Nelson, thanks for the response.
It turned out that this was an incorrect duplicate entry, so just the deletion
part from your suggestion #1 was the solution.
In my case the payment was a check that I had logged in GC as depositing into
my bank checking account, so (naturally) the bank
I think there's a couple of ways...
1) Delete the payment from the account and re-enter it
or
2) Find the payment in the account - then choose "Assign as payment" from
the context menu and select the correct customer.
Hope this helps!
On Sat, Nov 18, 2017 at 10:40 AM, Tim Quinn
Hi.
I looked but did not see (or recognize) this same question asked.
Using 2.6.18 I incorrectly processed a payment to the wrong customer.
Can I easily recover from this?
In my mind, I need to “unapply” the payment from the wrong customer and apply
it to the correct customer.
Any help, or
