Re: dealing with a failing drive

2007-11-25 Thread Matthew Seaman
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Bob Richards wrote:

 I have a similar issue, only it is with a Dell server which has 6 SCSI
 drives in a hardware raid array. The controller is a Dell PERC 2/Si.
 
 Is there an equivalent monitor utility for this as well? I am currently
 running: FreeBSD 6.1-RELEASE-p20 #2.

If that's a rebadged LSI MegaRAID card and uses the amr driver under
FreeBSD, then there are two packages that may be of interest:

sysutils/amrstat amrstat-20070216Utility for LSI Logic's MegaRAID RAID 
controllers
sysutils/megarc  megarc-1.51 LSI Logic's MegaRAID controlling software

On the other hand, if it's a rebadged Adaptec RAID controller using
the aac driver under FreeBSD then you want:

sysutils/aaccli  aaccli-1.0  Adaptec SCSI RAID administration tool

Cheers,

Matthew

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Re: dealing with a failing drive

2007-11-25 Thread Bob Richards
On Sun, 25 Nov 2007 08:45:46 +
Matthew Seaman [EMAIL PROTECTED] wrote:

... it's a rebadged Adaptec RAID controller using
 the aac

Wonderful; I can now look into and play with the RAID system without
taking the OS off-line and going to the bios.

Thanks!
Bob

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Re: dealing with a failing drive

2007-11-25 Thread David Newman
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On 11/24/07 12:39 PM, Ted Mittelstaedt wrote:
 The output of idacontrol show will show if one of the
 hard disks in the SmartArray has failed.  Your choice with
 a hardware array is to either run it with redundancy or not.
 (ie: raid5 or mirroring or striping)  You have to choose 
 which is more important for you.
 
 IMHO it is very foolish to stripe an array that you have
 critical data on and assume that you can predict a failure
 of a disk using smart or other monitoring, and replace it
 in advance of a failure.  If your concern is redundancy, then
 add more disks to the array and create a raid 5 or a mirror.
 Then ignore all the predictive junk and let the array card
 concern itself with detecting if a drive has failed.  Run
 idacontrol periodically out of a script that checks for a
 failure of a disk and e-mails you if there is one.

Thanks, this is good advice, but it doesn't answer the specific
questions I had:

1. How to diagnose the health of a *physical* disk that's part of a RAID
array (RAID1, in this case) in an old Compaq Proliant server?

2. Is it normal for idacontrol to generate soft write errors?

Backstory here is that Proliant server #1 generated beaucoup hard and
soft read and write errors and eventually locked up. I thought it was
one of the disks but replacing one at a time didn't help. So I took both
disks and put them in identical Proliant server #2. Ergo, I would
conclude server #1's RAID controller flaked out.

idacontrol is useful for telling the health of the logical disk. What it
doesn't tell me (or maybe I just don't see it) is whether the physical
disks are ok, and those soft write errors concern me. I had a failure
situation, and need to figure out whether just the controller was bad or
whether I need to replace at least one disk too.

Thanks again!

dn

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Re: dealing with a failing drive

2007-11-25 Thread Bob Richards
On Sun, 25 Nov 2007 08:45:46 +
Matthew Seaman [EMAIL PROTECTED] wrote:

 sysutils/aaccli  aaccli-1.0  Adaptec SCSI RAID administration


As I said in my previous post, this is EXACTLY what was wanted.

Installation of aaccli  was a snap. My only problem was the total lack
of documentation; no man page, no info file Capturing the help
screens within the CLI was useful, but pretty incomplete.

I found an Adaptec doc, describing their cli-sata-scsi-iug program;
http://download.adaptec.com/pdfs/installation_guides/cli-sata-scsi-iug.pdf 

This seems to be exactly what aaccli is. 

Since I usually do this sort of work outside of X, at the console, I
converted the adaptec  pdf file into a text file using pdftotext. The
ridiculous copyright restrictions on this file prevents me from
producing a man page, or an info file for redistribution as part of the
port!

So; If anyone wants either the pdf file, or the converted text file, I
would be glad to email same. Just send an email to
[EMAIL PROTECTED] and ask for
either my  /usr/local/share/cli/cli-sata-scsi-iug.pdf or for my 
/usr/local/share/cli/cli-sata-scsi-iug.txt.

Bob

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RE: dealing with a failing drive

2007-11-25 Thread Ted Mittelstaedt
Are we looking at the same output?

Here's the output of idacontrol show off one of my DL360 servers:

mail# idacontrol show
cmd_show_all()
[Compaq Integrated Array controller]
  Controller uptime: 301 hours 54 minutes 22 seconds
   Firmware Version: 1.50 (running) 1.50 (ROM)
Revision -
   Hardware: 2
  Marketing: A
 SCSI bus count: 2
 Max drives per bus: 16
Maximum request: 65535 blocks

Logical drive 0: 17359MB (35553120 sectors), blocksize=512
 Status: Logical drive ok
   Mode: Mirroring (RAID1)
   Drive ID: 
Drive Label:
bus 1 target 0 lun 0:
enclosure 0, bay 0, connector 2J
COMPAQ  BB01813467   3BM0G60671011MHF 3B07 direct-access
17361MB (35556888 512 byte sectors, 1088 reserved)
Sync, Ultra2, Wide - Configured in a logical volume.
bus 1 target 1 lun 0:
enclosure 0, bay 1, connector 2J
COMPAQ  BF01864663   3EV0J0V372363NRD 3B0B direct-access
17361MB (35556888 512 byte sectors, 1088 reserved)
Sync, Ultra2, Wide - Configured in a logical volume.
bus 1 target 7 lun 0:
enclosure 0, bay 7, connector 2J
COMPAQ  PROLIANT 4L2I JB21 non-disk
Async
mail#

There are two physical disks in the server.  bus 1 target 0 and
bus 1 target 1.  Those ARE the physical disks.  If one of them
has failed instead of:

 Sync, Ultra2, Wide - Configured in a logical volume.

you will see something like:

 Sync, Ultra2, Wide - Unconfigured

or nothing at all.

It is normal for idacontrol to generate soft write errors.  The
developer knows about this.  There's really no easy way to make
it not happen.  It doesen't hurt anything, however.

If the RAID card itself is flakey you can't really tell it from
software.  Even the Windows RAID utilities that HP/Compaq supplies
won't tell you this.

The by the book way of troubleshooting these servers is if you get
a disk failure, you immediately swap the disk.  Then if the failure
happens again and your pretty sure it's not the disk, you down the
server, and boot it into Compaq Diagnostics and let it run for a day or so.

It is not uncommon to end up with several additional hard drives
that you don't need in the process of identifying a bad RAID card
in a server.  We have all done it, it is part of the territory.  If
you cannot afford it, stay away from these servers.  Remember these
servers are designed for a medium to large corporation that has
a lot of resources.

To give you a typical scenario, a couple weeks ago one of our mailservers
running on a Proliant 1600R started freezing up.  I had the admin
pull the entire disk array and put the disks into our backup server,
that went online in place of the original server, and the original
server was pulled and put on a test bench.  About a week later the
admin finally discovered the processor board had worked it's way
almost out of the socket, after much hair-pulling, running of
diagnostics, and so on.


Ted

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of David Newman
 Sent: Sunday, November 25, 2007 2:58 PM
 To: Ted Mittelstaedt
 Cc: freebsd-questions@freebsd.org
 Subject: Re: dealing with a failing drive


 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 On 11/24/07 12:39 PM, Ted Mittelstaedt wrote:
  The output of idacontrol show will show if one of the
  hard disks in the SmartArray has failed.  Your choice with
  a hardware array is to either run it with redundancy or not.
  (ie: raid5 or mirroring or striping)  You have to choose
  which is more important for you.
 
  IMHO it is very foolish to stripe an array that you have
  critical data on and assume that you can predict a failure
  of a disk using smart or other monitoring, and replace it
  in advance of a failure.  If your concern is redundancy, then
  add more disks to the array and create a raid 5 or a mirror.
  Then ignore all the predictive junk and let the array card
  concern itself with detecting if a drive has failed.  Run
  idacontrol periodically out of a script that checks for a
  failure of a disk and e-mails you if there is one.

 Thanks, this is good advice, but it doesn't answer the specific
 questions I had:

 1. How to diagnose the health of a *physical* disk that's part of a RAID
 array (RAID1, in this case) in an old Compaq Proliant server?

 2. Is it normal for idacontrol to generate soft write errors?

 Backstory here is that Proliant server #1 generated beaucoup hard and
 soft read and write errors and eventually locked up. I thought it was
 one of the disks but replacing one at a time didn't help. So I took both
 disks and put them in identical Proliant server #2. Ergo, I would
 conclude server #1's RAID controller flaked out.

 idacontrol is useful for telling the health of the logical disk. What it
 doesn't tell me (or maybe I just don't see it) is whether the physical
 disks are ok

Re: dealing with a failing drive

2007-11-25 Thread David Newman
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On 11/25/07 9:08 PM, Ted Mittelstaedt wrote:

 There are two physical disks in the server.  bus 1 target 0 and
 bus 1 target 1.  Those ARE the physical disks.  If one of them
 has failed instead of:
 
  Sync, Ultra2, Wide - Configured in a logical volume.
 
 you will see something like:
 
  Sync, Ultra2, Wide - Unconfigured
 
 or nothing at all.

Cool, thanks. Your output and mine are virtually identical.

Now I get what you mean by running idacontrol periodically and grokking
the output to verify both disks are still in the array.

 
 It is normal for idacontrol to generate soft write errors.  The
 developer knows about this.  There's really no easy way to make
 it not happen.  It doesen't hurt anything, however.

OK, good to know.

thanks much!

dn

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RE: dealing with a failing drive

2007-11-24 Thread Ted Mittelstaedt

The output of idacontrol show will show if one of the
hard disks in the SmartArray has failed.  Your choice with
a hardware array is to either run it with redundancy or not.
(ie: raid5 or mirroring or striping)  You have to choose 
which is more important for you.

IMHO it is very foolish to stripe an array that you have
critical data on and assume that you can predict a failure
of a disk using smart or other monitoring, and replace it
in advance of a failure.  If your concern is redundancy, then
add more disks to the array and create a raid 5 or a mirror.
Then ignore all the predictive junk and let the array card
concern itself with detecting if a drive has failed.  Run
idacontrol periodically out of a script that checks for a
failure of a disk and e-mails you if there is one.

Ted

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of David Newman
 Sent: Monday, November 19, 2007 8:44 AM
 To: freebsd-questions@freebsd.org
 Subject: Re: dealing with a failing drive
 
 
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 On 11/18/07 11:30 PM, Ted Mittelstaedt wrote:
  Hi David,  apologies to Jerry for jumping in.
  
  Compaq uses several RAID cards most are under the so-called
  SmartArray using the ida driver.  If this is yours, you can
  use a utility called idacontrol that can monitor the array,
 
 Hi Ted,
 
 Thanks much for this info. I'm pleased to report that idacontrol thinks
 the logical array is in good shape. (This is on an identical server; I
 moved both disks from a RAID1 array there after the first server started
 reporting write and read errors.)
 
 
  NOTE:
  
  The smart utility only works on SATA or ATA/IDE drives, not SCSI.
 
 Yes. I've heard it said that SMART isn't.
 
 This Proliant DL320 server uses a SmartArray controller and SCSI disks.
 SMART or not, is there a way of monitoring the health of the physical
 disks from within FreeBSD?
 
 thanks again!
 
 dn
 
 
 
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Re: dealing with a failing drive

2007-11-24 Thread Bob Richards

 Compaq uses several RAID cards most are under the so-called
 SmartArray using the ida driver.  If this is yours, you can
 use a utility called idacontrol that can monitor the array,

Interesting discussion!

I have a similar issue, only it is with a Dell server which has 6 SCSI
drives in a hardware raid array. The controller is a Dell PERC 2/Si.

Is there an equivalent monitor utility for this as well? I am currently
running: FreeBSD 6.1-RELEASE-p20 #2.

TIA

Bob


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Re: dealing with a failing drive

2007-11-22 Thread David Newman
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On 11/18/07 11:30 PM, Ted Mittelstaedt wrote:

 idacontrol show | grep Status
 
 IF status is fully up it will say:
 
 Status: Logical drive ok

And that's what it does say. So far so good...

...but then each time I run idacontrol I get this in /var/log/messages:

Nov 21 17:01:30 mail kernel: ida0: soft error
Nov 21 17:01:36 mail last message repeated 59 times

Does this mean the controller is OK and the disks are dying? Or is it
expected behavior with idacontrol? Or something else?

thanks

dn

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Re: dealing with a failing drive

2007-11-19 Thread David Newman
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On 11/18/07 11:30 PM, Ted Mittelstaedt wrote:
 Hi David,  apologies to Jerry for jumping in.
 
 Compaq uses several RAID cards most are under the so-called
 SmartArray using the ida driver.  If this is yours, you can
 use a utility called idacontrol that can monitor the array,

Hi Ted,

Thanks much for this info. I'm pleased to report that idacontrol thinks
the logical array is in good shape. (This is on an identical server; I
moved both disks from a RAID1 array there after the first server started
reporting write and read errors.)


 NOTE:
 
 The smart utility only works on SATA or ATA/IDE drives, not SCSI.

Yes. I've heard it said that SMART isn't.

This Proliant DL320 server uses a SmartArray controller and SCSI disks.
SMART or not, is there a way of monitoring the health of the physical
disks from within FreeBSD?

thanks again!

dn



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Re: Failing Drive

2007-11-19 Thread Chad Gross
On Nov 16, 2007 5:05 PM, Douglas Rodriguez [EMAIL PROTECTED] wrote:
 I've been getting the following message repeating continuously:

 ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
 error=1ILLEGAL_LENGTH LBA=216026367
 g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5
 ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
 error=40UNCORRECTABLE LBA=216026367
 g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5
 ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
 error=1ILLEGAL_LENGTH LBA=216026367
 g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5
 

 The same thing repeats every so often.  What does this mean?  I've read
 other threads (Drives Dieing) about possibly shutting down dma or
 reinstalling the system, but is that the best solution to this kind of
 problem?

 Thanks.

 ~Doug

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One of the first things you can do is install sysutils/smartmontools.
This package gives you the ability to access the S.M.A.R.T.
functionality of your drives. Of course, your drives need to include
S.M.A.R.T.  capability and be enabled. After installing you can check
to see if your drives support it by using the smartctl command. This
is also the command that will use to run tests and check the results.

Check out their homepage for more info: http://smartmontools.sourceforge.net/

Regards

-- 
Chad M. Gross
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RE: dealing with a failing drive

2007-11-18 Thread Ted Mittelstaedt


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of Jerry
 McAllister
 Sent: Monday, November 12, 2007 8:04 AM
 To: David Newman
 Cc: freebsd-questions@freebsd.org
 Subject: Re: dealing with a failing drive
 
 
 On Sat, Nov 10, 2007 at 05:22:06PM -0800, David Newman wrote:

  I vaguely remember trying about a year ago to load a SMART utility from
  the ports collection but it wouldn't work on drives in a RAID array.
  
  Is there some other way to:
  
  a) diagnose/fix the errant disk here?
  b) monitor the health of disks on a Compaq controller so it doesn't get
  to this point to begin with?
  

Hi David,  apologies to Jerry for jumping in.

Compaq uses several RAID cards most are under the so-called
SmartArray using the ida driver.  If this is yours, you can
use a utility called idacontrol that can monitor the array,
here's the instructions for using it.  You will need usrsbin 
sources installed:


) Install idacontrol


cd /usr/ports
mkdir distfiles
cd /usr/ports/distfiles
mkdir manual-build
cd manual-build
fetch ftp://ftp.jurai.net/users/winter/idacontrol.tar
cd /usr/src
tar xf /usr/ports/distfiles/manual-build/idacontrol.tar

cd /usr/src/usr.sbin/idacontrol

vi makefile  change variable NOMAN to NO_MAN
make obj  make depend  make  make install

cd

idacontrol show | grep Status

IF status is fully up it will say:

Status: Logical drive ok

IF status is degraded it will say 1 of several other error messages.


More on PR i386/70482
and on thread:
http://lists.freebsd.org/pipermail/freebsd-scsi/2005-September/002009.html


NOTE:

The smart utility only works on SATA or ATA/IDE drives, not SCSI.

Ted
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Failing Drive

2007-11-16 Thread Douglas Rodriguez
I've been getting the following message repeating continuously:

ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
error=1ILLEGAL_LENGTH LBA=216026367
g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5
ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
error=40UNCORRECTABLE LBA=216026367
g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5
ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
error=1ILLEGAL_LENGTH LBA=216026367
g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5


The same thing repeats every so often.  What does this mean?  I've read
other threads (Drives Dieing) about possibly shutting down dma or
reinstalling the system, but is that the best solution to this kind of
problem?

Thanks.

~Doug

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Re: Failing Drive

2007-11-16 Thread Kevin Kinsey

Douglas Rodriguez wrote:

I've been getting the following message repeating continuously:

ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
error=1ILLEGAL_LENGTH LBA=216026367
g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5
ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
error=40UNCORRECTABLE LBA=216026367
g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5
ad1:FAILURE - READ_DMA status=51READY, DSC, ERROR
error=1ILLEGAL_LENGTH LBA=216026367
g_vfs_done():ad1s1[READ(offset = 110605467648, length = 16384)]error=5


The same thing repeats every so often.  What does this mean?  I've read
other threads (Drives Dieing) about possibly shutting down dma or
reinstalling the system, but is that the best solution to this kind of
problem?



Backup, backup, backup ;-)

You'll need a Real Expert(tm) to help on the ILLEGAL_LENGTH error, but
I've seen UNCORRECTABLE plenty.  Keep in mind that it may cost some time
and energy to find out; apart from a bad disk, could be a bad disk *controller*.

I bought two new HDD's recently because of similar problems, but all of
them are now working fine on a new motherboard :-/

Sorry no help here :-/

Kevin Kinsey
--
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-- Random Shack Data Processing Dictionary
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Re: dealing with a failing drive

2007-11-14 Thread jdow

From: David Newman [EMAIL PROTECTED]

-BEGIN PGP SIGNED MESSAGE-



On 11/12/07 8:14 AM, Jerry McAllister wrote:


An update: After doing what you suggest (leaving in the good disk,
adding a new disk, RAID rebuilding) I still got soft write errors --
with *either one* of the disks I tried.

Then I tried putting both disks in an identical server and they came up
fine, no read or write errors.

Ergo, the bad RAID controller is bad and the disks may be OK.


Probably not.
Generally, if the RAID controller is bad, you will see errors
all over and not it just one place, tho I suppose it is possible.
Check and see what it reports as error locations and see if they
move around any.


Jerry, thanks for your response.

After 36 hours of running the same disks in a different, identical
machine there hasn't been a single read or write error. I'm hardly a
storage expert but from the evidence I have I'm inclined to believe the
root cause was a bad RAID controller and not failed disks.

I'm aware of CLI tools to monitor 3Ware SATA RAID controllers. Anyone
know if there are similar tools for HP/Compaq SCSI RAID controllers?


Bad cable? Iffy power supply? Examine each step the data and power
take for possible hitches. You might even have an overheated and
weakened power connector on a drive. If it's not making solid contact
it can give you headaches.

{^_^}
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Re: dealing with a failing drive

2007-11-14 Thread jdow

From: Jerry McAllister [EMAIL PROTECTED]
Sent: Monday, November 12, 2007 12:53



On Mon, Nov 12, 2007 at 09:26:38AM -0800, David Newman wrote:


On 11/12/07 8:14 AM, Jerry McAllister wrote:

 An update: After doing what you suggest (leaving in the good disk,
 adding a new disk, RAID rebuilding) I still got soft write errors --
 with *either one* of the disks I tried.
 
 Then I tried putting both disks in an identical server and they came up

 fine, no read or write errors.
 
 Ergo, the bad RAID controller is bad and the disks may be OK.
 
 Probably not.

 Generally, if the RAID controller is bad, you will see errors
 all over and not it just one place, tho I suppose it is possible.
 Check and see what it reports as error locations and see if they
 move around any.

Jerry, thanks for your response.

After 36 hours of running the same disks in a different, identical
machine there hasn't been a single read or write error. I'm hardly a
storage expert but from the evidence I have I'm inclined to believe the
root cause was a bad RAID controller and not failed disks.


That is not much proof. 
The different machine would probably be accessing the disks in

a different way, either slightly different positioning or using
different space.   Also, 36 hours is not really much time.


Dn, I have had a Promise controller that was bad. I kept getting errors
at one specific location on two disks out of three on a RAID 5. The
system continued to operate. When I finally spent the time to nail it
down to the controller I found the Promise people more than anxious to
get the beast for a postmortem. It had been bad for me from day one. It
would take about a week to a month for the problem to appear. After the
6th disk showing the problem at the same block number the coin dropped
in my sometimes overly slow mind.

{^_-}Joanne
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Re: dealing with a failing drive

2007-11-12 Thread Jerry McAllister
On Sat, Nov 10, 2007 at 05:22:06PM -0800, David Newman wrote:

 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 I'd welcome suggestions on how (or whether) to try to revive a SCSI
 drive that's failing.

to answer 'whether':  don't.   Get your stuff off from it as
soon as possible and nuke it if it has anything sensitive at all.

If it is a mirror or raid5 then you should be able to just replace it, but
otherwise, back it up immediately and quit using it.

Generally, if you start seeing a regular hard error, the drive
is on its last legs.   The errors only increase.You may be 
able to do things to get past this one error, but more will be
coming.

So, is answer to 'how': also don't.

jerry

 
 This is on FreeBSD 6.2-RELENG on a Compaq Proliant DL320, onboard RAID
 and two SCSI drives in a RAID1 array.
 
 Today this system rebooted and hung on Compaq's what do you want the
 RAID controller to do? message. I told it to fix any errors.
 
 When I brought the system back up (after running fsck in single-user
 mode), the log had lots of errors like this:
 
 Nov 10 09:00:40 mail kernel: ida0: hard write error
 Nov 10 09:00:40 mail kernel: ida0: invalid request
 Nov 10 09:01:48 mail last message repeated 35 times
 Nov 10 09:03:49 mail last message repeated 571 times
 Nov 10 09:12:27 mail last message repeated 796 times
 
 I vaguely remember trying about a year ago to load a SMART utility from
 the ports collection but it wouldn't work on drives in a RAID array.
 
 Is there some other way to:
 
 a) diagnose/fix the errant disk here?
 b) monitor the health of disks on a Compaq controller so it doesn't get
 to this point to begin with?
 
 thanks in advance
 
 dn
 
 
 
 
 
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Re: dealing with a failing drive

2007-11-12 Thread Jerry McAllister
On Sun, Nov 11, 2007 at 07:56:52AM -0800, David Newman wrote:

 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 On 11/10/07 9:09 PM, Modulok wrote:
  I'd welcome suggestions on how (or whether) to try to revive a SCSI
  drive that's failing.
  
  It depends on how valuable the data on the array is, and more
  importantly, how much funding you have at your disposal to fix the
  problem. If it were me, I would set aside the bad disk, connect a new
  disk to the card and re-synchronize the array. (Assuming one of the
  members still retains a good copy of the data.) Afterwards I would
  destroy, or toss the existing disk in the trash can (depending on the
  sensitivity of the data stored on it.)
 
 Thanks for your reply.
 
 An update: After doing what you suggest (leaving in the good disk,
 adding a new disk, RAID rebuilding) I still got soft write errors --
 with *either one* of the disks I tried.
 
 Then I tried putting both disks in an identical server and they came up
 fine, no read or write errors.
 
 Ergo, the bad RAID controller is bad and the disks may be OK.

Probably not.
Generally, if the RAID controller is bad, you will see errors
all over and not it just one place, tho I suppose it is possible.
Check and see what it reports as error locations and see if they
move around any.

A soft error is usually one that can be corrected within the limits
of rereads and any error correction that the system is using.  It
may be that the error was introduced when the problems with the old
disk was occuring so that there was an error written on to the other
supposedly good disk and then mirrored to the new disk - errors can
be preserved by mirroring too.

Having said that, I don't know where this error is from.  Try reading up
and rewriting the data that is in the spot getting the error and then 
reading it from the new location.   It is pretty hard to figure out
and specifically rewrite one certain block on modern systems because
the physical locations are virtual.   Although you would expect the
same sector number to be in the same place from one write to the next,
if it happens that that sector gets remapped due to an error, then
it will actually be a different physical location the next time and
you don't really prove anything.   But, it is worth experimenting 
with if you want.

You can dd from and to any sector on the partition by carefully
using skip counts and block counts.   But, you have to figure out
the location (sector number) first.

Good luck,

jerry

 
  Is there some other way to:
  b)monitor the health of disks on a Compaq controller so it doesn't
  get to this point to begin with?
  
  There are various tools out there that attempt to 'monitor' the
  condition of disk drives to try and predict when failure is eminent.
  For valuable data, it is safer to setup a mirror and simply toss out
  bad disks as they fail. For extremely valuable data use a 3 disk
  array. With a 3 disk setup you will still be covered in the event that
  an additional disk craps out during the re-sync.
  
  To quote google's article on disk failure, regarding SMART:
 
 Right, I've heard it said that SMART isn't.
 
 Nonetheless, I'd appreciate any suggestions to monitor the health of
 disks -- and RAID controllers too -- on HP Proliant servers running FreeBSD.
 
 thanks again.
 
 dn
 
 
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Re: dealing with a failing drive

2007-11-12 Thread David Newman
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 11/12/07 8:14 AM, Jerry McAllister wrote:

 An update: After doing what you suggest (leaving in the good disk,
 adding a new disk, RAID rebuilding) I still got soft write errors --
 with *either one* of the disks I tried.
 
 Then I tried putting both disks in an identical server and they came up
 fine, no read or write errors.
 
 Ergo, the bad RAID controller is bad and the disks may be OK.
 
 Probably not.
 Generally, if the RAID controller is bad, you will see errors
 all over and not it just one place, tho I suppose it is possible.
 Check and see what it reports as error locations and see if they
 move around any.

Jerry, thanks for your response.

After 36 hours of running the same disks in a different, identical
machine there hasn't been a single read or write error. I'm hardly a
storage expert but from the evidence I have I'm inclined to believe the
root cause was a bad RAID controller and not failed disks.

I'm aware of CLI tools to monitor 3Ware SATA RAID controllers. Anyone
know if there are similar tools for HP/Compaq SCSI RAID controllers?

thanks

dn
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Re: dealing with a failing drive

2007-11-12 Thread Jerry McAllister
On Mon, Nov 12, 2007 at 09:26:38AM -0800, David Newman wrote:

 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 On 11/12/07 8:14 AM, Jerry McAllister wrote:
 
  An update: After doing what you suggest (leaving in the good disk,
  adding a new disk, RAID rebuilding) I still got soft write errors --
  with *either one* of the disks I tried.
  
  Then I tried putting both disks in an identical server and they came up
  fine, no read or write errors.
  
  Ergo, the bad RAID controller is bad and the disks may be OK.
  
  Probably not.
  Generally, if the RAID controller is bad, you will see errors
  all over and not it just one place, tho I suppose it is possible.
  Check and see what it reports as error locations and see if they
  move around any.
 
 Jerry, thanks for your response.
 
 After 36 hours of running the same disks in a different, identical
 machine there hasn't been a single read or write error. I'm hardly a
 storage expert but from the evidence I have I'm inclined to believe the
 root cause was a bad RAID controller and not failed disks.

That is not much proof. 
The different machine would probably be accessing the disks in
a different way, either slightly different positioning or using
different space.   Also, 36 hours is not really much time.

It could be you are right, but disks have a way of starting small
in errors and then avalanching on you with accelerating volume
of errors just when you begin to feel safe.

You could be right, but is the price of a disk worth it - the
price of a new RAID controller, for that matter?   Replace them
both.

jerry

 
 I'm aware of CLI tools to monitor 3Ware SATA RAID controllers. Anyone
 know if there are similar tools for HP/Compaq SCSI RAID controllers?
 
 thanks
 
 dn
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Re: dealing with a failing drive

2007-11-11 Thread David Newman
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 11/10/07 9:09 PM, Modulok wrote:
 I'd welcome suggestions on how (or whether) to try to revive a SCSI
 drive that's failing.
 
 It depends on how valuable the data on the array is, and more
 importantly, how much funding you have at your disposal to fix the
 problem. If it were me, I would set aside the bad disk, connect a new
 disk to the card and re-synchronize the array. (Assuming one of the
 members still retains a good copy of the data.) Afterwards I would
 destroy, or toss the existing disk in the trash can (depending on the
 sensitivity of the data stored on it.)

Thanks for your reply.

An update: After doing what you suggest (leaving in the good disk,
adding a new disk, RAID rebuilding) I still got soft write errors --
with *either one* of the disks I tried.

Then I tried putting both disks in an identical server and they came up
fine, no read or write errors.

Ergo, the bad RAID controller is bad and the disks may be OK.

 Is there some other way to:
 b)monitor the health of disks on a Compaq controller so it doesn't
 get to this point to begin with?
 
 There are various tools out there that attempt to 'monitor' the
 condition of disk drives to try and predict when failure is eminent.
 For valuable data, it is safer to setup a mirror and simply toss out
 bad disks as they fail. For extremely valuable data use a 3 disk
 array. With a 3 disk setup you will still be covered in the event that
 an additional disk craps out during the re-sync.
 
 To quote google's article on disk failure, regarding SMART:

Right, I've heard it said that SMART isn't.

Nonetheless, I'd appreciate any suggestions to monitor the health of
disks -- and RAID controllers too -- on HP Proliant servers running FreeBSD.

thanks again.

dn


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dealing with a failing drive

2007-11-10 Thread David Newman
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

I'd welcome suggestions on how (or whether) to try to revive a SCSI
drive that's failing.

This is on FreeBSD 6.2-RELENG on a Compaq Proliant DL320, onboard RAID
and two SCSI drives in a RAID1 array.

Today this system rebooted and hung on Compaq's what do you want the
RAID controller to do? message. I told it to fix any errors.

When I brought the system back up (after running fsck in single-user
mode), the log had lots of errors like this:

Nov 10 09:00:40 mail kernel: ida0: hard write error
Nov 10 09:00:40 mail kernel: ida0: invalid request
Nov 10 09:01:48 mail last message repeated 35 times
Nov 10 09:03:49 mail last message repeated 571 times
Nov 10 09:12:27 mail last message repeated 796 times

I vaguely remember trying about a year ago to load a SMART utility from
the ports collection but it wouldn't work on drives in a RAID array.

Is there some other way to:

a) diagnose/fix the errant disk here?
b) monitor the health of disks on a Compaq controller so it doesn't get
to this point to begin with?

thanks in advance

dn





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Version: GnuPG v1.4.1 (Darwin)

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Re: dealing with a failing drive

2007-11-10 Thread Modulok
 I'd welcome suggestions on how (or whether) to try to revive a SCSI
drive that's failing.

It depends on how valuable the data on the array is, and more
importantly, how much funding you have at your disposal to fix the
problem. If it were me, I would set aside the bad disk, connect a new
disk to the card and re-synchronize the array. (Assuming one of the
members still retains a good copy of the data.) Afterwards I would
destroy, or toss the existing disk in the trash can (depending on the
sensitivity of the data stored on it.)

 Is there some other way to:
 b)monitor the health of disks on a Compaq controller so it doesn't
get to this point to begin with?

There are various tools out there that attempt to 'monitor' the
condition of disk drives to try and predict when failure is eminent.
For valuable data, it is safer to setup a mirror and simply toss out
bad disks as they fail. For extremely valuable data use a 3 disk
array. With a 3 disk setup you will still be covered in the event that
an additional disk craps out during the re-sync.

To quote google's article on disk failure, regarding SMART:

...we find that failure prediction models based on SMART parameters
alone are likely to be severely limited in the prediction accuracy,
given that a large fraction of our failed drives have shown on SMART
error signals whatsoever. This result suggests that SMART models are
more useful in predicting trends for large aggregate populations that
for individual components.

http://labs.google.com/papers/disk_failures.pdf


My 2 cents.
-Modulok-

On 11/10/07, David Newman [EMAIL PROTECTED] wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 I'd welcome suggestions on how (or whether) to try to revive a SCSI
 drive that's failing.

 This is on FreeBSD 6.2-RELENG on a Compaq Proliant DL320, onboard RAID
 and two SCSI drives in a RAID1 array.

 Today this system rebooted and hung on Compaq's what do you want the
 RAID controller to do? message. I told it to fix any errors.

 When I brought the system back up (after running fsck in single-user
 mode), the log had lots of errors like this:

 Nov 10 09:00:40 mail kernel: ida0: hard write error
 Nov 10 09:00:40 mail kernel: ida0: invalid request
 Nov 10 09:01:48 mail last message repeated 35 times
 Nov 10 09:03:49 mail last message repeated 571 times
 Nov 10 09:12:27 mail last message repeated 796 times

 I vaguely remember trying about a year ago to load a SMART utility from
 the ports collection but it wouldn't work on drives in a RAID array.

 Is there some other way to:

 a) diagnose/fix the errant disk here?
 b) monitor the health of disks on a Compaq controller so it doesn't get
 to this point to begin with?

 thanks in advance

 dn





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replacing failing drive

2007-04-11 Thread Dave

Hello,
   I've got a drive that i'm uncertain if it's failing. It is making an 
occational clicking noise, which is getting more frequent. I installed 
smartmontools and tried to start them, output below:


#smartctl -a /dev/ad0
smartctl version 5.37 [i386-portbld-freebsd6.1] Copyright (C) 2002-6 Bruce 
Allen

Home page is http://smartmontools.sourceforge.net/

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T 
permissive' options.

#/usr/local/etc/rc.d/smartd start
Starting smartd.
(pass0:vpo0:0:5:0): INQUIRY. CDB: 12 0 0 0 24 0
(pass0:vpo0:0:5:0): CAM Status: Command timeout
(pass0:vpo0:0:5:0): INQUIRY. CDB: 12 0 0 0 40 0
(pass0:vpo0:0:5:0): CAM Status: Command timeout
(pass0:vpo0:0:5:0): Vendor Specific Command. CDB: 85 8 e 0 0 0 1 0 0 0 0 0 0 
0 ec 0

(pass0:vpo0:0:5:0): CAM Status: Command timeout
(pass0:vpo0:0:5:0): Vendor Specific Command. CDB: 85 8 e 0 0 0 1 0 0 0 0 0 0 
0 a1 0

(pass0:vpo0:0:5:0): CAM Status: Command timeout

Does this mean this drive is failing? I've got another identical drive that 
i run smartd on and it doesn't have any issues picking up it's smart id or 
in running tests on it. This is on a 6.2 box. If this drive is failing i'd 
like to drop in another one with minimum downtime. Could someone check my 
procedure:


1. Install new drive as slave
2. Use sysinstall to partition the new drive (i only use a single partition)
3. Use sysinstall to create bsd labels and give them the same values as the 
master drive

4. Use sysinstall to install the boot manager on slave drive
5. Use dump/restore to copy all data on to the slave drive.
6. Power down the box, remove old master drive, set new drive to master, and 
reboot


Thanks.
Dave.

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RE: replacing failing drive

2007-04-11 Thread Ruben
Hi Dave, 

You could prepare the replacement drive offline and test it first, provided
you have a generic kernel you can do this on any piece of hardware you have
lying around. By the way there is no need to install anything, check out a
previous answer I wrote, it's for changing RAID levels but the concept is
pretty much the same : 

http://lists.freebsd.org/pipermail/freebsd-questions/2005-July/092529.html

Good luck, 

Ruben 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave
Sent: April 11, 2007 7:02 PM
To: freebsd-questions@freebsd.org
Subject: replacing failing drive

Hello,
I've got a drive that i'm uncertain if it's failing. It is making an 
occational clicking noise, which is getting more frequent. I installed 
smartmontools and tried to start them, output below:

#smartctl -a /dev/ad0
smartctl version 5.37 [i386-portbld-freebsd6.1] Copyright (C) 2002-6 Bruce 
Allen
Home page is http://smartmontools.sourceforge.net/

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T 
permissive' options.
#/usr/local/etc/rc.d/smartd start
Starting smartd.
(pass0:vpo0:0:5:0): INQUIRY. CDB: 12 0 0 0 24 0
(pass0:vpo0:0:5:0): CAM Status: Command timeout
(pass0:vpo0:0:5:0): INQUIRY. CDB: 12 0 0 0 40 0
(pass0:vpo0:0:5:0): CAM Status: Command timeout
(pass0:vpo0:0:5:0): Vendor Specific Command. CDB: 85 8 e 0 0 0 1 0 0 0 0 0 0

0 ec 0
(pass0:vpo0:0:5:0): CAM Status: Command timeout
(pass0:vpo0:0:5:0): Vendor Specific Command. CDB: 85 8 e 0 0 0 1 0 0 0 0 0 0

0 a1 0
(pass0:vpo0:0:5:0): CAM Status: Command timeout

Does this mean this drive is failing? I've got another identical drive that 
i run smartd on and it doesn't have any issues picking up it's smart id or 
in running tests on it. This is on a 6.2 box. If this drive is failing i'd 
like to drop in another one with minimum downtime. Could someone check my 
procedure:

1. Install new drive as slave
2. Use sysinstall to partition the new drive (i only use a single partition)
3. Use sysinstall to create bsd labels and give them the same values as the 
master drive
4. Use sysinstall to install the boot manager on slave drive
5. Use dump/restore to copy all data on to the slave drive.
6. Power down the box, remove old master drive, set new drive to master, and

reboot

Thanks.
Dave.

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