Re: [galaxy-user] Tophat2 not working?

2013-08-29 Thread Jennifer Jackson

Hello Delong,

There were a small number of recent cluster errors during a short window 
earlier and it sounds as if you ran into that problem. Our apologies for 
the confusion. When this occurs, please just re-submit the job, as this 
is the best solution.


Empty output indicates an issue with parameters (no hits). This would 
not result in an error. Reevaluating these would be advised - links to 
the full tool documentation are on the tool form itself plus help reminders.


Take care,

Jen
Galaxy team

On 8/29/13 5:57 AM, Delong, Zhou wrote:

Hello,
I've been trying tophat 2 on the public server since last week but I 
don't get any results. I got one empty output for " the output 
datasets were deleted while the job was running, the job was manually 
dequeued or there was a cluster error." one error with " Unable to 
queue job for execution. Resubmitting the job may succeed." and one 
empty output with no error message.
It seems that tophat 2 is new on the server, has anyone run it with 
success yet?

Thanks,
Delong


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--
Jennifer Hillman-Jackson
http://galaxyproject.org

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Re: [galaxy-user] Tophat2 not working?

2013-08-29 Thread Anto Praveen Rajkumar Rajamani
Hi Delong,

I used Tophat2 for 32 files and all worked well.
I did not have any problem with it.

Best wishes,
Anto



From: galaxy-user-boun...@lists.bx.psu.edu 
[galaxy-user-boun...@lists.bx.psu.edu] on behalf of Delong, Zhou 
[delong.z...@usherbrooke.ca]
Sent: 29 August 2013 14:57
To: galaxy-u...@bx.psu.edu
Subject: [galaxy-user] Tophat2 not working?

Hello,
I've been trying tophat 2 on the public server since last week but I don't get 
any results. I got one empty output for " the output datasets were deleted 
while the job was running, the job was manually dequeued or there was a cluster 
error." one error with " Unable to queue job for execution. Resubmitting the 
job may succeed." and one empty output with no error message.
It seems that tophat 2 is new on the server, has anyone run it with success yet?
Thanks,
Delong
___
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

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