RE: Career advice--which application to focus on: FM or Word?

2006-05-19 Thread Diane Gaskill
Word is also a memory hog.  It uses more than twice as much RAM as FM at
launch and sucks up more as time goes on.  It often runs out of memory and
sends error messages about no longer letting you undo anything.  If you are
working in a Word doc over 150 pages or so, you are definitely taking
chances and are likely to experience Word literally slowing down and
eventually grinding to a halt.

The Word autonumbering bug is horrendous to put it nicely.  Bulleted and
numbered lists are reformatted for you while you sleep (whether you want
them to be or not).  When you open the doc again, numbers have changed to
bullets, numeric lists are now alpha lists and start with e instead of 1, or
if you are lucky and they are still numbered, they start with 430 instead of
1.

This is not a joke folks, I see this every day at work.  We have created
some workarounds, but to answer Steve's question, it is NOT worth it.
Fortunately, we have also have FM, and are beginning to convince the powers
that be how much more stable and efficient FM is.

Diane

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Behalf Of Steve Rickaby
Sent: Thursday, May 18, 2006 2:39 AM
To: framers@FrameUsers.com
Subject: Re: Career advice--which application to focus on: FM or Word?


At 16:15 -0400 17/5/06, Ron Miller wrote:

If I experiment with style changes, Word creates a new style like Body +
blue font + 6 pt line spacing. It handles numbered lists very poorly and it
is quirky and seems to lack any coherent use model. Frame on the other,
while not perfect (what software is) and certainly less intuitive at least
does what you want it to do and doesn't try to do so many things you wish it
wouldn't.

I think the key difference can be summed up by saying that Word takes a
lifetime to master to the degree at which it can be used to produce results
comparable to those that can be produced quite easily with Frame. It can be
done, but is it worth it?
--
Steve
-Original Message-
From:  Ron Miller
Sent: Wednesday, May 17, 2006 1:15 PM
To: John Posada
Cc: Framers@frameusers.com
Subject: Re: Career advice--which application to focus on: FM or Word?


I agree with John, tools are always changing, but that said, if you have
a choice, Frame is just so much more solid than Word. I've been working
on two projects recently. In one I'm in Word and I'm having the hardest
time just sticking to a template. If I experiment with style changes,
Word creates a new style like Body + blue font + 6 pt line spacing. It
handles numbered lists very poorly and it is quirky and seems to lack
any coherent use model. Frame on the other, while not perfect (what
software is) and certainly less intuitive at least does what you want it
to do and doesn't try to do so many things you wish it wouldn't.

Ron

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RE: Career advice--which application to focus on: FM or Word?

2006-05-19 Thread Jon Harvey
I agree with most of what you have said about Word. For large documents,
you are often better off using a piece a cardboard and a crayon than
having to resort to Word. However, I've found that Word's autonumbering
feature works better than most people (including me) have complained
about. I used to get extremely frustrated with it until I quite
literally had an epiphany one day and realized how it actually works.
After some testing, I was able to set up a 300-page document with
paragraphs that were autonumbered six levels deep: x., x.x, x.x.x,,
x.x.x.x.x.x that also included autonumbered figures and tables. It was
also quite stable, things didn't magically mess up. I was so happy with
my new discovery that I almost took the rest of the day off.

The biggest problem I have found with Word's autonumbering feature is
that it is documented so incredibly poorly and isn't very intuitive.
And, although it does work, the same feature is so much easier to
understand and use in FrameMaker.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
On Behalf Of Diane Gaskill
Sent: Friday, May 19, 2006 8:12 AM
To: framers@FrameUsers.com
Subject: RE: Career advice--which application to focus on: FM or Word?

Word is also a memory hog.  It uses more than twice as much RAM as FM at
launch and sucks up more as time goes on.  It often runs out of memory
and
sends error messages about no longer letting you undo anything.  If you
are
working in a Word doc over 150 pages or so, you are definitely taking
chances and are likely to experience Word literally slowing down and
eventually grinding to a halt.

The Word autonumbering bug is horrendous to put it nicely.  Bulleted and
numbered lists are reformatted for you while you sleep (whether you want
them to be or not).  When you open the doc again, numbers have changed
to
bullets, numeric lists are now alpha lists and start with e instead of
1, or
if you are lucky and they are still numbered, they start with 430
instead of
1.

This is not a joke folks, I see this every day at work.  We have created
some workarounds, but to answer Steve's question, it is NOT worth it.
Fortunately, we have also have FM, and are beginning to convince the
powers
that be how much more stable and efficient FM is.

Diane

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Behalf Of Steve Rickaby
Sent: Thursday, May 18, 2006 2:39 AM
To: framers@FrameUsers.com
Subject: Re: Career advice--which application to focus on: FM or Word?


At 16:15 -0400 17/5/06, Ron Miller wrote:

If I experiment with style changes, Word creates a new style like Body
+
blue font + 6 pt line spacing. It handles numbered lists very poorly and
it
is quirky and seems to lack any coherent use model. Frame on the other,
while not perfect (what software is) and certainly less intuitive at
least
does what you want it to do and doesn't try to do so many things you
wish it
wouldn't.

I think the key difference can be summed up by saying that Word takes a
lifetime to master to the degree at which it can be used to produce
results
comparable to those that can be produced quite easily with Frame. It can
be
done, but is it worth it?
--
Steve
-Original Message-
From:  Ron Miller
Sent: Wednesday, May 17, 2006 1:15 PM
To: John Posada
Cc: Framers@frameusers.com
Subject: Re: Career advice--which application to focus on: FM or Word?


I agree with John, tools are always changing, but that said, if you have
a choice, Frame is just so much more solid than Word. I've been working
on two projects recently. In one I'm in Word and I'm having the hardest
time just sticking to a template. If I experiment with style changes,
Word creates a new style like Body + blue font + 6 pt line spacing. It
handles numbered lists very poorly and it is quirky and seems to lack
any coherent use model. Frame on the other, while not perfect (what
software is) and certainly less intuitive at least does what you want it
to do and doesn't try to do so many things you wish it wouldn't.

Ron

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Re: Career advice--which application to focus on: FM or Word?

2006-05-19 Thread Syed Zaeem Hosain

Hi, Diane.

Diane Gaskill wrote:

Word is also a memory hog.  It uses more than twice as much RAM as FM at
launch and sucks up more as time goes on.  It often runs out of memory and
sends error messages about no longer letting you undo anything.  If you are
working in a Word doc over 150 pages or so, you are definitely taking
chances and are likely to experience Word literally slowing down and
eventually grinding to a halt.


Heartily agreed! I find the threshold to be lower - about 50 to 60 pages.
After which the problems in Word simply get too painful to deal with on
any given document. Particular when making lots of updates and changes
and graphics (don't get me started on that topic in Word!).

So, I use Word for most documents, since others in our company do not
have FrameMaker - then they can make changes (all changes and approvals
are separate issues, of course) without my being involved in the work.

But, when I reach the 50 page threshold for any given document, I convert
it to FrameMaker. This means that I also then get the responsibility for
*all* future changes to the document.

Good and bad side-effects. :)

Z
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RE: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread Mark Levitt
Hi,

Definitely focus on the position and the work. 

The tools change all the time and learning a particular bit of software
is the easy part.

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Andy Kelsall
Sent: 11 May 2006 16:40
To: Framers@frameusers.com
Subject: Career advice--which application to focus on: FM or Word?

Hello everyone,

   I would like some advice from anyone who has worked in the
technical writing field for more than 3 years. My question is this:

  If you knew someone who was looking to enter the technical
writing field at this time, would you advise them to seek out positions
where they would be using FrameMaker, or would you tell them not to
worry so much on which application would be used, but instead focus on
the position and the work itself?

  The reason I ask is that on various listservs I subscribe to,
it seems that most people are big FM advocates and are not too fond of
Word.
I've spent the last month trying to learn the basics of FM, and I can
see why people choose FM over Word when it comes to serious technical
writing.
Granted, there is a steep learning curve, but it *is* a lot more
versatile than Word.

  I'm moving away from a 17 year career as a technician and
engineer in the telecom field and I want to make sure my first step into
technical writing isn't a misstep. As a quick note, I have given the
career change quite a bit of thought, and went as far as completing a
technical writing program at Duke. Any and all advice is appreciated.


Thanks,

Andy
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Re: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread John Posada
Position, work, and subject matter. Tools are a snap.

 Hello everyone,
 
 I would like some advice from anyone who has worked in
 the technical writing field for more than 3 years. My 
 question is this:

15 years

John Posada
Senior Technical Writer

So long and thanks for all the fish.
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Re: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread Peter Gold

Hi, Andy:

I've been training technical writers on FrameMaker over the past ten 
years. I just wanted to respond to the popular idea of FrameMaker as 
having a steep learning curve. It's true that there's a lot the 
product can do, and a lot to learn about using all the features 
necessary to do those tasks. However, if you'd use any other tool for 
the same work, you'd need to learn how to do the same tasks.


In my opinion, it's technical writing itself that has the steep 
learning curve regardless of the tools one uses. The reasons that 
some writers prefer - or are required - to use a particular tool set 
for their projects may be dictated only by personal preference, 
because of tradition, or because the project requires specific 
features or abilities.


Keep in mind that more and more, tools are being used in tool 
chains that not only create content, but manage it for selectively 
retrieving and publishing it for a range of purposes (or 
repurposes.) So you may need to choose a tool because it plays well 
with others, not just for its own qualities.


I'm sure you'll receive many good opinions and suggestions from 
experienced writers in response to your question.


Regards,

Peter Gold
KnowHow ProServices


At 11:39 AM -0400 5/11/06, Andy Kelsall wrote:

Hello everyone,

  I would like some advice from anyone who has worked in the
technical writing field for more than 3 years. My question is this:

 If you knew someone who was looking to enter the technical writing
field at this time, would you advise them to seek out positions where they
would be using FrameMaker, or would you tell them not to worry so much on
which application would be used, but instead focus on the position and the
work itself?

 The reason I ask is that on various listservs I subscribe to, it
seems that most people are big FM advocates and are not too fond of Word.
I've spent the last month trying to learn the basics of FM, and I can see
why people choose FM over Word when it comes to serious technical writing.
Granted, there is a steep learning curve, but it *is* a lot more versatile
than Word.

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Re: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread Art Campbell

You're kind of asking a Catch-22 question, Andy, because you should
obviously focus on
the position and work But most tech writing gigs will specify or
require skills
with whatever tools the shop uses. So you need to focus on both.

I think that you need to have at least a passing familiarty with both
FM and Word in order to be in the running for the largest pool of tech
writing gigs.

Art

On 5/11/06, Andy Kelsall [EMAIL PROTECTED] wrote:

Hello everyone,

   I would like some advice from anyone who has worked in the
technical writing field for more than 3 years. My question is this:

  If you knew someone who was looking to enter the technical writing
field at this time, would you advise them to seek out positions where they
would be using FrameMaker, or would you tell them not to worry so much on
which application would be used, but instead focus on the position and the
work itself?



--
Art Campbell [EMAIL PROTECTED]
 ... In my opinion, there's nothing in this world beats a '52 Vincent
  and a redheaded girl. -- Richard Thompson
No disclaimers apply.
DoD 358
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RE: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread Jim Light
 ...would you advise them to seek out positions
 where they would be using FrameMaker, or would you tell them not to
 worry so much on which application would be used, but instead focus on
 the position and the work itself?

Mark,
Position and work and more important, depending on what you mean. The
key thing is that you know how to write clearly. The information should
flow into the reader's brain without them taking any particular notice
of the actual words or format.  

I understand that the tech writers at Microsoft use FrameMaker, which if
true, should be a clue. (Maybe that's an urban legend, but I'd like to
think it's true.) I started with Wang Word Processing, and have used
WordPerfect, vi, XyWrite, Ventura Publisher, and FrameMaker. I like
FrameMaker best, but the tool you use is not what makes you a good
writer, how well you write is.

Jim

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Andy Kelsall
Sent: 11 May 2006 16:40
To: Framers@frameusers.com
Subject: Career advice--which application to focus on: FM or Word?

Hello everyone,

   I would like some advice from anyone who has worked in the
technical writing field for more than 3 years. My question is this:

  If you knew someone who was looking to enter the technical
writing field at this time, would you advise them to seek out positions
where they would be using FrameMaker, or would you tell them not to
worry so much on which application would be used, but instead focus on
the position and the work itself?

  The reason I ask is that on various listservs I subscribe to,
it seems that most people are big FM advocates and are not too fond of
Word.
I've spent the last month trying to learn the basics of FM, and I can
see why people choose FM over Word when it comes to serious technical
writing.
Granted, there is a steep learning curve, but it *is* a lot more
versatile than Word.

  I'm moving away from a 17 year career as a technician and
engineer in the telecom field and I want to make sure my first step into
technical writing isn't a misstep. As a quick note, I have given the
career change quite a bit of thought, and went as far as completing a
technical writing program at Duke. Any and all advice is appreciated.


Thanks,

Andy
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RE: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread Bureeda Bruner
Andy wrote:

If you knew someone who was looking to enter the technical writing field
at this time
would you advise them to seek out positions where they would be using
FrameMaker, 
or would you tell them not to worry so much on which application would be
used,
but instead focus on the position and the work itself?

Andy,

Congratulations on the career move.

My immediate reaction is all of the above.

I would try to gain as much FM experience as you can because in my opinion
(purely an opinion) most companies that have a more serious documentation
approach, and better documentation processes, also have a respect for
FrameMaker. Respect for documentation and respect for Frame seem to go
hand-in-hand. Those organizations usually want some solid experience.

That said, it's useful to keep up-to-speed on Word. The blasted software
can do a lot, if you force yourself (as I have to on my current job) to do
so. Beau Cain has a terrific guidebook about this. (I got it from him
somehow from another list, and could probably do so again if I had to!)

However, as you said, neither tool matters as much as core competencies.

Best tips I can give to improve those ...

* Learn business process and project management. That's No. 1. If you don't
already have it, I highly recommend JoAnn Hackos' Managing Your
Documentation Projects. Nothing saddens me more than to see technical
writers arguing over vagaries of punctuation or why don't they take writers
seriously?! while they seem utterly clueless about how they can (or do)
benefit their organization. The greater your business sense, I believe, the
greater will be your job satisfaction, no matter where you go. The
increasing ability of technology to replace repetitive tasks should keep us
all aware of work we do that truly does require a human brain or analysis.

* Membership in the STC and its various groups would be a bargain at several
times over the price. (Every decent job I've ever gotten, I got through one
STC job bank or another; again, an employer who respects technical writing
respects the STC.) I always shudder in embarrassment for them when I hear
somebody whining over negligible dues. When you're talking about an
organization that, if you take advantage of its resources and services, can
make a difference of tens of thousands of dollars in your annual income,
$200 for dues and SIGS is a bargain!

* Write clearly and solidly. Get Elements of Style if you don't already
have it. A good new-writer rule (especially for someone coming to it with an
engineering background) is kick the passive tense. My first boss told me:
You can teach tools, you can teach technical. It's a lot tougher to teach
good writing.


Bureeda Bruner
Paragon Innovations, Inc.
Phone: 972-265-6000
email: [EMAIL PROTECTED]
Website: www.paragoninnovations.com
Success Stories: www.paragoninnovations.com/ng/success.shtml
Embedded systems design from start to success

  

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RE: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread Mark Forseth
Having been a manual laborer for about 15 years, I've come to
appreciate FM. Word gets better with each new release, but still loses
its mind when the auto-numbering schemes get complex (auto-numbered
chapters and headings, steps, figures, tables, etc.). word is also
limited in the graphics-file-format-import realm. Other Word-related
anomalies push me to the brink of madness. I presently use FM and Word,
the latter for docs the engineers may need to tweak occasionally, and
the former for the big user and service manuals that I own and manage
exclusively. 

Due to past struggles with various DTP and related software as such
programs apply to TW, I have made decisions, in interviews, base upon
the tools available within a company, and a department's apparent
willingness (or lack thereof) to consider modernizing their tools (e.g.,
from Word, PageMaker, Quark, et al., to FM or, back in the day,
Interleaf).

When I worked in a strong, small TW-contract co. about 10 years ago, we
added about 15 percent onto bids that required us to use Word (versus FM
or Interleaf). 

I would advise a TW starter to consider and inquire of the tools
available, and inquire as to whether better-suited tools are in the
near-future budget. The answer may reveal the dogmatic or tenacious
nature of a manager, department, and company.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Andy Kelsall
Sent: Thursday, May 11, 2006 10:40 AM
To: Framers@frameusers.com
Subject: Career advice--which application to focus on: FM or Word?

Hello everyone,

   I would like some advice from anyone who has worked in the
technical writing field for more than 3 years. My question is this:

  If you knew someone who was looking to enter the technical
writing
field at this time, would you advise them to seek out positions where
they
would be using FrameMaker, or would you tell them not to worry so much
on
which application would be used, but instead focus on the position and
the
work itself?

  The reason I ask is that on various listservs I subscribe to,
it
seems that most people are big FM advocates and are not too fond of
Word.
I've spent the last month trying to learn the basics of FM, and I can
see
why people choose FM over Word when it comes to serious technical
writing.
Granted, there is a steep learning curve, but it *is* a lot more
versatile
than Word.

  I'm moving away from a 17 year career as a technician and
engineer
in the telecom field and I want to make sure my first step into
technical
writing isn't a misstep. As a quick note, I have given the career change
quite a bit of thought, and went as far as completing a technical
writing
program at Duke. Any and all advice is appreciated.


Thanks,

Andy
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RE: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread HSC Italian


I've been a technical writer for 15+ years.

To answer your question:
If you knew someone who was looking to enter the technical

writing
field at this time, would you advise them to seek out positions where they
would be using FrameMaker, or would you tell them not to worry so much on
which application would be used, but instead focus on the position and the
work itself?


I would advise the person to look for both, a job that requires FrameMaker 
(because Frame is the industry standard) and the right position. The tool 
you use is important because it's often a requirement for most tech writing 
jobs, but some places will train you on the tool. The position is just as 
important, if not more.


Here's a good example, my experience had been documenting training manuals 
and user guides for in-house IBM 390 mainframe systems, DOS-based products, 
software products, and some computer station setup. When I realized that I 
REALLY liked documenting software, I began interviewing specifically for 
software tech writing jobs. My first official job at a software company 
required Frame. I didn’t know Frame. They interviewed me and hired me, not 
because I knew the tool, but because I had the skill, experience, and 
attitude they wanted. With that being said, don’t feel like you have to pick 
one or the other, first discover what you think you’ll enjoy documenting the 
most, the tool is always something you can learn.


Good luck.

Heidi




From: Andy Kelsall [EMAIL PROTECTED]
To: Framers@frameusers.com
Subject: Career advice--which application to focus on: FM or Word?
Date: Thu, 11 May 2006 11:39:34 -0400

Hello everyone,

  I would like some advice from anyone who has worked in the
technical writing field for more than 3 years. My question is this:

 If you knew someone who was looking to enter the technical 
writing

field at this time, would you advise them to seek out positions where they
would be using FrameMaker, or would you tell them not to worry so much on
which application would be used, but instead focus on the position and the
work itself?

 The reason I ask is that on various listservs I subscribe to, it
seems that most people are big FM advocates and are not too fond of Word.
I've spent the last month trying to learn the basics of FM, and I can see
why people choose FM over Word when it comes to serious technical writing.
Granted, there is a steep learning curve, but it *is* a lot more versatile
than Word.

 I'm moving away from a 17 year career as a technician and 
engineer

in the telecom field and I want to make sure my first step into technical
writing isn't a misstep. As a quick note, I have given the career change
quite a bit of thought, and went as far as completing a technical writing
program at Duke. Any and all advice is appreciated.


Thanks,

Andy
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RE: Career advice--which application to focus on: FM or Word?

2006-05-11 Thread Joe Malin
Hi!

I don't think that this advice is useful only for New Zealand... 

Knowing FM will help you get your foot in the door. In the Silicon
Valley, demand for tech writers is ramping up. My years of experience
suggest to me that tech writing departments will now be *desperate* for
writers. They'll be choosing candidates who can contribute immediately.
That may mean that experienced FM users get first crack at the jobs.

*Learning* FM helped me learn about the book-writing process. Even
unstructured FM will help you learn standards, consistency, and
organization, especially if you have to write your own templates.
Structured FM really helps you learn an organized approach to
information organization. It also helps you learn XML if you're not
familiar with it.

I could *use* Word before I learned FM, but afterwards I knew more about
what Word was all about. Once you learn FM, you can figure out how to do
the same stuff in Word. IMHO, Word is not a great tool for technical
writing; still, you will run into it. If you know Word, you'll be a hero
in your company even if they don't use it for tech writing.

Overall, though, learning *how to organize information* made me a tech
writer. Grammar and rhetoric skills don't do much if you can't put the
information in a place where the reader can find it, and produce an
overall group of topics that make the product clear.


 Joe Malin
Technical Writer
(408)625-1623
[EMAIL PROTECTED] 
www.tuvox.com
The views expressed in this document are those of the sender, and do not
necessarily reflect those of TuVox, Inc.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of rebecca officer
Sent: Thursday, May 11, 2006 3:14 PM
To: Framers@frameusers.com; [EMAIL PROTECTED]
Subject: Re: Career advice--which application to focus on: FM or Word?

If you were looking for work in New Zealand, you'd be in one of two
situations:

- working in a tech writing team with a company or consultancy. In that
case, the tool is pretty irrelevant. In our company, we take people
who've never seen FM before and get them competent within a week or two.
What matters to us is the ability to write clearly about complex
technical material. If you've got the kind of mind that can cope with
high-end internet switches, learning FM is a breeze!

- working by yourself in a small company. The problem there is that you
don't have anyone to learn the tool from, so lack of tool knowledge can
drive you batty. And the tool is most likely to be Word.

So in NZ, I'd advise someone to focus on the position and work -
especially to look for something with variety and the potential to rise
further - but also to try and come to grips with Word enough that you
can competently produce a template-based book from it.

Cheers, Rebecca 

 Andy Kelsall [EMAIL PROTECTED] 12/05/06 03:39 
Hello everyone,

   I would like some advice from anyone who has worked in the
technical writing field for more than 3 years. My question is this:

  If you knew someone who was looking to enter the technical
writing field at this time, would you advise them to seek out positions
where they would be using FrameMaker, or would you tell them not to
worry so much on which application would be used, but instead focus on
the position and the work itself?

  The reason I ask is that on various listservs I subscribe to,
it seems that most people are big FM advocates and are not too fond of
Word.
I've spent the last month trying to learn the basics of FM, and I can
see why people choose FM over Word when it comes to serious technical
writing.
Granted, there is a steep learning curve, but it *is* a lot more
versatile than Word.

  I'm moving away from a 17 year career as a technician and
engineer in the telecom field and I want to make sure my first step into
technical writing isn't a misstep. As a quick note, I have given the
career change quite a bit of thought, and went as far as completing a
technical writing program at Duke. Any and all advice is appreciated.


Thanks,

Andy
___


You are currently subscribed to Framers as [EMAIL PROTECTED]

Send list messages to [EMAIL PROTECTED]

To unsubscribe send a blank email to
[EMAIL PROTECTED]
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to [EMAIL PROTECTED] Visit
http://www.frameusers.com/ for more resources and info.