Re: Problems with Dell external USB DVD drive

2016-11-14 Thread Felix Johnson 
Hi Kevin,

The drive was plugged in when I used usbconfig.

When I plug the drive in, the drive makes a powering-up noise, as if it's
trying to align with a disk that may be inside it.
Unfortunately, there are no console messages. I've tried the USB 2 and USB
3 ports, with no change -
the device powers up but there is no console message.

Besides usbconfig, is there another command I can try to probe individual
USB ports?

Felix Johnson

On Sun, Nov 13, 2016 at 9:10 PM, Kevin Oberman  wrote:

> On Sun, Nov 13, 2016 at 5:56 PM, Felix Johnson 
> wrote:
>
>> Hello,
>>
>> I have a Dell Inspiron 7547, which lacks an internal CD/DVD drive.
>> I purchased a Dell DW514 external USB DVD drive, which works in Windows,
>> but can't be located in FreeBSD 11.0-p2. I am looking for help in getting
>> FreeBSD
>> to recognize the device.
>>
>> Any help is appreciated, since this is an important step to using this
>> laptop
>> full-time as a FreeBSD workstation.
>>
>> Here is the information I have on my system:
>>
>> [fjohnson@laptop /usr/home/fjohnson]$ uname -a
>> FreeBSD laptop 11.0-RELEASE-p2 FreeBSD 11.0-RELEASE-p2 #0: Mon Oct 24
>> 06:55:27 UTC 2016
>> r...@amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC
>>  amd64
>>
>> [fjohnson@laptop /usr/home/fjohnson]$ sudo usbconfig
>> ugen0.1:  at usbus0, cfg=0 md=HOST spd=SUPER
>> (5.0Gbps) pwr=SAVE (0mA)
>> ugen1.1:  at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps)
>> pwr=SAVE (0mA)
>> ugen0.2:  at usbus0, cfg=0 md=HOST spd=HIGH
>> (480Mbps) pwr=SAVE (100mA)
>> ugen1.2:  at usbus1, cfg=0 md=HOST spd=HIGH
>> (480Mbps) pwr=SAVE (0mA)
>> ugen0.3:  at usbus0, cfg=0 md=HOST spd=FULL
>> (12Mbps)
>> pwr=ON (98mA)
>> ugen0.4:  at usbus0, cfg=0 md=HOST spd=HIGH
>> (480Mbps) pwr=ON (450mA)
>> ugen0.5:  at usbus0, cfg=0 md=HOST spd=HIGH
>> (480Mbps) pwr=ON (500mA)
>> ugen0.6:  at usbus0, cfg=0 md=HOST spd=HIGH
>> (480Mbps) pwr=ON (500mA)
>> ugen0.7:  at usbus0, cfg=0 md=HOST spd=FULL (12Mbps)
>> pwr=ON (100mA)
>>
>> [...]
>>
>
>
>> Thank you!
>> Felix Johnson
>>
>
> Can I assume that the drive was plugged in when the usbconfig command was
> issued? I don't see any indication of it in the output. I was expecting a
> vendor/product that was not known to the system, but that does nto appear
> to be the case. the only two not identified have and the first in an Intel
> vendor ID and the second appears to be an Asix Ethernet controller, though
> the information on that is sketchy.
>
> When you plug in the drive, the console should show a message. A similar
> message should be sent when it is unplugged. Can you try that and report
> the message? It should include the vendor and product IDs.
> --
> Kevin Oberman, Part time kid herder and retired Network Engineer
> E-mail: rkober...@gmail.com
> PGP Fingerprint: D03FB98AFA78E3B78C1694B318AB39EF1B055683
>
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Re: Problems with Dell external USB DVD drive

2016-11-13 Thread Kevin Oberman 
On Sun, Nov 13, 2016 at 5:56 PM, Felix Johnson 
wrote:

> Hello,
>
> I have a Dell Inspiron 7547, which lacks an internal CD/DVD drive.
> I purchased a Dell DW514 external USB DVD drive, which works in Windows,
> but can't be located in FreeBSD 11.0-p2. I am looking for help in getting
> FreeBSD
> to recognize the device.
>
> Any help is appreciated, since this is an important step to using this
> laptop
> full-time as a FreeBSD workstation.
>
> Here is the information I have on my system:
>
> [fjohnson@laptop /usr/home/fjohnson]$ uname -a
> FreeBSD laptop 11.0-RELEASE-p2 FreeBSD 11.0-RELEASE-p2 #0: Mon Oct 24
> 06:55:27 UTC 2016
> r...@amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC
>  amd64
>
> [fjohnson@laptop /usr/home/fjohnson]$ sudo usbconfig
> ugen0.1:  at usbus0, cfg=0 md=HOST spd=SUPER
> (5.0Gbps) pwr=SAVE (0mA)
> ugen1.1:  at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps)
> pwr=SAVE (0mA)
> ugen0.2:  at usbus0, cfg=0 md=HOST spd=HIGH
> (480Mbps) pwr=SAVE (100mA)
> ugen1.2:  at usbus1, cfg=0 md=HOST spd=HIGH
> (480Mbps) pwr=SAVE (0mA)
> ugen0.3:  at usbus0, cfg=0 md=HOST spd=FULL (12Mbps)
> pwr=ON (98mA)
> ugen0.4:  at usbus0, cfg=0 md=HOST spd=HIGH
> (480Mbps) pwr=ON (450mA)
> ugen0.5:  at usbus0, cfg=0 md=HOST spd=HIGH
> (480Mbps) pwr=ON (500mA)
> ugen0.6:  at usbus0, cfg=0 md=HOST spd=HIGH
> (480Mbps) pwr=ON (500mA)
> ugen0.7:  at usbus0, cfg=0 md=HOST spd=FULL (12Mbps)
> pwr=ON (100mA)
>
> [...]
>


> Thank you!
> Felix Johnson
>

Can I assume that the drive was plugged in when the usbconfig command was
issued? I don't see any indication of it in the output. I was expecting a
vendor/product that was not known to the system, but that does nto appear
to be the case. the only two not identified have and the first in an Intel
vendor ID and the second appears to be an Asix Ethernet controller, though
the information on that is sketchy.

When you plug in the drive, the console should show a message. A similar
message should be sent when it is unplugged. Can you try that and report
the message? It should include the vendor and product IDs.
--
Kevin Oberman, Part time kid herder and retired Network Engineer
E-mail: rkober...@gmail.com
PGP Fingerprint: D03FB98AFA78E3B78C1694B318AB39EF1B055683
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Problems with Dell external USB DVD drive

2016-11-13 Thread Felix Johnson 
Hello,

I have a Dell Inspiron 7547, which lacks an internal CD/DVD drive.
I purchased a Dell DW514 external USB DVD drive, which works in Windows,
but can't be located in FreeBSD 11.0-p2. I am looking for help in getting
FreeBSD
to recognize the device.

Any help is appreciated, since this is an important step to using this
laptop
full-time as a FreeBSD workstation.

Here is the information I have on my system:

[fjohnson@laptop /usr/home/fjohnson]$ uname -a
FreeBSD laptop 11.0-RELEASE-p2 FreeBSD 11.0-RELEASE-p2 #0: Mon Oct 24
06:55:27 UTC 2016
r...@amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC
 amd64

[fjohnson@laptop /usr/home/fjohnson]$ sudo usbconfig
ugen0.1:  at usbus0, cfg=0 md=HOST spd=SUPER
(5.0Gbps) pwr=SAVE (0mA)
ugen1.1:  at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps)
pwr=SAVE (0mA)
ugen0.2:  at usbus0, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=SAVE (100mA)
ugen1.2:  at usbus1, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=SAVE (0mA)
ugen0.3:  at usbus0, cfg=0 md=HOST spd=FULL (12Mbps)
pwr=ON (98mA)
ugen0.4:  at usbus0, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=ON (450mA)
ugen0.5:  at usbus0, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=ON (500mA)
ugen0.6:  at usbus0, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=ON (500mA)
ugen0.7:  at usbus0, cfg=0 md=HOST spd=FULL (12Mbps)
pwr=ON (100mA)

[fjohnson@laptop /usr/home/fjohnson]$ dmesg | grep -i usb
xhci0:  mem 0xf7d0-0xf7d0
irq 16 at device 20.0 on pci0
usbus0 on xhci0
ehci0:  mem
0xf7d23000-0xf7d233ff irq 23 at device 29.0 on pci0
usbus1: EHCI version 1.0
usbus1 on ehci0
usbus0: 5.0Gbps Super Speed USB v3.0
usbus1: 480Mbps High Speed USB v2.0
ugen0.1: <0x8086> at usbus0
uhub0: <0x8086 XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
ugen1.1:  at usbus1
uhub1:  on usbus1
Root mount waiting for: usbus1 usbus0
Root mount waiting for: usbus1 usbus0
ugen0.2:  at usbus0
uhub2:  on
usbus0
ugen1.2:  at usbus1
uhub3:  on
usbus1
Root mount waiting for: usbus1 usbus0
ugen0.3:  at usbus0
ukbd0:  on usbus0
Root mount waiting for: usbus0
ugen0.4:  at usbus0
Root mount waiting for: usbus0
ugen0.5:  at usbus0
umass0:  on
usbus0
Root mount waiting for: usbus0
ugen0.6:  at usbus0
Root mount waiting for: usbus0
ugen0.7:  at usbus0
Root mount waiting for: usbus0
usb_alloc_device: set address 8 failed (USB_ERR_TIMEOUT, ignored)
Root mount waiting for: usbus0
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
Root mount waiting for: usbus0
usbd_req_re_enumerate: addr=8, set address failed! (USB_ERR_TIMEOUT,
ignored)
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
Root mount waiting for: usbus0
Root mount waiting for: usbus0
usbd_req_re_enumerate: addr=8, set address failed! (USB_ERR_TIMEOUT,
ignored)
Root mount waiting for: usbus0
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
Root mount waiting for: usbus0
usbd_req_re_enumerate: addr=8, set address failed! (USB_ERR_TIMEOUT,
ignored)
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
Root mount waiting for: usbus0
Root mount waiting for: usbus0
usbd_req_re_enumerate: addr=8, set address failed! (USB_ERR_TIMEOUT,
ignored)
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
ugen0.8:  at usbus0 (disconnected)
ums0:  on usbus0
uhid0:  on usbus0
uhid1:  on usbus0
axe0:  on usbus0
ue0:  on axe0
[fjohnson@laptop /usr/home/fjohnson]$

Thank you!
Felix Johnson
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