Re: FM9 suggestions - why it keeps locking up

2010-10-14 Thread Shmuel Wolfson 
 I had problems with Frame shutting often when I had several pods 
combined into one, especially the conditional text pod. I separated most 
of them and it's been much better.


Regards,
Shmuel Wolfson
Technical Writer
052-763-7133


On 14-Oct-10 4:40 AM, Mary Holder wrote:

Hello Framers,



I am running FM9 on a laptop AND on a PC, both with Windows7.



FM9 works fine (98% of the time) on the laptop, but I cannot get it to run
more than 30 minutes on my PC without having to exit and restart FrameMaker.
Frustrated does not begin to describe my feeling!



The most common reason to exit is that the designers no longer work. I can
apply a style and apply and apply, and it doesn't take. I cannot see my
formatting, so I cannot continue. This is true for all of the designers.
(This is only true on the PC.)



Another thing it does is just stop responding. I look at Task Manager and it
says FM is running, but it does not respond to keyboard or mouse commands.
Also, just tonight, the document I was working on went completely black. A
few headings came back up, but that was it. I had to close FM using the Task
Manger.



I just reopened the document that died, and none of my changes were saved,
nor was an auto file created.



Does any of this make any sense at all? I usually have Internet radio
playing and Outlook in the background, but according to Task Manager I've
got plenty of resources.



Why would it work on the laptop, but not the PC? I'm just about to trash it
and go back to FM8! Please help.



Thanks,



Mary Holder

Owner, The Roving TechWriter

http://www.therovingtechwriter.comhttp://www.therovingtechwriter.com/



















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FM9 suggestions - why it keeps locking up

2010-10-14 Thread Shmuel Wolfson 
  I had problems with Frame shutting often when I had several pods 
combined into one, especially the conditional text pod. I separated most 
of them and it's been much better.

Regards,
Shmuel Wolfson
Technical Writer
052-763-7133


On 14-Oct-10 4:40 AM, Mary Holder wrote:
> Hello Framers,
>
>
>
> I am running FM9 on a laptop AND on a PC, both with Windows7.
>
>
>
> FM9 works fine (98% of the time) on the laptop, but I cannot get it to run
> more than 30 minutes on my PC without having to exit and restart FrameMaker.
> Frustrated does not begin to describe my feeling!
>
>
>
> The most common reason to exit is that the designers no longer work. I can
> apply a style and apply and apply, and it doesn't take. I cannot see my
> formatting, so I cannot continue. This is true for all of the designers.
> (This is only true on the PC.)
>
>
>
> Another thing it does is just stop responding. I look at Task Manager and it
> says FM is running, but it does not respond to keyboard or mouse commands.
> Also, just tonight, the document I was working on went completely black. A
> few headings came back up, but that was it. I had to close FM using the Task
> Manger.
>
>
>
> I just reopened the document that died, and none of my changes were saved,
> nor was an auto file created.
>
>
>
> Does any of this make any sense at all? I usually have Internet radio
> playing and Outlook in the background, but according to Task Manager I've
> got plenty of resources.
>
>
>
> Why would it work on the laptop, but not the PC? I'm just about to trash it
> and go back to FM8! Please help.
>
>
>
> Thanks,
>
>
>
> Mary Holder
>
> Owner, The Roving TechWriter
>
> http://www.therovingtechwriter.com
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as shmuelw1 at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

FM9 suggestions - why it keeps locking up

2010-10-14 Thread Art Campbell 
Mary,

Without knowing the environment details such as FM patch level, OS,
RAM, amount of free disk space, whether the files (or graphics) are on
a network server, and the AV program, it's really hard to
trouble-shoot long distance.

Check the patch levels right away... that's the obvious place to
start. About > Help > the p number

My firsts thought on the PC  vs. laptop would be that either you don't
have much RAM in the desktop, OR you're opening the working files over
a network and something is slowing that down enough that FM is timing
out waiting. Could be the network itself, if the AV program is
inspecting every file that opens, or that there are errors or warning
boxes being displayed on certain files.

You could check this by copying the files to the desktop PC and seeing
what happens then. You could also save them out as MIF, open those and
save them back as .fm files to clean up any errors in the files.

Art

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Wed, Oct 13, 2010 at 10:40 PM, Mary Holder  wrote:
> Hello Framers,
>
>
>
> I am running FM9 on a laptop AND on a PC, both with Windows7.
>
>
>
> FM9 works fine (98% of the time) on the laptop, but I cannot get it to run
> more than 30 minutes on my PC without having to exit and restart FrameMaker.
> Frustrated does not begin to describe my feeling!
>
>
>
> The most common reason to exit is that the designers no longer work. I can
> apply a style and apply and apply, and it doesn't take. I cannot see my
> formatting, so I cannot continue. This is true for all of the designers.
> (This is only true on the PC.)
>
>
>
> Another thing it does is just stop responding. I look at Task Manager and it
> says FM is running, but it does not respond to keyboard or mouse commands.
> Also, just tonight, the document I was working on went completely black. A
> few headings came back up, but that was it. I had to close FM using the Task
> Manger.
>
>
>
> I just reopened the document that died, and none of my changes were saved,
> nor was an auto file created.
>
>
>
> Does any of this make any sense at all? I usually have Internet radio
> playing and Outlook in the background, but according to Task Manager I've
> got plenty of resources.
>
>
>
> Why would it work on the laptop, but not the PC? I'm just about to trash it
> and go back to FM8! Please help.
>
>
>
> Thanks,
>
>
>
> Mary Holder
>
> Owner, The Roving TechWriter
>
> http://www.therovingtechwriter.com 
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

FM9 suggestions - why it keeps locking up

2010-10-13 Thread Mary Holder 
Hello Framers,

 

I am running FM9 on a laptop AND on a PC, both with Windows7.

 

FM9 works fine (98% of the time) on the laptop, but I cannot get it to run
more than 30 minutes on my PC without having to exit and restart FrameMaker.
Frustrated does not begin to describe my feeling!

 

The most common reason to exit is that the designers no longer work. I can
apply a style and apply and apply, and it doesn't take. I cannot see my
formatting, so I cannot continue. This is true for all of the designers.
(This is only true on the PC.)

 

Another thing it does is just stop responding. I look at Task Manager and it
says FM is running, but it does not respond to keyboard or mouse commands.
Also, just tonight, the document I was working on went completely black. A
few headings came back up, but that was it. I had to close FM using the Task
Manger. 

 

I just reopened the document that died, and none of my changes were saved,
nor was an auto file created. 

 

Does any of this make any sense at all? I usually have Internet radio
playing and Outlook in the background, but according to Task Manager I've
got plenty of resources.

 

Why would it work on the laptop, but not the PC? I'm just about to trash it
and go back to FM8! Please help.

 

Thanks,

 

Mary Holder

Owner, The Roving TechWriter

http://www.therovingtechwriter.com http://www.therovingtechwriter.com/ 

 

 

 

 

 

 

 

 

 

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FM9 suggestions - why it keeps locking up

2010-10-13 Thread Mary Holder 
Hello Framers,



I am running FM9 on a laptop AND on a PC, both with Windows7.



FM9 works fine (98% of the time) on the laptop, but I cannot get it to run
more than 30 minutes on my PC without having to exit and restart FrameMaker.
Frustrated does not begin to describe my feeling!



The most common reason to exit is that the designers no longer work. I can
apply a style and apply and apply, and it doesn't take. I cannot see my
formatting, so I cannot continue. This is true for all of the designers.
(This is only true on the PC.)



Another thing it does is just stop responding. I look at Task Manager and it
says FM is running, but it does not respond to keyboard or mouse commands.
Also, just tonight, the document I was working on went completely black. A
few headings came back up, but that was it. I had to close FM using the Task
Manger. 



I just reopened the document that died, and none of my changes were saved,
nor was an auto file created. 



Does any of this make any sense at all? I usually have Internet radio
playing and Outlook in the background, but according to Task Manager I've
got plenty of resources.



Why would it work on the laptop, but not the PC? I'm just about to trash it
and go back to FM8! Please help.



Thanks,



Mary Holder

Owner, The Roving TechWriter

http://www.therovingtechwriter.com