Re: [google-appengine] Re: GAE Intermittently showing '502 Server Error'

2018-03-24 Thread Suvodeep Pyne
Hey Ani I agree that keeping a low service cost is important. But either you run a perfect service or you engage with the customer. I have seen 3 P1s causing service disruption (which Google fixed) in the last 4 months and some other issues causing a degraded service. Clearly, the first one

Re: [google-appengine] Re: GAE Intermittently showing '502 Server Error'

2018-03-24 Thread Ani Hatzis
Hey Suvodeep, I understand the frustration, but from my point of view, I prefer to pay just for the resources I use and according to the SLA. I wouldn't want to indirectly pay for free premium support of other customers (which probably would increase all prices significantly). Anyway, wish you the

[google-appengine] Re: GAE Intermittently showing '502 Server Error'

2018-03-24 Thread Suvodeep Pyne
Hey Jordan Thanks for that info. Now, take a look at this. This is the second time in the past 4 months we faced a P1

[google-appengine] Re: Too many 502 from LoadBalance

2018-03-24 Thread Suvodeep Pyne
+1 Anu This is the second time in the past 4 months we faced a P1 issue which took 2 days to get resolved. @Google team, this is perhaps not the best customer experience. I am aware of your support tiers but there should be a better interaction model with your customer. We are paying for the

[google-appengine] Re: GAE Intermittently showing '502 Server Error'

2018-03-24 Thread 'Jordan (Cloud Platform Support)' via Google App Engine
This occurs when your actual application becomes too busy to respond to the nginx server Docker container that sits in front of your application Docker container within the instance. Nginx will send health checks

[google-appengine] Re: Google App Engine 503 Error

2018-03-24 Thread 'Jordan (Cloud Platform Support)' via Google App Engine
You are seeing these errors because your requests are timing out. You can see from the picture that your requests are taking over 20 seconds to respond. If you click those errors in the Log Viewer you will most likely see the error "Request was aborted after waiting too long to attempt to

[google-appengine] Re: GOOGLE CLOUD RDP INTERNET USAGE LIMIT

2018-03-24 Thread 'Jordan (Cloud Platform Support)' via Google App Engine
Internet usage pricing for a Compute Engine instance can be seen in the Network Pricing documentation . App Engine instances are billing per hour depending on the App Engine Standard environment instance class type or App Engine Flexible

Re: [google-appengine] Re: Bug in Cloud Console

2018-03-24 Thread 'Jordan (Cloud Platform Support)' via Google App Engine
You are correct, that is indeed the memory usage of the entire instance. As previously mentioned, the best way to confirm what exactly is using all of that memory is to SSH into the instance and list the stats of each process. If it is Docker that is consuming the memory (which it most likely

[google-appengine] Re: AppEngine-Go Flex big difference in dashboard and logged request latency

2018-03-24 Thread Andrii Sydorchuk
Update: My current understanding is that AppEngine dashboard shows latency from AppEngine load balancer. So if a user and load balancer are in Australia while the actual service instance is in Europe, the latency displayed on the dashboard is going to be much higher than logs latency. It would

[google-appengine] Re: Websocket support for Golang?

2018-03-24 Thread 'Jordan (Cloud Platform Support)' via Google App Engine
As per the documentation for the Go Flexible environment , websockets in App Engine Flex are not yet supported. The early access form

[google-appengine] GOOGLE CLOUD RDP INTERNET USAGE LIMIT

2018-03-24 Thread Ajay Chopra
I have recently deployed a windows server onto the google cloud and I am using internet as per the normal needs. I just want to know that is there any limit on using internet on the server? Will using internet on the server adds into my google cloud bills? Just want to know what are the max

[google-appengine] Re: Too many 502 from LoadBalance

2018-03-24 Thread Suvodeep Pyne
We are also facing the same issue. The LB is throwing 502's intermittently. A simple parallel curl with 30 requests is able to choke up the LB 5 - 8 times. Our App servers are healthy and are not receiving the requests. On Saturday, March 24, 2018 at 2:14:21 AM UTC+5:30, Navi Aujla (Google

[google-appengine] GAE Intermittently showing '502 Server Error'

2018-03-24 Thread Suvodeep Pyne
Hi there! We have a service running on GAE. It was running fine for the last few months until yesterday when we are seeing intermittent 502's from nginx (possibly). Our app is getting 5xx errors while our application server shows 0 5xx errors. Is anybody else facing this issue? The error is

[google-appengine] Re: Cold boot on appengine with java8 takes longer time when compared to java7

2018-03-24 Thread Kunal
I have starred the issue you have created but I don't have a lot hopes on that issue. I have also observed the similar behavior for both my java and groovy apps. Upgrading to java8 makes the cold boot lot more worse than it already was. I am seeing times in order of 7-10 seconds for hello

[google-appengine] Google App Engine 503 Error

2018-03-24 Thread DOBODY GLOBAL
Dear Google technical support Recently on March 24, 2018, our project crashed server error code 503. We tried to fix that error but failed... This is very important to us. Please help us. Best regards!

[google-appengine] Re: Too many 502 from LoadBalance

2018-03-24 Thread Anu V
20 hours after created a ticket support and post in issuetracker, the issue has been solved, still no explanation though. Not to mention that I cannot upgrade my support plan for about 20 hours earlier until I need to call support team and hours laters I finally can upgrade support plan. My

Re: [google-appengine] Why Domain is Loading very slowly but when opening directly through App Engine Url it is opening very fastly?

2018-03-24 Thread Ani Hatzis
Is your app hosted in the asia-northeast1 or australia-southeast1 regions? In this case you might be affected by this issue: 64458939 Custom Domains latency impact . Star the issue to get notified of any changes. On 23 March 2018 at 23:34,