RE: Installation issues: Acrobat Pro 8 on top of FM 8

2008-03-22 Thread Dov Isaacs
Tina,

It is NOT FrameMaker 8 which is the problem or that has to be
installed, it is that separate headless version of Distiller 8
that you let the FrameMaker 8 installer put on your system.
Uninstall that and/or any other previous versions of Acrobat or
Reader on your system, make sure to reboot, and then install
Acrobat 8 Pro.

- Dov

 -Original Message-
 From: Tina Ricks
 Sent: Friday, March 21, 2008 9:23 PM

 Hi all

 I wrote yesterday about Word and the Acrobat markup tools for reviewers, and
 agreed with the consensus that Acrobat Pro 8 is the way to go for reviewing.

 So I ordered a copy (due here in a few days by snail mail). I also
 downloaded the 30 day trial so I can work with it now.

 When I try to install the free download of Acrobat Pro 8, I get this
 message:

 Setup has detected that you already have a more functional product
 installed.

 And then the install quits.

 What gives? I want Acrobat Pro. I bought it. I just want to install it. Does
 it matter which order FM8 and Acrobat Pro 8 get installed in? Do I have to
 de-install FM8, then install Acrobat Pro 8, then reinstall? There's no
 button to just tell Acrobat Pro 8 to install anyway.

 Tina Ricks

 Editor, Trial Guides

 [EMAIL PROTECTED]
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Installation issues: Acrobat Pro 8 on top of FM 8

2008-03-22 Thread Dov Isaacs
Tina,

It is NOT FrameMaker 8 which is the problem or that has to be
installed, it is that separate headless version of Distiller 8
that you let the FrameMaker 8 installer put on your system.
Uninstall that and/or any other previous versions of Acrobat or
Reader on your system, make sure to reboot, and then install
Acrobat 8 Pro.

- Dov

> -Original Message-
> From: Tina Ricks
> Sent: Friday, March 21, 2008 9:23 PM
>
> Hi all

> I wrote yesterday about Word and the Acrobat markup tools for reviewers, and
> agreed with the consensus that Acrobat Pro 8 is the way to go for reviewing.
>
> So I ordered a copy (due here in a few days by snail mail). I also
> downloaded the 30 day trial so I can work with it now.
>
> When I try to install the free download of Acrobat Pro 8, I get this
> message:
>
> "Setup has detected that you already have a more functional product
> installed."
>
> And then the install quits.
>
> What gives? I want Acrobat Pro. I bought it. I just want to install it. Does
> it matter which order FM8 and Acrobat Pro 8 get installed in? Do I have to
> de-install FM8, then install Acrobat Pro 8, then reinstall? There's no
> button to just tell Acrobat Pro 8 to install anyway.
>
> Tina Ricks
>
> Editor, Trial Guides
>
> tina at trialguides.com


Installation issues: Acrobat Pro 8 on top of FM 8

2008-03-21 Thread Tina Ricks
Hi all

 

I wrote yesterday about Word and the Acrobat markup tools for reviewers, and
agreed with the consensus that Acrobat Pro 8 is the way to go for reviewing.

 

So I ordered a copy (due here in a few days by snail mail). I also
downloaded the 30 day trial so I can work with it now.

 

When I try to install the free download of Acrobat Pro 8, I get this
message:

 

Setup has detected that you already have a more functional product
installed.

 

And then the install quits.

 

What gives? I want Acrobat Pro. I bought it. I just want to install it. Does
it matter which order FM8 and Acrobat Pro 8 get installed in? Do I have to
de-install FM8, then install Acrobat Pro 8, then reinstall? There's no
button to just tell Acrobat Pro 8 to install anyway.

 

Tina Ricks

Editor, Trial Guides

[EMAIL PROTECTED]

 

 

___


You are currently subscribed to Framers as [EMAIL PROTECTED]

Send list messages to [EMAIL PROTECTED]

To unsubscribe send a blank email to 
[EMAIL PROTECTED]
or visit 
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Send administrative questions to [EMAIL PROTECTED] Visit
http://www.frameusers.com/ for more resources and info.


Installation issues: Acrobat Pro 8 on top of FM 8

2008-03-21 Thread Tina Ricks
Hi all



I wrote yesterday about Word and the Acrobat markup tools for reviewers, and
agreed with the consensus that Acrobat Pro 8 is the way to go for reviewing.



So I ordered a copy (due here in a few days by snail mail). I also
downloaded the 30 day trial so I can work with it now.



When I try to install the free download of Acrobat Pro 8, I get this
message:



"Setup has detected that you already have a more functional product
installed."



And then the install quits.



What gives? I want Acrobat Pro. I bought it. I just want to install it. Does
it matter which order FM8 and Acrobat Pro 8 get installed in? Do I have to
de-install FM8, then install Acrobat Pro 8, then reinstall? There's no
button to just tell Acrobat Pro 8 to install anyway.



Tina Ricks

Editor, Trial Guides

tina at trialguides.com