Matthew, thanks for your replies, I think you are right inasmuch as I should 
create a web portal as you described:

  1/ Users visit site, enter username (e-mail address), current pin & new pin 
to change their pin number. System emails confirmation of PIN change.

  2/ If they can't remember their pin, or it's never been set before,  they go 
to site, click on "remind me of my pin", and the system
  e-mails it to them. If they have not got one, it generates it, and  then 
sends it.

Perfect! - that's the spec I'll work to... now I've just gotta learn a whole 
heap of linuxy-stuff! (*So* much more interesting to work with than Windows 
tho, and reminds me somehow, of the fun days of OpenVMS)

Peter Moreton

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