Re: [galaxy-dev] 2 RNAseq files in Main queue 1 week to map w/Top hat

[Jennifer Jackson]

Hi Theresa,

The clusters have been on and off for most of the last few weeks. The 
updated server is now up and much faster! We are actively seeking feedback.


If a job did end up failing due to a cluster or fileserver issue during 
the move, then please just re-run it. There could be many contributing 
factors and that system is no longer in use.


If jobs started now fail, from about two hours ago forward, then please 
submit as a bug report. New jobs are on the new cluster/server site and 
we definitely need to work out any issues. Help doing that is very much 
appreciated!


This is still relevant advice:
http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute
But, if you have grey jobs that are really two weeks old still, that 
would be very strange and we would want to fix it. Would you please 
share a history with me?

http://wiki.galaxyproject.org/Learn/Share

Thanks for your patience during this transition!

Jen
Galaxy team

On 10/2/13 6:46 PM, Theresa Stueve wrote:

Greetings,
   I have had two RNAseq files in queue to map with Top hat  in Galaxy 
Main since last Thursday (History began  Sept 19). I got word that NGS 
was stalled, my jobs were mistakenly believed to be moving afterwards 
when they weren't-
 but are now under review again. It has been a week now and the 2 
mapping jobs are still waiting to run.
   Can you tell me whether I should delete the jobs and re-run them as 
new? Is there a problem with my trimmed dataset? My concern is that 
these jobs are still "believed to be moving"  as was indicated by one 
of your galaxy stewards, but are actually still stalled in space.


One week is a long tme to wait for local jobs, no?
thank you very much for your help
https://main.g2.bx.psu.edu/u/trstueve/h/rnaseqjegcsc3wkrun130924-1


Theresa Ryan Stueve
510-225-8894  (text better than voicemail for quick 
response)


--
Theresa Ryan Stueve
510-225-8894 (text better than voicemail for quick response)



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--
Jennifer Hillman-Jackson
http://galaxyproject.org

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[galaxy-dev] 2 RNAseq files in Main queue 1 week to map w/Top hat

[Theresa Stueve]

Greetings,
   I have had two RNAseq files in queue to map with Top hat  in Galaxy Main
since last Thursday (History began  Sept 19). I got word that NGS was
stalled, my jobs were mistakenly believed to be moving afterwards when they
weren't-
 but are now under review again. It has been a week now and the 2 mapping
jobs are still waiting to run.
   Can you tell me whether I should delete the jobs and re-run them as new?
Is there a problem with my trimmed dataset? My concern is that these jobs
are still "believed to be moving"  as was indicated by one of your galaxy
stewards, but are actually still stalled in space.

One week is a long tme to wait for local jobs, no?
thank you very much for your help
 https://main.g2.bx.psu.edu/u/trstueve/h/rnaseqjegcsc3wkrun130924-1



Theresa Ryan Stueve
510-225-8894 (text better than voicemail for quick response)

-- 
Theresa Ryan Stueve
510-225-8894 (text better than voicemail for quick response)
___
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