Re: Off-Topic: Acrobat Shared Review

[Ashish Gupta]

Hi folks,

You might want to refer to this blog besides troubleshooting the issue:
http://blogs.adobe.com/vikrant/2010/09/02/acrobat-shared-reviews-webdav/

It describes how to set up a WebDAV for Shared Review. It is an extremely
easy and quick process. And you can get some help too, on that blog! :-)


-Ashish

PS: Author of the blogpost is CCed.




 -- Forwarded message --
 From: Art Campbell art.campb...@gmail.com
 To: Flato, Gillian gfl...@nanometrics.com
 Date: Thu, 2 Dec 2010 11:04:56 -0500
 Subject: Re: Off-Topic: Acrobat Shared Review
 Gillian,

 I've used it for several years and revs, and it works quite well.

 However, it requires a network SERVER in a public r/w folder, not just
 a shared drive. Why, I don't know, but I suspect it's got to do with
 permissions that can't be set properly on a PC because I've never been
 able to get things working consistently on a local drive.

 Most IT environments have a server that's set up properly, but you may
 need IT help to get it working.

 Art

 Art Campbell
art.campb...@gmail.com
   ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
   No disclaimers apply.
DoD 358




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Off-Topic: Acrobat Shared Review

[Ashish Gupta]

Hi folks,

You might want to refer to this blog besides troubleshooting the issue:
http://blogs.adobe.com/vikrant/2010/09/02/acrobat-shared-reviews-webdav/

It describes how to set up a WebDAV for Shared Review. It is an extremely
easy and quick process. And you can get some help too, on that blog! :-)


-Ashish

PS: Author of the blogpost is CCed.



>
> -- Forwarded message --
> From: Art Campbell 
> To: "Flato, Gillian" 
> Date: Thu, 2 Dec 2010 11:04:56 -0500
> Subject: Re: Off-Topic: Acrobat Shared Review
> Gillian,
>
> I've used it for several years and revs, and it works quite well.
>
> However, it requires a network SERVER in a public r/w folder, not just
> a shared drive. Why, I don't know, but I suspect it's got to do with
> permissions that can't be set properly on a PC because I've never been
> able to get things working consistently on a local drive.
>
> Most IT environments have a server that's set up properly, but you may
> need IT help to get it working.
>
> Art
>
> Art Campbell
>art.campbell at gmail.com
>   "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
>
>
>

RE: Off-Topic: Acrobat Shared Review

[Arockiasamy, Sebastian (GE Healthcare)]

Hi, 

Thanks to RJ Jacquez. The KB article that he sent helped me to fix the
shared review problem with Office 2010  Acrobat 9 Pro Extended. 

http://kb2.adobe.com/cps/843/cpsid_84399.html

Thanks and regards, 
Sebastian A


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Arockiasamy,
Sebastian (GE Healthcare)
Sent: Thursday, December 02, 2010 1:17 PM
To: RJ Jacquez; Flato, Gillian; framers@lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi RJ Jacquez, 

But this review does not work with Acrobat 9 Pro Extended and Office
2010. Do you have a solution for this? I was using this feature by
setting up WebDAV folder.  Hope you will not ask me to migrate to
Acrobat X. We just bought Acrobat 9 Pro Extended recently. 

This was working fine when I had earlier versions of Office. 

Thanks and regards,
Sebastian A

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of RJ Jacquez
Sent: Thursday, December 02, 2010 7:01 AM
To: Flato, Gillian; framers@lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi Gillian, thanks for including my email.  We have thousands of
customers across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I
realized that perhaps you are initiating this process without having a
PDF file opened in Acrobat. If this is the case, it's always better to
first open the file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your
local drive and once you have initiated the PDF Shared Review, a copy
will be uploaded to the Shared folder you specify, with a _review
suffix.

One more thing, if you select Shared Folder as your option, make sure
you specify the path in this format: \\Server Name\Folder Name\

I hope these tips work, however if you still have problems, I'd be happy
to have a screen sharing session with you via Adobe Connect. Just let me
know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers@lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to
work?

Every time I get to the screen entitled, Decide How to Send the PDF
File, I select my shared file, (which I make sure has permissions set
to Everyone and is on a network drive) and then click Next. I always get
the error message, The file destination provided is not valid. Enter a
valid file location.

I've tried it with a local drive in a publically shared folder with
permissions set to Everyone. Same error message. Also tried repairing
Acrobat. No help, same error message. Does it even work at all? Has
anyone ever had it to work or is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gfl...@nanometrics.commailto:gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin

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Off-Topic: Acrobat Shared Review

[Arockiasamy, Sebastian (GE Healthcare)]

Hi, 

Thanks to RJ Jacquez. The KB article that he sent helped me to fix the
shared review problem with Office 2010 & Acrobat 9 Pro Extended. 

http://kb2.adobe.com/cps/843/cpsid_84399.html

Thanks and regards, 
Sebastian A


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Arockiasamy,
Sebastian (GE Healthcare)
Sent: Thursday, December 02, 2010 1:17 PM
To: RJ Jacquez; Flato, Gillian; framers at lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi RJ Jacquez, 

But this review does not work with Acrobat 9 Pro Extended and Office
2010. Do you have a solution for this? I was using this feature by
setting up WebDAV folder.  Hope you will not ask me to migrate to
Acrobat X. We just bought Acrobat 9 Pro Extended recently. 

This was working fine when I had earlier versions of Office. 

Thanks and regards,
Sebastian A

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of RJ Jacquez
Sent: Thursday, December 02, 2010 7:01 AM
To: Flato, Gillian; framers at lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi Gillian, thanks for including my email.  We have thousands of
customers across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I
realized that perhaps you are initiating this process without having a
PDF file opened in Acrobat. If this is the case, it's always better to
first open the file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your
local drive and once you have initiated the PDF Shared Review, a copy
will be uploaded to the Shared folder you specify, with a _review
suffix.

One more thing, if you select Shared Folder as your option, make sure
you specify the path in this format: 

I hope these tips work, however if you still have problems, I'd be happy
to have a screen sharing session with you via Adobe Connect. Just let me
know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers at lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to
work?

Every time I get to the screen entitled, "Decide How to Send the PDF
File," I select my shared file, (which I make sure has permissions set
to Everyone and is on a network drive) and then click Next. I always get
the error message, "The file destination provided is not valid. Enter a
valid file location."

I've tried it with a local drive in a publically shared folder with
permissions set to Everyone. Same error message. Also tried repairing
Acrobat. No help, same error message. Does it even work at all? Has
anyone ever had it to work or is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gflato at nanometrics.com<mailto:gflato at nanometrics.com>

"Well Done is better than Well Said" - Benjamin Franklin

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RE: Off-Topic: Acrobat Shared Review

[Fei Min Lorente]

Hi Gillian:

I've been using the shared review feature for about eight months now
with FrameMaker 7.2 and Acrobat Pro 9.3.2. It's not a special server
version, but I did need the Pro one to enable all the shared review
features for the reviewers who use Reader.

I'm opening the PDF on my computer in Acrobat and starting the shared
review from there. I'm using a SharePoint site as the shared spot. I had
to work out a few things at first, like how to create the right
SharePoint site, and then we had fun with disappearing comments (logged
a bug), and I'm still working out the best way to filter comments, but
it really does work, and the reviewers are happy using it.

Good luck; I'm sure RJ can help you sort out the problems.

Fei Min

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of RJ Jacquez
Sent: Wednesday, December 01, 2010 8:31 PM
To: Flato, Gillian; framers@lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi Gillian, thanks for including my email.  We have thousands of
customers across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I
realized that perhaps you are initiating this process without having a
PDF file opened in Acrobat. If this is the case, it's always better to
first open the file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your
local drive and once you have initiated the PDF Shared Review, a copy
will be uploaded to the Shared folder you specify, with a _review
suffix.

One more thing, if you select Shared Folder as your option, make sure
you specify the path in this format: \\Server Name\Folder Name\

I hope these tips work, however if you still have problems, I'd be happy
to have a screen sharing session with you via Adobe Connect. Just let me
know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers@lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to
work?

Every time I get to the screen entitled, Decide How to Send the PDF
File, I select my shared file, (which I make sure has permissions set
to Everyone and is on a network drive) and then click Next. I always get
the error message, The file destination provided is not valid. Enter a
valid file location.

I've tried it with a local drive in a publically shared folder with
permissions set to Everyone. Same error message. Also tried repairing
Acrobat. No help, same error message. Does it even work at all? Has
anyone ever had it to work or is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gfl...@nanometrics.commailto:gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin

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Re: Off-Topic: Acrobat Shared Review

[Art Campbell]

Gillian,

I've used it for several years and revs, and it works quite well.

However, it requires a network SERVER in a public r/w folder, not just
a shared drive. Why, I don't know, but I suspect it's got to do with
permissions that can't be set properly on a PC because I've never been
able to get things working consistently on a local drive.

Most IT environments have a server that's set up properly, but you may
need IT help to get it working.

Art

Art Campbell
               art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Wed, Dec 1, 2010 at 7:58 PM, Flato, Gillian gfl...@nanometrics.com wrote:
 Have any of you EVER been able to get Acrobat shared review feature to work?

 Every time I get to the screen entitled, Decide How to Send the PDF File, I 
 select my shared file, (which I make sure has permissions set to Everyone and 
 is on a network drive) and then click Next. I always get the error message, 
 The file destination provided is not valid. Enter a valid file location.

 I've tried it with a local drive in a publically shared folder with 
 permissions set to Everyone. Same error message. Also tried repairing 
 Acrobat. No help, same error message. Does it even work at all? Has anyone 
 ever had it to work or is it totally bogus?

 Thank you,


 Gillian Flato
 Technical Writer (Software)
 nanometrics
 1550 Buckeye Dr.
 Milpitas, CA. 95035
 *408.545.6316
 7  408.232.5911
 * gfl...@nanometrics.commailto:gfl...@nanometrics.com

 Well Done is better than Well Said - Benjamin Franklin

 ___


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RE: Off-Topic: Acrobat Shared Review

[Arockiasamy, Sebastian (GE Healthcare)]

Hi RJ Jacquez, 

But this review does not work with Acrobat 9 Pro Extended and Office
2010. Do you have a solution for this? I was using this feature by
setting up WebDAV folder.  Hope you will not ask me to migrate to
Acrobat X. We just bought Acrobat 9 Pro Extended recently. 

This was working fine when I had earlier versions of Office. 

Thanks and regards, 
Sebastian A

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of RJ Jacquez
Sent: Thursday, December 02, 2010 7:01 AM
To: Flato, Gillian; framers@lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi Gillian, thanks for including my email.  We have thousands of
customers across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I
realized that perhaps you are initiating this process without having a
PDF file opened in Acrobat. If this is the case, it's always better to
first open the file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your
local drive and once you have initiated the PDF Shared Review, a copy
will be uploaded to the Shared folder you specify, with a _review
suffix.

One more thing, if you select Shared Folder as your option, make sure
you specify the path in this format: \\Server Name\Folder Name\

I hope these tips work, however if you still have problems, I'd be happy
to have a screen sharing session with you via Adobe Connect. Just let me
know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers@lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to
work?

Every time I get to the screen entitled, Decide How to Send the PDF
File, I select my shared file, (which I make sure has permissions set
to Everyone and is on a network drive) and then click Next. I always get
the error message, The file destination provided is not valid. Enter a
valid file location.

I've tried it with a local drive in a publically shared folder with
permissions set to Everyone. Same error message. Also tried repairing
Acrobat. No help, same error message. Does it even work at all? Has
anyone ever had it to work or is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gfl...@nanometrics.commailto:gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin

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Off-Topic: Acrobat Shared Review

[Fei Min Lorente]

Hi Gillian:

I've been using the shared review feature for about eight months now
with FrameMaker 7.2 and Acrobat Pro 9.3.2. It's not a special server
version, but I did need the Pro one to enable all the shared review
features for the reviewers who use Reader.

I'm opening the PDF on my computer in Acrobat and starting the shared
review from there. I'm using a SharePoint site as the shared spot. I had
to work out a few things at first, like how to create the right
SharePoint site, and then we had fun with disappearing comments (logged
a bug), and I'm still working out the best way to filter comments, but
it really does work, and the reviewers are happy using it.

Good luck; I'm sure RJ can help you sort out the problems.

Fei Min

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of RJ Jacquez
Sent: Wednesday, December 01, 2010 8:31 PM
To: Flato, Gillian; framers at lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi Gillian, thanks for including my email.  We have thousands of
customers across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I
realized that perhaps you are initiating this process without having a
PDF file opened in Acrobat. If this is the case, it's always better to
first open the file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your
local drive and once you have initiated the PDF Shared Review, a copy
will be uploaded to the Shared folder you specify, with a _review
suffix.

One more thing, if you select Shared Folder as your option, make sure
you specify the path in this format: 

I hope these tips work, however if you still have problems, I'd be happy
to have a screen sharing session with you via Adobe Connect. Just let me
know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers at lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to
work?

Every time I get to the screen entitled, "Decide How to Send the PDF
File," I select my shared file, (which I make sure has permissions set
to Everyone and is on a network drive) and then click Next. I always get
the error message, "The file destination provided is not valid. Enter a
valid file location."

I've tried it with a local drive in a publically shared folder with
permissions set to Everyone. Same error message. Also tried repairing
Acrobat. No help, same error message. Does it even work at all? Has
anyone ever had it to work or is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gflato at nanometrics.com<mailto:gflato at nanometrics.com>

"Well Done is better than Well Said" - Benjamin Franklin

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http://www.frameusers.com/ for more resources and info.

Off-Topic: Acrobat Shared Review

[Art Campbell]

Gillian,

I've used it for several years and revs, and it works quite well.

However, it requires a network SERVER in a public r/w folder, not just
a shared drive. Why, I don't know, but I suspect it's got to do with
permissions that can't be set properly on a PC because I've never been
able to get things working consistently on a local drive.

Most IT environments have a server that's set up properly, but you may
need IT help to get it working.

Art

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Wed, Dec 1, 2010 at 7:58 PM, Flato, Gillian  
wrote:
> Have any of you EVER been able to get Acrobat shared review feature to work?
>
> Every time I get to the screen entitled, "Decide How to Send the PDF File," I 
> select my shared file, (which I make sure has permissions set to Everyone and 
> is on a network drive) and then click Next. I always get the error message, 
> "The file destination provided is not valid. Enter a valid file location."
>
> I've tried it with a local drive in a publically shared folder with 
> permissions set to Everyone. Same error message. Also tried repairing 
> Acrobat. No help, same error message. Does it even work at all? Has anyone 
> ever had it to work or is it totally bogus?
>
> Thank you,
>
>
> Gillian Flato
> Technical Writer (Software)
> nanometrics
> 1550 Buckeye Dr.
> Milpitas, CA. 95035
> *408.545.6316
> 7 ?408.232.5911
> * gflato at nanometrics.com
>
> "Well Done is better than Well Said" - Benjamin Franklin
>
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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> framers-unsubscribe at lists.frameusers.com
> or visit 
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>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

Off-Topic: Acrobat Shared Review

[Arockiasamy, Sebastian (GE Healthcare)]

Hi RJ Jacquez, 

But this review does not work with Acrobat 9 Pro Extended and Office
2010. Do you have a solution for this? I was using this feature by
setting up WebDAV folder.  Hope you will not ask me to migrate to
Acrobat X. We just bought Acrobat 9 Pro Extended recently. 

This was working fine when I had earlier versions of Office. 

Thanks and regards, 
Sebastian A

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of RJ Jacquez
Sent: Thursday, December 02, 2010 7:01 AM
To: Flato, Gillian; framers at lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi Gillian, thanks for including my email.  We have thousands of
customers across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I
realized that perhaps you are initiating this process without having a
PDF file opened in Acrobat. If this is the case, it's always better to
first open the file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your
local drive and once you have initiated the PDF Shared Review, a copy
will be uploaded to the Shared folder you specify, with a _review
suffix.

One more thing, if you select Shared Folder as your option, make sure
you specify the path in this format: 

I hope these tips work, however if you still have problems, I'd be happy
to have a screen sharing session with you via Adobe Connect. Just let me
know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers at lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to
work?

Every time I get to the screen entitled, "Decide How to Send the PDF
File," I select my shared file, (which I make sure has permissions set
to Everyone and is on a network drive) and then click Next. I always get
the error message, "The file destination provided is not valid. Enter a
valid file location."

I've tried it with a local drive in a publically shared folder with
permissions set to Everyone. Same error message. Also tried repairing
Acrobat. No help, same error message. Does it even work at all? Has
anyone ever had it to work or is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gflato at nanometrics.com<mailto:gflato at nanometrics.com>

"Well Done is better than Well Said" - Benjamin Franklin

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Off-Topic: Acrobat Shared Review

[Flato, Gillian]

Have any of you EVER been able to get Acrobat shared review feature to work?

Every time I get to the screen entitled, Decide How to Send the PDF File, I 
select my shared file, (which I make sure has permissions set to Everyone and 
is on a network drive) and then click Next. I always get the error message, 
The file destination provided is not valid. Enter a valid file location.

I've tried it with a local drive in a publically shared folder with permissions 
set to Everyone. Same error message. Also tried repairing Acrobat. No help, 
same error message. Does it even work at all? Has anyone ever had it to work or 
is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gfl...@nanometrics.commailto:gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to
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Send administrative questions to listad...@frameusers.com. Visit
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RE: Off-Topic: Acrobat Shared Review

[Combs, Richard]

Flato, Gillian wrote:
 
 Have any of you EVER been able to get Acrobat shared review feature to
 work?
 
 Every time I get to the screen entitled, Decide How to Send the PDF
 File, I select my shared file, (which I make sure has permissions set
 to Everyone and is on a network drive) and then click Next. I always
 get the error message, The file destination provided is not valid.
 Enter a valid file location.
 
 I've tried it with a local drive in a publically shared folder with
 permissions set to Everyone. Same error message. Also tried repairing
 Acrobat. No help, same error message. Does it even work at all? Has
 anyone ever had it to work or is it totally bogus?

What version of Acrobat are you using? The last time I looked at shared 
(server-based) reviews, it required a special Acrobat server application (I 
think this was Acrobat 7; maybe 8). With Acro 9, that no longer seems to be 
necessary, but I'm OK with emailing comment-enabled PDFs to my few reviewers (I 
don't really need them to see each others' comments). 

In Acro 9, there's supposed to be a wizard to help you set this up. Knowing 
Adobe, the problem may be that they're not clear in explaining/describing what 
you need to do. But take a look at this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WS53DFBF0D-427E-46d1-829C-BBAED285F67D.w.html
 

And the topics that follow, like this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSB7237F9D-E90A-4c6b-8C0D-58C7B2063B1D.w.html
 

It sure sounds like all you need is a network folder. But it's not clear if the 
PDF you want to share should be in that network folder as you step through the 
process or not. 

Of course, if you're using an older version of Acrobat... 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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RE: Off-Topic: Acrobat Shared Review

[Flato, Gillian]

Richard,

I am using Acrobat 8 and Frame 8. If Acrobat 8 requires a Server application, 
then the wizard should specify that. The error message should state something 
useful like, Missing Server App Name of Server App

RJ - I took your suggestions and it still doesn't work. I moved the PDF to a 
local drive, set the file to be shared by everyone, gave everyone permissions 
to it, and I still get the same error message: The file destination provided is 
not valid. Enter a valid file location.

Thank you,
 

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
  408.232.5911
4 gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin

-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com] 
Sent: Wednesday, December 01, 2010 6:28 PM
To: Flato, Gillian; framers@lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Flato, Gillian wrote:
 
 Have any of you EVER been able to get Acrobat shared review feature to
 work?
 
 Every time I get to the screen entitled, Decide How to Send the PDF
 File, I select my shared file, (which I make sure has permissions set
 to Everyone and is on a network drive) and then click Next. I always
 get the error message, The file destination provided is not valid.
 Enter a valid file location.
 
 I've tried it with a local drive in a publically shared folder with
 permissions set to Everyone. Same error message. Also tried repairing
 Acrobat. No help, same error message. Does it even work at all? Has
 anyone ever had it to work or is it totally bogus?

What version of Acrobat are you using? The last time I looked at shared 
(server-based) reviews, it required a special Acrobat server application (I 
think this was Acrobat 7; maybe 8). With Acro 9, that no longer seems to be 
necessary, but I'm OK with emailing comment-enabled PDFs to my few reviewers (I 
don't really need them to see each others' comments). 

In Acro 9, there's supposed to be a wizard to help you set this up. Knowing 
Adobe, the problem may be that they're not clear in explaining/describing what 
you need to do. But take a look at this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WS53DFBF0D-427E-46d1-829C-BBAED285F67D.w.html
 

And the topics that follow, like this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSB7237F9D-E90A-4c6b-8C0D-58C7B2063B1D.w.html
 

It sure sounds like all you need is a network folder. But it's not clear if the 
PDF you want to share should be in that network folder as you step through the 
process or not. 

Of course, if you're using an older version of Acrobat... 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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RE: Off-Topic: Acrobat Shared Review

[Jeff Coatsworth]

I think shared reviews got built in 9 (certainly the ability to roundtrip 
reviews in FM came in with FM9); I've used them with PDFs in network folders 
internally - I've never used it with acrobat.com (which I guess is the new 
way to do shared reviews with people all over the place) 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Flato, Gillian
Sent: Wednesday, December 01, 2010 9:32 PM
To: Combs, Richard; framers@lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Richard,

I am using Acrobat 8 and Frame 8. If Acrobat 8 requires a Server application, 
then the wizard should specify that. The error message should state something 
useful like, Missing Server App Name of Server App

RJ - I took your suggestions and it still doesn't work. I moved the PDF to a 
local drive, set the file to be shared by everyone, gave everyone permissions 
to it, and I still get the same error message: The file destination provided is 
not valid. Enter a valid file location.

Thank you,
 

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
7  408.232.5911
4 gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin

-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com] 
Sent: Wednesday, December 01, 2010 6:28 PM
To: Flato, Gillian; framers@lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Flato, Gillian wrote:
 
 Have any of you EVER been able to get Acrobat shared review feature to
 work?
 
 Every time I get to the screen entitled, Decide How to Send the PDF
 File, I select my shared file, (which I make sure has permissions set
 to Everyone and is on a network drive) and then click Next. I always
 get the error message, The file destination provided is not valid.
 Enter a valid file location.
 
 I've tried it with a local drive in a publically shared folder with
 permissions set to Everyone. Same error message. Also tried repairing
 Acrobat. No help, same error message. Does it even work at all? Has
 anyone ever had it to work or is it totally bogus?

What version of Acrobat are you using? The last time I looked at shared 
(server-based) reviews, it required a special Acrobat server application (I 
think this was Acrobat 7; maybe 8). With Acro 9, that no longer seems to be 
necessary, but I'm OK with emailing comment-enabled PDFs to my few reviewers (I 
don't really need them to see each others' comments). 

In Acro 9, there's supposed to be a wizard to help you set this up. Knowing 
Adobe, the problem may be that they're not clear in explaining/describing what 
you need to do. But take a look at this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WS53DFBF0D-427E-46d1-829C-BBAED285F67D.w.html
 

And the topics that follow, like this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSB7237F9D-E90A-4c6b-8C0D-58C7B2063B1D.w.html
 

It sure sounds like all you need is a network folder. But it's not clear if the 
PDF you want to share should be in that network folder as you step through the 
process or not. 

Of course, if you're using an older version of Acrobat... 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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RE: Off-Topic: Acrobat Shared Review

[RJ Jacquez]

Hi Gillian, thanks for including my email.  We have thousands of customers 
across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I 
realized that perhaps you are initiating this process without having a PDF file 
opened in Acrobat. If this is the case, it's always better to first open the 
file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your local drive 
and once you have initiated the PDF Shared Review, a copy will be uploaded to 
the Shared folder you specify, with a _review suffix.

One more thing, if you select Shared Folder as your option, make sure you 
specify the path in this format: \\Server Name\Folder Name\

I hope these tips work, however if you still have problems, I'd be happy to 
have a screen sharing session with you via Adobe Connect. Just let me know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers@lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to work?

Every time I get to the screen entitled, Decide How to Send the PDF File, I 
select my shared file, (which I make sure has permissions set to Everyone and 
is on a network drive) and then click Next. I always get the error message, 
The file destination provided is not valid. Enter a valid file location.

I've tried it with a local drive in a publically shared folder with permissions 
set to Everyone. Same error message. Also tried repairing Acrobat. No help, 
same error message. Does it even work at all? Has anyone ever had it to work or 
is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gfl...@nanometrics.commailto:gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

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Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Off-Topic: Acrobat Shared Review

[Flato, Gillian]

Have any of you EVER been able to get Acrobat shared review feature to work?

Every time I get to the screen entitled, "Decide How to Send the PDF File," I 
select my shared file, (which I make sure has permissions set to Everyone and 
is on a network drive) and then click Next. I always get the error message, 
"The file destination provided is not valid. Enter a valid file location."

I've tried it with a local drive in a publically shared folder with permissions 
set to Everyone. Same error message. Also tried repairing Acrobat. No help, 
same error message. Does it even work at all? Has anyone ever had it to work or 
is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gflato at nanometrics.com

"Well Done is better than Well Said" - Benjamin Franklin

Off-Topic: Acrobat Shared Review

[Combs, Richard]

Flato, Gillian wrote:

> Have any of you EVER been able to get Acrobat shared review feature to
> work?
> 
> Every time I get to the screen entitled, "Decide How to Send the PDF
> File," I select my shared file, (which I make sure has permissions set
> to Everyone and is on a network drive) and then click Next. I always
> get the error message, "The file destination provided is not valid.
> Enter a valid file location."
> 
> I've tried it with a local drive in a publically shared folder with
> permissions set to Everyone. Same error message. Also tried repairing
> Acrobat. No help, same error message. Does it even work at all? Has
> anyone ever had it to work or is it totally bogus?

What version of Acrobat are you using? The last time I looked at shared 
(server-based) reviews, it required a special Acrobat server application (I 
think this was Acrobat 7; maybe 8). With Acro 9, that no longer seems to be 
necessary, but I'm OK with emailing comment-enabled PDFs to my few reviewers (I 
don't really need them to see each others' comments). 

In Acro 9, there's supposed to be a wizard to help you set this up. Knowing 
Adobe, the problem may be that they're not clear in explaining/describing what 
you need to do. But take a look at this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WS53DFBF0D-427E-46d1-829C-BBAED285F67D.w.html
 

And the topics that follow, like this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSB7237F9D-E90A-4c6b-8C0D-58C7B2063B1D.w.html
 

It sure sounds like all you need is a network folder. But it's not clear if the 
PDF you want to share should be in that network folder as you step through the 
process or not. 

Of course, if you're using an older version of Acrobat... 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--

Off-Topic: Acrobat Shared Review

[Flato, Gillian]

Richard,

I am using Acrobat 8 and Frame 8. If Acrobat 8 requires a Server application, 
then the wizard should specify that. The error message should state something 
useful like, "Missing Server App "

RJ - I took your suggestions and it still doesn't work. I moved the PDF to a 
local drive, set the file to be shared by everyone, gave everyone permissions 
to it, and I still get the same error message: The file destination provided is 
not valid. Enter a valid file location.

Thank you,
?

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
?? 408.232.5911
4 gflato at nanometrics.com

"Well Done is better than Well Said" - Benjamin Franklin

-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com] 
Sent: Wednesday, December 01, 2010 6:28 PM
To: Flato, Gillian; framers at lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Flato, Gillian wrote:

> Have any of you EVER been able to get Acrobat shared review feature to
> work?
> 
> Every time I get to the screen entitled, "Decide How to Send the PDF
> File," I select my shared file, (which I make sure has permissions set
> to Everyone and is on a network drive) and then click Next. I always
> get the error message, "The file destination provided is not valid.
> Enter a valid file location."
> 
> I've tried it with a local drive in a publically shared folder with
> permissions set to Everyone. Same error message. Also tried repairing
> Acrobat. No help, same error message. Does it even work at all? Has
> anyone ever had it to work or is it totally bogus?

What version of Acrobat are you using? The last time I looked at shared 
(server-based) reviews, it required a special Acrobat server application (I 
think this was Acrobat 7; maybe 8). With Acro 9, that no longer seems to be 
necessary, but I'm OK with emailing comment-enabled PDFs to my few reviewers (I 
don't really need them to see each others' comments). 

In Acro 9, there's supposed to be a wizard to help you set this up. Knowing 
Adobe, the problem may be that they're not clear in explaining/describing what 
you need to do. But take a look at this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WS53DFBF0D-427E-46d1-829C-BBAED285F67D.w.html
 

And the topics that follow, like this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSB7237F9D-E90A-4c6b-8C0D-58C7B2063B1D.w.html
 

It sure sounds like all you need is a network folder. But it's not clear if the 
PDF you want to share should be in that network folder as you step through the 
process or not. 

Of course, if you're using an older version of Acrobat... 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--

Off-Topic: Acrobat Shared Review

[Jeff Coatsworth]

I think shared reviews got built in 9 (certainly the ability to roundtrip 
reviews in FM came in with FM9); I've used them with PDFs in network folders 
internally - I've never used it with acrobat.com (which I guess is the "new" 
way to do shared reviews with people all over the place) 

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Flato, Gillian
Sent: Wednesday, December 01, 2010 9:32 PM
To: Combs, Richard; framers at lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Richard,

I am using Acrobat 8 and Frame 8. If Acrobat 8 requires a Server application, 
then the wizard should specify that. The error message should state something 
useful like, "Missing Server App "

RJ - I took your suggestions and it still doesn't work. I moved the PDF to a 
local drive, set the file to be shared by everyone, gave everyone permissions 
to it, and I still get the same error message: The file destination provided is 
not valid. Enter a valid file location.

Thank you,
?

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
7? 408.232.5911
4 gflato at nanometrics.com

"Well Done is better than Well Said" - Benjamin Franklin

-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com] 
Sent: Wednesday, December 01, 2010 6:28 PM
To: Flato, Gillian; framers at lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Flato, Gillian wrote:

> Have any of you EVER been able to get Acrobat shared review feature to
> work?
> 
> Every time I get to the screen entitled, "Decide How to Send the PDF
> File," I select my shared file, (which I make sure has permissions set
> to Everyone and is on a network drive) and then click Next. I always
> get the error message, "The file destination provided is not valid.
> Enter a valid file location."
> 
> I've tried it with a local drive in a publically shared folder with
> permissions set to Everyone. Same error message. Also tried repairing
> Acrobat. No help, same error message. Does it even work at all? Has
> anyone ever had it to work or is it totally bogus?

What version of Acrobat are you using? The last time I looked at shared 
(server-based) reviews, it required a special Acrobat server application (I 
think this was Acrobat 7; maybe 8). With Acro 9, that no longer seems to be 
necessary, but I'm OK with emailing comment-enabled PDFs to my few reviewers (I 
don't really need them to see each others' comments). 

In Acro 9, there's supposed to be a wizard to help you set this up. Knowing 
Adobe, the problem may be that they're not clear in explaining/describing what 
you need to do. But take a look at this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WS53DFBF0D-427E-46d1-829C-BBAED285F67D.w.html
 

And the topics that follow, like this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSB7237F9D-E90A-4c6b-8C0D-58C7B2063B1D.w.html
 

It sure sounds like all you need is a network folder. But it's not clear if the 
PDF you want to share should be in that network folder as you step through the 
process or not. 

Of course, if you're using an older version of Acrobat... 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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Off-Topic: Acrobat Shared Review

[RJ Jacquez]

Hi Gillian, thanks for including my email.  We have thousands of customers 
across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I 
realized that perhaps you are initiating this process without having a PDF file 
opened in Acrobat. If this is the case, it's always better to first open the 
file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your local drive 
and once you have initiated the PDF Shared Review, a copy will be uploaded to 
the Shared folder you specify, with a _review suffix.

One more thing, if you select Shared Folder as your option, make sure you 
specify the path in this format: 

I hope these tips work, however if you still have problems, I'd be happy to 
have a screen sharing session with you via Adobe Connect. Just let me know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers at lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to work?

Every time I get to the screen entitled, "Decide How to Send the PDF File," I 
select my shared file, (which I make sure has permissions set to Everyone and 
is on a network drive) and then click Next. I always get the error message, 
"The file destination provided is not valid. Enter a valid file location."

I've tried it with a local drive in a publically shared folder with permissions 
set to Everyone. Same error message. Also tried repairing Acrobat. No help, 
same error message. Does it even work at all? Has anyone ever had it to work or 
is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gflato at nanometrics.com<mailto:gflato at nanometrics.com>

"Well Done is better than Well Said" - Benjamin Franklin