FrameMaker 9 Recent File History Bug SOLVED

2009-03-23 Thread Mike Wickham
It turns out that the cudlog.dll plugin is responsible for breaking the 
recent file history list (File> History) in FrameMaker (structured interface 
only). It took a while to pin it down, but removing that files restores 
recent history functionality. I believe some of the other CudSpan plugins 
use the cudlog.dll file, so I'm guessing some of them may now be broken. I 
don't use them much, so I probably won't specifically test to see.

Mike Wickham

- Original Message - 
From: "Mike Wickham" 
To: "Frame Users" 
Sent: Thursday, March 19, 2009 5:39 PM
Subject: FrameMaker 9 Recent File History Bug


> Is anyone else seeing this? FrameMaker 9 no longer remembers a history of
> the recent files I've opened. Once I close FrameMaker, the recent file 
> list
> reverts to one that is a couple of weeks old. So File> History did work at
> some point. The same eight files are listed from a couple of weeks ago. I
> noticed this bug before the 9.01 update, but didn't have time to see if I
> could figure out the cause. I still can't figure it out. 
>
> Mike Wickham
>
>
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Re: FrameMaker 9 Recent File History Bug SOLVED

2009-03-23 Thread Mike Wickham
It turns out that the cudlog.dll plugin is responsible for breaking the 
recent file history list (File> History) in FrameMaker (structured interface 
only). It took a while to pin it down, but removing that files restores 
recent history functionality. I believe some of the other CudSpan plugins 
use the cudlog.dll file, so I'm guessing some of them may now be broken. I 
don't use them much, so I probably won't specifically test to see.

Mike Wickham

- Original Message - 
From: "Mike Wickham" 
To: "Frame Users" 
Sent: Thursday, March 19, 2009 5:39 PM
Subject: FrameMaker 9 Recent File History Bug


> Is anyone else seeing this? FrameMaker 9 no longer remembers a history of
> the recent files I've opened. Once I close FrameMaker, the recent file 
> list
> reverts to one that is a couple of weeks old. So File> History did work at
> some point. The same eight files are listed from a couple of weeks ago. I
> noticed this bug before the 9.01 update, but didn't have time to see if I
> could figure out the cause. I still can't figure it out. 
>
> Mike Wickham
>
>
> ___
>
>
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> http://www.frameusers.com/ for more resources and info.
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FrameMaker 9 Recent File History Bug

2009-03-20 Thread Megha Chaitanya
Hi Mike,

I am not able to reproduce the issue. When one closes FrameMaker, it updates 
the recent file information in maker.ini placed in user area. Pls. try the 
following:

1. Delete maker.ini from the user area.
2 .Launch FrameMaker. This will copy maker.ini from install directory to user 
area.
3. Open some files.
4. Close FrameMaker. (This should update the make.ini in user area with recent 
files visited)
5. Launch FrameMaker again.

Does this display the recent files? If not, pls. check the maker.ini of the 
user area. Did this have updated in step 4?

Regards,
Megha





FrameMaker 9 Recent File History Bug

2009-03-20 Thread Mike Wickham
Hi, Megha,

That didn't work. However, it lead me to a solution. Until recently, I have 
always used the unstructured interface. However, I recently watched one of 
the online FrameMaker 9 videos about the new FM9 interface and workspaces. 
In it,  the speaker (RJ Jacquez?) suggested choosing the structured 
interface, since the user loses nothing and the extra tools are available if 
needed. So I recently switched to structured interface. I had forgotten 
that.

I was reminded when, after deleting the maker.ini file in the user area as 
you suggested, FrameMaker again asked me to choose between the structured 
and unstructured interface. I chose structured interface. I opened 
FrameMaker, opened some files, and saw that they appeared (for now) in the 
recent file list. I closed FrameMaker. When I reloaded it, the recent file 
list had reverted to the previous one. The newly opened files were no longer 
listed. The problem remained.

So I switched back to the unstructured interface, and closed FrameMaker. I 
reloaded FrameMaker and opened some files. Then closed and reopened 
FrameMaker. Aha! The recent file list is now correct.

_So it appears this problem exists only with the structured interface._ As a 
test, I switched back to structured interface and the problem returned. So I 
am back to running unstructured interface, as that is really all I need.

Thanks for your help. I really appreciate that your team has been actively 
trying to squash bugs. The work you've all done on the new FrameMaker 9 has 
been impressive. I think you've made some really good and major improvements 
to a program that I've been using since version 6, and have found to be very 
capable and stable.

Mike Wickham

- Original Message - 
From: "Megha Chaitanya" 
To: 
Sent: Friday, March 20, 2009 8:43 AM
Subject: FrameMaker 9 Recent File History Bug


> Hi Mike,
>
> I am not able to reproduce the issue. When one closes FrameMaker, it 
> updates the recent file information in maker.ini placed in user area. Pls. 
> try the following:
>
> 1. Delete maker.ini from the user area.
> 2 .Launch FrameMaker. This will copy maker.ini from install directory to 
> user area.
> 3. Open some files.
> 4. Close FrameMaker. (This should update the make.ini in user area with 
> recent files visited)
> 5. Launch FrameMaker again.
>
> Does this display the recent files? If not, pls. check the maker.ini of 
> the user area. Did this have updated in step 4?
>
> Regards,
> Megha




Re: FrameMaker 9 Recent File History Bug

2009-03-20 Thread Mike Wickham
Hi, Megha,

That didn't work. However, it lead me to a solution. Until recently, I have 
always used the unstructured interface. However, I recently watched one of 
the online FrameMaker 9 videos about the new FM9 interface and workspaces. 
In it,  the speaker (RJ Jacquez?) suggested choosing the structured 
interface, since the user loses nothing and the extra tools are available if 
needed. So I recently switched to structured interface. I had forgotten 
that.

I was reminded when, after deleting the maker.ini file in the user area as 
you suggested, FrameMaker again asked me to choose between the structured 
and unstructured interface. I chose structured interface. I opened 
FrameMaker, opened some files, and saw that they appeared (for now) in the 
recent file list. I closed FrameMaker. When I reloaded it, the recent file 
list had reverted to the previous one. The newly opened files were no longer 
listed. The problem remained.

So I switched back to the unstructured interface, and closed FrameMaker. I 
reloaded FrameMaker and opened some files. Then closed and reopened 
FrameMaker. Aha! The recent file list is now correct.

_So it appears this problem exists only with the structured interface._ As a 
test, I switched back to structured interface and the problem returned. So I 
am back to running unstructured interface, as that is really all I need.

Thanks for your help. I really appreciate that your team has been actively 
trying to squash bugs. The work you've all done on the new FrameMaker 9 has 
been impressive. I think you've made some really good and major improvements 
to a program that I've been using since version 6, and have found to be very 
capable and stable.

Mike Wickham

- Original Message - 
From: "Megha Chaitanya" 
To: 
Sent: Friday, March 20, 2009 8:43 AM
Subject: FrameMaker 9 Recent File History Bug


> Hi Mike,
>
> I am not able to reproduce the issue. When one closes FrameMaker, it 
> updates the recent file information in maker.ini placed in user area. Pls. 
> try the following:
>
> 1. Delete maker.ini from the user area.
> 2 .Launch FrameMaker. This will copy maker.ini from install directory to 
> user area.
> 3. Open some files.
> 4. Close FrameMaker. (This should update the make.ini in user area with 
> recent files visited)
> 5. Launch FrameMaker again.
>
> Does this display the recent files? If not, pls. check the maker.ini of 
> the user area. Did this have updated in step 4?
>
> Regards,
> Megha


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FrameMaker 9 Recent File History Bug

2009-03-20 Thread Megha Chaitanya
Hi Mike,

I am not able to reproduce the issue. When one closes FrameMaker, it updates 
the recent file information in maker.ini placed in user area. Pls. try the 
following:

1. Delete maker.ini from the user area.
2 .Launch FrameMaker. This will copy maker.ini from install directory to user 
area.
3. Open some files.
4. Close FrameMaker. (This should update the make.ini in user area with recent 
files visited)
5. Launch FrameMaker again.

Does this display the recent files? If not, pls. check the maker.ini of the 
user area. Did this have updated in step 4?

Regards,
Megha



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FrameMaker 9 Recent File History Bug

2009-03-19 Thread Mike Wickham
Is anyone else seeing this? FrameMaker 9 no longer remembers a history of 
the recent files I've opened. Once I close FrameMaker, the recent file list 
reverts to one that is a couple of weeks old. So File> History did work at 
some point. The same eight files are listed from a couple of weeks ago. I 
noticed this bug before the 9.01 update, but didn't have time to see if I 
could figure out the cause. I still can't figure it out. 

Mike Wickham




FrameMaker 9 Recent File History Bug

2009-03-19 Thread Mike Wickham
Is anyone else seeing this? FrameMaker 9 no longer remembers a history of 
the recent files I've opened. Once I close FrameMaker, the recent file list 
reverts to one that is a couple of weeks old. So File> History did work at 
some point. The same eight files are listed from a couple of weeks ago. I 
noticed this bug before the 9.01 update, but didn't have time to see if I 
could figure out the cause. I still can't figure it out. 

Mike Wickham


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