Hello Delong,
There were a small number of recent cluster errors during a short window
earlier and it sounds as if you ran into that problem. Our apologies for
the confusion. When this occurs, please just re-submit the job, as this
is the best solution.
Empty output indicates an issue with parameters (no hits). This would
not result in an error. Reevaluating these would be advised - links to
the full tool documentation are on the tool form itself plus help reminders.
Take care,
Jen
Galaxy team
On 8/29/13 5:57 AM, Delong, Zhou wrote:
Hello,
I've been trying tophat 2 on the public server since last week but I
don't get any results. I got one empty output for " the output
datasets were deleted while the job was running, the job was manually
dequeued or there was a cluster error." one error with " Unable to
queue job for execution. Resubmitting the job may succeed." and one
empty output with no error message.
It seems that tophat 2 is new on the server, has anyone run it with
success yet?
Thanks,
Delong
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http://galaxyproject.org
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