Re: [galaxy-user] slow Galaxy server

2013-08-06 Thread Jennifer Jackson 

Hello,

The public Main Galaxy has been very slow recently, but you should being 
seeing performance improvement by now. Allow jobs to run for the best 
results.

http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute

Our apologies for the inconvenience,

Jen
Galaxy team

On 8/2/13 9:49 AM, Politz, Samuel M. wrote:


This is a followup to my previous post on this topic.  The exact 
message (in red) that I see after a long delay in running a tool is 
"An error occurred while getting updates from the server. Please 
contact a Galaxy administrator if the problem persists."  I have seen 
this message twice while waiting for two unrelated tools to run. There 
is no green'bug' icon so I could not report this to an administrator.  
Another main server user reported this error message to the user 
mailing list as well.  The response to their post was to wait a few 
minutes.  Well, in this case I have been waiting overnight.


Best regards,

Sam Politz



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--
Jennifer Hillman-Jackson
Galaxy Support and Training
http://galaxyproject.org

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Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
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[galaxy-user] slow Galaxy server

2013-08-02 Thread Politz, Samuel M. 
This is a followup to my previous post on this topic.  The exact message (in 
red) that I see after a long delay in running a tool is "An error occurred 
while getting updates from the server. Please contact a Galaxy administrator if 
the problem persists."  I have seen this message twice while waiting for two 
unrelated tools to run.  There is no green'bug' icon so I could not report this 
to an administrator.  Another main server user reported this error message to 
the user mailing list as well.  The response to their post was to wait a few 
minutes.  Well, in this case I have been waiting overnight.

Best regards,
Sam Politz
___
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:

  http://galaxyproject.org/search/mailinglists/