Re: [google-appengine] Google App Engine code not updated after deployment

2020-11-02 Thread 'Mary (Google Cloud Support)' via Google App Engine
*Would it be possible to provide more details on the issue you’re having? Are you using App Engine Flex or Standard? When deploying are you deploying to an existing version or to a new version? Are you getting any error messages while you are deploying? * On Wednesday, October 28, 2020 at

[google-appengine] Re: Running instances of a disabled application with stopped services

2020-10-05 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello, I am following up with you to see if you were successful in disabling your App Engine application? "[]: Error Response: [13] Service (module) deletion failed." can happen when the App Engine service account is not listed on the IAM Page nor under the Service Accounts tab. If it is

[google-appengine] Re: quotas

2020-09-04 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello, Since you are receiving the error when you are attempting to sync your Google groups members it is possible you have reached a limit for Google groups and not a GAE quota. The GSuite support team[1] will be able to assist you further. [1]

[google-appengine] Re: Getting an error in the php zip module

2020-08-27 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello, After some verification, it appears as the package from the marketplace does not include the ZIP Archive package for Compute Engine. ZIP is included in App Engine as part of the PHP Runtime. If you are using cPanel on GCE, and click on the icon labeled "PHP PEAR Packages" (in the

[google-appengine] Re: Google BLOB service stopped to upload files in US region,

2020-08-26 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello, There was a service interruption with BlobStore on the 21st which was resolved. If you are still experiencing issues, we recommend to open a support ticket via the Support Hub[1] to further investigate into your issue. [1] https://cloud.google.com/support-hub/ On Friday, August

Re: [google-appengine] "Google Cloud API" was not in in "Adding credentials to the project".

2020-08-26 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello, Can you please provide additional information in order for us to assist you. Which API are you attempting to enable? When adding credentials are you referring to OAuth or are you referring to IAM credentials for service accounts? On Saturday, August 22, 2020 at 9:54:19 PM UTC-4

[google-appengine] Re: Deploying to App Engine Standard Env + Laravel Project + Read-only file system error

2020-08-25 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello Hadil, Yes that is correct. Since App Engine Standard the disk is read-only[1] with the exception of the /tmp directory, the app.yaml file will be need modified for the APP_STORAGE to reflect /tmp as you have mentioned. If these are static files that Laravel needs to retrieve you can

Re: [google-appengine] Google Patents Use

2020-08-21 Thread 'Mary (Google Cloud Support)' via Google App Engine
Rajath, As this may have legal implications, it is highly recommended to speak with our Legal department as they will be able to assist you further. To contact them please see our Terms of Service[1] section 15.1. If for some reason, you cannot access the Terms of Service, please find the

[google-appengine] Re: Search disappearing in new Google App Engine Python 3 environment?

2020-08-19 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hi Steve, Within the Python 3 runtime, some GAE services that were previously bundled were removed ot support a full idiomatic Python experience[1] and is recommended to migrate to the recommended solution of ElasticSearch on GCE[2]. There is currently a feature request on our public issue

[google-appengine] Re: Communication between App Engine services over WebSocket

2020-08-19 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hi Benny, Websockets API is supported for GAE Flexible between client and server. The simplest approach for communicating between services is to send targeted HTTP requests[3]. [1] https://cloud.google.com/appengine/docs/flexible/nodejs/using-websockets-and-session-affinity [2]

[google-appengine] Re: GAE - Python3 - Flask - Talisman suddenly throws error module six not found

2020-08-18 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello Karl, In the GAE Python 2.7 runtime, six was part of the 3rd party libraries which was bundled as part of the runtime[1]. With Python 3.7, some of these libraries were not included in the runtime in order to provide a more idiomatic python environment and need to be migrated[2] by

[google-appengine] Re: Cross-contamination between project sandboxes. How do I fix this?

2020-08-07 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hi Brenton, To provide you with an accurate response about your issue, we need some further information. When the files for project A,B,C are you in Cloud Shell within the Console UI? How are you switching between projects via CLI or through different web browser tabs each logged into their

[google-appengine] Re: App Engine Flex Python deployments are failing since this morning

2020-06-10 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hi Shai, The engineering team is aware of this issue and they are working on it. All communications related to this issue will take place here[1]. There is also another duplicate reported issue here[2]. Please, keep in mind that there is no ETA for this issue resolution. I recommend to star

[google-appengine] Re: How to use Cloud Armor with GAE Flex?

2020-05-27 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello Cihat, Currently Cloud Armor does not support App Engine Standard or Flex. Both App Engine Standard and App Engine Flexible offer a firewall which may help mitigate DDoS attacks by specifying denial rules to specific or range of IPs. [1]

[google-appengine] Re: Doesn't the App Engine free tier include southamerica-east1?

2020-04-07 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello Diego, The App Engine free tier usage is covered in[1], as you can see it covers 28 frontend hours and 9 backend instance hours per day as well as other services, however this only applies on App Engine Standard. The instance hours begin when an instance starts and ends depending on

[google-appengine] Re: Naked https (SSL) domain?

2020-03-26 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello Thomas, You can use a “naked” domain rather than the default address that App Engine provided for your app by updating the DNS records as shown here[1]. [1] https://cloud.google.com/appengine/docs/standard/python/mapping-custom-domains?hl=en On Sunday, July 22, 2012 at 1:13:23 PM

[google-appengine] Re: Custom domain app engine not working with domain registered through google domains

2020-02-17 Thread 'Mary (Google Cloud Support)' via Google App Engine
Hello Kathy, When did you make the last change in your DNS? Any changes to DNS can take up to 24 hours to take effect. In the meanwhile, please verify that the App Engine custom domain(s) was correctly configured as documented here[1]. [1]