Re: [galaxy-user] server error query

2013-05-06 Thread Jennifer Jackson

Hi Shreya,

This is the core Galaxy support mailing list, for the public Galaxy 
instance at https://main.g2.bx.psu.edu (usegalaxy.org).


It sounds like there is an issue this morning with the huttenhower 
server. I would recommend sending the group that runs their Galaxy 
instance an email to find out the status:


  http://huttenhower.sph.harvard.edu/contact

Best,

Jen
Galaxy team

On 5/6/13 6:56 AM, shreya ghosh wrote:
I am using the LEfSe tool on galaxy 
(http://huttenhower.sph.harvard.edu/galaxy/root).
The upload data step is fine, the next step is format data for LEfSe. 
When am attempting to carry out this step I am getting the below 
mentioned error message.



  Server Error

An error occurred. See the error logs for more information. (Turn 
debug on to display exception reports here)


I was wondering if I can get some help regarding how to fix this issue.
Thanks,
Shreya


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Re: [galaxy-user] Server error during custom build on main

2013-03-19 Thread Jennifer Jackson

Glad to hear it is working now, Mike!

I don't think having both files hurts, but creating an extra file when 
you don't need to is certainly a wasted effort. Having the instruction 
clarify this makes sense.


This is good feedback - thanks for taking the time to let us know how it 
works from the user's side. I'll make sure that Jeremy (our Trackster 
author) sees this.


Take care,

Jen
Galaxy team

On 3/19/13 7:20 AM, Michael Axtell wrote:

Hi Jen, thanks for your reply.

Yes, this is a visualization on Public-Main.

Just tried it this morning, without also loading the .len file, and it
works.  Not sure whether the server errors yesterday were from the
presence of both the .fasta and .len file, or some internal server
that was resolved after the last time the main instance was updated ..
but either way no problems now.  Thanks!

Maybe one small suggestion .. the way the 'custom build' dialog is set
up currently doesn't explicitly say that EITHER a fasta OR a .len file
is required. I had assumed that BOTH were required since there were
forms for both and no explicit statement about it.  Perhaps a small
statement to let users know that only one or the other is required,
and that with .len you won't get the bases.

Cheers,
Mike


On Tue, Mar 19, 2013 at 2:41 AM, Jennifer Jackson  wrote:

Hello Mike,

This is a visualization using a custom reference genome? On the public Main
Galaxy instance at https://main.g2.bx.psu.edu/ (usegalaxy.org)?

First, you won't need both a .fasta dataset and a .len file - just a .fasta
dataset would be fine (preferred actually, since then you will have the
genome bases in the vis). The .len option is for when a .fasta dataset is
not available.

If you haven't done so already (at a time after about 3pm US East coast
time, when the Main instance was last updated), please try to build another
visualization, using just the fasta dataset as the custom genome. Be sure to
double check .fasta format, this wiki can help:
http://wiki.galaxyproject.org/Learn/CustomGenomes
(be sure to see section #7: Troubleshooting)

Then, you are still having problems, a shared history would be the best way
to find out what the problem is. Under the History panel, top right corner,
there is a gear icon - click on that to open a pull-down menu. Choose "Share
or Publish", generate a share link (first button), and copy/paste that into
a a reply email (to just me, not list, to preserve your data privacy).
Please include the steps you followed to produce the error so that I can
attempt to reproduce.

Hopefully this is cleared up by now, but if not, we can find out what the
issue is and get it resolved,

Jen
Galaxy team


On 3/18/13 10:43 AM, Michael Axtell wrote:

Hello,

My attempts to build a new custom genome failed on the public server
today, with a server error ..
"Server Error

An error occurred. See the error logs for more information. (Turn
debug on to display exception reports here)"

I checked md5 of the fasta file which I was building and it was fine,
pretty sure the .len file was OK too.  No job ever starts .. server
error is returned very quickly.

Any advice would be appreciated, thanks in advance.

- Mike


--
Michael J. Axtell, Ph.D.
Associate Professor
Dept. of Biology
Penn State University
http://axtell-lab-psu.weebly.com
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Galaxy Support and Training
http://galaxyproject.org







--
Jennifer Hillman-Jackson
Galaxy Support and Training
http://galaxyproject.org

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Re: [galaxy-user] Server error during custom build on main

2013-03-19 Thread Michael Axtell
Hi Jen, thanks for your reply.

Yes, this is a visualization on Public-Main.

Just tried it this morning, without also loading the .len file, and it
works.  Not sure whether the server errors yesterday were from the
presence of both the .fasta and .len file, or some internal server
that was resolved after the last time the main instance was updated ..
but either way no problems now.  Thanks!

Maybe one small suggestion .. the way the 'custom build' dialog is set
up currently doesn't explicitly say that EITHER a fasta OR a .len file
is required. I had assumed that BOTH were required since there were
forms for both and no explicit statement about it.  Perhaps a small
statement to let users know that only one or the other is required,
and that with .len you won't get the bases.

Cheers,
Mike


On Tue, Mar 19, 2013 at 2:41 AM, Jennifer Jackson  wrote:
> Hello Mike,
>
> This is a visualization using a custom reference genome? On the public Main
> Galaxy instance at https://main.g2.bx.psu.edu/ (usegalaxy.org)?
>
> First, you won't need both a .fasta dataset and a .len file - just a .fasta
> dataset would be fine (preferred actually, since then you will have the
> genome bases in the vis). The .len option is for when a .fasta dataset is
> not available.
>
> If you haven't done so already (at a time after about 3pm US East coast
> time, when the Main instance was last updated), please try to build another
> visualization, using just the fasta dataset as the custom genome. Be sure to
> double check .fasta format, this wiki can help:
> http://wiki.galaxyproject.org/Learn/CustomGenomes
> (be sure to see section #7: Troubleshooting)
>
> Then, you are still having problems, a shared history would be the best way
> to find out what the problem is. Under the History panel, top right corner,
> there is a gear icon - click on that to open a pull-down menu. Choose "Share
> or Publish", generate a share link (first button), and copy/paste that into
> a a reply email (to just me, not list, to preserve your data privacy).
> Please include the steps you followed to produce the error so that I can
> attempt to reproduce.
>
> Hopefully this is cleared up by now, but if not, we can find out what the
> issue is and get it resolved,
>
> Jen
> Galaxy team
>
>
> On 3/18/13 10:43 AM, Michael Axtell wrote:
>>
>> Hello,
>>
>> My attempts to build a new custom genome failed on the public server
>> today, with a server error ..
>> "Server Error
>>
>> An error occurred. See the error logs for more information. (Turn
>> debug on to display exception reports here)"
>>
>> I checked md5 of the fasta file which I was building and it was fine,
>> pretty sure the .len file was OK too.  No job ever starts .. server
>> error is returned very quickly.
>>
>> Any advice would be appreciated, thanks in advance.
>>
>> - Mike
>>
>>
>> --
>> Michael J. Axtell, Ph.D.
>> Associate Professor
>> Dept. of Biology
>> Penn State University
>> http://axtell-lab-psu.weebly.com
>> ___
>> The Galaxy User list should be used for the discussion of
>> Galaxy analysis and other features on the public server
>> at usegalaxy.org.  Please keep all replies on the list by
>> using "reply all" in your mail client.  For discussion of
>> local Galaxy instances and the Galaxy source code, please
>> use the Galaxy Development list:
>>
>>http://lists.bx.psu.edu/listinfo/galaxy-dev
>>
>> To manage your subscriptions to this and other Galaxy lists,
>> please use the interface at:
>>
>>http://lists.bx.psu.edu/
>
>
> --
> Jennifer Hillman-Jackson
> Galaxy Support and Training
> http://galaxyproject.org
>
>



-- 
Michael J. Axtell, Ph.D.
Associate Professor
Dept. of Biology
Penn State University
http://axtell-lab-psu.weebly.com
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Re: [galaxy-user] Server error during custom build on main

2013-03-18 Thread Jennifer Jackson

Hello Mike,

This is a visualization using a custom reference genome? On the public 
Main Galaxy instance at https://main.g2.bx.psu.edu/ (usegalaxy.org)?


First, you won't need both a .fasta dataset and a .len file - just a 
.fasta dataset would be fine (preferred actually, since then you will 
have the genome bases in the vis). The .len option is for when a .fasta 
dataset is not available.


If you haven't done so already (at a time after about 3pm US East coast 
time, when the Main instance was last updated), please try to build 
another visualization, using just the fasta dataset as the custom 
genome. Be sure to double check .fasta format, this wiki can help:

http://wiki.galaxyproject.org/Learn/CustomGenomes
(be sure to see section #7: Troubleshooting)

Then, you are still having problems, a shared history would be the best 
way to find out what the problem is. Under the History panel, top right 
corner, there is a gear icon - click on that to open a pull-down menu. 
Choose "Share or Publish", generate a share link (first button), and 
copy/paste that into a a reply email (to just me, not list, to preserve 
your data privacy). Please include the steps you followed to produce the 
error so that I can attempt to reproduce.


Hopefully this is cleared up by now, but if not, we can find out what 
the issue is and get it resolved,


Jen
Galaxy team

On 3/18/13 10:43 AM, Michael Axtell wrote:

Hello,

My attempts to build a new custom genome failed on the public server
today, with a server error ..
"Server Error

An error occurred. See the error logs for more information. (Turn
debug on to display exception reports here)"

I checked md5 of the fasta file which I was building and it was fine,
pretty sure the .len file was OK too.  No job ever starts .. server
error is returned very quickly.

Any advice would be appreciated, thanks in advance.

- Mike


--
Michael J. Axtell, Ph.D.
Associate Professor
Dept. of Biology
Penn State University
http://axtell-lab-psu.weebly.com
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Galaxy Support and Training
http://galaxyproject.org

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Re: [galaxy-user] "Server Error"on Main when viewing or downloading FastQC results

2012-04-18 Thread Dannon Baker
Thanks for reporting this, I see the error and we'll have a fix out shortly.

-Dannon

On Apr 18, 2012, at 9:50 AM, Davis, Wade wrote:

> I've run FastQC successfully on several different files, but I can not 
> download them or view them.  In either. case I receive the following message 
> in my browser (Firefox):
> Server Error
> An error occurred. See the error logs for more information. (Turn debug on to 
> display exception reports here)
> 
> If I go into a history and try to view other FastQC reports that I have 
> viewed before, I get the same error. So I don't think this is a data format 
> or tools issue.
> 
> I searched the archives, and the server error message has been reported 
> before, and was fixed but no details were given.
> 
> Thanks for your help.
> 
> Wade
> 
> 
> 
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Re: [galaxy-user] Server Error when running workflow

2012-01-31 Thread Dannon Baker
Stephen,

I'll take a look, could you share one of the offending workflows (and perhaps 
the history involved?) with me?

-Dannon

On Jan 31, 2012, at 2:06 PM, Stephen Eacker wrote:

> Hello,
>   I'm using Galaxy main to run some workflows.  I'm running into a 
> "Server Error An error occurred. See the error logs for more information. 
> (Turn debug on to display exception reports here)" when running my workflow.  
> I've seen that a number of others in the Q&A archives have had similar 
> problems that were resolved by patches.
> 
> Steve
> 
> Stephen Eacker, Ph.D.
> Postdoctoral Fellow
> Dawson Lab
> Institute for Cell Engineering
> Johns Hopkins Medical Institute
> (443) 287-5605
> seack...@jhmi.edu
> 
> 
> 
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Re: [galaxy-user] Server error

2011-09-29 Thread Jennifer Jackson

Hello Karthik,

Are you still running into this problem (is it reproducible)? If so, 
would you be able to provide a few more details?


- Are you using the main public Galaxy instance at http://usegalaxy.org ?

- Are you logged in as a user or a guest ?

- What are the exact steps that lead to this error?

- It may be most helpful to explain the steps and share a link to your 
history so that we can follow them exactly. Do this by using "Options -> 
Share or Publish", generating a link, then emailing it back to me 
directly (no cc to the mailing list, to keep your data private). Or, you 
can share the history with just me using my email address. In your email 
back with the other details, please note the name of the history so that 
I can locate it, if you use that method.


Hopefully we can sort out the root cause of the problem,

Best,

Jen
Galaxy team

On 9/29/11 2:02 AM, Karthik R Padmanabhan wrote:

Hello,

I am currently experiencing a server error (see below):

-


  Server Error

An error occurred. See the error logs for more information. (Turn debug
on to display exception reports here)

-

Kindly take a look. Thanks.

--
Regards,

Karthik R. Padmanabhan



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http://galaxyproject.org/Support
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Re: [galaxy-user] server error trying to DL data from galaxy on cloud

2011-03-28 Thread karlerhard

Excellent, it was the trailing dot that I was missing!

Thanks so much for the help, I will most certainly be using Galaxy again,
it's been very useful so far.

karl


> You're almost there, the command should be executed from your local
> machine
> (home directory is fine) and it should look as follows:
> scp -i 
> ubuntu@:/mnt/galaxyData/files/000/dataset_11.dat
> .
> (note the 'ubuntu@' before the  and a trailing dot (.) - the
> dot
> means your current directory on your current machine, i.e., your home dir
> if
> that's where you are executing the command from)
>
> I apologize for the trouble in getting the this data out and hope it does
> not keep you from using Galaxy Cloud in the future (we're looking into why
> the browser-based data copy didn't work and should have a fix shortly for
> the main app).
>
> Enis
>
> On Mon, Mar 28, 2011 at 6:16 PM,  wrote:
>
>>
>> Hi Enis
>>
>> I'm getting the following error at the bottom of the galaxy log:
>>
>> RuntimeError: Content returned before start_response called
>>
>> I have no idea how to fix this, but I'm trying to focus now on actually
>> getting the files, as I don't really need this galaxy instance anymore.
>> I
>> have been able to locate where my files are and which are the ones I
>> want.
>>
>> I've tried the following command:
>>
>> scp -i 
>> :/mnt/galaxyData/files/000/dataset_11.dat
>>
>> But I just get the scp usage statement coming back.  Is there something
>> else I'm missing here?  I was executing this command in my home
>> directory,
>> do I need to be somewhere else?  I feel like I'm so close!!!
>>
>> Thanks so much for your help so far, I'd be lost otherwise.
>>
>> karl
>>
>>
>>
>>
>>
>> > Hi Karl,
>> > Hmm, not having Galaxy accessible is definitely not a step in the
>> right
>> > direction.
>> > Being signed into command line is not an issue; something else must
>> have
>> > gone wrong. To start, please take a look at the (bottom of) galaxy log
>> > file
>> > (and email the relevant part if you don't see how to fix it
>> immediately);
>> > the file is saved as /mnt/galaxyTools/galaxy-central/paster.log
>> >
>> > As far as the location of the files in data libraries, they should be
>> > stored
>> > in the same location as history datasets, namely
>> > /mnt/galaxyData/files/000/dataset_.dat
>> > Because all of the datasets are named simply based on the database ID,
>> it
>> > won't necessarily be obvious which file to get without doing some
>> (python)
>> > coding or doing some guess work. If you know how large your files is,
>> you
>> > can easily narrow your choices down by listing the contents of the
>> given
>> > directory and sorting it by size (using command ls -lS), then pulling
>> out
>> > the file(s) that you want. If several files are of approx. the same
>> size,
>> > open them up and see which one you want.
>> >
>> > Good luck and let us know if you have any more trouble,
>> > Enis
>> >
>> >
>> > On Mon, Mar 28, 2011 at 3:35 PM,  wrote:
>> >
>> >>
>> >> Hello Enis,
>> >>
>> >> Thanks for the quick response and suggestions.  I actually did have a
>> >> job
>> >> running while I tried to download a file the first time, that's the
>> >> first
>> >> time it gave the error message.  But the jobs have long since
>> finished
>> >> and
>> >> it's still giving the error message.
>> >>
>> >> I've been able to edit the universe_wsgi.ini file to "debug = False",
>> >> but
>> >> now I'm getting an "Internal server error" when I try to reload the
>> >> galaxy
>> >> instance.  Should I be signed out at the command-line to reload
>> galaxy
>> >> from a browser?  Forgive my simplicity, I'm really not at all
>> >> command-line
>> >> savvy.
>> >>
>> >> Also, another extremely basic problem I have is I just don't know
>> where
>> >> the data library that holds my files is located.  Any help would be
>> >> greatly appreciated.
>> >>
>> >> best,
>> >>
>> >> karl
>> >>
>> >>
>> >> > Hi Karl,
>> >> > As you see from the error message, you seem to be getting this
>> error
>> >> > because
>> >> > the machine is running out of memory. This can in part be caused by
>> a
>> >> > configuration option that might be set in Galaxy's
>> universe_wsgi.ini
>> >> file
>> >> > (see below).
>> >> > Did you have any jobs running while trying to download the file?
>> >> Waiting
>> >> > until those finish might free up some memory.
>> >> >
>> >> > A thing to try is to connect to the instance, edit Galaxy's
>> >> > universe_wsgi.ini file to se debug = False, restart Galaxy and try
>> >> > again. Are you familiar with that at all?
>> >> > The basic steps are as follows:
>> >> > [local]$ ssh -i 
>> ubuntu@> >> > public
>> >> > IP>
>> >> > [ec2]$ sudo su galaxy
>> >> > [ec2]$ cd /mnt/galaxyTools/galaxy-central
>> >> > [ec2]$ vi universe_wsgi.ini  -- edit file (around line 226) to set:
>> >> debug
>> >> > =
>> >> > False
>> >> > [ec2]$ sh run.sh --stop-daemon
>> >> > [ec2]$ sh run.sh --daemon
>> >> >
>> >> > Yet another option is to connect the instance in the same way, loo

Re: [galaxy-user] server error trying to DL data from galaxy on cloud

2011-03-28 Thread Enis Afgan
You're almost there, the command should be executed from your local machine
(home directory is fine) and it should look as follows:
scp -i 
ubuntu@:/mnt/galaxyData/files/000/dataset_11.dat
.
(note the 'ubuntu@' before the  and a trailing dot (.) - the dot
means your current directory on your current machine, i.e., your home dir if
that's where you are executing the command from)

I apologize for the trouble in getting the this data out and hope it does
not keep you from using Galaxy Cloud in the future (we're looking into why
the browser-based data copy didn't work and should have a fix shortly for
the main app).

Enis

On Mon, Mar 28, 2011 at 6:16 PM,  wrote:

>
> Hi Enis
>
> I'm getting the following error at the bottom of the galaxy log:
>
> RuntimeError: Content returned before start_response called
>
> I have no idea how to fix this, but I'm trying to focus now on actually
> getting the files, as I don't really need this galaxy instance anymore.  I
> have been able to locate where my files are and which are the ones I want.
>
> I've tried the following command:
>
> scp -i 
> :/mnt/galaxyData/files/000/dataset_11.dat
>
> But I just get the scp usage statement coming back.  Is there something
> else I'm missing here?  I was executing this command in my home directory,
> do I need to be somewhere else?  I feel like I'm so close!!!
>
> Thanks so much for your help so far, I'd be lost otherwise.
>
> karl
>
>
>
>
>
> > Hi Karl,
> > Hmm, not having Galaxy accessible is definitely not a step in the right
> > direction.
> > Being signed into command line is not an issue; something else must have
> > gone wrong. To start, please take a look at the (bottom of) galaxy log
> > file
> > (and email the relevant part if you don't see how to fix it immediately);
> > the file is saved as /mnt/galaxyTools/galaxy-central/paster.log
> >
> > As far as the location of the files in data libraries, they should be
> > stored
> > in the same location as history datasets, namely
> > /mnt/galaxyData/files/000/dataset_.dat
> > Because all of the datasets are named simply based on the database ID, it
> > won't necessarily be obvious which file to get without doing some
> (python)
> > coding or doing some guess work. If you know how large your files is, you
> > can easily narrow your choices down by listing the contents of the given
> > directory and sorting it by size (using command ls -lS), then pulling out
> > the file(s) that you want. If several files are of approx. the same size,
> > open them up and see which one you want.
> >
> > Good luck and let us know if you have any more trouble,
> > Enis
> >
> >
> > On Mon, Mar 28, 2011 at 3:35 PM,  wrote:
> >
> >>
> >> Hello Enis,
> >>
> >> Thanks for the quick response and suggestions.  I actually did have a
> >> job
> >> running while I tried to download a file the first time, that's the
> >> first
> >> time it gave the error message.  But the jobs have long since finished
> >> and
> >> it's still giving the error message.
> >>
> >> I've been able to edit the universe_wsgi.ini file to "debug = False",
> >> but
> >> now I'm getting an "Internal server error" when I try to reload the
> >> galaxy
> >> instance.  Should I be signed out at the command-line to reload galaxy
> >> from a browser?  Forgive my simplicity, I'm really not at all
> >> command-line
> >> savvy.
> >>
> >> Also, another extremely basic problem I have is I just don't know where
> >> the data library that holds my files is located.  Any help would be
> >> greatly appreciated.
> >>
> >> best,
> >>
> >> karl
> >>
> >>
> >> > Hi Karl,
> >> > As you see from the error message, you seem to be getting this error
> >> > because
> >> > the machine is running out of memory. This can in part be caused by a
> >> > configuration option that might be set in Galaxy's universe_wsgi.ini
> >> file
> >> > (see below).
> >> > Did you have any jobs running while trying to download the file?
> >> Waiting
> >> > until those finish might free up some memory.
> >> >
> >> > A thing to try is to connect to the instance, edit Galaxy's
> >> > universe_wsgi.ini file to se debug = False, restart Galaxy and try
> >> > again. Are you familiar with that at all?
> >> > The basic steps are as follows:
> >> > [local]$ ssh -i  ubuntu@ >> > public
> >> > IP>
> >> > [ec2]$ sudo su galaxy
> >> > [ec2]$ cd /mnt/galaxyTools/galaxy-central
> >> > [ec2]$ vi universe_wsgi.ini  -- edit file (around line 226) to set:
> >> debug
> >> > =
> >> > False
> >> > [ec2]$ sh run.sh --stop-daemon
> >> > [ec2]$ sh run.sh --daemon
> >> >
> >> > Yet another option is to connect the instance in the same way, look
> >> > through
> >> > the data library on the file system and manually copy the file out of
> >> the
> >> > instance. You can use the following command to copy the file to your
> >> local
> >> > instance:
> >> > [local]$ scp -i  ubuntu@ >> > public
> >> > IP>:/mnt/galaxyData/files/000/dataset_.dat .
> >> >
> >> > Let us know if none of this works,
> >> > Enis
> >> >
> 

Re: [galaxy-user] server error trying to DL data from galaxy on cloud

2011-03-28 Thread Enis Afgan
Hi Karl,
Hmm, not having Galaxy accessible is definitely not a step in the right
direction.
Being signed into command line is not an issue; something else must have
gone wrong. To start, please take a look at the (bottom of) galaxy log file
(and email the relevant part if you don't see how to fix it immediately);
the file is saved as /mnt/galaxyTools/galaxy-central/paster.log

As far as the location of the files in data libraries, they should be stored
in the same location as history datasets, namely
/mnt/galaxyData/files/000/dataset_.dat
Because all of the datasets are named simply based on the database ID, it
won't necessarily be obvious which file to get without doing some (python)
coding or doing some guess work. If you know how large your files is, you
can easily narrow your choices down by listing the contents of the given
directory and sorting it by size (using command ls -lS), then pulling out
the file(s) that you want. If several files are of approx. the same size,
open them up and see which one you want.

Good luck and let us know if you have any more trouble,
Enis


On Mon, Mar 28, 2011 at 3:35 PM,  wrote:

>
> Hello Enis,
>
> Thanks for the quick response and suggestions.  I actually did have a job
> running while I tried to download a file the first time, that's the first
> time it gave the error message.  But the jobs have long since finished and
> it's still giving the error message.
>
> I've been able to edit the universe_wsgi.ini file to "debug = False", but
> now I'm getting an "Internal server error" when I try to reload the galaxy
> instance.  Should I be signed out at the command-line to reload galaxy
> from a browser?  Forgive my simplicity, I'm really not at all command-line
> savvy.
>
> Also, another extremely basic problem I have is I just don't know where
> the data library that holds my files is located.  Any help would be
> greatly appreciated.
>
> best,
>
> karl
>
>
> > Hi Karl,
> > As you see from the error message, you seem to be getting this error
> > because
> > the machine is running out of memory. This can in part be caused by a
> > configuration option that might be set in Galaxy's universe_wsgi.ini file
> > (see below).
> > Did you have any jobs running while trying to download the file? Waiting
> > until those finish might free up some memory.
> >
> > A thing to try is to connect to the instance, edit Galaxy's
> > universe_wsgi.ini file to se debug = False, restart Galaxy and try
> > again. Are you familiar with that at all?
> > The basic steps are as follows:
> > [local]$ ssh -i  ubuntu@ > public
> > IP>
> > [ec2]$ sudo su galaxy
> > [ec2]$ cd /mnt/galaxyTools/galaxy-central
> > [ec2]$ vi universe_wsgi.ini  -- edit file (around line 226) to set: debug
> > =
> > False
> > [ec2]$ sh run.sh --stop-daemon
> > [ec2]$ sh run.sh --daemon
> >
> > Yet another option is to connect the instance in the same way, look
> > through
> > the data library on the file system and manually copy the file out of the
> > instance. You can use the following command to copy the file to your
> local
> > instance:
> > [local]$ scp -i  ubuntu@ > public
> > IP>:/mnt/galaxyData/files/000/dataset_.dat .
> >
> > Let us know if none of this works,
> > Enis
> >
> >
> > On Mon, Mar 28, 2011 at 12:02 PM,  wrote:
> >
> >>
> >> Hello,
> >>
> >> I'm trying to download the library files I processed on my galaxy cloud
> >> instance, but I'm getting an error.  At the top (on the right panel) it
> >> says "Server Error" and then lists the URL where the data should be and
> >> then lists:
> >>
> >> Module paste.exceptions.errormiddleware:143 in __call__
> >> <<  try:
> >>__traceback_supplement__ = Supplement, self, environ
> >>app_iter = self.application(environ, start_response)
> >>return self.make_catching_iter(app_iter, environ)
> >>except:>>  app_iter = self.application(environ,
> >> start_response)
> >> Module paste.debug.prints:98 in __call__
> >> <<  try:
> >>status, headers, body = wsgilib.intercept_output(
> >>environ, self.app)
> >>if status is None:
> >># Some error occurred>>  environ, self.app)
> >> Module paste.wsgilib:544 in intercept_output
> >> <<  try:
> >>for item in app_iter:
> >>output.write(item)
> >>finally:
> >>if hasattr(app_iter, 'close'):>>  output.write(item)
> >> MemoryError: out of memory
> >>
> >>
> >>
> >> Is there some easy fix to this?  I'd really like to get that data off of
> >> the cloud instance and be able to terminate it.
> >>
> >> thanks,
> >>
> >> karl
> >>
> >> ___
> >> The Galaxy User list should be used for the discussion of
> >> Galaxy analysis and other features on the public server
> >> at usegalaxy.org.  Please keep all replies on the list by
> >> using "reply all" in your mail client.  For discussion of
> >> loc

Re: [galaxy-user] server error trying to DL data from galaxy on cloud

2011-03-28 Thread karlerhard

Hello Enis,

Thanks for the quick response and suggestions.  I actually did have a job
running while I tried to download a file the first time, that's the first
time it gave the error message.  But the jobs have long since finished and
it's still giving the error message.

I've been able to edit the universe_wsgi.ini file to "debug = False", but
now I'm getting an "Internal server error" when I try to reload the galaxy
instance.  Should I be signed out at the command-line to reload galaxy
from a browser?  Forgive my simplicity, I'm really not at all command-line
savvy.

Also, another extremely basic problem I have is I just don't know where
the data library that holds my files is located.  Any help would be
greatly appreciated.

best,

karl


> Hi Karl,
> As you see from the error message, you seem to be getting this error
> because
> the machine is running out of memory. This can in part be caused by a
> configuration option that might be set in Galaxy's universe_wsgi.ini file
> (see below).
> Did you have any jobs running while trying to download the file? Waiting
> until those finish might free up some memory.
>
> A thing to try is to connect to the instance, edit Galaxy's
> universe_wsgi.ini file to se debug = False, restart Galaxy and try
> again. Are you familiar with that at all?
> The basic steps are as follows:
> [local]$ ssh -i  ubuntu@ public
> IP>
> [ec2]$ sudo su galaxy
> [ec2]$ cd /mnt/galaxyTools/galaxy-central
> [ec2]$ vi universe_wsgi.ini  -- edit file (around line 226) to set: debug
> =
> False
> [ec2]$ sh run.sh --stop-daemon
> [ec2]$ sh run.sh --daemon
>
> Yet another option is to connect the instance in the same way, look
> through
> the data library on the file system and manually copy the file out of the
> instance. You can use the following command to copy the file to your local
> instance:
> [local]$ scp -i  ubuntu@ public
> IP>:/mnt/galaxyData/files/000/dataset_.dat .
>
> Let us know if none of this works,
> Enis
>
>
> On Mon, Mar 28, 2011 at 12:02 PM,  wrote:
>
>>
>> Hello,
>>
>> I'm trying to download the library files I processed on my galaxy cloud
>> instance, but I'm getting an error.  At the top (on the right panel) it
>> says "Server Error" and then lists the URL where the data should be and
>> then lists:
>>
>> Module paste.exceptions.errormiddleware:143 in __call__
>> <<  try:
>>__traceback_supplement__ = Supplement, self, environ
>>app_iter = self.application(environ, start_response)
>>return self.make_catching_iter(app_iter, environ)
>>except:>>  app_iter = self.application(environ,
>> start_response)
>> Module paste.debug.prints:98 in __call__
>> <<  try:
>>status, headers, body = wsgilib.intercept_output(
>>environ, self.app)
>>if status is None:
>># Some error occurred>>  environ, self.app)
>> Module paste.wsgilib:544 in intercept_output
>> <<  try:
>>for item in app_iter:
>>output.write(item)
>>finally:
>>if hasattr(app_iter, 'close'):>>  output.write(item)
>> MemoryError: out of memory
>>
>>
>>
>> Is there some easy fix to this?  I'd really like to get that data off of
>> the cloud instance and be able to terminate it.
>>
>> thanks,
>>
>> karl
>>
>> ___
>> The Galaxy User list should be used for the discussion of
>> Galaxy analysis and other features on the public server
>> at usegalaxy.org.  Please keep all replies on the list by
>> using "reply all" in your mail client.  For discussion of
>> local Galaxy instances and the Galaxy source code, please
>> use the Galaxy Development list:
>>
>>  http://lists.bx.psu.edu/listinfo/galaxy-dev
>>
>> To manage your subscriptions to this and other Galaxy lists,
>> please use the interface at:
>>
>>  http://lists.bx.psu.edu/
>>
>


___
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/


Re: [galaxy-user] server error trying to DL data from galaxy on cloud

2011-03-28 Thread Enis Afgan
Hi Karl,
As you see from the error message, you seem to be getting this error because
the machine is running out of memory. This can in part be caused by a
configuration option that might be set in Galaxy's universe_wsgi.ini file
(see below).
Did you have any jobs running while trying to download the file? Waiting
until those finish might free up some memory.

A thing to try is to connect to the instance, edit Galaxy's
universe_wsgi.ini file to se debug = False, restart Galaxy and try
again. Are you familiar with that at all?
The basic steps are as follows:
[local]$ ssh -i  ubuntu@
[ec2]$ sudo su galaxy
[ec2]$ cd /mnt/galaxyTools/galaxy-central
[ec2]$ vi universe_wsgi.ini  -- edit file (around line 226) to set: debug =
False
[ec2]$ sh run.sh --stop-daemon
[ec2]$ sh run.sh --daemon

Yet another option is to connect the instance in the same way, look through
the data library on the file system and manually copy the file out of the
instance. You can use the following command to copy the file to your local
instance:
[local]$ scp -i  ubuntu@:/mnt/galaxyData/files/000/dataset_.dat .

Let us know if none of this works,
Enis


On Mon, Mar 28, 2011 at 12:02 PM,  wrote:

>
> Hello,
>
> I'm trying to download the library files I processed on my galaxy cloud
> instance, but I'm getting an error.  At the top (on the right panel) it
> says "Server Error" and then lists the URL where the data should be and
> then lists:
>
> Module paste.exceptions.errormiddleware:143 in __call__
> <<  try:
>__traceback_supplement__ = Supplement, self, environ
>app_iter = self.application(environ, start_response)
>return self.make_catching_iter(app_iter, environ)
>except:>>  app_iter = self.application(environ, start_response)
> Module paste.debug.prints:98 in __call__
> <<  try:
>status, headers, body = wsgilib.intercept_output(
>environ, self.app)
>if status is None:
># Some error occurred>>  environ, self.app)
> Module paste.wsgilib:544 in intercept_output
> <<  try:
>for item in app_iter:
>output.write(item)
>finally:
>if hasattr(app_iter, 'close'):>>  output.write(item)
> MemoryError: out of memory
>
>
>
> Is there some easy fix to this?  I'd really like to get that data off of
> the cloud instance and be able to terminate it.
>
> thanks,
>
> karl
>
> ___
> The Galaxy User list should be used for the discussion of
> Galaxy analysis and other features on the public server
> at usegalaxy.org.  Please keep all replies on the list by
> using "reply all" in your mail client.  For discussion of
> local Galaxy instances and the Galaxy source code, please
> use the Galaxy Development list:
>
>  http://lists.bx.psu.edu/listinfo/galaxy-dev
>
> To manage your subscriptions to this and other Galaxy lists,
> please use the interface at:
>
>  http://lists.bx.psu.edu/
>
___
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

Re: [galaxy-user] server error trying to DL data from galaxy on cloud

2011-03-28 Thread karlerhard

Hello,

I'm trying to download the library files I processed on my galaxy cloud
instance, but I'm getting an error.  At the top (on the right panel) it
says "Server Error" and then lists the URL where the data should be and
then lists:

Module paste.exceptions.errormiddleware:143 in __call__
<<  try:
__traceback_supplement__ = Supplement, self, environ
app_iter = self.application(environ, start_response)
return self.make_catching_iter(app_iter, environ)
except:>>  app_iter = self.application(environ, start_response)
Module paste.debug.prints:98 in __call__
<<  try:
status, headers, body = wsgilib.intercept_output(
environ, self.app)
if status is None:
# Some error occurred>>  environ, self.app)
Module paste.wsgilib:544 in intercept_output
<<  try:
for item in app_iter:
output.write(item)
finally:
if hasattr(app_iter, 'close'):>>  output.write(item)
MemoryError: out of memory



Is there some easy fix to this?  I'd really like to get that data off of
the cloud instance and be able to terminate it.

thanks,

karl

___
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/