Re: [Frameworks] Fwd: Important Changes to Motion Picture Film Distribution & Customer Service

2014-10-18 Thread Charles Chadwick
It's more of note because it's actual evidence of their downsizing. There's
a lot of film stuff going on in New York, and Kodak closing their walk in
office there is the end of an era in a way. It's sad more than anything,
but like everyone's said, the supply is still there at least for a while.
-charles

On Sat, Oct 18, 2014 at 6:30 AM, Amanda Christie <
ama...@amandadawnchristie.ca> wrote:

> same here.  I've always ordered from Rochester... and whether I was on the
> West Coast in Vancouver or on the East coast in Halifax, it always arrived
> the next day, even in Sackville which was a small town of only 3000
> (certainly not a major urban centre), still arrived next day.
> The only time I couldn't do that was when I was teaching a workshop up
> north in the arctic in the Northwest territories so that time I had to
> order in advance before I left by plane
>
> so, as long as you're not up in the arctic circle next day delivery
> should still be pretty sweetl
>
> xoadc
>
>
> On 2014-10-17, at 6:48 PM, Roger Wilson wrote:
>
> I live in Ottawa Ontario in Canada and have had to order my film from
> Rochester for years. I usually get it next day, it really does not affect
> my process other then I need to plan ahead. I rather see Kodak make these
> type of changes then discontinuing film stocks.
>
>
> Roger D. Wilson
> Film Scientist
> 613 324 - 7504
> rogerdwil...@sympatico.ca
> http://www.rogerdwilson.ca
>
> Without failure you can never achieve success. I have based my process and
> my career as an experimental film artist on this statement; and I welcome
> it as it pushes me forward as an artist to try something different,
> something new.
>
>
> ------
> From: d.nad...@gmail.com
> Date: Fri, 17 Oct 2014 14:01:27 -0700
> To: infiltration...@gmail.com
> CC: frameworks@jonasmekasfilms.com
> Subject: Re: [Frameworks] Fwd: Important Changes to Motion Picture Film
> Distribution & Customer Service
>
> It's true. I'm sitting in the "lobby" of
> Kodak's Will Call garage in Hollywood
> waiting for my last case of super-8 film
> from this place. It's finally happening...
> Adieu, Dana
>
>
> Sent from my iPhone
>
> On Oct 16, 2014, at 1:19 PM, Charles Chadwick 
> wrote:
>
>
>
> 
> :charles:chadwick:
> :artist:filmmaker:
> www.charleschadwick.org
>
> Begin forwarded message:
>
> *From:* "Kodak's Entertainment Imaging" 
> *Date:* October 16, 2014 at 1:08:09 PM PDT
> *To:* 
> *Subject:* *Important Changes to Motion Picture Film Distribution &
> Customer Service*
> *Reply-To:* "Kodak" <
> reply-fe5710777c63047c761d-32486288_html-690207916-3409...@reply.catalystinc.com
> >
>
> View in a webpage
> <http://cl.exct.net/?ju=fe25177270650074721374&ls=fdc015707c6400757411777261&m=fefc1774756d07&l=fe561772716c027f7d1c&s=fe2712797566047a7c1576&jb=ffcf14&t=>
>   InMotionNews from Kodak Entertainment ImagingNew Direct Shipping Model
>
> Kodak is in the midst of optimizing its motion picture film distribution
> by moving to a direct ship model, serving customers from our manufacturing
> facility in Rochester. As such, today we are announcing some changes in the
> way we distribute our motion picture products and provide customer service
> within the United States.
>
> *Effective Monday November 3, 2014:*
> Reflective of our newly centralized service and support model, normal
> customer service telephone hours will now be Monday thru Friday, 8am to 5pm
> Eastern Time.
>
> All orders will continue to be placed either by calling 1-800-621-FILM (3456)
> and pressing prompt 1, or by sending an e-mail outlining your order, a
> purchase order number where applicable, "ship to" information, your Kodak
> account number, or credit card information, toeiameri...@kodak.com.*
> 
>
> **Please note:* Unless otherwise arranged, Kodak will ship your order
> from our Rochester Distribution Center to your provided address via a
> common carrier of Kodak's choice. Anticipated delivery will be five (5)
> working days after the date of your order. When possible, expedited
> delivery is available at your sole expense.
>
> In addition:
> • "Will Call" service in the New York City area will no longer be
> provided.• Our Hollywood Distribution Facility will relocate to PRO-TEK
> Vaults, in Burbank California. Limited pick-up capabilities will be
> available from that location.• Kodak's ShootSaver service will no longer
> be available.
> As we have done for over a century, Kodak continues to provide motion
> picture products and

Re: [Frameworks] Fwd: Important Changes to Motion Picture Film Distribution & Customer Service

2014-10-18 Thread Amanda Christie
same here.  I've always ordered from Rochester... and whether I was on the West 
Coast in Vancouver or on the East coast in Halifax, it always arrived the next 
day, even in Sackville which was a small town of only 3000 (certainly not a 
major urban centre), still arrived next day.
The only time I couldn't do that was when I was teaching a workshop up north in 
the arctic in the Northwest territories so that time I had to order in 
advance before I left by plane

so, as long as you're not up in the arctic circle next day delivery should 
still be pretty sweetl

xoadc


On 2014-10-17, at 6:48 PM, Roger Wilson wrote:

> I live in Ottawa Ontario in Canada and have had to order my film from 
> Rochester for years. I usually get it next day, it really does not affect my 
> process other then I need to plan ahead. I rather see Kodak make these type 
> of changes then discontinuing film stocks. 
> 
> 
> Roger D. Wilson
> Film Scientist
> 613 324 - 7504
> rogerdwil...@sympatico.ca
> http://www.rogerdwilson.ca
> 
> Without failure you can never achieve success. I have based my process and my 
> career as an experimental film artist on this statement; and I welcome it as 
> it pushes me forward as an artist to try something different, something new. 
> 
> 
> From: d.nad...@gmail.com
> Date: Fri, 17 Oct 2014 14:01:27 -0700
> To: infiltration...@gmail.com
> CC: frameworks@jonasmekasfilms.com
> Subject: Re: [Frameworks] Fwd: Important Changes to Motion Picture Film   
> Distribution & Customer Service
> 
> It's true. I'm sitting in the "lobby" of 
> Kodak's Will Call garage in Hollywood 
> waiting for my last case of super-8 film 
> from this place. It's finally happening...
> Adieu, Dana
> 
> 
> Sent from my iPhone
> 
> On Oct 16, 2014, at 1:19 PM, Charles Chadwick  
> wrote:
> 
> 
> 
> 
> :charles:chadwick:
> :artist:filmmaker:
> www.charleschadwick.org
> 
> Begin forwarded message:
> 
> From: "Kodak's Entertainment Imaging" 
> Date: October 16, 2014 at 1:08:09 PM PDT
> To: 
> Subject: Important Changes to Motion Picture Film Distribution & Customer 
> Service
> Reply-To: "Kodak" 
> 
> 
> View in a webpage
>  
>  
> 
>   
> InMotion
> 
> News from Kodak Entertainment Imaging
> 
> 
> 
> New Direct Shipping Model
> 
> Kodak is in the midst of optimizing its motion picture film distribution by 
> moving to a direct ship model, serving customers from our manufacturing 
> facility in Rochester. As such, today we are announcing some changes in the 
> way we distribute our motion picture products and provide customer service 
> within the United States. 
> 
> Effective Monday November 3, 2014: 
> Reflective of our newly centralized service and support model, normal 
> customer service telephone hours will now be Monday thru Friday, 8am to 5pm 
> Eastern Time. 
> 
> All orders will continue to be placed either by calling 1-800-621-FILM (3456) 
> and pressing prompt 1, or by sending an e-mail outlining your order, a 
> purchase order number where applicable, "ship to" information, your Kodak 
> account number, or credit card information, toeiameri...@kodak.com.* 
> 
> *Please note: Unless otherwise arranged, Kodak will ship your order from our 
> Rochester Distribution Center to your provided address via a common carrier 
> of Kodak's choice. Anticipated delivery will be five (5) working days after 
> the date of your order. When possible, expedited delivery is available at 
> your sole expense. 
> 
> In addition: 
> • "Will Call" service in the New York City area will no longer be 
> provided.
> • Our Hollywood Distribution Facility will relocate to PRO-TEK Vaults, in 
> Burbank California. Limited pick-up capabilities will be available from that 
> location.
> • Kodak's ShootSaver service will no longer be available.
> 
> As we have done for over a century, Kodak continues to provide motion picture 
> products and support to filmmakers not only in the United States, but 
> worldwide. Should you have special needs please contact your Kodak Account 
> Manager or visit our website
> www.kodak.com/go/motion. 
> 
> Thank you for your patience and support as we launch this new delivery 
> process. Everyone here at Kodak looks forward to working with you now and 
> into the future. 
> 
> 
> Sincerely, 
> 
> Bruce A. Berke
> Manager Sales, Marketing & Administration
> Kodak Entertainment Imaging
>   
>   
>  
> 
>  
>   Join us on Facebook
>  
>   Follow us on Twitter atKodak_ShootFilm
&

Re: [Frameworks] Fwd: Important Changes to Motion Picture Film Distribution & Customer Service

2014-10-17 Thread Dana
It's true. I'm sitting in the "lobby" of 
Kodak's Will Call garage in Hollywood 
waiting for my last case of super-8 film 
from this place. It's finally happening...
Adieu, Dana


Sent from my iPhone

> On Oct 16, 2014, at 1:19 PM, Charles Chadwick  
> wrote:
> 
> 
> 
> 
> :charles:chadwick:
> :artist:filmmaker:
> www.charleschadwick.org
> 
> Begin forwarded message:
> 
>> From: "Kodak's Entertainment Imaging" 
>> Date: October 16, 2014 at 1:08:09 PM PDT
>> To: 
>> Subject: Important Changes to Motion Picture Film Distribution & Customer 
>> Service
>> Reply-To: "Kodak" 
>> 
>> 
>> 
>> View in a webpage
>>  
>>  
>> 
>>  
>> InMotion
>> News from Kodak Entertainment Imaging
>> 
>> 
>> New Direct Shipping Model
>> 
>> Kodak is in the midst of optimizing its motion picture film distribution by 
>> moving to a direct ship model, serving customers from our manufacturing 
>> facility in Rochester. As such, today we are announcing some changes in the 
>> way we distribute our motion picture products and provide customer service 
>> within the United States. 
>> 
>> Effective Monday November 3, 2014: 
>> Reflective of our newly centralized service and support model, normal 
>> customer service telephone hours will now be Monday thru Friday, 8am to 5pm 
>> Eastern Time. 
>> 
>> All orders will continue to be placed either by calling 1-800-621-FILM 
>> (3456) and pressing prompt 1, or by sending an e-mail outlining your order, 
>> a purchase order number where applicable, "ship to" information, your Kodak 
>> account number, or credit card information, to eiameri...@kodak.com.* 
>> 
>> *Please note: Unless otherwise arranged, Kodak will ship your order from our 
>> Rochester Distribution Center to your provided address via a common carrier 
>> of Kodak's choice. Anticipated delivery will be five (5) working days after 
>> the date of your order. When possible, expedited delivery is available at 
>> your sole expense. 
>> 
>> In addition: 
>> •"Will Call" service in the New York City area will no longer be 
>> provided.
>> •Our Hollywood Distribution Facility will relocate to PRO-TEK Vaults, in 
>> Burbank California. Limited pick-up capabilities will be available from that 
>> location.
>> •Kodak's ShootSaver service will no longer be available.
>> 
>> As we have done for over a century, Kodak continues to provide motion 
>> picture products and support to filmmakers not only in the United States, 
>> but worldwide. Should you have special needs please contact your Kodak 
>> Account Manager or visit our website
>> www.kodak.com/go/motion. 
>> 
>> Thank you for your patience and support as we launch this new delivery 
>> process. Everyone here at Kodak looks forward to working with you now and 
>> into the future. 
>> 
>> 
>> Sincerely, 
>> 
>> Bruce A. Berke
>> Manager Sales, Marketing & Administration
>> Kodak Entertainment Imaging
>>  
>>  
>>  
>> 
>>  
>>  Join us on Facebook
>>  
>>  Follow us on Twitter at Kodak_ShootFilm
>>  
>>  Watch us on YouTube
>> 
>> 
>> 
>>  
>>  
>> Kodak Email Privacy Policy:
>> To change your email address or other contact information, please update 
>> your profile.
>> If you do not wish to receive promotional emails from Kodak's Entertainment 
>> Imaging Team, please unsubscribe. 
>> The sender of this email is Kodak's Entertainment Imaging Team, 343 State 
>> Street, Rochester, NY 14650. 
>> 
>> www.kodak.com/go/motion | 1.800.621.FILM for US&C
>> ©Kodak, 2013. Kodak is a trademark.
>>  
___
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