"Escalate" is the magic word to remember and employ early-on whenever
dealing with corporate tech-support and customer-service resistance.
When I did Ashton-Tate dBASE tech support around 1987, a customer wanted
the legal department to rewrite the product license because it was going to
expire
I finally got around to contacting Adobe about this. Couldn't find a phone
number so used chat. After I stumped the bot it connected me to an agent.
Konari (6/13/22, 4:13:42 PM PDT): Thank you for your time. I want to inform
> you that software is no longer distributed by
> Adobe. We no longer
Good point, Robert! We may need a bill of rights regarding software that
mandates things like this. Support is one thing, but access to the software
once you paid for it should be mandatory (even through reinstalls on new
machines when the old one cracks).
Back in the early 90’s Photoshop was
That doesn't mean they can disable software I paid for.
On Thu, Nov 11, 2021 at 2:17 PM Fred Ridder wrote:
>
> More to the point, Adobe support for the 8.x Acrobat generation officially
> ended in November 2011, a full decade ago.
___
This message is
On 12 Nov 2021 at 18:52, Syed Zaeem Hosain wrote:
> I now occasionally have Acrobat Pro (the latest version!) dropping into a
> constant "cannot check with server" (or some such message), when I start
> Acrobat
> Pro.
MhM, I have Acrobat Standard 2017 (Classic) 2017.011.30204 installed since
o: framers@lists.frameusers.com
Subject: Re: [Framers] activation dialog for old Adobe software
Being that the software came out in 2006, the activation servers are probably
shut down.
This is the current customer service number: 1 (800) 833-6687.
I suspect you are going to have to go up the food chain unt
Subject: Re: [Framers] activation dialog for old Adobe software
Being that the software came out in 2006, the activation servers are
probably shut down.
This is the current customer service number: 1 (800) 833-6687.
I suspect you are going to have to go up the food chain until you get
someone
] activation dialog for old Adobe software
Acrobat 8? You can't reactivate that any more. The activation servers have
been shut off because they couldn't be kept running anymore, and the
software won't work on new hardware/software.
If you need to create PDFs, forms, have shared reviews, etc., you'll either
Not true. It was working fine on this PC for four years. That's no excuse
for invalidating the license anyway.
On Thu, Nov 11, 2021, 2:05 PM Lin Sims wrote:
> ... the
> software won't work on new hardware/software.
>
> If you need to create PDFs, forms, have shared reviews, etc., you'll either
Acrobat 8? You can't reactivate that any more. The activation servers have
been shut off because they couldn't be kept running anymore, and the
software won't work on new hardware/software.
If you need to create PDFs, forms, have shared reviews, etc., you'll either
have to subscribe to Acrobat or
Being that the software came out in 2006, the activation servers are
probably shut down.
This is the current customer service number: 1 (800) 833-6687.
I suspect you are going to have to go up the food chain until you get
someone that can help you.
David Creamer
IDEAS Training
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