Re: [GNC] Processing refunds

2020-12-15 Thread Liz Dodd
On Tue, 15 Dec 2020 21:50:07 +0300 Parker Graham wrote: > You sent this to wrong email  > > > > Sent from myMail for iOS > A misconception. As the moderator, I can see that Parker Graham, of the given email address is subscribed to the Gnucash-user mailing list. The Gnucash-user mailing lis

Re: [GNC] Processing refunds

2020-12-15 Thread Adrien Monteleone
That’s very strange. I didn’t send it to your address. I sent it using Thunderbird’s NewsReader via Gmane only to the list. (though you might well receive the list messages via e-mail) And I’m sending this reply the same way. Regards, Adrien On 12/15/20 12:50 PM, Parker Graham wrote: You se

Re: [GNC] Processing refunds

2020-12-15 Thread Parker Graham
You sent this to wrong email  Sent from myMail for iOS Tuesday, December 15, 2020, 1:47 PM -0500 from Adrien Monteleone : >Unless you posted invoices for the rest of the year, you should not have >issued a credit note. > >I just did a test book with the following transactions: > >1. Annual

Re: [GNC] Processing refunds

2020-12-15 Thread Adrien Monteleone
Unless you posted invoices for the rest of the year, you should not have issued a credit note. I just did a test book with the following transactions: 1. Annual pre-payment for 1 year @ $1200 (assuming $100/month) 2. Invoice for Dues on 1/31/20 posted. 3. Applied a portion of pre-payment to inv

Re: [GNC] Processing refunds

2020-12-12 Thread Don Earnhardt
I am really struggling with this. Creating and paying a Credit Note does indeed reduce the income appropriately. However, the Customer Report shows a Totals increase instead of a reduction. Here is my situation. I use GnuCash to manage income and expenses for a non-profit organization (actually

Re: [GNC] Processing refunds

2019-03-22 Thread Geert Janssens
Op vrijdag 22 maart 2019 19:41:23 CET schreef Geert Janssens: > Hi Martijn, > > You create a Credit Memo by selecting > Business->Customer->New Invoice... > And then in the invoice window select Credit Note rather than invoice. > > As a sidenote, please trim your reply and fix the subject if you

Re: [GNC] Processing refunds

2019-03-21 Thread Geert Janssens
Op donderdag 21 maart 2019 14:59:29 CET schreef Martijn Heuts: > Hello, > When I process a refund I pull up the customer's invoice, click on 'Pay > invoices' and enter therefund amount in the 'refund' column. My P&L report > did not show a difference when I compared it before and after processing >

[GNC] Processing refunds

2019-03-21 Thread Martijn Heuts
Hello, When I process a refund I pull up the customer's invoice, click on 'Pay invoices' and enter therefund amount in the 'refund' column. My P&L report did not show a difference when I compared it before and after processing the refund.Is there another way I should process the refund or is the