Re: [galaxy-dev] Fatal Error while uploading a File with special Characters

2015-09-10 Thread Dannon Baker
Thanks.  Can you specify exactly which release (or even the exact
changeset) of the galaxy revision you're running, and what encoding the
database is currently set to?  I've reproduced the error with the latest
galaxy release, mysql 5.6.26 (utf8 encoding) and will get a fix out
shortly, but I want to make sure I'm testing your situation as well.

On Thu, Sep 10, 2015 at 10:14 AM, Matthias Enders <
m.end...@german-seed-alliance.de> wrote:

> It was the name of the File:
>
>
>
> Blühzeitpunkt.txt
>
>
>
> (for example)
>
>
>
> *Von:* Dannon Baker [mailto:dannon.ba...@gmail.com]
> *Gesendet:* Thursday, September 10, 2015 4:12 PM
> *An:* Matthias Enders <m.end...@german-seed-alliance.de>
> *Cc:* galaxy-dev@lists.galaxyproject.org
> *Betreff:* Re: [galaxy-dev] Fatal Error while uploading a File with
> special Characters
>
>
>
> You should definitely not have to purge a user to fix this (not that it
> should happen in the first place).  Was it the file with special
> characters, or the name of the file?
>
>
>
>
>
>
>
> On Thu, Sep 10, 2015 at 2:28 AM, Matthias Enders <
> m.end...@german-seed-alliance.de> wrote:
>
> Dear Galaxy Community,
>
> a User of our Galaxy Platform has produced a fatal error by uploading a
> file containing a German special character  (ä / ü / ö / ß). This resulted
> in the following status (only for the given user):
>
> - Upload was canceled: Status was "Failed Internal Server Error (500)"
> - All Histories were corrupt stating: "An error was encountered while
> loading the contents."
> - Tools can´t be used an stating (in Traceback):
> " UnicodeDecodeError: 'utf8' codec can't decode byte 0xfc in position 5:
> invalid start byte"
> "Module weberror.evalexception.middleware:364 in respond"
>
>
> This totally destroyed to current user and we have had to purge him in
> order to get him back to work, even losing all his datasets & histories!
>
> We are using an MySQL database as a backend. Is the Encoding of this
> database the problem? If yes: Which encoding is used/supported by galaxy?
>
> Thanks in advance!
>
> Matthias
> ___
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>
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>
>
>
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Re: [galaxy-dev] Fatal Error while uploading a File with special Characters

2015-09-10 Thread Matthias Enders
Hi,

MySQL:
Server version: 5.5.44-0ubuntu0.14.04.1 (Ubuntu)

MySQL-GalaxyDB Encoding: UTF8

Galaxy: Where can I find the current release und changeset of my Galaxy 
Instance?

Mit freundlichen Grüßen
Matthias Enders
---
[cid:image001.png@01D03960.8254BEE0]

GERMAN SEED ALLIANCE GmbH
c/o Norddeutsche Pflanzenzucht
Hans-Georg Lembke KG
Hohenlieth, 24363 Holtsee
Tel.: +49 (0)4351/ 736-189
Fax: + 49 (0)4351/ 736-271
Mobil: +49 (0)151/ 14247360

Email: m.end...@german-seed-alliance.de<mailto:m.end...@german-seed-alliance.de>

Firmensitz Köln
Amtsgericht Köln, HRB 73844

Von: Dannon Baker [mailto:dannon.ba...@gmail.com]
Gesendet: Thursday, September 10, 2015 4:53 PM
An: Matthias Enders <m.end...@german-seed-alliance.de>
Cc: galaxy-dev@lists.galaxyproject.org
Betreff: Re: [galaxy-dev] Fatal Error while uploading a File with special 
Characters

Thanks.  Can you specify exactly which release (or even the exact changeset) of 
the galaxy revision you're running, and what encoding the database is currently 
set to?  I've reproduced the error with the latest galaxy release, mysql 5.6.26 
(utf8 encoding) and will get a fix out shortly, but I want to make sure I'm 
testing your situation as well.

On Thu, Sep 10, 2015 at 10:14 AM, Matthias Enders 
<m.end...@german-seed-alliance.de<mailto:m.end...@german-seed-alliance.de>> 
wrote:
It was the name of the File:

Blühzeitpunkt.txt

(for example)

Von: Dannon Baker [mailto:dannon.ba...@gmail.com<mailto:dannon.ba...@gmail.com>]
Gesendet: Thursday, September 10, 2015 4:12 PM
An: Matthias Enders 
<m.end...@german-seed-alliance.de<mailto:m.end...@german-seed-alliance.de>>
Cc: 
galaxy-dev@lists.galaxyproject.org<mailto:galaxy-dev@lists.galaxyproject.org>
Betreff: Re: [galaxy-dev] Fatal Error while uploading a File with special 
Characters

You should definitely not have to purge a user to fix this (not that it should 
happen in the first place).  Was it the file with special characters, or the 
name of the file?



On Thu, Sep 10, 2015 at 2:28 AM, Matthias Enders 
<m.end...@german-seed-alliance.de<mailto:m.end...@german-seed-alliance.de>> 
wrote:
Dear Galaxy Community,

a User of our Galaxy Platform has produced a fatal error by uploading a file 
containing a German special character  (ä / ü / ö / ß). This resulted in the 
following status (only for the given user):

- Upload was canceled: Status was "Failed Internal Server Error (500)"
- All Histories were corrupt stating: "An error was encountered while loading 
the contents."
- Tools can´t be used an stating (in Traceback):
" UnicodeDecodeError: 'utf8' codec can't decode byte 0xfc in position 5: 
invalid start byte"
"Module weberror.evalexception.middleware:364 in respond"


This totally destroyed to current user and we have had to purge him in order to 
get him back to work, even losing all his datasets & histories!

We are using an MySQL database as a backend. Is the Encoding of this database 
the problem? If yes: Which encoding is used/supported by galaxy?

Thanks in advance!

Matthias
___
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  https://lists.galaxyproject.org/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/mailinglists/


___
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