pear shaped RE: A giggle from the Adobe website

2014-10-28 Thread Craig Ede
I thought it was the fear of all technical writers that over the years
working at a desk we all will go pear shaped. (Heads up! This is not an
irrational fear!)

C-

 

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RE: A giggle from the Adobe website

2014-10-28 Thread Craig Ede
Given the amount of noise on this list about how the interface to FM is
inadequate, I would think there would be a raft of end-users out there
willing to sign on for this.

Craig
BTW: I am quite happy to be working in FM12. It's not perfect, but better
than any of the previous versions I've used (and I signed on with FrameMaker
3.0)

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Re: pear shaped RE: A giggle from the Adobe website

2014-10-28 Thread Lin Sims
Too late!

On Tue, Oct 28, 2014 at 8:36 AM, Craig Ede craig...@hotmail.com wrote:

 I thought it was the fear of all technical writers that over the years
 working at a desk we all will go pear shaped. (Heads up! This is not an
 irrational fear!)

 C-



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Re: A giggle from the Adobe website

2014-10-28 Thread Ed Nodland
I get it now.  All this time they thought I was not using Framemaker.  From
wiki: An end user of a computer system
http://en.wikipedia.org/wiki/End_user_of_a_computer_system or software is
someone who uses it.

I will let them know I am an end-user.  That could explain why we get
answers that are high-level, vague, or sound like short sound bites.  I was
checking IT manager.

I'll add that the program, documentation, and support is much better than
it was in 2007 - 2010 and the support community is amazing.

Ed


On Mon, Oct 27, 2014 at 12:07 PM, Helen Borrie hele...@iinet.net.au wrote:

 Pat Christenson wrote:

 I was visiting Adobe's website earlier and noticed that when you sign up,
 you have to make a choice from the list of Job Titles. One of the choices
 is End User.

 Really? That's a job title? ;-)

 At 07:19 a.m. 28/10/2014, Writer wrote:

 It's a dirty job, but someone's gotta do it.
 
 I hear the pay sucks, too.

 And don't we *always* get the blame when something goes pear-shaped?

 Helen

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Re: A giggle from the Adobe website

2014-10-28 Thread Scott Turner
My personal feeling is that documentation from Adobe has declined, and is 
threatening to approach the Microsoft level.


 On Oct 28, 2014, at 10:09, Ed Nodland enodl...@gmail.com wrote:
 
 I get it now.  All this time they thought I was not using Framemaker.  From 
 wiki: An end user of a computer system or software is someone who uses it. 
 
 I will let them know I am an end-user.  That could explain why we get answers 
 that are high-level, vague, or sound like short sound bites.  I was checking 
 IT manager.
 
 I'll add that the program, documentation, and support is much better than it 
 was in 2007 - 2010 and the support community is amazing.
 
 Ed
 
 
 On Mon, Oct 27, 2014 at 12:07 PM, Helen Borrie hele...@iinet.net.au wrote:
 Pat Christenson wrote:
 
 I was visiting Adobe's website earlier and noticed that when you sign up, 
 you have to make a choice from the list of Job Titles. One of the choices is 
 End User.
 
 Really? That's a job title? ;-)
 
 At 07:19 a.m. 28/10/2014, Writer wrote:
 
 It's a dirty job, but someone's gotta do it.
 
 I hear the pay sucks, too.
 
 And don't we *always* get the blame when something goes pear-shaped?
 
 Helen
 
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RE: A giggle from the Adobe website

2014-10-28 Thread Craig Ede
I'd have to say I agree with Ed here, rather than Scott.
Craig Ede


 Subject: Re: A giggle from the Adobe website 
 From: qui...@airmail.net 
 Date: Tue, 28 Oct 2014 10:51:10 -0500 
 To: enodl...@gmail.com 
 CC: framers@lists.frameusers.com 
  
 My personal feeling is that documentation from Adobe has declined, and  
 is threatening to approach the Microsoft level. 
  
  
 On Oct 28, 2014, at 10:09, Ed Nodland  
 enodl...@gmail.commailto:enodl...@gmail.com wrote: 
  
 I get it now.  All this time they thought I was not using Framemaker.   
 From wiki: An end user of a computer  
 systemhttp://en.wikipedia.org/wiki/End_user_of_a_computer_system or  
 software is someone who uses it. 
  
 I will let them know I am an end-user.  That could explain why we get  
 answers that are high-level, vague, or sound like short sound bites.  I  
 was checking IT manager. 
  
 I'll add that the program, documentation, and support is much better  
 than it was in 2007 - 2010 and the support community is amazing. 
  
 Ed 

  
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Re: A giggle from the Adobe website

2014-10-28 Thread Sharp, Amy
  My personal feeling is that documentation from Adobe has declined, and is 
 threatening to approach the Microsoft level.

I think Microsoft has a leg up on Adobe docs, albeit a skinny leg. Even before 
Adobe bought the company, FM docs were, shall we say, less than robust. They 
remind me of open-source philosophy where developers wait for a user to 
document that an icon means means crash and burn, not save this file.

If not for Sarah O'Keefe and Scriptorium, FrameMaker would have been abandoned 
a decade ago. Just saying.


Amy Sharp
Geophysical Technical Writer
ConocoPhillips Co.
MO1050
Work: 281-293-1819
Mobile: 713-724-8485
amy.sh...@cop.com

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Re: A giggle from the Adobe website

2014-10-28 Thread Robert Lauriston
I think FrameMaker's docs are the least bad of all the authoring tools
I've used or evaluated.

Their biggest weakness is often complete lack of coverage of
higher-level tasks. E.g. there are no templates in the usual sense, so
how do you work around that? The sample files they've provided not
only don't embody best practices, they were apparently created by
people who didn't understand many of the (properly documented)
fundamentals.

On Tue, Oct 28, 2014 at 2:58 PM, Sharp, Amy
amy.sh...@conocophillips.com wrote:
  My personal feeling is that documentation from Adobe has declined, and is 
 threatening to approach the Microsoft level.

 I think Microsoft has a leg up on Adobe docs, albeit a skinny leg. Even 
 before Adobe bought the company, FM docs were, shall we say, less than 
 robust. They remind me of open-source philosophy where developers wait for a 
 user to document that an icon means means crash and burn, not save this 
 file.

 If not for Sarah O'Keefe and Scriptorium, FrameMaker would have been 
 abandoned a decade ago. Just saying.
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Re: A giggle from the Adobe website

2014-10-27 Thread Writer
It's a dirty job, but someone's gotta do it.

I hear the pay sucks, too.

Nadine




 From: Christenson, Pat pchristen...@ftportfolios.com
To: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Monday, October 27, 2014 2:09 PM
Subject: A giggle from the Adobe website
 


 
I was visiting Adobe’s website earlier and noticed that when you sign up, you 
have to make a choice from the list of Job Titles. One of the choices is End 
User.
 
Really? That’s a job title? ;-)
 
Pat Christenson
Resource Coordinator
Fitzgerald Marketing and Communications
pchristen...@ftportfolios.com
 
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Re: A giggle from the Adobe website

2014-10-27 Thread Helen Borrie
Pat Christenson wrote:

I was visiting Adobe's website earlier and noticed that when you sign up, you 
have to make a choice from the list of Job Titles. One of the choices is End 
User.
 
Really? That's a job title? ;-)

At 07:19 a.m. 28/10/2014, Writer wrote:

It's a dirty job, but someone's gotta do it.

I hear the pay sucks, too.

And don't we *always* get the blame when something goes pear-shaped?

Helen

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Re: A giggle from the Adobe website

2014-10-27 Thread Lin Sims
Why do things go pear-shaped? Why not rhombus-shaped, or even
watermelon-shaped? Or artichoke--then you get an odd shaped that's all
prickly, too.

On Mon, Oct 27, 2014 at 3:07 PM, Helen Borrie hele...@iinet.net.au wrote:

 Pat Christenson wrote:

 I was visiting Adobe's website earlier and noticed that when you sign up,
 you have to make a choice from the list of Job Titles. One of the choices
 is End User.

 Really? That's a job title? ;-)

 At 07:19 a.m. 28/10/2014, Writer wrote:

 It's a dirty job, but someone's gotta do it.
 
 I hear the pay sucks, too.

 And don't we *always* get the blame when something goes pear-shaped?

 Helen

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Re: A giggle from the Adobe website

2014-10-27 Thread Writer
To quote Joss Whedon, I have a theory...

Actually, it's Wikipedia's theory, not mine: 
http://en.wikipedia.org/wiki/Pear-shaped

Nadine




 From: Lin Sims ljsims...@gmail.com
To: Helen Borrie hele...@iinet.net.au 
Cc: Frame Users framers@lists.frameusers.com 
Sent: Monday, October 27, 2014 4:31 PM
Subject: Re: A giggle from the Adobe website
 


Why do things go pear-shaped? Why not rhombus-shaped, or even 
watermelon-shaped? Or artichoke--then you get an odd shaped that's all prickly, 
too.



On Mon, Oct 27, 2014 at 3:07 PM, Helen Borrie hele...@iinet.net.au wrote:

Pat Christenson wrote:

I was visiting Adobe's website earlier and noticed that when you sign up, you 
have to make a choice from the list of Job Titles. One of the choices is End 
User.

Really? That's a job title? ;-)

At 07:19 a.m. 28/10/2014, Writer wrote:

It's a dirty job, but someone's gotta do it.

I hear the pay sucks, too.

And don't we *always* get the blame when something goes pear-shaped?

Helen

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Re: A giggle from the Adobe website

2014-10-27 Thread Writer

If I confess to be a FrameMaker end user, what else might be inferred about me?

/Peter

That you use FrameMaker ends?

I mean...come on...it's not like orking cows, eh?


Nadine

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