Re: OT: Helpdesk/Call tracking software (now VERY off topic)

2005-07-21 Thread Hornet
On 7/20/05, Matt Juszczak <[EMAIL PROTECTED]> wrote: > While I'm here, anyone know something that can integrate with LDAP to > pull customer info? Of course the tickets would be stored in MySQL, > etc but a way to search for customers, etc. via ldap would be awesome http://www.otrs.org > > P

Re: OT: Helpdesk/Call tracking software (now VERY off topic)

2005-07-20 Thread Garrett Cooper
Matt Juszczak wrote: While I'm here, anyone know something that can integrate with LDAP to pull customer info? Of course the tickets would be stored in MySQL, etc but a way to search for customers, etc. via ldap would be awesome Philip Hallstrom wrote: Never used it, but RT always seems

Re: OT: Helpdesk/Call tracking software (now VERY off topic)

2005-07-20 Thread Matt Juszczak
While I'm here, anyone know something that can integrate with LDAP to pull customer info? Of course the tickets would be stored in MySQL, etc but a way to search for customers, etc. via ldap would be awesome Philip Hallstrom wrote: Never used it, but RT always seems to get good praise...