags with Acrobat
Is your string a Frame variable, or literal text with brackets, or something else? Do the hypertext links work in Frame? Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch wrote: > We have run into a problem with Acrobat (v8.x) converting only part of > FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for > support information. In that text insert is a list of several email > addresses for support of various products. A Hypertext tag was inserted for > each email address to convert those addresses in Acrobat so the addresses > are active links. > > > > The Hypertext dialog in FrameMaker identifies Message Client as the Command, > with message url as the Syntax message clientname > parameters. All email addresses that are single words before @ convert fine. > However, those email addresses that use support-@ drop the support- > portion of the address. > > > > How can we include the support- portion of the address when converting to > Acrobat Thanks. > > > > Best, > > > > Denise L. Moss-Fritch > > Lead Technical Writer > > Varian Medical Systems > > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
Converting FrameMaker Marker tags with Acrobat
Art, The syntax works fine as: message url brachyhelp at varian.com with Acrobat converting the complete address as an active email link. When the syntax includes support- as follows: Message url support-americas at varian.com Acrobat converts the link to americas at varian.com, dropping the support- portion of the address. Best, Denise L. Moss-Fritch -Original Message- From: Art Campbell [mailto:art.campb...@gmail.com] Sent: Wednesday, January 07, 2009 7:29 AM To: Denise L. Moss-Fritch Cc: framers at lists.frameusers.com Subject: Re: Converting FrameMaker Marker tags with Acrobat Is your string a Frame variable, or literal text with brackets, or something else? Do the hypertext links work in Frame? Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch wrote: > We have run into a problem with Acrobat (v8.x) converting only part of > FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for > support information. In that text insert is a list of several email > addresses for support of various products. A Hypertext tag was inserted for > each email address to convert those addresses in Acrobat so the addresses > are active links. > > > > The Hypertext dialog in FrameMaker identifies Message Client as the Command, > with message url as the Syntax message clientname > parameters. All email addresses that are single words before @ convert fine. > However, those email addresses that use support-@ drop the support- > portion of the address. > > > > How can we include the support- portion of the address when converting to > Acrobat Thanks. > > > > Best, > > > > Denise L. Moss-Fritch > > Lead Technical Writer > > Varian Medical Systems > > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
Converting FrameMaker Marker tags with Acrobat
Denise, Have you tried adding mailto:? ? message url support-americas at varian.com ? to ? message url mailto:support-americas at varian.com --- On Wed, 1/7/09, Denise L. Moss-Fritch wrote: From: Denise L. Moss-Fritch <d.mossfri...@comcast.net> Subject: RE: Converting FrameMaker Marker tags with Acrobat To: "'Art Campbell'" Cc: framers at lists.frameusers.com Date: Wednesday, January 7, 2009, 9:45 AM Art, The syntax works fine as: message url brachyhelp at varian.com with Acrobat converting the complete address as an active email link. When the syntax includes support- as follows: Message url support-americas at varian.com Acrobat converts the link to americas at varian.com, dropping the support- portion of the address. Best, Denise L. Moss-Fritch -Original Message- From: Art Campbell [mailto:art.campb...@gmail.com] Sent: Wednesday, January 07, 2009 7:29 AM To: Denise L. Moss-Fritch Cc: framers at lists.frameusers.com Subject: Re: Converting FrameMaker Marker tags with Acrobat Is your string a Frame variable, or literal text with brackets, or something else? Do the hypertext links work in Frame? Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch wrote: > We have run into a problem with Acrobat (v8.x) converting only part of > FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for > support information. In that text insert is a list of several email > addresses for support of various products. A Hypertext tag was inserted for > each email address to convert those addresses in Acrobat so the addresses > are active links. > > > > The Hypertext dialog in FrameMaker identifies Message Client as the Command, > with message url as the Syntax message clientname > parameters. All email addresses that are single words before @ convert fine. > However, those email addresses that use support-@ drop the support- > portion of the address. > > > > How can we include the support- portion of the address when converting to > Acrobat Thanks. > > > > Best, > > > > Denise L. Moss-Fritch > > Lead Technical Writer > > Varian Medical Systems > > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > ___ You are currently subscribed to Framers as dspreadb at yahoo.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Converting FrameMaker Marker tags with Acrobat
Denise L. Moss-Fritch wrote: > We have run into a problem with Acrobat (v8.x) converting only part of > FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for > support information. In that text insert is a list of several email > addresses for support of various products. A Hypertext tag was inserted for > each email address to convert those addresses in Acrobat so the addresses > are active links. > > > > The Hypertext dialog in FrameMaker identifies Message Client as the Command, > with message url as the Syntax message clientname > parameters. All email addresses that are single words before @ convert fine. > However, those email addresses that use support-@ drop the support- > portion of the address. > > > > How can we include the support- portion of the address when converting to > Acrobat Thanks. > Try using %2D in place of the hyphen (the same way you would use %20 to indicate a space in a URL). HTH, -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited Toronto, ON, Canada +1 (416) 491-7340 x 325 srogers phoenix-geophysics com "A man's screech should exceed his rasp, or what's a violin for?" --another Rogers Original
