Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS

2006-01-07 Thread Ray
-MAILINGLIST@AMADEUS.US.CHECKPOINT.COM To: FW-1-MAILINGLIST@AMADEUS.US.CHECKPOINT.COM Subject: Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS Date: Fri, 6 Jan 2006 17:40:32 -0800 Matthew, I do not know how big your organization is but we manage about 500+ Nokia Firewalls

Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS

2006-01-07 Thread Martin Hoz
On 1/6/06, cisco4ng [EMAIL PROTECTED] wrote: I sincerely hope someone from checkpoint management read this forum. If the issue is real critical and if you really want that to be heard more officially, I wouldn't write to a public mailing list. I would write/call directly to the Check Point SE

[FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS

2006-01-06 Thread cisco4ng
I sincerely hope someone from checkpoint management read this forum. I opened a TAC case with checkpoint regarding a Provider-1 issue and RSA issue. Nobody from Checkpoint contacted me after two days of opening the TAC case. When I called checkpoint TAC regarding the case, they put me

Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS

2006-01-06 Thread Matthew Austin
If I can suggest anything for you, use the Nokia support, they are excellent, and have never posed a problem support wise for my organization. Checkpoint support is notorious for being BAD! cisco4ng [EMAIL PROTECTED] wrote: I sincerely hope someone from checkpoint management read this

Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS

2006-01-06 Thread cisco4ng
Matthew, I do not know how big your organization is but we manage about 500+ Nokia Firewalls with Provider-1. Nokia itself does NOT provide Provider-1 support. Those supports have to go through checkpoint. A lot of the problems we have are quite complicated and involve checkpoint

Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS

2006-01-06 Thread Dahate, Pramod
-MAILINGLIST@AMADEUS.US.CHECKPOINT.COM Subject: Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS If I can suggest anything for you, use the Nokia support, they are excellent, and have never posed a problem support wise for my organization. Checkpoint support is notorious for being BAD

Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS

2006-01-06 Thread Ramki Security
list for discussion of Firewall-1 [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Austin Sent: Saturday, 7 January 2006 12:06 To: FW-1-MAILINGLIST@AMADEUS.US.CHECKPOINT.COM Subject: Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS If I can suggest anything for you, use the Nokia support

Re: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS

2006-01-06 Thread Jean-Paul Baillon
-Original Message- From: Mailing list for discussion of Firewall-1 [mailto:[EMAIL PROTECTED] On Behalf Of cisco4ng Sent: Saturday, 7 January 2006 11:03 AM To: FW-1-MAILINGLIST@AMADEUS.US.CHECKPOINT.COM Subject: [FW-1] PLEASE READ: CHECKPOINT TECHNICAL SUPPORT SUCKS I sincerely hope someone from